Lobby

Beoordelingen van Paramount Times Square

4 out of 5
Paramount Times Square
235 West 46th Street, New York, NY

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 672 van 2101 beoordelingen" "
Gastenscore: 8 - Goed. 493 van 2101 beoordelingen" "
Gastenscore: 6 - Redelijk. 405 van 2101 beoordelingen" "
Gastenscore: 4 - Matig. 257 van 2101 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 274 van 2101 beoordelingen" "

7,6/10

Netheid

7,6/10

Personeel en service

6,4/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Vanthuyne

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Rooms are so ready for an update. Double beds are only 140cm wide.
7 nachten verbleven in april 2024
Reactie van The Paramount Management Team op 14 apr 2024
Thank you for your feedback. We'll take your comments into account as we strive to improve our accommodations. We hope to welcome you back in the future for a better experience.

8/10 – Goed

Davina

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in november 2023
Reactie van Ariel Santana op 20 dec 2023
Hi Davina,Thank you for telling us about your stay at Paramount Hotel Times Square. We are glad to hear that you enjoyed your time with us and hope to see you again soon. If we can help with anything else please don’t hesitate to get in touchParamount Hotel Times Square

10/10 – Uitstekend

Ahmet

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best location to visit New York
5 nachten verbleven in november 2023
Reactie van Ariel Santana op 6 dec 2023
Hi Ahmet.Thank you for telling us about your stay at Paramount Hotel Times Square. We are glad to hear that you enjoyed your time with us and hope to see you again soon. If we can help with anything else please don’t hesitate to get in touchParamount Hotel Times Square

6/10 – Redelijk

Muhammet Ali

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The location was great. But I didn't expect less if you are staying in the middle of Times square and Broadway. The hotel room was quite small but was very clean. Every evening when I returned to the hotel, the room was cleaned. What I didn't like was the filthy airconditioning. I couldn't use it because it was so filthy I was coughing all the time. De room isolation was also very dissapointing. A lot of cold wind was passing through the windows.
6 nachten verbleven in november 2023
Reactie van Ariel Santana op 6 dec 2023
Hi Muhammet.Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Paramount Hotel Times Square we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Paramount Hotel Times Square

6/10 – Redelijk

Tom

Negatief: Staat van de accommodatie en faciliteiten
If you like to be close to Times Square & Broadway, it's a good central location to discover Manhattan. The state of the rooms are poor and require an update.
4 nachten verbleven in september 2023
Reactie van Ariel Santana op 2 nov 2023
Hi Tom.Thank you for taking the time to complete our guest satisfaction survey. On behalf of our entire staff at Paramount Hotel Times Square we apologize for the concerns you shared about your experience at this hotel. I have addressed your concerns with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Paramount Hotel Times Square

8/10 – Goed

Niek

Positief: Personeel en service
4 nachten verbleven in juni 2023
Reactie van Chris op 16 jun 2023
Thank you for your kind review. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our locations! Paramount Hotel Times Square

8/10 – Goed

esmond

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Locatie is echt perfect en de bedden zijn goed. Personeel matig maar daar heb je verder niet veel mee van doen. Voor een paar dagen is dit hotel door de locatie zeker aan te bevelen.
3 nachten verbleven in mei 2023
Reactie van The Paramount NYC Team op 31 mei 2023
Hi Esmond,Thank you for your feedbacks. We cant wait to host you again!

8/10 – Goed

johannes

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lekker dichtbij Times square.
5 nachten verbleven in mei 2023
Reactie van Chris op 17 jun 2023
Thank you for your kind review. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our locations! Paramount Hotel Times Square

6/10 – Redelijk

Rabia

Reisde met familie
It was a nice stay, friendly housekeeping. But we asked many times for a hairdryer but didn’t get i.
7 nachten verbleven in april 2023
Reactie van The Paramount NYC Team op 6 mei 2023
HI Rabia,Thank you for your feedback. We apologize we fail you on delivering the hair dryer. We will follow up with the appropriate team to find out the reason.

6/10 – Redelijk

Bryan

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
De kamers zijn ouder, het bed is aan vervanging toe, het raam bleef niet open staan en de badkamer is oud en daardoor ‘viezig’. Personeel was aardig en de kamer werd elke dag opgemaakt. De locatie is top, al kan je er voorlopig niet uitslapen ivm nieuw bouw aan de overkant van de straat
4 nachten verbleven in februari 2023
Reactie van The Paramount NYC Team op 3 mrt 2023
Hi Bryan,Thank you for taking the time to provide us with your feedback. We will forward the issues to the appropriate management for them to address is properly.

