Dear Guest, We are sorry to learn about your unfortunate recent experience. Having investigated about the specifics of the situation, we would be very happy to have the opportunity to talk to you directly about the incident, if you would be so kind to share your contact details? We indeed generally help our visitors to make a perfect stay and we are very surprise of your comment. We understand this was not conformable for you and regret that this caused you inconvenience. Looking forward to having the opportunity to discuss this unfortunate situation with you in person, Your sincerely,

Dear Fadi, Thank you for your kind words! We're delighted to hear that you enjoyed your stay at our hotel and found our staff to be attentive, friendly, and professional. It's always our aim to provide exceptional service in a wonderful location. We hope to have the pleasure of welcoming you back soon for another enjoyable experience.

Hello Marc,Your kind words truly warm our hearts. It's wonderful to know you appreciated our excellent location, enjoyed the comfort of our rooms, and experienced the friendliness of our staff.If there are any personal touches or specific moments that made your stay memorable, we'd love to hear more. Your feedback is invaluable, and we're eager to create more special moments for you during your next visit.Looking forward to hosting you again for another delightful experience.Warm regards,Léo TruchetGuest Relations CoordinatorLa Clef Champs Elysées

Thank you for such a score!

Dear Brian ; We regret to learn that we could not reach your expectation during your stay. We hope you will give us another opportunity to improve your stay experience in the near future. Kind regards

Dear Yohann, Thank you for your positive feedback! Kind regardsLa Clef Champs Elysées

Dear Christine, We regret to learn that your stay did not meet your expectations. We will try to do better next time. Kind regards, La Clef Champs Elysées

Dear Sabrina Thank you so much for sharing your feedback. Our greatest commitment is to maintain the quality of service, especially in this particular period, to deserve your trust again and again. We would be delighted to welcome you back in the near future. Yours sincerely

Dear Paul, Thank you for taking your time to answer our Guest Satisfaction Survey.I was very sorry to hear about your disappointment with your stay at La Clef Champs Elysées and that we could not provide the service you would expect from us.I assure you that this does not reflets the service we offer to our valued guests, and I hope this experience will remain in the past.With regards to our staff, please accept my sincerest apologies. I will personally transfer your remarks and ensure that they receive the necessary guidance about the concierge service to perform a much better role moving forward to avoid a recurrence of this incident.Regarding room service offer, the jars are made by well-known French chefs. We regret that this offer didn’t meet your expectations.About your flight cancellation, unfortunately it goes beyond our scope of decision. However, we did agree to change your arrival date even knowing it was a non-amendable booking.I know we cannot change the past and that we will have another opportunity to improve your stay experience in the future.Please contact me personally on your next trip to Paris, I will be more than pleased to take care of your reservation.Your sincerely,

Dear Paul!Thank you for taking your time to answer our guest satisfaction survey.I was very sorry to hear about your disappointment with your stay at La Clef Champs Elysées and that we could not provide the service you would expect from us.I assure you that this does not reflets the service we offer to our valued guests and I hope this experience will remain in the past.Regarding room service offer, the jars are made by well-known French chefs. We regret that this offer didn’t meet your expectations.About the no- cancellations, unfortunately it goes beyond our scope of decision respecting the policy and terms of booking.I know we cannot change the past and that we will have another opportunity to improve your stay experience in the near future.Please contact me personally on your next trip to Paris, I will be more than pleased to take care of your reservation.Yours sincerely

Dear Doris, Thank you very much for your feedback ! We wish you enjoy your stay withs us and have a great day in Paris.

Dear Frank, Thanks for staying with us. We appreciate your feedback!

Thank you Wai Yin for this nice score!

Dear Ange, Thank you very much for your stay and your kind reviews for us ! We wish you a pleasant stay. Best Regards,

Dear Natalie, Thank you for taking the time to write your feedback, we are glad you had an enjoyable stay with us.We look forward to welcome you back!Kind regards,

Dear Yue, We would like to thank you very much for your wonderful reviews regarding your stay in our hotel La Clef Champs-Elysées. We are really glad to hear that you appreciated our hotel, spacious room and its location. Our team hope that we can welcome you really soon in the next future. Best Regards,

muchas gracias Gabrielesperamos volver a acogerle nuevamente!

Thank you Neha!We look forward to welcome you back!

Thank you Lannette, We hope to see you soon!

Thank you Christine, Glad you like the location !

Thank you Mahi, we are glad you enjoyed your stay!

