Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 407 van 1015 beoordelingen" "
10 - Uitstekend
407
Gastenscore: 8 - Goed. 316 van 1015 beoordelingen" "
8 - Goed
316
Gastenscore: 6 - Redelijk. 146 van 1015 beoordelingen" "
6 - Redelijk
146
Gastenscore: 4 - Matig. 75 van 1015 beoordelingen" "
4 - Matig
75
Gastenscore: 2 - Ontzettend slecht. 71 van 1015 beoordelingen" "
2 - Ontzettend slecht
71
8,0/10
Netheid
8,4/10
Personeel en service
7,4/10
Voorzieningen
7,8/10
Staat van de accommodatie en faciliteiten
8,0/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
Jon, Titusville
Reisde met partner
25 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast of cold hard boiled eggs and microwaved mini sausage patties was not good
Jon
4 nachten verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Hi Jon,Thank you for your review. We are glad you were satisfied but want to make an even bigger impact. We hope to get to five stars on your next visit!
6/10 – Redelijk
Sabrina
24 mrt 2024
Positief: Netheid, personeel en service en voorzieningen
I chose this location because it was in my budget and because it was near the finish line of the Yuenglin Shamrock Half Marathon. I was not impressed with the breakfast offerings. Hotel's location made it easy for me to walk to restaurants and sites, plus there was a grocery store across the street for snacks and such.
Sabrina
4 nachten verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Hi Sabrina,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.
10/10 – Uitstekend
Arthur
24 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good staff Very informal..liked everything about my stay
Arthur
1 nacht verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Hi Arthur,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.
2/10 – Ontzettend slecht
ROSEMARIE
23 mrt 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sheets smelled like dirty feet, room was smelly dirty & noises coming from pipes between the walls kept us up all night along with ppl hanging out in the halls in the middle of the night & no running water in the bathroom. Front desk was also a frail older woman that was also the security at this unsafe & unkept place.
Noticed working girls also in the parking lot. This is unsafe & unacceptable for any decent family member to stay. I do not recommend this place at all!!! It’s full of ppl from the shelter.
ROSEMARIE
1 nacht verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Hi ROSEMARIE,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.
10/10 – Uitstekend
Aaron
Reisde met een groep
21 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Politeness of the night staff and fairly short walking commute to the restaurants and boardwalk
Aaron
1 nacht verbleven in maart 2024
Reactie van General Manager op 22 mrt 2024
Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.
2/10 – Ontzettend slecht
Alisya'
Reisde met een groep
20 mrt 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is probably the worst hotel I have ever stayed at. If I could post the photos here I would. The entire hotel was a construction zone. My room was disgusting. There was what looked like blood spots on the bed sheets. There was a shoe foot print on the pillow case. The bed sheets were dirty. There was mold and water stains on the room lamp. A layer of dust covering the room phone. Damage to the shower curtain. The AC was disgusting and had thick dust and other dirt all over it. I requested clean sheets and the front desk lady brought me some and she said she included pillow cases. Not only were there not pillow cases in the clean sheets but there was a pink faux rose petal. How clean could they really be? I wasted $100 on this room and will never stay there again. I asked for a refund from the front desk manager and they refused. Talk about bad service.
Alisya'
1 nacht verbleven in februari 2024
Reactie van General Manager op 22 mrt 2024
We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.
4/10 – Matig
Renee
17 mrt 2024
Negatief: Staat van de accommodatie en faciliteiten
This property is in need of an update. I called ahead to tell the staff about my late arrival which they said was fine. Upon arrival I find out that they canceled my reservation. The included breakfast leaves much to be desired. Employees hanging at the desk eating chic fil a while waiting on customers was so unprofessional.
Renee
2 nachten verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Hi Renee,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.
6/10 – Redelijk
Mrs.Destroyer_Bee392
15 mrt 2024
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Mrs.Destroyer_Bee392
2 nachten verbleven in maart 2024
Reactie van General Manager op 18 mrt 2024
Hi Mrs. Destroyer_Bee392, We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention
10/10 – Uitstekend
RitaMaria
11 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
YES!
RitaMaria
1 nacht verbleven in maart 2024
Reactie van General Manager op 13 mrt 2024
Hi Rita Maria,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.
2/10 – Ontzettend slecht
Wes
11 mrt 2024
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The hotel just wasn't clean and tidy but staff was doing the best they could
Wes
3 nachten verbleven in maart 2024
Reactie van General Manager op 13 mrt 2024
Hi Wes,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention
10/10 – Uitstekend
LaChera
Reisde met familie en kleine kinderen
8 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I don’t like paying for parking. But I do enjoy the free breakfast.
LaChera
3 nachten verbleven in februari 2024
Reactie van General Manager op 8 mrt 2024
Hi LaChera,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.