10/10 – Uitstekend

MYRIAM

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to the theater district.
1 nacht verbleven in april 2024

8/10 – Goed

Delaine

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Comfortable and tidy. Convenient to time square. Convenient to shopping and dining. The staff is accommodating and friendly. I would stay here again.
1 nacht verbleven in april 2024

8/10 – Goed

Vincent

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
La proximité de Times Square. Par contre, très mal insonorisé.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Abulaiti

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in april 2024
Reactie van RGP op 17 apr 2024
I'm glad to hear that you found the response satisfactory. If you have any more feedback or questions, feel free to share!Paramount Time Square

6/10 – Redelijk

Joshua

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The stay was…fine. Our room was, not at all, as advertised and was tiny to say the least. After the first night of dealing with heat in the room, Maintainence discovered that the AC unit was not even plugged in. The staff was helpful when engaged and the location was great though.
1 nacht verbleven in april 2024
Reactie van Kiefer Brazier op 18 apr 2024
Thank you for your valued feedback Joshua!

4/10 – Matig

April

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There were only three electrical sockets to plug items into, and 2 out of 3 did not work. The drawers in the “closet” can’t open more than 2 inches, because they hit the closet door. One of the lightbulbs over the bed was out. Over all not what I was expecting and very, very different from the pictures on the booking.
3 nachten verbleven in april 2024
Reactie van Kiefer Brazier op 18 apr 2024
Good evening April, thank you for your valued feedback. We will definitely pass the information on to our head of departments. We hope you can give us another chance in the near future to host you.

10/10 – Uitstekend

Carleen

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is an excellent value in the heart of the Broadway district!
1 nacht verbleven in april 2024
Reactie van Kiefer Brazier op 17 apr 2024
Good evening, Thank you for your valued feedback, Carleen!

10/10 – Uitstekend

Samuel

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very well located. Tiny, cramped room, but that's NYC where space is always limited. We enjoyed our stay.
3 nachten verbleven in april 2024
Reactie van Kiefer Brazier op 17 apr 2024
Good evening, thank you for your valued feedback, Samuel!

8/10 – Goed

Mahinour

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Kiefer Brazier op 18 apr 2024
Good evening, thank you for your valued feedback.

10/10 – Uitstekend

Elio

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Small room. But extremely clean. A great view of the city. And very close to restaurants, movie theatres and much more. Great stay will definitely be coming back.
1 nacht verbleven in april 2024
Reactie van Kiefer Brazier op 17 apr 2024
Thank you for your valued feedback, Elio.!

10/10 – Uitstekend

Veronica Pilar Almonte

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the location of the hotel in the Times Square Area. Convenient and close the theater district. Everything is close and within walking distance to restaurants, subway and all touristy spots. I recommend staying at this hotel.
3 nachten verbleven in april 2024
Reactie van Kiefer Brazier op 16 apr 2024
Thank you for your kind review,Veronica. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our locations! Paramount Hotel Times Square

6/10 – Redelijk

Jill

Zakenreiziger
Negatief: Voorzieningen
Too loud! Could not sleep, bed was small, room was small. Elevators were slow. Hotel did not look like the website. Very disappointed. Won’t stay there again.
2 nachten verbleven in april 2024
Reactie van Kiefer Brazier op 16 apr 2024
Thank you for your kind review. Jill. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our locations! Paramount Hotel Times Square

10/10 – Uitstekend

Vygandas

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very Good
4 nachten verbleven in april 2024
Reactie van Kiefer Brazier op 16 apr 2024
Thank you for your kind review, Vanandas. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our locations! Paramount Hotel Times Square

8/10 – Goed

Kenneth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
AC did not work. That was disappointing.
1 nacht verbleven in april 2024
Reactie van Kiefer Brazier op 16 apr 2024
Thank you for your kind review. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our locations! Paramount Hotel Times Square

8/10 – Goed

Kate

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Hotel was quite basic but had everything we needed for short stay. Rooms were cleaned daily and staff were always pleasant. Excellent location
5 nachten verbleven in april 2024
Reactie van The Paramount Management Team op 16 apr 2024
Thank you for sharing your experience with us. We're glad to hear that our hotel provided everything you needed for your short stay and that you found our rooms to be clean and our staff pleasant. We appreciate your positive feedback on our excellent location. We look forward to welcoming you back in the future!

