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Beoordelingen van Delta Hotels by Marriott Orlando Lake Buena Vista

4 out of 5
Delta Hotels by Marriott Orlando Lake Buena Vista
12490 S Apopka Vineland Rd, SR 535, Orlando, FL

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 649 van 1182 beoordelingen" "
Gastenscore: 8 - Goed. 257 van 1182 beoordelingen" "
Gastenscore: 6 - Redelijk. 151 van 1182 beoordelingen" "
Gastenscore: 4 - Matig. 62 van 1182 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 63 van 1182 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Patrick

1 nacht verbleven in februari 2023
Reactie van General Manager op 10 feb 2023
Dear Patrick,Thank you for such a great rating! It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting Orlando. We enjoyed having you as our guest, and we hope to see you again soon at Delta Hotels by Marriott Orlando Lake Buena Vista. Sincerely, Will White General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2021
Reactie van General Manager op 15 dec 2021
Dear Guest, thank you for choosing Delta Orlando Lake Buena Vista for your stay. We are thrilled you enjoyed every aspect of our hotel, and we look forward to sharing your excellent rating with the rest of the team. It was a pleasure having you, and we cannot wait to serve you again on your next visit to the area. Will White, General Manager

6/10 – Redelijk

Lisa

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Surprised by the $20 USD daily parking charge!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Pratik

Reisde met een groep
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Decent property, helpful staff
5 nachten verbleven in april 2024

10/10 – Uitstekend

Jody

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van General Manager op 17 apr 2024
Dear Jody, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Delta Orlando Lake Buena Vista, and we look forward to welcoming you back soon.Sincerely, Will White General Manager

8/10 – Goed

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was conveniently located. Staff were very pleasant. Room was comfortable. Not the hotel's fault but there was a group of kids in the pool area quite late and it was rather loud in our room even though we were on the 6th floor.
1 nacht verbleven in maart 2024
Reactie van General Manager op 15 apr 2024
Dear Elizabeth, Thank you for the review of your recent stay at Delta Orlando Lake Buena Vista. We are delighted you were happy with our ideal location, courteous associates, and well-kept accommodations. We want you to enjoy every aspect of your stay, and we are glad your overall time with us was pleasant. However, we hope you will accept our apologies for the noise disturbances you had from our other guests and the inconvenience this caused. We are grateful for your feedback and hope you will return for the flawless stay you deserve.Sincerely, Will White General Manager

8/10 – Goed

Trevor

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We ended up having a fire alarm happen in the middle of the night. It ended up being pretty disruptive!
4 nachten verbleven in april 2024
Reactie van General Manager op 14 apr 2024
Dear Trevor, Thank you for being our guest and for sharing your comments about our hotel. We are happy you enjoyed your overall stay with the exception of the fire alarm going off. Out of an abundance of caution, it was necessary to evacuate the hotel. We sincerely apologize for the inconvenience this caused you. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again.Sincerely, Will White General Manager

6/10 – Redelijk

Juan, Houston

Is ok
2 nachten verbleven in april 2024
Reactie van General Manager op 12 apr 2024
Dear Juan, Thank you for taking the time to review your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Sincerely, Will White General Manager

8/10 – Goed

J

Reisde met familie
Positief: Personeel en service
The room smelled dusty
1 nacht verbleven in april 2024
Reactie van General Manager op 12 apr 2024
Dear Valued Guest, Thank you for sharing the review of Delta Orlando Lake Buena Vista and for the nice rating. Having said that, we apologize for the inconvenience you had with your accommodations and the inconvenience it caused. Feedback like yours is instrumental in this process, offering us insight into areas that need improvement. We hope you will give us another opportunity to provide you with the flawless service that you deserve.Sincerely, Will White General Manager

8/10 – Goed

Emilio, Aurora

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property overall was great, rooms were a little dated but fine. You could hear conversations outside the rooms and people walking out there as well but it was tolerable.
1 nacht verbleven in april 2024
Reactie van General Manager op 10 apr 2024
Dear Emilio, Thank you for your outstanding review of Delta Orlando Lake Buena Vista. We are glad to hear that you found our property overall great and that your stay was satisfactory. While we apologize for the inconvenience caused by the condition of our rooms and the noise from outside, we are pleased to know that it was tolerable for you. Your feedback is valuable to us, and we will take it into consideration for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience in the future.Sincerely, Will White, General Manager

