Een binnenzwembad

Beoordelingen van The View Lugano

5 out of 5
The View Lugano
Via Guidino, 29, Paradiso, Lugano

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 100 van 126 beoordelingen" "
Gastenscore: 8 - Goed. 19 van 126 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 126 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 126 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 126 beoordelingen" "

10/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mark

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Location, accommodation, staff; great!
Wonderful location, beautiful accommodation, great staff!
2 nachten verbleven in december 2022
Reactie van cm op 27 feb 2023
Dear Mr Mark, Thank you for having visited us and for your review. We are delighted toes that you enjoyed your stay and enjoyed our services. We hope to welcome you back on a future occasion. With our kindest regards, Claudia Melatti

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Mooi hotel , erg vriendelijk personeel
Mooi uitzicht , fijn hotel met erg vriendelijk personeel
1 nacht verbleven in oktober 2018
Reactie van TVLang op 21 okt 2018
Dear Guest, we appreciate that you spent your time to review us on Expedia. We are really glad that you loved our modern hotel with a very stunning view. Hope to have you back soon to make a new occasion for a special stay with our friendly staff. Regards The View Lugano

8/10 – Goed

Iwan

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Claudia Melatti op 10 jan 2024
Dear Mr Iwan, Thank you for your recent visit and for sharing your feedback. We are glad to read that you appreciated our services and hope to welcoming you back the earliest. Kindest regardsClaudia Melatti

10/10 – Uitstekend

Edita

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel and the view !!
3 nachten verbleven in november 2023

10/10 – Uitstekend

ovidiu

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay. We definitely will return back . Felt like home .Everything was great ,I miss it already. Thank you so much.
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

Francesco

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was great. We could't ask for better. We travelled for over 50 years to the finest places and this is up there with best. we have never had a hotel that had a vehicle to use to go somewhere for free. Expensive but worth every penny.
3 nachten verbleven in september 2023
Reactie van Claudia Melatti op 20 sep 2023
Dear Mr Francesco, We sincerely appreciate your fantastic review! It's incredibly rewarding to hear that, after traveling to some of the world's finest places for over 50 years, you consider our hotel among the best.Our team strives to provide excellent service, and we are thrilled that you found everyone to be great. We are also pleased that you found value in our complimentary vehicle service, as we aim to make your stay as convenient as possible.Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back in the futureKindest regards

8/10 – Goed

Walter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sensationelle Aussicht und hervorragendes Essen
Ich bin 2 Meter lang und "gut gebaut" und tue mir schwer mit niedrigen und schmalen Betten und generell mit niedrigen Sitzgelegenheiten. Mir war das Bett viel zu nieder und zu schmal und alle Sitzgelegenheiten im Zimmer ebenfalls viel zu tief, aber das liegt einfach an meiner Körpergröße.
3 nachten verbleven in september 2023
Reactie van Claudia Melatti op 20 sep 2023
Dear Mr Walter, We appreciate your feedback. We understand that your height make standard beds, as well as seating, uncomfortable for you. Your comfort is important to us, and we apologize for any inconvenience you experienced.Should you choose to stay with us again, please let us know in advance, and we will make every effort to provide more suitable options. Thank you for choosing our hotel, and we hope to have the opportunity to better accommodate your needs in the future.Kindest regards

10/10 – Uitstekend

steven

1 nacht verbleven in september 2023

10/10 – Uitstekend

Vikashkumar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a wonderful stay in paradise ❤️
2 nachten verbleven in augustus 2023
Reactie van Claudia Melatti op 14 sep 2023
Dear Guest, Thank you for sharing your experience. We are delighted to read that you enjoyed your experience in Paradiso ! Hope to welcoming you back in the future. Warm regardsClaudia Melatti

10/10 – Uitstekend

amelie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fabulous view and suites, very quiet, excellent terrasse and restaurant
3 nachten verbleven in juni 2023
Reactie van Angela op 9 jul 2023
Dear Amelie,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you enjoyed the fabulous view and suites we offer. Our team works hard to provide a tranquil and serene environment for our guests to relax and enjoy the view from our unique spot.We are particularly proud of our exclusive terrace, especially during the summer months, as it offers a truly exceptional setting. It's wonderful to hear that you found it excellent. The combination of the breathtaking view and our Michelin-starred restaurant truly makes it a must-visit destination in Lugano!We appreciate your kind words and recommendation. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another unforgettable experience.Warm regards,Angela monopoliFront of the House Manager

