Dear Guest, We would like to thank you for your stay at the Hôtel du Collectionneur and for sharing your feedback on Expedia. We are glad to discover that you enjoyed your stay in Paris with us and that you could live the unique “Collectionneur experience”. We remain at your disposal on the following address : guestrelation@thegatecollection.com. We look forward to welcoming you back in a near future and having the pleasure of serving you again. Best regards, Zoï Kolyvanou Guest Relations

Dear Guest, First of all, we would like to thank you for sharing your feedback with us about your recent stay at the “Hotel du Collectionneur” and for taking time to answer our survey. We are truly sad to discover that you are not entirely satisfied with your experience. Please accept our most sincere apologies for the quality of our services which did not satisfy all your expectations. We hope you will give us the opportunity to welcome you again at the Hotel du Collectionneur and will restore your faith in our services. I will be pleased to assist you with the reservation and take care of the necessary details. Sincerely, The Guest Relations Department.

Dear Guest, All the team of the Hotel du Collectionneur would like to thank you for your feedback. The comfort of our guests is very important for us. We will be happy to welcome you again at the Hotel du Collectionneur. Please, do not hesitate to contact us, We stay at your entire disposal, Kind regards, Larissa Efimova, Guest Relations

Dear Guest, We thank you for your stay in le Collectionneur and for your comment. We are really glad you enjoyed our executive lounge experience. We are looking forward to seeing you very soon in Paris! Best Regards, Zoï Kolyvanou Guest Relations

Dear Guest, First of all, we apologize for the delay of our reply. We would like to thank you for your stay at the Hôtel du Collectionneur and for sharing your feedback with us. We are glad to discover that you enjoyed your experience. We are looking forward to welcoming you back in a near future, and having the pleasure of serving you again. Sincerely, Elise Pontoizeau, Guest Relations.

Dear Guest, What a lovely comment! We pride ourselves on ensuring that every guest has a memorable experience during their stay and It is a real pleasure to read that you enjoyed your stay at the Hotel du Collectionneur. We will be very glad to welcome you again at the Hotel du Collectionneur, Do not hesitate ton contact us if you need further informations, Kind regards, Laura GUILLIEN Guest Relations Department.

Dear Guest, Such a nice review is a true satisfaction for our entire team! We would like to thank you for sharing it with us. We are glad that your stay at the Hotel du Collectionneur met all your expectations. It will be a real pleasure to welcome you back soon in our parisian mansion. Kind regards, Lilia Lindrec Executive Assistant

Dear Solange, Thank you very much for taking the time to share your feedback with us.We are very happy to hear that you enjoyed our hotel and our location!We hope to see you back soon, Kind regards, C.

Dear valued guest, Thank you for your recent stay and for taking the time to review us on the site Expedia.com. We are sincerely sad to note that your stay was not up to your expectations. Please accept our most sincere apologies for any upset or inconvenience caused. Kindly rest assured your comments have been well noted and taken in consideration. We are sincerely sad that we were not aware of your dissatisfaction during the period of your stay as this might have enabled us to ensure the remaining part of your stay is a pleasant one. Perhaps we may suggest that you contact our guest relations team when making the arrangements for your next trip to Paris and we will be happy to facilitate our next stay and to ensure it is a truly successful one. Until then, we remain at your entire disposal for any further assistance you may need. Kindest regards from the entire team, Sincerely yours, Executive assistant

Dear valued guest, Thank you for your recent stay and for taking the time to write a review on the site Expedia.com. We are sincerely sad to note that we obviously failed to meet your expectations at the occasion of your recent stay. Please accept our deepest apologies for any upset or inconvenience caused. We can only regret the fact that despite the efforts made by the team to meet you and to offer solutions we could not restore your trust in our services for the remaining part of your stay. Dear valued guest, guest satisfaction is one of our top priorities and we will be pleased to have the chance to show you that this experience is rather an exception that a rule. Please note that we all remain at your entire disposal and will be only too happy if there is anything else we can do to assist you. Kindest regards from the entire team, Sincerely yours, Executive assistant

Cher Monsieur, Nous vous remercions d'avoir choisi l'Hôtel du Collectionneur pour votre récent séjour à Paris et d'avoir pris le temps de partager votre avis positif sur les site Hotels.com.Nous sommes ravis de savoir que vous avez apprécié pleinement votre séjour dans notre établissement.En espérant pouvoir vous accueillir très vite de nouveau parmi nous,Bien chaleureusement, Assistante de Direction

Cher Monsieur, Tout d’abord, permettez-nous de vous remercier pour votre récent séjour et pour avoir pris le temps d'ecrire un avis sur le site Hotels.com. Nous tenons à vous présenter nos plus sincères excuses pour les désagréments rencontrés lors de votre séjour. Nous déplorons les observations dont vous faites part et comprenons votre déception. Nous espérons néanmoins, que cette expérience n’altèrera pas l’image et la considération que vous portez à l’Hôtel du Collectionneur. Nous espérons très sincèrement que vous nous donnerez l'occasion de vous accueillir de nouveau dans notre établissement et de vous démontrer le type d'expérience que nous souhaiterons offrir à nos clients. Notre équipe des Relations Clients reste à votre entière disposition et sera ravie de s'occuper des détails de votre prochain séjour et de veiller à votre pleine satisfaction à cette nouvelle occasion. Dans cette attente, nous restons à votre entière disposition pour toute demande ou information complémentaire et vous souhaitons une agréable journée, Salutations dévouées, Assistant de Direction