8/10 – Goed

Rebecca

Positief: Netheid, personeel en service
The
1 nacht verbleven in april 2024
Reactie van General Manager op 9 apr 2024
Dear Rebecca, Thanks for providing us with your kind rating! We are delighted your time at the Delta Orlando Lake Buena Vista was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you. Sincerely,Will White,General Manager

10/10 – Uitstekend

Jean-Philippe

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van General Manager op 9 apr 2024
Dear Jean-Philippe, We are pleased to receive your generous rating for Delta Orlando Lake Buena Vista. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Will White,General Manager

10/10 – Uitstekend

LISA

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van General Manager op 7 apr 2024
Dear Lisa, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Delta Orlando Lake Buena Vista, and we look forward to welcoming you back soon. Sincerely, Will White, General Manager

6/10 – Redelijk

Sarah Lynn

Positief: Personeel en service
Negatief: Netheid
2 nachten verbleven in april 2024
Reactie van General Manager op 7 apr 2024
Dear Ms. Lynn, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Sincerely, Will White, General Manager

8/10 – Goed

Joseph, Alexandria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A decent above average property.
1 nacht verbleven in maart 2024
Reactie van General Manager op 2 apr 2024
Dear Joseph, Thank you for choosing Delta Orlando Lake Buena Vista and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back again soon. Sincerely, Will White, General Manager

10/10 – Uitstekend

Hillary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van General Manager op 3 apr 2024
Dear Hillary, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Delta Orlando Lake Buena Vista, and we look forward to welcoming you back soon. Sincerely, Will White, General Manager

10/10 – Uitstekend

Penny

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I got there around 8:00 AM and checked in. I asked if I could leave my luggage for the day and she said yes. Then she said she had a room ready and she would check me in early and I could go to my room.
1 nacht verbleven in maart 2024
Reactie van General Manager op 3 apr 2024
Dear Penny, Thank you for sharing your feedback regarding your recent stay at Delta Orlando Lake Buena Vista. We're delighted to hear that our team was able to accommodate your early arrival and provide you with a smooth and convenient check-in process. We look forward to welcoming you back the next time you are in the area.Sincerely, Will White, General Manager

10/10 – Uitstekend

Alain

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service
1 nacht verbleven in maart 2024
Reactie van General Manager op 31 mrt 2024
Dear Alain, Thank you for choosing Delta Orlando Lake Buena Vista and for sharing your feedback. Our team takes immense pride in delivering exceptional service, and we are delighted to hear that you found it to your liking. Your satisfaction is our top priority, and we look forward to welcoming you back the next time you are in the area.Sincerely, Will White, General Manager

10/10 – Uitstekend

Maharshi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Na
1 nacht verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Maharshi, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Delta Orlando Lake Buena Vista, and we look forward to welcoming you back soon. Sincerely, Will White, General Manager

6/10 – Redelijk

Saravanan

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Beds were not good and not comfortable, problem with air conditioning even though I turned down the temperature to 65. Rooms got cleaned every day and that was fantastic.
4 nachten verbleven in maart 2024
Reactie van General Manager op 29 mrt 2024
Dear Saravanan, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with your room, especially with the air conditioning unit. Your comfort is of utmost importance to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed with our maintenance team to ensure the overall guest experience. On a positive note, we are glad to know that you found our housekeeping service to your liking. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a much-improved visit.Sincerely, Will White, General Manager

6/10 – Redelijk

Jennifer

Reisde met een groep
Negatief: Personeel en service
The property location is great. The outdoor areas and lobby are very nice. However, the rooms are tired and could use some updating. The front desk staff could use some training in customer service. I received and witnessed several customers being treated with an attitude regardless of question or time of day...busy or not. Orlando has MANY hotel choices and I will stay elsewhere next time I am in town.
1 nacht verbleven in maart 2024
Reactie van General Manager op 26 mrt 2024
Dear Jennifer, Thank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for not meeting your expectations with our accommodations and for the unsatisfactory attitude displayed by our front desk associate. Providing a comfortable atmosphere and wonderful hospitality are our top priorities, and we regret falling short in this regard. Please be assured that your comments will be addressed appropriately to enhance the overall guest experience. On a positive note, we are glad to know that you enjoyed our convenient location. Your patience and understanding are deeply valued, and we hope to have the opportunity to regain your trust on a future visit.Sincerely, Will White, General Manager

