Geplaatst op 14 mrt. 2024
Avoid this hotel, it is definitely overpriced for what you get. Most of the employees I spoke to were nice and helpful, except for the bartender who attempted to serve us with one hand while her other hand held her phone to her ear the entire time. The sheets and comforter were stained. There was also a large red stain partially under the bed which I hope was makeup or wine. The room doors slam so loud that you will hear anyone in the same hall as you as they exit or enter their room. I only ever saw one security guard, whom and I never saw him at night. The elevators, I don’t think ever stopped on our floor on the first attempt. They sound very worn down, unsafe and would just stop on a random floor, every time. Most of the buttons didn’t work on the TV remote, and half of the outlets by the bed did not work. There is no parking connected to the hotel, so if the terminal market parking is full you’re on your own finding a space. The only good thing about this hotel is the location, as it is very close to city hall and Chinatown and many others, but it is not a safe location and as I said there’s very little security. I would suggest spending a little more if you have to for somewhere much better. 3 stars for the service because the people at the front desk were always nice, and 2 stars for the location because it is very close to a lot of stuff. Overall very disappointing. Won’t be returning.
Opmerking van Hotelbeheer
15 mrt. 2024 door Jeffrey K Hotelbeheer
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