Receptie

Beoordelingen van Romer Hell's Kitchen

4 out of 5
Romer Hell's Kitchen
851 8th Ave, New York, NY

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 512 van 704 beoordelingen" "
Gastenscore: 8 - Goed. 145 van 704 beoordelingen" "
Gastenscore: 6 - Redelijk. 26 van 704 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 704 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 11 van 704 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Christophe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024
Reactie van Managing Director op 14 apr 2024
Dear Christophe, Thanks for the nice rating! We are delighted your time at Romer Hell's Kitchen was great, as we always strive to provide every guest with a memorable experience. We look forward to your return soon.Take care, Barb Christoph,Managing Director

10/10 – Uitstekend

Lindsay

4 nachten verbleven in februari 2024
Reactie van Chris op 25 mrt 2024
Thank you for staying with us.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
3 nachten verbleven in december 2023
Reactie van Managing Director op 9 jan 2024
Dear Guest, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Take care, Barb ChristophManaging Director

10/10 – Uitstekend

Leon

5 nachten verbleven in december 2023
Reactie van Chris op 18 dec 2023
Thank you.

10/10 – Uitstekend

Gitta

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay! Good bed, great location, beautiful interior, water filling station on each floor! Friendly staff. Good coffe
4 nachten verbleven in november 2023
Reactie van Managing Director op 11 nov 2023
Dear Gitta, We sincerely appreciate your positive feedback on your recent stay with us here at Romer Hell's Kitchen. We're delighted to hear that you enjoyed the comfortable beds, prime location, and the aesthetically pleasing interior of our hotel. It's great to know that our water filling stations on each floor and the friendliness of our staff left a positive impression. We're also pleased that you found the coffee to your satisfaction. Your kind words motivate us to maintain and enhance the quality of our services. We look forward to welcoming you back for another excellent experience in the future. Thank you for choosing our hotel for your stay.Take care, Barb Christoph,Managing Director

8/10 – Goed

Angelina Henrika Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in oktober 2023
Reactie van Managing Director op 29 okt 2023
Dear Ms. Maria, We appreciate your gracious rating about your stay at Romer Hell's Kitchen. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Take care, Barb Christoph,Managing Director

8/10 – Goed

Alexandra Maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great time in New York and the hotel was a nice and fine place to come to rest. The staff is very friendly and helpfull.
4 nachten verbleven in oktober 2023
Reactie van Managing Director op 28 okt 2023
Dear Ms. Maria, Thank you for being our guest at Romer Hell's Kitchen and for the feedback. We are glad to know your overall time with us was pleasant and appreciate you mentioning our devoted associates. It was a pleasure having you here, and we look forward to welcoming you again.Take care,Barb Christoph,Managing Director

8/10 – Goed

Marloes

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Positive: Very big room, and very clean; helpful and kind personnel; good location. Negative: no restaurant; no options for breakfast included (because no restaurant); very, very expensive; a lot of extra fees to be paid at the end of your already expensive stay; no electric kettle in the room for tea; they charge $40,- for an umbrella.
11 nachten verbleven in september 2023
Reactie van Managing Director op 12 okt 2023
Dear Marloes, Thank you for staying with us here at Romer Hell's Kitchen and for the generous rating. We are delighted to hear that you found your room to be spacious and spotless and that our dedicated staff made your experience a pleasant one. Our central location is indeed a convenience for our guests. Having said that, we understand your concerns regarding the absence of an on-site restaurant and breakfast options, and we will share this with the appropriate individuals. Regarding additional fees, we continuously strive to offer competitive rates and we regret your disappointment. We also apologize for not meeting some of your expectations with the amenities in your room, and we will certainly take your feedback into consideration. We value your input and hope to have the opportunity to provide an even more enjoyable stay in the future. Take care, Barb Christoph,Managing Director

10/10 – Uitstekend

Maria

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastico
6 nachten verbleven in april 2024

8/10 – Goed

Yuki

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was fantastic. Just one block from the subway station, a few minute walk to Central Park, MoMa, Times Square, theaters, so many restaurants, cafes, and shops. The hotel has warm atmosphere, tasteful decor, friendly service, and comfortable beds. The service is minimal, yet it feels upscale. The pillows were too tall for our taste, but we used cushions on the couch and it worked. We would stay there again.
6 nachten verbleven in april 2024
Reactie van Chris op 18 apr 2024
Thank you for your gracious review.