10/10 – Uitstekend

Elsa

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Awesome. I should mention though that there were strange construction noises at around 10 pm and after. It’s strange.
1 nacht verbleven in maart 2024
Reactie van General Manager op 22 mrt 2024
Dear Elsa, Thank you for taking the time to review our hotel. While we appreciate your perfect rating, we regret the noise issues during your stay. We are grateful for your patience, and we want you to know our team is always available to help make your stay as comfortable as possible. We hope to have the opportunity to welcome you back to Delta Orlando Lake Buena Vista on a future visit.Sincerely, Will White General Manager

10/10 – Uitstekend

Angkana

1 nacht verbleven in maart 2024
Reactie van General Manager op 26 mrt 2024
Dear Angkana, Thank you for choosing Delta Orlando Lake Buena Vista and for the excellent rating. We are pleased to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for another outstanding visit in the future.Sincerely, Will White, General Manager

6/10 – Redelijk

W

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Netheid
Room had not been cleaned effectively. Chairs and tables had substances on them. Furniture showed signs of wear or stains. Corners of the rooms were not adequately cleaned. Sleeping was difficult due to lack of complete blackout blinds and traffic noise. Staff were helpful and responsive.
1 nacht verbleven in maart 2024
Reactie van General Manager op 16 mrt 2024
Dear Valued Guest, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the quality and condition of your room. Your comfort and satisfaction are paramount to us, and we regret not meeting your expectations. Please be assured that your comments will be addressed appropriately to ensure the overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Sincerely, Will White, General Manager

10/10 – Uitstekend

LIANE A.

4 nachten verbleven in maart 2024
Reactie van General Manager op 2 apr 2024
Dear Guest, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Delta Orlando Lake Buena Vista, and we look forward to welcoming you back soon. Sincerely, Will White, General Manager

6/10 – Redelijk

Erik

Zakenreiziger
Positief: Personeel en service, voorzieningen
There is a heavy perfumed smell in the lobby, especially near elevators. In Florida, that usualy indicates a mold problem in trying to cover up the smell. This hotel needs to good cleaning and touch up. The elevators are gross and incredibly slow. I took the stairs.
1 nacht verbleven in maart 2024
Reactie van General Manager op 9 mrt 2024
Dear Erik, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the cleanliness issues and for the delay with the elevators. We strive to provide a comfortable atmosphere and wonderful hospitality, and we regret falling short in this regard. Your comments are invaluable, and we will address them appropriately to ensure the overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a much-improved visit.Sincerely, Will White, General Manager

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in maart 2024
Reactie van General Manager op 9 mrt 2024
Dear Scott, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Delta Orlando Lake Buena Vista, and we look forward to welcoming you back soon. Sincerely, Will White, General Manager

10/10 – Uitstekend

Eliana

Wonderful experience as always! Thank you 😊
2 nachten verbleven in maart 2024
Reactie van General Manager op 7 mrt 2024
Dear Eliana, Thank you for returning to Delta Orlando Lake Buena Vista. There is no better compliment than a guest who keeps coming back time after time. We are so glad you continue to enjoy all that we offer. It is always a pleasure to have you as our guest, and we look forward to your next stay. Thank you again.Sincerely, Will White General Manager

4/10 – Matig

Amy

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The front desk staff were really nice but the whole hotel is really dirty. the front area looks nice and that's about it. our room had so much dust in it and the hallways were hardly lit and you can tell by the baseboards that looked dinged up that it needed a huge remodel. it's not worth the price.
2 nachten verbleven in maart 2024
Reactie van General Manager op 6 mrt 2024
Dear Amy, Thank you for sharing your feedback. Please accept our apologies for not meeting your expectations with our accommodations. We strive to keep our property clean and fresh but understand you were looking for a more modern experience. We will gladly share your valuable feedback appropriately for our future plans. On a positive note, we are glad to know that you found our front desk service to your liking. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a flawless visit.Sincerely, Will White, General Manager

8/10 – Goed

Julian

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van General Manager op 6 mrt 2024
Dear Julian, Thank you for choosing Delta Orlando Lake Buena Vista and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.Sincerely, Will White, General Manager

10/10 – Uitstekend

Ryo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van General Manager op 27 feb 2024
Dear Valued Guest, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Delta Orlando Lake Buena Vista, and we look forward to welcoming you back soon. Sincerely, Will White, General Manager

6/10 – Redelijk

michael

Positief: Netheid, personeel en service
3 nachten verbleven in februari 2024
Reactie van General Manager op 26 feb 2024
Dear Michael, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Sincerely, Will White, General Manager

