Een buitenzwembad, gratis zwembadcabana's, parasols voor strand/zwembad

Beoordelingen van Iberostar Grand Rose Hall - Adults Only - All Inclusive

5 out of 5
Iberostar Grand Rose Hall - Adults Only - All Inclusive
Rose Hall Main Road, Montego Bay, Saint James

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 703 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 187 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 72 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 1004 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

william spencer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nights early January 2024 ocean view suite. Excellent service v good facilities and great dining options. Recommend club membership at check in special rate available if you just want the limited beach access with bar service and cabana’s.
5 nachten verbleven in januari 2024
Reactie van iberostar op 20 mrt 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 – Uitstekend

James, Weston

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property, amenities and staff were all top notch. My daughter and I felt safe and secure at this beach front property, it was the right place to unplug. The food and entertainment were also great. Looking forward to booking with them again soon!
3 nachten verbleven in maart 2024
Reactie van iberostar op 20 mrt 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 – Uitstekend

Evelyn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely resort with efficient and beautiful people
4 nachten verbleven in maart 2024
Reactie van iberostar op 20 mrt 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
5 nachten verbleven in maart 2024
Reactie van iberostar op 20 mrt 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 – Redelijk

Franklin Ernesto, Astoria

Reisde met een groep
Positief: Netheid
I have stayed at Iberostar hotel in Barcelona before and the service was phenomenal. Because of this, I decided to stay at Iberostar Grand Rose Hall with a group of friends. Unfortunately, the experience that we were expecting was never provided. From rude/ unfriendly staff (specially at the pool bar), limited alcohol selection, drinks quality-poor, outdated decor and a hard time RSVPing for the restaurants are my main disappointments. This hotel is not a 5 star all inclusive as advertised. I would rate it a 3 star at the most. After this trip, I don’t think I will stay in another Iberostar hotel. Lastly, if you have the option to stay at a better all inclusive hotel in Jamaica, go ahead and do it.
4 nachten verbleven in december 2023
Reactie van iberostar op 12 mrt 2024
Dear Guest,We are deeply sorry to read that we failed to meet your expectations in so many areas and more importantly not having been informed whilst you were here in our hospitality as it would have given us an opportunity to primarily find a solution to any issues you were not happy with and more importantly ensure that you were then able to fully enjoy your holiday with us.Finally we would like to say that your comments are invaluable in helping us create the ideal holiday experience and we really hope you will allow us another opportunity to show you that your holiday experience can be improved.Best regards,Quality Manager

10/10 – Uitstekend

Gabriella Sara, Toronto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were amazing, the facilities were great and dining was fantastic. Overall a easy, safe and lovely experience.
7 nachten verbleven in februari 2024
Reactie van iberostar op 12 mrt 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

10/10 – Uitstekend

Jola O

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and accomodating
4 nachten verbleven in februari 2024
Reactie van iberostar op 12 mrt 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

10/10 – Uitstekend

Arsen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I traveled with my wife and friends. We had a very memorable time. The hotel staff was very friendly and helpful. I should mention amazing butler services provided by Andre and Alain. The premises were really top notch, lots of delicious food and entertainment options.
5 nachten verbleven in februari 2024
Reactie van iberostar op 12 mrt 2024
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.we would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best Regards,Quality Manager

10/10 – Uitstekend

Dave

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great reaort!
7 nachten verbleven in januari 2024
Reactie van iberostar op 5 feb 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

8/10 – Goed

Donna Lynn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very nice, our rooms were spacious, updated and very clean. Overall the food was good and all the staff did everything they could to accommodate us. I would definitely recommend staying there!
9 nachten verbleven in januari 2024
Reactie van iberostar op 1 feb 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.we thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards, Quality Manager

10/10 – Uitstekend

Venessa Yvonne

7 nachten verbleven in januari 2024
Reactie van iberostar op 31 jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 – Uitstekend

Charonda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in januari 2024
Reactie van iberostar op 31 jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 – Uitstekend