Dear Neil,We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Kind regards

Thank you Yan Ho!

Dear Amir,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again soon. Kind regards,

Dear Oriana We are very sorry to learn your disappointment. We hope you will give us another opportunity to improve your stay experience in the near future.Kind regards,

Thank you Dennis Chi Mo, we are glad you enjoyed our location!

Dear Heike,We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again. Kind regards,

Thank you Katy!

Dear Oriana We are glad that you had an enjoyable stay. but at the same time I'm sorry to learn the issue with the lights and the way we managed it, please be assured that is an isolated case.We hope you will give us another opportunity to improve your stay experience in the near future.Kind regards,

Thank you Loanna, glad you enjoyed your stay, we hope to see you back!

Thank you Kuo Hua!

Thank you Simon !

Dear Nevzat,Thank you for sharing your feedback.We are delighted to hear that your stay was enjoyable and truly look forward to welcoming you back in the near future.Yours sincerely,

Cher Stéphane,Merci d'avoir partagé votre expérience. Nous sommes navrés d'apprendre que notre service vous ait semblé inadapté, tout autant que votre langage et votre attitude envers notre personnel. Une attitude que nous ne pouvons cautionner. Le ménage ne peut, effectivement, être fait qu'à 19h00 lorsque vous occupez votre chambre et que le panneau "Ne pas déranger" est pendu à la poignée de votre porte. Nous tenons, bien entendu à vous présenter nos excuses pour le strict respect de vos consignes et, par la même occasion, du protocole hôtelier. Sachez enfin, cher Stéphane, que si vous rappeler ces choses rend notre personnel désagréable, nous l'assumons parfairement bien que nous regrettons très sincèrement que votre expérience n'ait été à la hauteur de vos attentes.Cordialement,

Dear Danielle,I'm sorry to learn your disappointment with your stay, I would like to apologize as we failed to meet your expectation in many aspect of your stay, since we are constantly looking at ways to improve our services, following your feedback, I will focus my efforts to seek improvements in these areas.Please be assured that we are always seeking to satisfy the expectations of our residents. For this reason, I hope that we will have another opportunity to improve your stay experience in the near future.Kind regards,

Dear Tonci,Thank you for sharing your feedback.We are delighted to hear that your stay was enjoyable and truly look forward to welcoming you back in the near future.Yours sincerely,

Thank you very much for your stay with us and your feedback. We regret to learn that we could not reach your expectation during your stay. We have differents categories and different sizes of room. Will be a pleasure give you recommendations on your next stay.

Thank you very much for your excellent feedback regarding your stay with us. Your message has been shared with our team and they are so glad to learn that we could reach your expectations. We hope that we could welcome you back again soon to Paris. Best Regards,

Dear Sayumi,Thank you for sharing your feedback.We are sorry to hear that we failed in meeting your expectations and would have loved to get more details about it.We truly look forward to welcoming you back in the near future to serve you better.Yours sincerely,

Dear Kevin,Thank you for sharing your feedback.We are delighted to hear that your stay was enjoyable and truly look forward to welcoming you back in the near future.Yours sincerely,

We are pleased to read you enjoyed staying with us! Our everyday goal is to satisfy our guests and it’s a huge reward to read you. We hope to welcome you soon again. Best Regards,

Dear guest,We are pleased to read you enjoyed staying with us, and we hope to welcome you soon again, Kind regards

It is a pleasure to read that your stay with us met all your expectations. Our everyday goal is to satisfy our guests and it’s a huge reward to read you. We hope to welcome you soon again. Best Regards,

Dear Maria,I'm sorry to learn your disappointment with your stay,Please be assured that we are always seeking to satisfy the expectations of our residents. For this reason, I hope that we will have another opportunity to improve your stay experience in the near future.Kind regards,

Dear Audrey, Thank you very much for your excellent feedback regarding your stay with us. Your message has been shared with our team and they are so glad to learn that we could reach your expectations. We hope that we could welcome you back again soon to Paris. Best Regards,

Dear Shoshana, Thank you very much for your excellent feedback regarding your stay with us. Your message has been shared with our team and they are so glad to learn that we could reach your expectations. We hope that we could welcome you back again soon to Paris. Best Regards, Phanit Guest Relations

Thank you Peter!

Thank you David!

Dear Zury,Thank you very much for your great review regarding your stay with us. Looking forward to welcoming you soon. Best Regards,