4/10 – Matig

Henry Thomas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2024
Reactie van General Manager op 23 feb 2024
Dear Mr. Thomas, Thank you for choosing our hotel for your stay. We are sorry for not meeting your expectations; please accept our apologies for the issues that impacted your rating. We hope you will allow us to restore your confidence in us on a future visit.Sincerely, Will White,General Manager

6/10 – Redelijk

Esther

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Checking in was a nightmare. I checked in at 7pm and waited an additional 1.5 hours to check in but once I was there the hotel was lovely
2 nachten verbleven in februari 2024
Reactie van General Manager op 8 mrt 2024
Dear Esther, Thank you for sharing your feedback. While we are glad to know that you enjoyed your overall stay with us, we sincerely apologize for the inconvenience you encountered with the extended delay during check-in. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with our front desk team to ensure it is not repeated moving forward. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back for a flawless visit.Sincerely, Will White, General Manager

6/10 – Redelijk

Maria

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location, beds comfy, rug was old and there was a funky pool smell in the room
2 nachten verbleven in februari 2024
Reactie van General Manager op 22 feb 2024
Dear Maria, Thank you for sharing your feedback. While we are delighted to know that you enjoyed our convenient location, we sincerely apologize for the housekeeping issues you encountered with your room. This is not typical of our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate team to ensure the overall guest experience. Your patience and understanding are deeply valued, and we hope to have the opportunity to welcome you back to provide you with the hospitality we are known for.Sincerely, Will White, General Manager

8/10 – Goed

Brian

Reisde met familie
The on-site coffee shop was very expensive and hours were poor. The buffet breakfast was very expensive for the price.
4 nachten verbleven in februari 2024
Reactie van General Manager op 22 feb 2024
Dear Brian, Thank you for choosing Delta Orlando Lake Buena Vista and sharing your feedback. We are delighted to know that you enjoyed most aspects of your visit. However, we regret not meeting all of your expectations. Your comments are invaluable as they guide us in our continuous commitment to improvements. We appreciate your sentiments regarding pricing and look forward to welcoming you back the next time you are in the area.Sincerely, Will White, General Manager

10/10 – Uitstekend

Billy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice location, close to Disney Springs, and close to dining options.
1 nacht verbleven in februari 2024
Reactie van General Manager op 22 feb 2024
Dear Billy, Thank you for taking the time to share your feedback regarding your recent stay at Delta Orlando Lake Buena Vista. We are glad our ideal location near Disney Springs worked well for you and made your time with us even better. Our guests love how convenient we are to the parks and some of Orlando's best dining options. We look forward to welcoming you back in the future.Sincerely, Will White, General Manager

10/10 – Uitstekend

Bobbi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Best ever
1 nacht verbleven in februari 2024
Reactie van General Manager op 17 feb 2024
Dear Bobbi, Thank you for choosing Delta Orlando Lake Buena Vista and sharing your feedback. We are delighted to know that your experience was exceptional. We look forward to the pleasure of welcoming you back for another outstanding visit.Sincerely, Will White, General Manager

10/10 – Uitstekend

YELITZA

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I didn’t like the fact that they charge you for the parking but they aren’t responsible if something happens to your vehicle.
3 nachten verbleven in december 2023
Reactie van General Manager op 17 feb 2024
Dear Yelitza, Thank you for taking the time to share your feedback regarding your recent stay at Delta Orlando Lake Buena Vista. We understand your frustration regarding parking and please know that we take the safety and security of our guests' vehicles seriously and have measures in place to minimize any risks. While we cannot assume liability for unforeseen incidents, we strive to provide a safe and secure environment for all guests. We appreciate your understanding and look forward to welcoming you back in the future. Sincerely, Will White, General Manager

10/10 – Uitstekend

Sergei, Brooklyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel, clean and friendly staff. Will definitely recommend
3 nachten verbleven in februari 2024
Reactie van General Manager op 15 feb 2024
Dear Sergei, Thank you for choosing Delta Orlando Lake Buena Vista and for sharing your feedback. We are delighted to hear that you enjoyed our spotless property and courteous service. Your recommendation means a lot to us, and we look forward to welcoming you back for another outstanding visit.Sincerely, Will White, General Manager

10/10 – Uitstekend

Carolyn

5 nachten verbleven in februari 2024
Reactie van GENERAL MANAGER op 16 feb 2024
Dear Carolyn, We are delighted your experience at the Delta Orlando Lake Buena Vista was everything you hoped it would be! Thank you for taking the time to share your perfect rating, and we look forward to your return.Sincerely, Will White, General Manager