10/10 – Uitstekend

Peter, London

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved this hotel and the little attentions to detail. Had a suite which included a record player and an artists easel with pencils and a picture to colour in. Such a nice idea, my partner loved chilling out in the evening being creative. Staff were very helpful and we would definitely return next time we are in NYC
4 nachten verbleven in april 2024
Reactie van Managing Director op 18 apr 2024
Dear Peter, Thank you for staying with us! We are thrilled to read you loved our property and your well-appointed suite. We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. Thank you again for your generous comments. We look forward to your next stay at Romer Hell's Kitchen.Take care, Barb Christoph,Managing Director

10/10 – Uitstekend

Dean

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
7 nachten verbleven in april 2024
Reactie van Managing Director op 18 apr 2024
Dear Dean, We are thrilled you had an excellent stay at Romer Hell's Kitchen, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Take care, Barb Christoph,Managing Director

8/10 – Goed

Katja

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2024
Reactie van Managing Director op 18 apr 2024
Dear Katja, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Romer Hell's Kitchen; we hope to see you again soon. Take care, Barb Christoph,Managing Director

8/10 – Goed

James, Lafayette

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The overall facility and location were fantastic. My wife thought that our room AC was loud and would not cool the room as cold as she would have liked. The doormen were awesome but the front desk staff member that checked us in did not stand out as excellent. Overall we had a very nice stay and I would recommend!
1 nacht verbleven in april 2024
Reactie van Managing Director op 17 apr 2024
Dear James, Thank you for your kind review and for recommending us. We are happy to read you loved our colorful location and the service provided by the associates you mentioned. However, we are sorry for any inconvenience caused due to the A/C unit in your room. We will certainly share your concerns with our maintenance team to take corrective actions. Moreover, your comments regarding our front desk staff show that we have room for improvement, and we assure you we will be more diligent going forward. Thank you again, we look hope to welcome you and your wife back soon to Romer Hell's Kitchen.Take care, Barb Christoph,Managing Director

10/10 – Uitstekend

Daniel, Chester

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Managing Director op 18 apr 2024
Dear Daniel, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Romer Hell's Kitchen. We hope to have the pleasure of doing so again on your next visit to New York.Take care, Barb Christoph,Managing Director

10/10 – Uitstekend

Lee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to everything but far enough away to be quite and very friendly staff
5 nachten verbleven in april 2024
Reactie van Managing Director op 16 apr 2024
Dear Lee, Thank you for including Romer Hell's Kitchen in your travel plans! We appreciate you mentioning our excellent service and location. Thank you again for your review. We hope to see you soon.Take care, Barb Christoph,Managing Director

10/10 – Uitstekend

Gavin

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Great hotel. Good location. Super quiet. Lovely staff
8 nachten verbleven in april 2024
Reactie van Managing Director op 13 apr 2024
Dear Gavin, Thank you for your positive feedback. We are pleased to hear that you had a great experience at Romer Hell's Kitchen and appreciated it's convenient location. It is wonderful to know that you found our surroundings quiet and our staff lovely. Your comments mean a lot to us, and we look forward to welcoming you back for another enjoyable stay.Take care, Barb Christoph,Managing Director

10/10 – Uitstekend

Jacqueline

3 nachten verbleven in april 2024
Reactie van Managing Director op 12 apr 2024
Dear Jacqueline, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Romer Hell's Kitchen; we hope to see you again soon. Take care, Barb Christoph,Managing Director

10/10 – Uitstekend

Jacqueline

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at Romer is fantastic. From the doormen to the front desk agents to housekeeping - everyone is so kind & accommodating. The hotel is in a great location & very walkable to Time’s Square & good restaurants and bars. Would definitely stay there again.
1 nacht verbleven in april 2024
Reactie van Managing Director op 11 apr 2024
Dear Jacqueline, Thank you for the outstanding review! We appreciate you highlighting our location close to Broadway, waterfront, cozy restaurants, and entertainment nearby. We are delighted you're considering staying with us again, and we look forward to the opportunity to welcome you back for another pleasant and comfortable stay.Take care, Barb Christoph,Managing Director