10/10 – Uitstekend

abdul hassan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very relaxing and quiet place for a getaway.
2 nachten verbleven in mei 2023
Reactie van Angela op 9 jul 2023
Dear Abdul Hassan,Thank you for your review. We are glad to hear that you found our hotel to be a very relaxing and quiet place for a getaway. It is our goal to provide a peaceful environment where guests can unwind and enjoy their stay also for few nights.We appreciate your kind words and hope to welcome you back for another relaxing experience in the future.Best regards,Angela MonopoliFront of the House Manager

10/10 – Uitstekend

Josh

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel has the best service we have had in a long time. It was so discreet and beautiful. I would highly recommend it because it isn’t crowded yet still easily accessible by taxi.
2 nachten verbleven in mei 2023
Reactie van Angela op 9 jul 2023
Dear Josh,Thank you for sharing your feedback! We are delighted to hear that you had an exceptional experience and found our service to be the best you have encountered in a long time.We take pride in providing discreet and attentive service to ensure our guests' comfort and satisfaction. It is wonderful to know that our efforts were appreciated during your stay.Additionally, we are pleased to hear that you found our hotel to be beautiful and enjoyed the tranquil atmosphere. Our aim is to create a peaceful and relaxing environment for our guests to experience a relaxing stay and feel at home away from home.Your recommendation means a lot to us, and we are grateful for your kind words. We also appreciate your mention of the hotel's convenient accessibility, yet with a sense of calm and space.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future for another exceptional experience.Warm regards,Angela Monopoli Front of the House manager

10/10 – Uitstekend

Irina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Traumhaft
Super schönes Hotel, wunderschöne Juniorsuit mit Atemberaubendem Blick.
5 nachten verbleven in mei 2023
Reactie van Angela op 9 jul 2023
Dear Irina,Thank you for taking the time to share your positive feedback regarding your stay at our hotel. We appreciate your kind words and are delighted to hear that you enjoyed your experience with us. We look forward to welcoming you back for another outstanding stay in the future. Should you have any further needs or requests, please do not hesitate to reach out to us.Thank you once again for choosing our hotel, and we appreciate your recommendation.Best regards,Angela MonopoliFront of the House Manager

10/10 – Uitstekend

Omer

1 nacht verbleven in april 2023

10/10 – Uitstekend

Alessio

2 nachten verbleven in maart 2023

10/10 – Uitstekend

Abdulla, Doha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was perfect. We really enjoyed our long weekend holiday there. They provide electrical car to move around Lugano which is perfect. Checking in was very easy and fast!. The reception guy names “Martin” was very nice, helpful, kind, supportive & helping us with everything to visit in Lugano. We tried the spa & it was nice! We missed hammam experience but kept it for next time. The best thing about the room was the huge bathtub & the view. Thanks The View team <3 !
3 nachten verbleven in maart 2023

10/10 – Uitstekend

dion

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
beautiful views. Spa and rooms are wonderful. The food was amazing. We will return.
3 nachten verbleven in februari 2023

10/10 – Uitstekend

Urs

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ein Aufenthalt vom absolut Feinsten
Zum x.ten Mal im The View sind wir Jedesmal aufs Neue begeistert über dieses traumhafte Hotel. Der persönliche Service, das unbeschreiblich nette Personal, die Suiten, das Essen, der Pool, das Wellness, alles stimmt einfach 100%. Jedes Mal ein Aufenthalt den man nicht mehr toppen kann. Herzliche Dank an das gesamte Team des Hotels The View.... wir waren einmal mehr begeistert und kommen demnächst wieder zurück...
2 nachten verbleven in februari 2023
Reactie van cm op 27 feb 2023
Dear Mr Urs, Thank you for staying with us again and thank you kindly fr your amazing review, we are extremely happy to see that you enjoyed your stay once more. We hope to welcome you back another time on a future occasion. With our kindest regards, Claudia Melatti

10/10 – Uitstekend

Sandro

1 nacht verbleven in december 2022
Reactie van cm op 27 feb 2023
Dear Mr Sandro, Thank you for having visited us and for your review. We hope to welcome you back on a future occasion. With our kindest regards, Claudia Melatti