6/10 – Redelijk

Zach

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The room was dated, i found a few bugs in my bag upon packing to leave. The curtains were very old and had holes in them, mattress had stains. Majority of the furniture in the room was dated
4 nachten verbleven in februari 2024
Reactie van General Manager op 15 feb 2024
Dear Zach, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you encountered with the quality and condition of your room. Your comfort is paramount to us, and we regret not meeting your expectations. We are also sorry for the disturbances you reported and assure you we do everything possible to discourage their entrance to our hotel. Our pest control provider has serviced the hotel, and we will ensure procedures are being followed to prevent any future issues. Rest assured, your comments will be addressed appropriately to ensure the overall guest experience. We appreciate your patience and understanding, and we hope to have the opportunity to welcome you back to provide you with the hospitality you deserve.Sincerely, Will White,General Manager

10/10 – Uitstekend

Derejre, Pembroke Pines

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really close to Disney Main gates.
3 nachten verbleven in februari 2024
Reactie van General Manager op 13 feb 2024
Dear Derejre, Thank you for your outstanding review of the Delta Orlando Lake Buena Vista. We are delighted to hear that you found our proximity to Disney Springs convenient for your travel plans. We look forward to welcoming you back in the future.Sincerely, Will White General Manager

10/10 – Uitstekend

Marianne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice staff easy to get around
6 nachten verbleven in februari 2024
Reactie van General Manager op 13 feb 2024
Dear Marianne, Thank you for choosing Delta Orlando Lake Buena Vista and sharing your feedback. Our team takes immense pride in delivering exceptional service, and we are delighted to hear that you found it to your liking. We look forward to welcoming you back for another wonderful visit.Sincerely, Will White, General Manager

8/10 – Goed

Christopher John

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
Great location
4 nachten verbleven in februari 2024
Reactie van General Manager op 9 feb 2024
Dear Mr. Christopher, Thank you for the outstanding review! We are glad our central location worked well for you and made your time with us even better. Our guests love how convenient we are to the parks and some of Orlando's best dining and entertainment venues. Thank you again for choosing the Delta Orlando Lake Buena Vista. We look forward to your next visit. Sincerely, Will White General Manager

8/10 – Goed

Ngoc-Vicky

Reisde met een groep
Positief: Voorzieningen
The property is a bit dated but clean. We also checked in while there was a large soccer group there so there was not many rooms available for us to switch, one of our rooms had a etched stain on the bottom of the bathtub. The AC wasnt working properly for the first night which resulted in a slightly muggy stay but the second night when the AC was working so it was a good stay. Staff was nice and did check us in early which was appreciated as we had a long travel day.
3 nachten verbleven in januari 2024
Reactie van General Manager op 8 feb 2024
Dear Guest, Thank you for taking the time to review your stay and for the kind words about our attentive associates. However, we hope you will accept our apologies for the inconvenience with the air unit. We are happy that our staff were able to make this right for you, and we are truly grateful for your patience. We look forward to welcoming you back at Delta Orlando Lake Buena Vista the next time you are in the area!Sincerely, Will White General Manager

8/10 – Goed

Domenic

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good, standard stay at a hotel if you’re looking for a few nights stay near Disney World. Gym was good too.
3 nachten verbleven in februari 2024
Reactie van General Manager op 6 feb 2024
Dear Domenic, Thank you for choosing Delta Orlando Lake Buena Vista. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely, Will White,General Manager

6/10 – Redelijk

Ping

The hotel is old than we thought but it’s okay to stay one night
1 nacht verbleven in februari 2024
Reactie van General Manager op 7 feb 2024
Dear Ping, Thank you for taking the time to review your experience with us. We apologize for any inconvenience you faced during your stay. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. We hope to have the pleasure of welcoming you back in the future.Sincerely, Will White General Manager

10/10 – Uitstekend

Carmen

4 nachten verbleven in januari 2024
Reactie van General Manager op 21 mrt 2024
Dear Carmen, Thank you for choosing Delta Orlando Lake Buena Vista and for the excellent rating. We are thrilled to know that you enjoyed our immaculate accommodations and impeccable service. Having you as our guest was a pleasure, and we look forward to welcoming you back for another outstanding visit.Sincerely, Will White, General Manager

10/10 – Uitstekend

Benoit

1 nacht verbleven in januari 2024
Reactie van General Manager op 21 mrt 2024
Dear Benoit, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at Delta Orlando Lake Buena Vista, and we look forward to welcoming you back soon. Sincerely, Will White, General Manager