Essence

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our overall experience, was amazing! Only thing I didn’t like, was having to leave ❤️ 🇯🇲🥰 Thank you!
3 nachten verbleven in januari 2024
Reactie van iberostar op 31 jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The resort is gorgeous. The staff is friendly and attentive.The food options were very good. Travis at the pool bar is an amazing character. Always making us laugh. Rommel was the best butler EVER!!! He was always available whenever we needed something. He always took care of everything.
6 nachten verbleven in januari 2024
Reactie van iberostar op 5 feb 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 – Uitstekend

Cedric

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in juni 2023
Reactie van iberostar op 17 jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 – Redelijk

Nichola

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
4 nachten verbleven in januari 2024
Reactie van iberostar op 17 jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

6/10 – Redelijk

CRYSTAL

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Overall it was a good, quick getaway but not a wow factor destination by any means. Really pretty place to get some sun and enjoy the beach. Food was not impressive and the restaurants are basically the same food as the buffet served in a different setting. The staff is nice, but not that friendly. Went shopping outside of the resort - NOT A GOOD IDEA. The town is very sketchy and unsafe. There are so many other good places to go, so this was a one time deal to come here.
4 nachten verbleven in januari 2024
Reactie van iberostar op 17 jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 – Uitstekend

Ahmad

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, friendly staff, good food, and entertainment. Was our second time visiting and they have been consistent both times.
6 nachten verbleven in december 2023
Reactie van iberostar op 8 jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We decided to spend New Years on an island and chose the Iberostar Grand at Rosehall from browing You Tube. It was an excellent choice. The breakfast, lunch and dinner buffets offered a rich variety of foods that made it hard to keep our diets as we found out when we returned home. The staff was friendly and extremely helpful. We met lots of interesting people with similar interests. Our room was spic and span. The grounds were inviting. The manager bent over backwards to help us when we had a small problem. I would recommend this hotel highly to anyone who wishes a carefree, delightful respite.
7 nachten verbleven in december 2023
Reactie van iberostar op 8 jan 2024
Dear Guest,Thank you for choosing our hotel for your recent holiday. We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best regards,Quality Manager

10/10 – Uitstekend

Walid, plano

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding staff. Great property. Very difficult to get French fries though for some reason :)
12 nachten verbleven in december 2023
Reactie van iberostar op 8 jan 2024
Dear Guest,Thank you for choosing our hotel for your recent holiday. We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best regards,Quality Manager

2/10 – Ontzettend slecht

??????

3 nachten verbleven in december 2023
Reactie van iberostar op 31 jan 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 – Uitstekend

Kai Esben

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023
Reactie van iberostar op 26 dec 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best regards,Quality Manager

10/10 – Uitstekend

Joseph Bernard

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van iberostar op 7 feb 2024
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 – Uitstekend

Alisa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love this place the only place I will stay when I am there and I have tried many.
4 nachten verbleven in november 2023
Reactie van iberostar op 11 dec 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

10/10 – Uitstekend

Chekeka

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van iberostar op 19 dec 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.we thank you for choosing Iberostar and we hope to welcome you back again in the future.Best regards,Quality Manager

10/10 – Uitstekend

Vincent

4 nachten verbleven in september 2023
Reactie van iberostar op 19 dec 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.we thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 – Uitstekend

Crispin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Being a VIP access hotel we got upgraded to a better room with a butler. It was a great experience and we loved all the food. Would come back again!
4 nachten verbleven in november 2023
Reactie van iberostar op 11 dec 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

10/10 – Uitstekend

IAN

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This location was far beyond our expectations. We will definitely stay there again and again
7 nachten verbleven in november 2023
Reactie van iberostar op 11 dec 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

10/10 – Uitstekend

Gabriel

3 nachten verbleven in november 2023
Reactie van iberostar op 11 dec 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

10/10 – Uitstekend

Nabeel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent choice for a honeymoon or anniversary!
7 nachten verbleven in oktober 2023
Reactie van iberostar op 14 nov 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 – Uitstekend

Michele

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our butler Valentine was awesome!
4 nachten verbleven in september 2023
Reactie van iberostar op 14 nov 2023
Dear Guest,Thank you for choosing our hotel for your recent holiday.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