8/10 – Goed

Anika

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Die Unterkunft war schön und stilvoll eingerichtet. Die Anbindung zur Metro war perfekt. Der Times Square und der Broadway waren in nur wenigen Gehminuten erreichbar. Das Frühstück würde ich nicht nochmal dazu buchen, da es sich nicht um ein klassisches Frühstück im Sinne eines Buffets handelt, sondern lediglich um ein Art Café, in dem man sich einen Kaffee und ein Croissant holen kann. Das war bei Expedia leider nicht korrekt angegeben. Hier stand, es würde sich um ein "kontinentales Frühstück "handeln. Dem ist mit nichten so.
7 nachten verbleven in maart 2024
Reactie van Managing Director op 11 apr 2024
Dear Anika, Thank you for your kind review! We couldn't agree more that our ideal location, combined with outstanding accommodations, makes Romer Hell's Kitchen an excellent choice when visiting this area. However, we are unhappy to read you were not pleased with the breakfast. We are also sorry for your disappointment with the breakfast, and we will address this with our food and beverages team to see where we can improve. We hope to see you again soon.Take care, Barb Christoph,Managing Director

10/10 – Uitstekend

Craig

Fantastic hotel in a great location.
5 nachten verbleven in april 2024
Reactie van Chris op 10 apr 2024
Thank you for your gracious words.

8/10 – Goed

Ellie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and lovely lobby and rooms
4 nachten verbleven in april 2024
Reactie van Chris op 10 apr 2024
Thank you for your gracious words.

8/10 – Goed

maegan

It was clean and convient
3 nachten verbleven in maart 2024
Reactie van Managing Director op 10 apr 2024
Dear Maegan, Thank you for taking the time to share your feedback with us. It is truly gratifying to know that you appreciated the immaculate condition of Romer Hell's Kitchen and our location. Maintaining a clean and well-maintained property is at the heart of our hospitality philosophy, and we are delighted to have met your expectations. We look forward to hosting you again soon!Take care,Barb Christoph,Managing Director

10/10 – Uitstekend

Joshua

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel itself was amazing, we would thoroughly recommend to anyone visiting New York. The rooms were incredibly spacious and very well decorated. The only slight issue for us was the noise outside the property as we were in a room facing out onto the busy street. The noise of the subway was also noticeable. However, we would still thoroughly recommend.
4 nachten verbleven in april 2024
Reactie van Managing Director op 9 apr 2024
Dear Joshua, Thank you for choosing Romer Hell's Kitchen and for recommending us. We are happy to read you loved our well-appointed rooms and had a great time at our property. However, please accept our apologies for the noise disturbances you experienced from nearby guests. We were not aware of these concerns during your stay; in the future, please know our front desk staff is always available to try and resolve any comfort issues, including relocation whenever possible. Thank you again for your review. We look forward to your next visit!   Take care, Barb Christoph,Managing Director

8/10 – Goed

Lynette

Reisde met familie
Positief: Netheid, personeel en service
Room near elevator very loud. One elevator out of service- took a long time going up or down...TV had a line going down the screen. A pretty decent hotel for expensive NY. $40 resort fee was steep did not use. They did let us check in early at 2:00pm, and staff were very professional and accommodating. Easy walk to our show at Broadway Theater, and I felt very safe the whole time. Parking very easy and right next store. Would recommend for convenience.
1 nacht verbleven in april 2024
Reactie van Managing Director op 8 apr 2024
Dear Lynette, Thank you for your excellent review of Romer Hell's Kitchen and for recommending us. We are glad you loved not only our parking facility and location but also the excellent service. We will certainly share your concerns regarding our TV and elevators with our maintenance team to take corrective actions. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you again.Take care, Barb Christoph,Managing Director

10/10 – Uitstekend

Matthew Thomas, Waseca

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was friendly and amazing. Property was in great condition also. It is conveniently located to Times Square, broadway theaters, and subways to countless other destinations.
3 nachten verbleven in april 2024
Reactie van Managing Director op 8 apr 2024
Dear Matthew, Thank you for choosing Romer Hell's Kitchen and taking the time to post a review. We appreciate you highlighting our excellent service and location close to Broadway, waterfront, cozy restaurants, and entertainment nearby. Thank you again for your review. We look forward to your next visit!   Take care, Barb Christoph,Managing Director