6/10 – Redelijk

Brad

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
I’ll start by saying the location is amazing close to time square but down enough the noise is drown out,a parking garage is a short 5-10min walk 2 blocks over. There is a bar located in the hotel off the lobby the staff at the bar are friendly but the drinks are expensive. There is also a cafe off the lobby very! Expensive $47 for two coffees and muffins. As for the rooms between the 5 of us we had 3 rooms when I booked our 2 rooms I booked queens but we were given double beds not the end of the world and not worth the back and forth at the front desk and definitely not with Expedia (there useless). The rooms are okay pretty quite ac worked great, hot shower, and clean bed. On day 2 we woke up to a cockroach in our room. We went down to the front desk and the lady working wasn’t fazed by it she gave us the option of a manager coming up to the room to spray or she had one and only one available room we decided to change rooms. We had no other problems after that with cockroaches. In our room the shower has no lip at the bottom and very little pitch to the drain so when the shower is on it runs down the curtain and all over the bathroom I tired making a dam with towels it sorta works I asked the house keeper about it she said oh well, so I said oh well my recommendation is todo the same and once your done in the shower throw the towel down and sweep it over to drain. At end of day would I stay here again? Yes I would great location okay rooms and safe area.
3 nachten verbleven in april 2024
Reactie van Kiefer Brazier op 16 apr 2024
Thank you for your kind review, Brad. We're really glad to hear that you enjoyed your stay with us, and we hope to see you soon in one of our locations! Paramount Hotel Times Square

8/10 – Goed

Alain Trésor

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like other things
2 nachten verbleven in april 2024
Reactie van RGP op 15 apr 2024
Thank you for sharing your thoughts with us. We appreciate your feedback and take all comments seriously, as they help us continually improve our services.We understand that each guest has unique preferences and expectations, and we regret if we fell short of meeting yours during your stay. Your insights are valuable to us, and we would be grateful if you could provide more details about the specific aspects you enjoyed or found lacking. This will assist us in better understanding your needs and enhancing our offerings.Paramount Hotel

8/10 – Goed

Dawn

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice clean hotel one block from Times Square. Lots of restaurants shopping and theater all within walking distance! Room was clean and updated, only complaint was that there was not anywhere to put things down on other than the bed. No dressers or table or bathroom vanity- so that was tricky with 3 women. Overall had a good stay and location was great.
2 nachten verbleven in april 2024
Reactie van Kiefer Brazier op 15 apr 2024
Thank you for your valued feedback

6/10 – Redelijk

Salman

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
When I was sleeping at 12 o'clock at night, I was surprised by two people knocking on the door and trying to enter the room. I called reception but no one answered. After 30 minutes of continuous knocking on the door, I opened the door and someone pretending to be the manager was angry that I didn't open the door. He wanted to check the bathroom because there might be a leak. It was disrespectful
3 nachten verbleven in april 2024
Reactie van The Paramount Management Team op 16 apr 2024
I'm truly sorry for the disturbance you experienced during your stay. Your comfort and security are our top priorities, and I apologize for any inconvenience caused by the unexpected intrusion and lack of response from reception. I'll ensure that your concerns are addressed with our management team to prevent similar incidents in the future. If there's anything else we can do for you, please let us know.

10/10 – Uitstekend

Edward

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very kind and very cheerful.
2 nachten verbleven in april 2024
Reactie van The Paramount Management Team op 14 apr 2024
We're delighted to hear that you had a positive interaction with our staff! Providing friendly and cheerful service is a top priority for us, and we're glad to hear that our team members made your experience enjoyable. Your kind words mean a lot to us, and we'll be sure to pass along your feedback to our staff. We look forward to welcoming you back in the future!

6/10 – Redelijk

Rudrasinh Nimeshkumar

Negatief: Netheid
1 nacht verbleven in april 2024
Reactie van The Paramount Management Team op 16 apr 2024
Thank you for taking the time to leave a rating. We appreciate your feedback and hope to welcome you back for an even better experience in the future!

4/10 – Matig

Abdul shokoor

Negatief: Netheid, staat van de accommodatie en faciliteiten
I liked because they gave a rom at 12th floor but the window was dirty and unseeable the view. It was noisy.
1 nacht verbleven in april 2024
Reactie van The Paramount Management Team op 16 apr 2024
Thank you for sharing your feedback with us. We're glad to hear that you appreciated your room on the 12th floor, but we apologize for the inconvenience caused by the dirty window and the noise. Your comfort and satisfaction are important to us, and we'll address these issues to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back for a more enjoyable stay.