10/10 – Uitstekend

Ali

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property is excellent, high quality, and good value for money. The views are spectacular and I would not hesitate to recommend this hotel. It is 5-10 min drive outside the main area of the city, and not entirely walkable from up the hill, so they have smart cars available to guests for free to make up for it. We got an early check-in, breakfast included everyday. Give this one a try!
Reactie van Claudia Melatti op 3 nov 2022
Dear Mr Ali, Thank you for having visited us and for your detailed review. We are delighted to read you enjoyed our property and services and hope to welcoming you back on a future occasion.With our kindest regardsClaudia Melatti

10/10 – Uitstekend

John, London

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I arrived at the property to do my job, and the staff and the facilities combined to help me to do that so I can now rest at home. I arrived tired, busy and slightly burned out - but because of the staff, facilities, clean air and views I easily did 2-3 weeks work during my 5 days at The View Laguna - and I also completed many of the wider training, meetings and strategic things I needed to do in my time there too. I could easily do 12-14 hours a day and remain refreshed, focused, rested and happy. This was a truly outstanding experience for me which I will book many times in the future. I’m very grateful for everything you did for me. Thank you.
5 nachten verbleven in september 2022
Reactie van Claudia Melatti op 26 sep 2022
Dear Mr John, Thank you for your precious feedback. We are delighted to read that your expectations were met and we could be of help. We look forward to welcoming you in the future. With our kindest regardsClaudia Melatti

8/10 – Goed

Arturas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2022

10/10 – Uitstekend

elbunit

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

annette

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really great service and friendly service ambassadors. Can use their electric cars and bikes for free; spa has salt room and sauna; awesome view at night from the bed (first time for us). Spa is OK. Sometimes some staff are not as enthusiastic (maybe language issue).
1 nacht verbleven in juli 2022
Reactie van Claudia Melatti op 18 aug 2022
Dear Mrs Annette, Many sincere thanks for your kind review and recommendation. We look forward to welcome you back very soon. Kind regards, Claudia Melatti

10/10 – Uitstekend

Juan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Claudia Melatti op 23 aug 2022
Dear Mr Juan, Thank you for your visit and feedback! The team and I look forward to welcoming you in the future. With our kindest regards

10/10 – Uitstekend

Milos

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Die Aussicht war gigantisch und der Service ideal. Nur zum weiterempfehlen:)
1 nacht verbleven in april 2022
Reactie van Claudia Melatti op 26 apr 2022
Dear Mr Milos, We would like to thank you for having spent your stay with us at THE VIEW Lugano. We are delighted to read that you appreciated our view and service and hope to welcoming you again on a future occasion. With our kindest regards Claudia Melatti THE VIEW LUGANO

10/10 – Uitstekend

AHMED

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was excellent
2 nachten verbleven in maart 2022
Reactie van Claudia Melatti op 26 apr 2022
Dear Mr Ahmed, Thank you for your appreciation and for having preferred us for your stay in Lugano. Hope to have the honour of welcoming you again in the future. With our kindest regards Claudia Melatti THE VIEW Lugano

6/10 – Redelijk

Joëlle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place is elegant but lacks charm. James Bond would not stay here. Friendly staff Beautiful view Generous accomodation The SPA is very much overrated
1 nacht verbleven in februari 2022

8/10 – Goed

Arielle

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spectaculaire
Cet hôtel est situé dans un endroit spectaculaire, la vue est époustouflante. Nous avons passé un très bon séjour, tout est présent pour le rendre inoubliable. La piscine est spacieuse et équipée de jets de massage. Le team est très professionnel.
1 nacht verbleven in december 2021
Reactie van Claudia Melatti op 28 dec 2021
Dear Arielle, Thank you very much for taking the time to share your feedback with us. We are happy to see that your enjpyed your stay with us! Customer satisfaction is one of the biggest compliments we can get, therefore thank you! We hope to be able to welcome you back again soon. Kindest regards Claudia Melatti THE VIEW Lugano

10/10 – Uitstekend

Stanimir

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top lage, nettes personal, sehr guter service
2 nachten verbleven in september 2021
Reactie van THE VIEW Lugano op 26 nov 2021
Sehr geehrter Herr Stanimir, Vielen Dank für Ihre Feedback zu Ihrem Aufenthalt in unserm Haus. Es freut uns sehr, dass Sie die Zeit bei uns genossen haben! Wir hoffen Sie schon bald wieder bei uns willkommen zu heissen und wünschen Ihnen bis dahin alles gute. Mit freundlichen Grüssen Claudia Melatti THE VIEW Lugano