8/10 – Goed

Neil

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay at Romer Hell's Kitchen. The hotel itself was nice, the lobby smart and with plenty of seating and the room we had was facing away from the main road and was quiet (rooms facing 8th Avenue might get more noise). It was nicely done-out and comfortable. The bathroom was slightly on the small side but perfectly fine. It's in a great location for our needs, a short walk from various subway stations and not that far from the edge of Times Square (Wicked is a short walk away and acts as a good landmark to look out for if you get a bit lost). I would recommend this hotel and would happily stay there again. I've given it four rather than five stars because there's no restaurant, and the on-site cafe leaves a little to be desired. The staff aren't especially friendly, the food offer is poor and some of the drinks aren't great. I'm not sure where breakfast is meant to be (we didn't choose it as it was pricey), but if it's at the cafe I'd feel short-changed. But there are plenty of breakfast options nearby, including Starbucks a two minute walk away.
6 nachten verbleven in maart 2024
Reactie van Managing Director op 8 apr 2024
Dear Neil, Thank you for choosing to stay at Romer Hell's Kitchen. We appreciate you highlighting our location close to Broadway, waterfront, cozy restaurants, and entertainment nearby. It is also great to read you loved our well-appointed rooms and had an enjoyable time while you were here. However, we are also sorry for your disappointment with the food we serve, and we will address this with our food and beverages team to see where we can improve. We hope you are already planning another visit our way. Thank you again for your feedback!Take care, Barb ChristophManaging Director

10/10 – Uitstekend

ANNA MARIA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2024
Reactie van Managing Director op 9 apr 2024
Dear Anna, We are happy you chose Romer Hell's Kitchen for your recent visit. It was a pleasure having you as our guest, and we hope you will return the next time you travel to our area.Take care, Barb Christoph,Managing Director

10/10 – Uitstekend

Erin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect stay for our quick trip to NYC. Clean, quiet- when you enter the lobby after a long busy day you feel as though you’ve found an oasis. Every staff member we encountered was helpful and friendly. Our rooms were clean and had all we needed. Easy walk to times square, central park, Rock Center. Subway station right across the street. If you’re thinking of booking Romer but not quite sure yet, here's your sign to just do it!
Reactie van Chris op 7 apr 2024
Thank you for your gracious review.

10/10 – Uitstekend

Melissa

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and easy to walk anywhere.
5 nachten verbleven in maart 2024
Reactie van Managing Director op 7 apr 2024
Dear Melissa, Thank you for taking the time to provide feedback about your stay at Romer Hell's Kitchen. We appreciate you highlighting our location close to Broadway, waterfront, cozy restaurants, and entertainment nearby. Thank you very much! Please come and see us again the next time you are in New York.Take care, Barb Christoph,Managing Director

10/10 – Uitstekend

Fabienne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice neighborhood with lots of restaurants and well connected to public transport (subway). Stylish rooms with very comfortable beds, and a beautiful and cozy lobby to stay.
7 nachten verbleven in maart 2024
Reactie van Managing Director op 7 apr 2024
Dear Fabienne, Thank you for taking the time to leave such wonderful feedback about Romer Hell's Kitchen. It is also great to read that you loved our location close to the subway and many points of interest. We are even thrilled to know that our well-appointed rooms, along with the comfortable beds, made your stay a perfect one. We appreciate your great comments and hope to have you as our guest again soon.Take care, Barb Christoph,Managing Director

10/10 – Uitstekend

Brianne

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful location; great rooms!
3 nachten verbleven in april 2024
Reactie van Managing Director op 6 apr 2024
Dear Brianne, Thank you for choosing Romer Hell's Kitchen. We are glad you had a perfect stay and that our well-kept accommodations met your expectations. Our colorful neighborhood is known for its cozy restaurants and entertainment, and it is wonderful to hear how much you enjoyed exploring the area! Thank you for being our guest; we look forward to your next visit.Take care, Barb ChristophManaging Director