8/10 – Goed
Kareen
3 mrt 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
My key didn’t work for the most part
Kareen
3 nachten verbleven in februari 2024
Reactie van General Manager op 3 mrt 2024
Hi Kareen,Thank you for your review. We are glad you were satisfied, but want to make an even bigger impact. We hope to get to five stars on your next visit!
10/10 – Uitstekend
ABOUDALA
2 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
ABOUDALA
2 nachten verbleven in februari 2024
Reactie van General Manager op 2 mrt 2024
Hi Aboubala,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.
8/10 – Goed
Margaret
Reisde met huisdieren, Reisde met partner
29 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place the staff was very friendly. It was nice and clean. Everybody was very courteous.
Margaret
1 nacht verbleven in februari 2024
Reactie van General Manager op 1 mrt 2024
Hi Margaret,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.
6/10 – Redelijk
Wayne
Reisde met partner
25 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is very nice in a great spot just a block or two from the oceanfront. Staff was very nice and courteous. Only problems I had was mattress was not the best and for breakfast just had regular things, waffles, sausage but no scrambled eggs or potatoes.
Wayne
1 nacht verbleven in februari 2024
Reactie van General Manager op 25 feb 2024
Hi Wayne,Thank you for your review. We are glad you were satisfied, but want to make an even bigger impact. We hope to get to five stars on your next visit!
8/10 – Goed
Stephen
Zakenreiziger
25 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Modern, clean, comfortable. Very efficient and helpful check in from staff. If you’re picky, the bathroom is tiny. But the room overall was great, spacious, comfortable - above average TV selection with interactive dish guide.
Stephen
Reactie van General Manager op 25 feb 2024
Hi Stephen,Thank you for your review. We are glad you were satisfied, but want to make an even bigger impact. We hope to get to five stars on your next visit!
8/10 – Goed
Christopher
Zakenreiziger, Reisde met familie
24 feb 2024
Positief: Netheid, personeel en service en voorzieningen
Surprisingly good for the prize. Clean bathroom and towels. Floor and tables could use some dusting. Noisy in the halls all night and early in the morning. Comfortable beds. So so breakfast.
Christopher
1 nacht verbleven in februari 2024
Reactie van General Manager op 25 feb 2024
Hi Christopher,Thank you for your review. We are glad you were satisfied, but want to make an even bigger impact. We hope to get to five stars on your next visit!
8/10 – Goed
Garrett
Reisde met een groep
24 feb 2024
Positief: Netheid, personeel en service en voorzieningen
In the photos it shows a large fitness room -all of the fitness equipment is in boxes, apparently it hasnt been up and running in two years. The breakfast bar area was large, but sparse. Rooms were clean though, staff was pleasant enough, and area didnt seem sketchy.
Garrett
1 nacht verbleven in februari 2024
Reactie van General Manager op 25 feb 2024
Hi Garrett,Thank you for your review. We are glad you were satisfied, but want to make an even bigger impact. We hope to get to five stars on your next visit!
4/10 – Matig
Ashley Rafful
24 feb 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really bad property. Very noisy and not put together. Felt like I was staying on a construction site.
Ashley Rafful
2 nachten verbleven in februari 2024
Reactie van General Manager op 24 feb 2024
Hi Ashley,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our Manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.
10/10 – Uitstekend
Francis
24 feb 2024
Positief: Netheid, personeel en service en voorzieningen
Nice property, only complaint is the bathroom ester pressure in our room was very low. Needs to be looked at.
(Room 409)
Francis
1 nacht verbleven in februari 2024
Reactie van General Manager op 24 feb 2024
Hi Francis,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our Manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.
8/10 – Goed
Timothy
Reisde met huisdieren
24 feb 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The main department does a pretty good job here at the cleaning people doing a really good job. The front desk is lousy.
Timothy
1 nacht verbleven in februari 2024
Reactie van General Manager op 24 feb 2024
Hi Timothy,Thank you for your review. We are glad you were satisfied, but want to make an even bigger impact. We hope to get to five stars on your next visit!
6/10 – Redelijk
Catherine
Reisde met partner
23 feb 2024
Positief: Netheid
Déjeuner très ordinaire, manquait beaucoup de choses.
Chambre petite.
Catherine
2 nachten verbleven in februari 2024
Reactie van General Manager op 24 feb 2024
Hi Catherine,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our Manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.
8/10 – Goed
Frances
22 feb 2024
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Worst mattress! Hotels need to know memory form remembers ... sagging mattresses, and quite noisy.
And no cooked eggs at breakfast :-(
Frances
1 nacht verbleven in februari 2024
Reactie van General Manager op 22 feb 2024
Hi Frances,Thank you for your review. We are glad you were satisfied, but want to make an even bigger impact. We hope to get to five stars on your next visit!