2/10 – Ontzettend slecht

Eugen, Herrliberg

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Das Haus ist sehr laut. Wenn im Nachbarzimmer geduscht wird, meint man, er duscht im eigenen Zimmer. Das Dach im Restaurant ist undicht. Bei Regen wird man nass.
3 nachten verbleven in september 2021

10/10 – Uitstekend

Mohammed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2021
Reactie van Claudia Melatti op 21 aug 2021
Dear Mr Mohammed, We would like to thank you for your recent stay and for dedicating your time to evaluate your experience. We are very glad to read that we met your expectations and look forward to welcoming you back on a future occasion. With our kindest regards

10/10 – Uitstekend

Urs

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
TOP OF THE TOP
Auch das x-te Mal im "The View" war ein absolutes Highlight. Wir blieben 5 Tagen und haben jede Minute genossen. Dieses Hotel ist für uns in der Schweiz nicht zu überbieten. Die Zimmer sind sensationell und die Freundlichkeit des Personals unübertreffbar. Gratulation dem Management. Wir kommen wieder und es dauert sicher nicht lange....vielen Dank für Alles.
5 nachten verbleven in juli 2021
Reactie van Claudia Melatti op 12 jul 2021
Dear Mr Urs, We are honoured of such a fantastic review and recommendation ! Hope to welcome you back the earliest. With our kindest regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service
Wunderbarer Service, Personal sehr freundlich, Restaurant sehr fein
1 nacht verbleven in juli 2021
Reactie van Claudia Melatti op 9 jul 2021
Dear Guest, We would like to thank you for having preferred THE VIEW Lugano for your stay in Tessin! We are delighted to read that you appreciated your service and hope to welcome you back in the nearest future ! Warm regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location, Access to electric cars and bikes, friendliness
3 nachten verbleven in juni 2021
Reactie van Claudia Melatti op 14 jun 2021
Dear Guest, We are delighted that you appreciated our service and we would like to thank you for having preferred THE VIEW Lugano for your stay in Ticino! We look forward to welcoming you for another special stay with us. With our kindest regards Claudia Melatti THE VIEW LUGANO

10/10 – Uitstekend

Geverifieerde reiziger

8 nachten verbleven in mei 2021
Reactie van Claudia Melatti op 21 jun 2021
Dear Guest, Thank you for having spent your stay in Lugano with us! We are delighted to read your positive evaluation and hope there will be soon a future occasion to welcoming you back. With our kindest regards Claudia Melatti THE VIEW Lugano

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend getaway to Lugano
Excellent location, excellent service, modern design and of course there is The View!
1 nacht verbleven in mei 2021
Reactie van Claudia Melatti op 5 jun 2021
Dear Guest, Thank you for having preferred our boutique hotel for your recent stay in Lugano and for having dedicated your time to review us. The team and I look forward to welcoming you back in this enchanting corner of Switzerland. With our kindest regards Claudia Melatti THE VIEW Lugano

10/10 – Uitstekend

anita joy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gorgeous
Beautiful and stylish room, great service, amazing view, overall very satisfied
2 nachten verbleven in december 2020

10/10 – Uitstekend

Max

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ein sehr schönen Aufenthalt
Ein sehr schöner Aufenthalt. Wir wurden beim Check In mit einem upgrade in eine Junior Suite überrascht. Wir kommen gerne wieder.
1 nacht verbleven in december 2020

10/10 – Uitstekend

Ozan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Luxuriöses Hotel
Wir haben zwei Nächte in diesem luxuriösen Hotel verbracht. In unserem Zimmer haben wir uns wie in einem Yacht gefühlt, sehr schön eingerichtet mit einem bezauberndem Lake View. Durch dieses Design war es wahrscheinlich nicht möglich die perfekte Isolation zu benutzen. Je nach dem hört man Geräusche von aussen. Das Hotel hat uns herzlich Empfangen. Sie stellen E-Velos und E-Autos zur Verfügung, was wir auch nutzen konnten. Der SPA Bereich gefiel uns sehr gut. Volle Empfehlung von unserer Seite!
2 nachten verbleven in oktober 2020
Reactie van Claudia Melatti op 3 nov 2020
Dear Mr Ozan, Thank you for your visit and for your recommendation. We are delighted that you appreciated our services and SPA. Hope to welcome you back for another relaxing stay in Ticino. With our kindest regards Claudia Melatti THE VIEW LUGANO