10/10 – Uitstekend

Betty, SUMMERVILLED

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a very convenient location and the hotel was phenomenal!
2 nachten verbleven in maart 2024
Reactie van Managing Director op 5 apr 2024
Dear Betty, Thank you for choosing Romer Hell's Kitchen and taking the time to post a review. We appreciate you highlighting our location close to Broadway, waterfront, cozy restaurants, and entertainment nearby. Thank you again for your review. We hope to see you soon!Take care, Barb Christoph,Managing Director

10/10 – Uitstekend

Krizl

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff and beautiful design details
1 nacht verbleven in april 2024
Reactie van Managing Director op 4 apr 2024
Dear Krizl, Thank you for sharing your experience and highlighting the key features of our hotel. We appreciate you mentioning our excellent service and well-designed property. Thank you again; we look forward to welcoming you back to Romer Hell's Kitchen.Take care, Barb Christoph,Managing Director

10/10 – Uitstekend

Fabian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lugar bien ubicado
13 nachten verbleven in maart 2024
Reactie van Chris op 3 apr 2024
Thank you for your gracious review.

10/10 – Uitstekend

Emmanuel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ide definitely go back . Great staff! Excellent service.
4 nachten verbleven in januari 2024
Reactie van Chris op 3 apr 2024
Thank you for your gracious review and for staying with us.

8/10 – Goed

Arturo

Reisde met familie
Kind personnel
8 nachten verbleven in maart 2024
Reactie van Managing Director op 3 apr 2024
Dear Arturo, Thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we look forward to sharing your comments with our team. Thank you again for choosing Romer Hell's Kitchen. We hope to welcome you again soon.Take care, Barb Christoph,Managing Director

10/10 – Uitstekend

LETICIA

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extraordinario!
3 nachten verbleven in maart 2024
Reactie van Managing Director op 2 apr 2024
Dear Leticia, We are delighted you enjoyed your stay at Romer Hell's Kitchen. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Take care, Barb ChristophManaging Director

10/10 – Uitstekend

mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in maart 2024
Reactie van Chris op 3 apr 2024
Thank you for your gracious review and for staying with us.

10/10 – Uitstekend

Sharon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved our stay at Romer Hell’s Kitchen. Our room was spacious and clean - looked just like in the pictures. Staff at the hotel were friendly and efficient - especially at the front desk and concierge. Location of the hotel was fabulous - very close to Gershwin Theatre - walking distance to Times Square, Central Park and subway. We would definitely stay here again.
2 nachten verbleven in maart 2024
Reactie van Managing Director op 2 apr 2024
Dear Sharon, Thank you for reviewing your stay at Romer Hell's Kitchen. Being so close to Gershwin Theatre, Times Square, Central Park, and Subway is a wonderful asset, and we are glad this enhanced your visit. It is also nice to see that our well-appointed rooms and excellent service worked well for you and made your time with us even more memorable. Your review means the world to us! Thank you again, and we look forward to welcoming you back soon. Take care, Barb ChristophManaging Director

8/10 – Goed

Christian

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top Lage. Sauber und ganz nah an U- Bahn und Time Square.
1 nacht verbleven in maart 2024
Reactie van Managing Director op 2 apr 2024
Dear Christian, Thank you for the wonderful comments regarding your time at Romer Hell's Kitchen. We appreciate you highlighting our location close to the subway station, Time Square, the waterfront, cozy restaurants, and entertainment nearby. We hope to welcome you back soon for another enjoyable stay.Take care, Barb Christoph,Managing Director

10/10 – Uitstekend

Sooyoung

2 nachten verbleven in maart 2024
Reactie van Managing Director op 1 apr 2024
Dear Sooyoung, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Romer Hell's Kitchen. We hope to have the pleasure of doing so again on your next visit.Take care, Barb Christoph,Managing Director

10/10 – Uitstekend

Tegest

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in maart 2024
Reactie van Managing Director op 31 mrt 2024
Dear Tegest, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Romer Hell's Kitchen; we hope to see you again soon. Take care, Barb ChristophManaging Director

