Geplaatst op 14 apr. 2024
The rooms smell like smoke, cigarette burns on the sheets, Roaches in the rooms, latch on door was broken, blow dryer doesn’t work and charger ports didn’t work. I end up switching to 3 rooms before I was a little satisfied.Manger didn’t want to do anything to accommodate me. I paid for 2 nights and only stayed 1 night.
Opmerking van Hotelbeheer
16 apr. 2024 door ManagerHotelbeheer
Thank You for your stay with us. We sincerely apologize for your stay experience with us. We have shared your comments with our team at the hotel to make sure we take corrective action and address it so we can meet and exceed all our future guest expectations. If you have any further concerns, please don’t hesitate to contact us directly at the hotel.