6/10 – Redelijk
Jennifer Marie
19 feb 2024
Positief: Personeel en service
Jennifer Marie
3 nachten verbleven in februari 2024
Reactie van General Manager op 20 feb 2024
Hi Jennifer,Thank you for your review. We are glad you were satisfied, but want to make an even bigger impact. We hope to get to five stars on your next visit!
2/10 – Ontzettend slecht
Treasure
14 feb 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
When I received my room key and headed to room, it was an odor of cigarette smoke. When walking into my room 410, there was a man staying there. I quickly walked out the room and complained to hotel staff. They quickly fixed the problem and I received my hotel room, yet it still smelled of cigarettes.
Treasure
1 nacht verbleven in februari 2024
Reactie van Maurice op 14 feb 2024
Hi Treasure,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our Manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.
2/10 – Ontzettend slecht
Angela
Reisde met partner
12 feb 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was in poor standards. The property front desk was not inviting and not professional. The elevator did not work properly; had to wait 20 minutes to get on the elevator. My partner leg gave away. The tv was going in and out. The noise level out night was to the capacity of level for noise. The stay was unpleasant and I am requesting a refund. I have pictures for evidence.
Angela
3 nachten verbleven in februari 2024
Reactie van Maurice op 12 feb 2024
Hi Angela,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately.
2/10 – Ontzettend slecht
Joseph
12 feb 2024
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I was charged extra fees without explanation. I still never received compensation from previous stay with a tv that never worked properly the whole time
Joseph
2 nachten verbleven in februari 2024
Reactie van Maurice op 12 feb 2024
Hi Joseph,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately.
6/10 – Redelijk
Harley
6 feb 2024
Harley
3 nachten verbleven in februari 2024
Reactie van General Manager op 22 mrt 2024
Hi Harley,Thank you for your review. We are glad you were satisfied but want to make an even bigger impact. We hope to get to five stars on your next visit!
8/10 – Goed
Pamela
Reisde met partner
6 feb 2024
Negatief: Staat van de accommodatie en faciliteiten
sheets were pilly - not soft, only one elevator in service and direction buttons on elevator did not light up, awful lumpy pillows
Pamela
1 nacht verbleven in februari 2024
Reactie van Maurice op 6 feb 2024
Hi Pamela – Thank you for your review. We are glad you were satisfied, but want to make an even bigger impact. We hope to get to five stars on your next visit!
8/10 – Goed
Stephen
5 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Elevator was out of order
Stephen
1 nacht verbleven in februari 2024
Reactie van Maurice op 6 feb 2024
Hi Stephen,Thank you for your review. We are glad you were satisfied but want to make an even bigger impact. We hope to get to five stars on your next visit!
6/10 – Redelijk
Dawit
2 feb 2024
Dawit
1 nacht verbleven in januari 2024
Reactie van General Manager op 22 mrt 2024
Hi Dawit,Thank you for your review. We are glad you were satisfied but want to make an even bigger impact. We hope to get to five stars on your next visit!
2/10 – Ontzettend slecht
John
Zakenreiziger, Reisde met partner
29 jan 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Night clerk was grest..manager was awful and lacked cust service skills.first room was filthy.ac loud then n
It broke ..poop on bathroom floor..complained and got a new room ..at checkout the manager charged 250.00 dollars for damage to room..she said someo e smokedi. The room ..That wasnot true ...she was the most unpleasant person there
They could use a new manager...she was nasty
John
2 nachten verbleven in januari 2024
Reactie van Maurice op 6 feb 2024
Hi John,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.
8/10 – Goed
Cashiba
28 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Only thing I didn’t like was parking at night you can barely find parking
Cashiba
2 nachten verbleven in januari 2024
Reactie van Maurice op 6 feb 2024
Hi Cashiba,Thank you for your review. We are glad you were satisfied but want to make an even bigger impact. We hope to get to five stars on your next visit!
4/10 – Matig
Joseph
Reisde met huisdieren
27 jan 2024
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Tv picture was terrible , unwatchable
Joseph
2 nachten verbleven in januari 2024
Reactie van Maurice op 6 feb 2024
Hi Joseph,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.
8/10 – Goed
James
Zakenreiziger
25 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s clean
James
3 nachten verbleven in januari 2024
Reactie van Maurice op 6 feb 2024
Hi JamesThank you for your review. We are glad you were satisfied but want to make an even bigger impact. We hope to get to five stars on your next visit!
8/10 – Goed
Samone
21 jan 2024
Samone
3 nachten verbleven in december 2023
Reactie van Maurice op 6 feb 2024
Hi Samone,Thank you for your review. We are glad you were satisfied but want to make an even bigger impact. We hope to get to five stars on your next visit!