2/10 – Ontzettend slecht

sumit

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2023
Reactie van iberostar op 1 nov 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.Although it would appear this was not the perfect fit for you and your partner/family, we hope you will join us again at one of our many other beautifully located Iberostar hotels for your next holiday.Best regards,Quality Manager

10/10 – Uitstekend

Danilda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly and responsive. The food and drinks did not disappoint. Absolutely, loved the beach and ambiance at the pool area. The room was clean and very spacious. The hammock in the balcony was a plus and the jacuzzi tub was great!
3 nachten verbleven in oktober 2023
Reactie van iberostar op 1 nov 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

8/10 – Goed

Sheila

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Bulter Service was not as expected. We had 2 bulter serving about 15 rooms. Requests were slow and limited.
3 nachten verbleven in oktober 2023
Reactie van iberostar op 23 okt 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

10/10 – Uitstekend

Eric

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect clean and great service
6 nachten verbleven in oktober 2023
Reactie van iberostar op 23 okt 2023
Dear Guest,Thank you for choosing our hotel for your recent holiday.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

8/10 – Goed

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van iberostar op 19 okt 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 – Uitstekend

marjon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
beautiful place, plenty of outdoor lounge chair options always available, large rooms with lots of amenities, outstanding room service, wonderful buffets ,friendly staff. we ate at 6;30 and food service in the restaurants was very quick, excellent gym.
6 nachten verbleven in oktober 2023
Reactie van iberostar op 19 okt 2023
Dear Guest,We would like to take this opportunity to thank you for choosing our hotel for your holiday and for sharing your experience with us.We thank you for choosing Iberostar for your holiday and we hope to have the pleasure of your company in the future.Best regards,Quality Manager

6/10 – Redelijk

Valerie T

3 nachten verbleven in oktober 2023
Reactie van iberostar op 14 nov 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar for your holiday and hope to have the pleasure of serving you again soon.Best regards,Quality Manager

10/10 – Uitstekend

Carmela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The resort was wonderful! The staff was always friendly and welcoming, and went above and beyond to make sure our stay was comfortable and enjoyable.
14 nachten verbleven in september 2023
Reactie van iberostar op 19 okt 2023
Dear Guest,We are very grateful to receive your opinion concerning your recent stay at our hotel. It is due to feedback such as yours that we can aim to reach our goal of complete customer satisfaction.Once again, thank you for your time and effort with this review and we hope to see you again one day.Best regards,Quality Manager

10/10 – Uitstekend

Sharon

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic property. Service was excellent and the resort is beautiful and food great.
2 nachten verbleven in oktober 2023
Reactie van iberostar op 19 okt 2023
Dear Guest,Thank you for taking the time to share your impressions of your stay at our hotel. We thank you for choosing Iberostar for your holiday and we hope to have the pleasure of your company in the future.Best regards,Quality Manager

6/10 – Redelijk

kayanat

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in september 2023
Reactie van iberostar op 19 okt 2023
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review.We thank you for this review and hope to see you again soon in the future.Best regards,Quality Manager

10/10 – Uitstekend

Parth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Iberostar Butler Suite.
This is a great all inclusive resort. It will give you dreams to go back to it again. I definitely plan to visit it sometimes soon. I went for the Butler Suite and they make sure to make you feel special throughout your stay. If not this, I look to visit another Iberostar resort soon.
4 nachten verbleven in oktober 2023
Reactie van iberostar op 19 okt 2023
Dear Guest,We would like to thank you for sending us your very helpful review of your recent holiday.We would all be delighted to see you in the future at our hotel and hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 – Uitstekend

Jill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place is amazing
3 nachten verbleven in oktober 2023
Reactie van iberostar op 19 okt 2023
Dear Guest,Thank you for sending us your feedback, it is extremely important to us.We would be delighted to have your company again soon and hope that you and your family/partner had a pleasant journey home.Best regards,Quality Manager