10/10 – Uitstekend

Bab-allah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Super 👌 amazing around all shopping centres and malls
3 nachten verbleven in april 2024
Reactie van The Paramount Management Team op 14 apr 2024
We're thrilled to hear that you enjoyed the convenience of our hotel's location near clothing stores! Providing easy access to shopping options is important to us, and we're delighted that it contributed positively to your experience. Thank you for your kind words, and we look forward to welcoming you back for another great stay in the future!

10/10 – Uitstekend

Bobby

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me agradó la ubicación, el estilo, el concepto, la atmósfera tranquila del lobby, la habitación, el servicio, es un hotel excelente,
1 nacht verbleven in april 2024
Reactie van The Paramount Management Team op 14 apr 2024
We're glad to hear that you enjoyed your stay! Thank you for your kind words about our location, style, concept, and atmosphere. We strive to provide excellent service and experiences for our guests, and we're delighted that you found your time with us enjoyable. We look forward to welcoming you back in the future!

10/10 – Uitstekend

barry

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great deal
3 nachten verbleven in april 2024
Reactie van The Paramount Management Team op 13 apr 2024
Thank you so much for your review! We look forward to welcoming you back for another excellent stay in the future!

8/10 – Goed

Pascal, Merilheu

Positief: Netheid
5 nachten verbleven in april 2024
Reactie van Kiefer Brazier op 13 apr 2024
Thank you for your valued feedback.

4/10 – Matig

Renato

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The bathrooms are the only bad thing
2 nachten verbleven in april 2024
Reactie van The Paramount Management Team op 13 apr 2024
Thank you for your review! We appreciate your feedback regarding the bathrooms. Your comments are valuable to us as we continually strive to improve our facilities and guest experience. We're committed to ensuring that all aspects of your stay meet your expectations, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

6/10 – Redelijk

Kidgill

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Room is not worth the money even with Expedia discounts. They “upgraded” me to a double bed room but there were barely any basic amenities besides a bathroom and a small room to sleep in, not to mention not even a fridge or microwave
1 nacht verbleven in april 2024
Reactie van The Paramount Management Team op 13 apr 2024
Thank you for your review. We apologize for any disappointment caused by the room not meeting your expectations. Your feedback is valuable to us, and we regret that the amenities provided did not fully meet your needs. We strive to offer comfortable accommodations with essential amenities, and we apologize if this was not reflected during your stay. Please know that your comments will be taken into consideration as we work to improve our offerings. We hope to have the opportunity to better meet your expectations in the future.

10/10 – Uitstekend

Eve

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, near the subway and major attractions. Walking distance from numerous restaurants, cafes and theaters
2 nachten verbleven in april 2024
Reactie van The Paramount Management Team op 13 apr 2024
We're thrilled to hear that you enjoyed our hotel's fantastic location! Being near the subway and major attractions, as well as within walking distance of numerous restaurants, cafes, and theaters, is something we take pride in. Thank you for sharing your positive experience, and we look forward to welcoming you back for another enjoyable stay in the future!

8/10 – Goed

Karen Jacobson

Positief: Netheid, personeel en service
Pues las fotos que publican distan de parecerse realmente a la propiedad pero al final uno jamás está en el hotel. Es limpio, muy céntrico y tiene mucho que ver a su alrededor. Si lo recomendaría pero no basen sus expectativas en las fotos.
4 nachten verbleven in april 2024
Reactie van The Paramount Management Team op 13 apr 2024
Thank you for taking the time to share your experience with us. We appreciate your understanding regarding the disparity between the published photos and the actual property. Your feedback is valuable, and we're glad to hear that despite this, you found the hotel to be clean, centrally located, and surrounded by many attractions. We also appreciate your recommendation to future guests. Please note that we are currently undergoing renovations to further improve our facilities. Your patience and understanding during this time are greatly appreciated. We look forward to welcoming you back in the future for an even better experience!

10/10 – Uitstekend

Jackie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stag was so kind and helpful. Easy walking distance to Times Square and broadway.
1 nacht verbleven in april 2024
Reactie van The Paramount Management Team op 13 apr 2024
We're delighted to hear that you had such a positive experience with our staff and found them to be kind and helpful. Providing exceptional service is a top priority for us, and we're thrilled that our team exceeded your expectations. It's also great to hear that you enjoyed our hotel's convenient location within walking distance of Times Square and Broadway. Thank you for sharing your feedback, and we look forward to welcoming you back for another wonderful stay in the future!