8/10 – Goed

Ralph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk and concierge assistance was excellent
3 nachten verbleven in maart 2024
Reactie van Managing Director op 31 mrt 2024
Dear Ralph, Your feedback is truly valuable to us as it motivates us to continually strive for excellence. We are grateful for your patronage and for choosing Romer Hell's Kitchen as your destination of choice. We appreciate you recognizing the Front desk and concierge staff. Every team member is integral to the service we offer, and we thank you for praising their efforts. Please come and see us again the next time you are in the area. Take care, Barb ChristophManaging Director

10/10 – Uitstekend

Diane

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It has a very warm and welcoming feel. Staff are accommodating and we sure enjoyed our stay. 💗
1 nacht verbleven in maart 2024
Reactie van Managing Director op 31 mrt 2024
Dear Diane, Thank you for the wonderful review of Romer Hell's Kitchen. We are thrilled to read about your stay and how much you enjoyed our excellent service. We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you once more, we look forward to hosting you again on your next visit.Take care, Barb ChristophManaging Director

10/10 – Uitstekend

Kristen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property, kind staff, great location, clean room and easy check in and checkout with back storage before and after visit.
1 nacht verbleven in maart 2024
Reactie van Managing Director op 30 mrt 2024
Dear Kristen, Thank you for choosing Romer Hell's Kitchen and for your nice review. We are glad you had an enjoyable stay and that our well-kept property and prime location met your expectations. It is also good to see that you had a seamless check-in and check-out experience and liked the hospitality provided by our thoughtful associates. Thank you again for being our guest; we look forward to your next visit.Take care, Barb ChristophManaging Director

10/10 – Uitstekend

Hardeep

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location to get to several major broadway shows within a few blocks. Just blocks away from Time Square. Friendly, helpful staff. Clean rooms and comfy beds. The only drawbacks...The shower is a tub and felt a bit narrow and there is no food service within the hotel itself. But given that we were surrounded by seemingly 100s of great places to eat within a block or two, it didn't matter. 5 stars. There's room for improvement but we were extremely happy to have found this place.
3 nachten verbleven in maart 2024
Reactie van Managing Director op 1 apr 2024
Dear Hardeep, Thank you for taking the time to leave feedback about Romer Hell's Kitchen. We appreciate you highlighting our location close to Broadway, waterfront, cozy restaurants, and entertainment nearby. It is also good to read you loved our excellent service and well-appointed rooms. We value your comments regarding the shower and tub. Your feedback is important to us as it helps to improve our guest experience going forward. We are also sorry for not meeting your expectations regarding our room service and have taken note of them. We hope you are already planning another visit our way. Thank you again for your comments.Take care, Barb ChristophManaging Director

10/10 – Uitstekend

Thomas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
sehr sauberes Hotel mit sehr gutem Bett. toller service und sehr sauber. schlicht: sehr zu empfehlen
7 nachten verbleven in maart 2024
Reactie van Managing Director op 30 mrt 2024
Dear Thomas, Thank you for choosing Romer Hell's Kitchen. We are glad you had a pleasant stay and that our well-kept property with comfortable beds and exceptional hospitality provided by our associates exceeded your expectations. Thank you for recommending us to future guests. We look forward to welcoming you again soon.Take care, Barb ChristophManaging Director

10/10 – Uitstekend

Nuria

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My new favorite hotel in the area. Friendly staff, super cool retro style, great location and the right price!
1 nacht verbleven in maart 2024
Reactie van Managing Director op 28 mrt 2024
Dear Nuria, Thank you for the terrific review of Romer Hell's Kitchen! We are thrilled you loved our friendly service and colorful location, all at an affordable rate. Your review means the world to us! Thank you again, and we look forward to welcoming you back. Take care, Barb ChristophManaging Director

10/10 – Uitstekend

Nicole

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were 5 ladies on a girl’s trip and we loved everything about the hotel. The rooms were very spacious and quite, the lobby was very relaxing and welcoming, and we loved the whole vibe. We’ll definitely be back.
5 nachten verbleven in maart 2024
Reactie van Managing Director op 27 mrt 2024
Dear Nicole, We were delighted to host your girls' trip at Romer Hell's Kitchen. Thank you for mentioning our colorful location and relaxing lobby. Your review means the world to us! Thank you again, and we look forward to welcoming you all back soon. Take care, Barb ChristophManaging Director