6/10 – Redelijk
Lisa
19 jan 2024
Lisa
1 nacht verbleven in januari 2024
Reactie van Maurice op 12 feb 2024
Hi Lisa,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Thank you for submitting your review.
10/10 – Uitstekend
Timothy
19 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
easy check in and staff was awsome
Timothy
1 nacht verbleven in januari 2024
Reactie van Maurice op 6 feb 2024
Hi Timothy,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.
10/10 – Uitstekend
Francis
19 jan 2024
Positief: Netheid, voorzieningen
Francis
1 nacht verbleven in januari 2024
Reactie van Maurice op 6 feb 2024
Hi Francis,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.
10/10 – Uitstekend
Jesse
18 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Jesse
5 nachten verbleven in januari 2024
Reactie van Maurice op 6 feb 2024
Hi Jesse,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.
8/10 – Goed
Joseph
Reisde met huisdieren
18 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Joseph
3 nachten verbleven in januari 2024
Reactie van Maurice op 6 feb 2024
Hi Joseph,Thank you for your review. We are glad you were satisfied but want to make an even bigger impact. We hope to get to five stars on your next visit!
10/10 – Uitstekend
Taylor
Reisde met een groep
14 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely stay, lovely folks, very accommodating
Taylor
1 nacht verbleven in december 2023
Reactie van Maurice op 6 feb 2024
Hi Taylor,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.
10/10 – Uitstekend
Tiana
13 jan 2024
Tiana
4 nachten verbleven in januari 2024
Reactie van Maurice op 6 feb 2024
Hi Tiana,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.
10/10 – Uitstekend
Michael
Zakenreiziger
10 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Michael
1 nacht verbleven in januari 2024
Reactie van Maurice op 6 feb 2024
Hi Michael,Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.
2/10 – Ontzettend slecht
Joseph
2 jan 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Joseph
1 nacht verbleven in januari 2024
Reactie van Maurice op 6 feb 2024
Hi Joseph,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.
8/10 – Goed
Kevin
1 jan 2024
Positief: Personeel en service
Kevin
2 nachten verbleven in december 2023
Reactie van Maurice op 6 feb 2024
Hi Kevin – Thank you for your review. We are glad you were satisfied but want to make an even bigger impact. We hope to get to five stars on your next visit!
2/10 – Ontzettend slecht
Pauline
Reisde met huisdieren, Reisde met familie
28 dec 2023
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Staff professional; much dog poop along perimeter; broken elevator; too few baggage carts; two broken toilets with one flowing upward out of tank and we were loaned a plunger; pizza on floor from previous guest; 2nd room assigned 312 never heated up during our visit; bread selection limited to white. Overall, very disappointing.
Pauline
3 nachten verbleven in december 2023
Reactie van Maurice op 6 feb 2024
Hi Pauline,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.
6/10 – Redelijk
James
28 dec 2023
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Property is dated. One elevator does not work, the other makes you wonder if it’s going to complete the task each time. Bathroom is tiny, paying to park seemed odd when other hotels in the area had parking included. Staff was friendly and room was clean. It was a good place to stay as all I needed was a place to sleep.
James
4 nachten verbleven in december 2023
Reactie van Maurice op 6 feb 2024
Hi James,Thank you for your review. We are glad you were satisfied but want to make an even bigger impact. As we consistently attempt to maintain the cleanliness and curb appeal. Your feedback is greatly appreciated. We will continuously work to mitigate this type of incident. We hope to get to five stars on your next visit!
2/10 – Ontzettend slecht
shami
Reisde met familie en kleine kinderen
27 dec 2023
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a late arrival and could not get anyone to let us in for over 29 minutes. Finally had to call the 1-800 number and they got ahold of someone. Key stopped working everyday, sometimes twice a day.
Stayed 5 nights and got no room service, even though it is clearly posted that room service is provided on the 3rd day. Ran out of toilet paper and asked in the AM if they could get some up to our room as we were leaving for the day. Got back at 11:00 pm, no toilet paper. Called front desk and got a very rude employee who informed me I’d have to come get it myself. Overall rude employees, terrible service and rundown hotel.
shami
6 nachten verbleven in december 2023
Reactie van Maurice op 6 feb 2024
Hi Shami,We are sorry your stay was not better! We pride ourselves on providing, clean, pest free rooms and have protocols in place to ensure we deliver. Our manager has been made aware of your issues and we will address them with our staff and vendors immediately. Thank you for bringing this to our attention.
10/10 – Uitstekend
MAYRA
Reisde met huisdieren, Reisde met familie
26 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
MAYRA
1 nacht verbleven in december 2023
Reactie van Maurice op 6 feb 2024
Hi Mayra, Thank you for your review. We are glad you enjoyed your stay and hope to welcome you back in the near future.