8/10 – Goed

Tatiana

Reisde met familie en kleine kinderen
Positief: Personeel en service
This property is in a great location. You literally leave the lobby turn left and there is Times Square! It's affordable. Currently they are going through renovations. Elevator is not the greatest but again it's in a great location
5 nachten verbleven in maart 2024
Reactie van The Paramount Management Team op 13 apr 2024
Thank you for sharing your feedback with us! We're thrilled to hear that you appreciated our hotel's fantastic location near Times Square and found it to be affordable. We're constantly striving to enhance our guests' experiences, and your comments will be taken into consideration as we continue to make improvements. We hope to welcome you back for an even better stay in the future!

6/10 – Redelijk

Fernando

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van The Paramount Management Team op 13 apr 2024
Thank you for your review!

8/10 – Goed

Gerald

Positief: Netheid, personeel en service
It was a small yet clean room for a good price. And the location was everything, just a few hundred yards to time square and right next to all the Broadway theaters. They did have some weird quirks, had a big container of shampoo and bodywash but no conditioner? No cups in the room. Other than that if you want to be next to TS. This was a great choice.
3 nachten verbleven in april 2024
Reactie van RGP op 10 apr 2024
Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay and that you found your room to be spacious and to your liking. Our team works hard to ensure that all our guests have a great experience, and it's wonderful to know that we succeeded during your visit. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back again soon!Paramount Time Square

10/10 – Uitstekend

Lorraine

Reisde met een groep
Positief: Personeel en service, voorzieningen
it was great
2 nachten verbleven in april 2024
Reactie van RGP op 9 apr 2024
I'm delighted to hear that you had a great experience! We're here to ensure your future stays are just as enjoyable. Safe travels, and we hope to have the pleasure of hosting you again soon!Paramount Time Square

6/10 – Redelijk

Minhazul

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
For the price the rooms are not worth it, but great location and that’s the reason the price is so high
1 nacht verbleven in april 2024
Reactie van Kiefer Brazier op 9 apr 2024
Thank you for your valued feedback

8/10 – Goed

J

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van RGP op 9 apr 2024
Thank you for choosing to stay with us! We're delighted to hear that you had a good experience. If there's anything specific that made your stay enjoyable or any areas where we could improve, please let us know. We value your feedback and hope to welcome you back for another great stay in the future!

10/10 – Uitstekend

Anna Frances Gabriel, Vallejo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was in the heart of the Theater District! It was literally across the street from 2 shows I watched! Hamilton and Water for Elephants.
4 nachten verbleven in april 2024
Reactie van RGP op 9 apr 2024
That's fantastic to hear! We're thrilled that our hotel's location in the heart of the Theater District was so convenient for you, especially being just across the street from the shows you watched—Hamilton and Water for Elephants.Being surrounded by such vibrant cultural offerings is one of the highlights of staying in our area, and we're glad you were able to take full advantage of it during your visit.Thank you for sharing your experience, and we hope you enjoyed the performances. If you're planning another trip to the city, we'd love to have you stay with us again. If there's anything else we can assist you with, please don't hesitate to let us know.Paramount Time Square

10/10 – Uitstekend

Aaron

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice spacial room, everything was great!
4 nachten verbleven in april 2024
Reactie van RGP op 10 apr 2024
Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay and that you found your room to be spacious and to your liking. Our team works hard to ensure that all our guests have a great experience, and it's wonderful to know that we succeeded during your visit. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back again soon!Paramount Time Square

4/10 – Matig

kevin

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It’s very clearly still being renovated but it was lacking in many things such as a place to put your toiletries in the bathroom, or a proper place to shower due to the shower pan being shallow and water spills all over the bathroom causing a tripping hazard. Good location but rooms need improvement, Staff is friendly though.
3 nachten verbleven in april 2024
Reactie van RGP op 8 apr 2024
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused by the ongoing renovations and for the shortcomings you experienced during your stay.We're pleased to hear that you found our staff to be friendly, and we appreciate your recognition of their efforts. Delivering excellent customer service is a top priority for us, and we're glad that our team members made a positive impression on you.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future, once our renovations are complete.Paramount Time Square