6/10 – Redelijk

Sikand

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay overall was okay. However, the dinner options besides the buffet were pretty average. The room temperature was not great at night, got quite hot and air conditioning seemed lacking. The biggest issue with us was that before travelling to the hotel, we had called to check with the hotel if air transport can be arranged for us since we were landing at Kingston airport which was a 3 hour drove to the hotel, to which they said no. Later at the hotel lobby, we saw a board with fare and private transfer to and from Kingston airport, not sure why the hotel could not have arranged this for us.
5 nachten verbleven in oktober 2023
Reactie van iberostar op 19 okt 2023
Dear Guest,Thank you for sending us your feedback.The board is there as a suggested fare chart for the guest and as such its not something that the hotel did before. We can now arrange various pickup and drop-off with our (W2M) world to meet service provider. We would like to thank you for your invaluable opinion, and we hope that you had a pleasant journey home.Best regards,Quality Manager

10/10 – Uitstekend

Grace

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We thoroughly enjoyed ourselves. The room and property were great! We took full advantage of the spa amenities and were very satisfied. Our butlers, Rohan, Gary, and Owen, were amazing. We weren't expecting to even have butlers. The room, balcony, and view were gorgeous and so relaxing. We loved our time here!
4 nachten verbleven in oktober 2023
Reactie van iberostar op 19 okt 2023
Dear Guest,We would like to take this opportunity to thank you for choosing our hotel for your holiday and for sharing your experience with us.Again we thank you for this review and hope to see you again soon in the future.Best regards,Quality Manager

10/10 – Uitstekend

Tynita

3 nachten verbleven in september 2023
Reactie van iberostar op 26 okt 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best regards,Quality Manager

10/10 – Uitstekend

Kiyara

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The scenery(beaches) was beautiful . The food was good. I also thought a lot of the service people was really genuine. The butler service was really nice as well!
5 nachten verbleven in september 2023
Reactie van iberostar op 19 okt 2023
Dear Guest,We would like to take this opportunity to thank you for choosing our hotel for your holiday and for sharing your experience with us.We thank you for this review and hope to see you again soon in the future.Best regards,Quality Manager

10/10 – Uitstekend

Quincy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our experience at Iberostar Grand Rose. Our first encounter was with Shonika during check in. Her smile and personally was radiant. We told her that we were celebrating our 5th Anniversary and she assisted us with an upgrade to a beachfront room. Karl helped us with our bags and he was delightful. We were greeted by our butler Romel. Romel was professional, helpful, and provided anything that we requested with a smile. We had other butlers during our stay, that were just as helpful. If we needed something we communicated through What's app. They informed us of daily activities. Ekeziel was our concierge who assisted us with making reservations. We were going to try the buffet for dinner but it was closed our last night. However, I am glad that it closed because Karen in the Gourmet restraurant made our last day very memorable with her service. Nonetheless, we enjoyed breakfast in the buffet area (the waffle and french tooast were good). Even in the midst of tragedy, the staff in the buffet still served us with a smile. Sending prayers to all the staff. Andre in the Surf and Turf restaurants was very poise and professional. We enjoyed the food selection. No, we did not pay for any shows because we enjoyed the live entertainment by the pool and beach. If you like to stay out late, the DJ was great by the lobby bar. I plan on bringing my family back.The only down side is we cannot enjoy the amenties of the adult side of Rose when we will would like to unwind
5 nachten verbleven in september 2023
Reactie van iberostar op 19 okt 2023
Dear Guest,We would like to express our appreciation for the time that you have taken to send us your review. We thank you for this review and hope to see you again soon in the future.Best regards,Quality Manager

10/10 – Uitstekend

Debra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2023
Reactie van iberostar op 20 okt 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We thank you for choosing Iberostar and we hope to welcome you back again in the future.Best Regards,Quality Manager

10/10 – Uitstekend

Melissa

Reisde met familie
Positief: Voorzieningen
The property was very adult friendly.
4 nachten verbleven in september 2023
Reactie van iberostar op 20 okt 2023
Dear Guest,Thank you for taking the time out of your day to write to us and share this review of your recent holiday at our hotel.We hope that you had a pleasant journey home and once more, we thank you for your feedback.Best Regards,Quality Manager