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2020
Reactie van Claudia Melatti op 1 nov 2020
Dear Guest, Thank you for having preferred our boutique hotel for your recent stay and for having left your valuable feedback. Hope there will be a future occasion to welcome you back. With our kindest regards Claudia Melatti THE VIEW LUGANO

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2020
Reactie van Claudia Melatti op 1 nov 2020
Dear Guest, We would like to thank you for your fantastic evaluation. We look forward to welcoming you back in the future. With our kindest regards Claudia Melatti THE VIEW LUGANO

8/10 – Goed

alexandra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2020
Reactie van Claudia Melatti op 1 nov 2020
Dear Mrs Alexandra, Thank you for having preferred THE VIEW LUGANO for your stay in Ticino and for having dedicated your time to evaluate us. Hope to welcome you again on a future occasion. With our kindest regards Claudia Melatti THE VIEW LUGANO

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our stay was only for a few days but wonderful. The staff is very helpful with whatever is needed.
3 nachten verbleven in oktober 2020
Reactie van Claudia Melatti op 1 nov 2020
Dear Guest, Thank you for your positive feedback and for your visit. We hope you will visit us again in the future for another pleasant stay. With our kindest regards Claudia Melatti THE VIEW LUGANO

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2020
Reactie van Claudia Melatti op 1 nov 2020
Dear Guest, Thank you very much for your evaluation and for having spent your holiday with us at THE VIEW LUGANO. Hope to welcome you again in this enchanting corner of Ticino. With our kindest regards Claudia Melatti THE VIEW LUGANO

8/10 – Goed

Patric

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2020
Reactie van Claudia Melatti op 1 nov 2020
Dear Mr Patric, We would like to thank you for your preference and for your feedback. Wish to welcome you again at THE VIEW LUGANO during your future travel to Ticino! With our kindest regards Claudia Melatti THE VIEW LUGANO

10/10 – Uitstekend

Raoul

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2020
Reactie van Claudia Melatti op 1 nov 2020
Dear Mr Raoul, Thank you for your visit and for having dedicate your time to review us. We all look forward to welcoming you back on a future occasion. With our kindest regards Claudia Melatti THE VIEW LUGANO

6/10 – Redelijk

Geverifieerde reiziger

2 nachten verbleven in september 2020
Reactie van Claudia Melatti op 11 okt 2020
Dear Guest, Thank you for your recent stay and for sharing your evaluation. Looking forward to welcoming you back in the future. With our kind regards Claudia Melatti THE VIEW LUGANO

8/10 – Goed

René

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Hotel Top, Service im Restaurant schlecht.
Das Hotel hat uns sehr gut gefallen, jedoch war der Service im Restaurant schlecht (langes warten auf Bedienung). nach zwei Tagen haben wir das Frühstück aufs Zimmer bestellt, das hat sehr gut geklappt.
4 nachten verbleven in september 2020
Reactie van Claudia Melatti op 11 okt 2020
Dear Guest, Thank you for having spent your holiday with your family at THE VIEW LUGANO. We are very glad that you enjoyed our property and we have noted your comments on the F&B delays. We will inform the team to improve our service for future occasions. Thank you for letting us know and look forward to welcome you back again. With our kindest regards Claudia Melatti THE VIEW LUGANO

10/10 – Uitstekend

Ye

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent séjour
Vraiment très jolie vue imprenable sur lac et la ville de Lugano. Les personnelles de l’hôtel sont très sympathiques et serviables. La décoration et les installations du l’établissement sont très modernes et neufs. Le repas d’hôtel est délicieux. Nos demandes sont bien prises par l’intention des employés et managers d’hôtel. Nous avons passé un séjour inoubliable et nous comptons d’y retourner la prochaine fois.
1 nacht verbleven in september 2020
Reactie van Claudia Melatti op 10 okt 2020
Cher Ye, Nous vous remercions beaucoup d'avoir choisi notre hôtel de charme pour votre séjour au Tessin. Nous sommes ravis de votre merveilleuse critique et que tout a été à votre satisfaction. En espérant vous revoir bientôt, nous vous saluons cordialement Claudia Melatti General Manager