Op basis van 999 geverifieerde beoordelingen
4,4 Hygiëne kamer
4,4 Service & personeel
4,3 Comfort kamer
4,1 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger uit Deer Park
Geplaatst op 21 nov. 2023
Property is beautiful and undergoing a significant renovation. People who work there were great - hope they stick around and provide the same great service after the renovation is completed!
door een geverifieerde reiziger
Geplaatst op 16 nov. 2023 op Orbitz
It was strange to get to our room and see - instead of a street view or any sort of view that offers natural light - we saw a ballroom. Where a man was standing. Looking at us. NO THANKS BEBE.
door een geverifieerde reiziger
Geplaatst op 14 nov. 2023
Very dated interior.
Towels and toiletries not in room, had to ask
Restaurant closed but no prior notice (and advertising within the hotel providing hours which ended up being inaccurate.
Opmerking van Hotelbeheer
14 nov. 2023 door Kerry Parram.Hotelbeheer
Hello Mr. Motley,Thank you for choosing our hotel for your stay in the city of Philadelphia, we appreciate your feedback, and we sincerely apologize for all the inconveniences that you encountered throughout your stay.Our brand standard is for all our guest to receive a wonderful and memorable experience, and we are truly sorry that your hotel stay was below your expectations.The Restaurant Nineteen is open only for breakfast but closed for dinner on Sundays and Mondays. This information is provided to all guests, during their check in experience. After reviewing your feedback, this was not extended to you and please pardon us for a lack communication or for any miscommunications.Mr. Motley we are inviting you back stay with us, please let us know how we may assist with any future bookings, and we'll be happy to make it special for you.Sincerely,
door een geverifieerde reiziger
Geplaatst op 13 nov. 2023 op Travelocity
I am VERY disappointed in this place! I requested a city view, didn’t get it, requested a room with a bathtub, didn’t get it! There were supposed to be robes in the room, NONE! No restaurants were open in hotel, my room had torn sheets, and no where to actually plug my electronics in! For the price I paid, I certainly expected a better experience!!!!!
door een geverifieerde reiziger
Geplaatst op 12 nov. 2023 op Hotels
Reste i jobbet. Slitet hotell som redan sett sina bästa dagar. Mkt oljud från trafikerad gatan utanför . En del förvirring bland personalen om vilken typ av frukost som ingick
door een geverifieerde reiziger
Geplaatst op 10 nov. 2023
This place has gone downhill. If check in as a certain time, the room needs to be ready. You already have one of the latest check ins around (4pm) and travelers rely on this. Feels like a bunch of kids trying to run their first hotel.
door een geverifieerde reiziger
Geplaatst op 5 nov. 2023
Our room is large and rather without personality but we like it. There were no bathrobes and they were not provided until I asked a second time, 5-1/ hours later. The phone in the room either doesn't work or is too hard for us to figure out. The room has been very cold but a friendly service technician came up and found the previous tenant had found the room too warm so the unit had been set to provide only cold air. The temperature had been quiet for a number of days but lately it has been in the high sixties during the day and down to freezing at night. We're still waiting on an extra blanket but it looks like we won't need it. There are loud guests in the hallway and it's past midnight. Also, only one of the robes has a belt, but I may have dropped it since they gave me robes at the front desk and the belts were not attached. I filled this out because I received a request to submit concerning our check-in experience, but the questions include much more.
door een geverifieerde reiziger
Geplaatst op 3 nov. 2023
Great experience at the Bellevue
door een geverifieerde reiziger
Geplaatst op 3 nov. 2023
The website said newly renovated. My room was not renovated, it was dated. I called the front desk to send a cot to the room, it never arrived. The elevator was dirty.
door een geverifieerde reiziger
Geplaatst op 23 okt. 2023
I know it will be renovated soon. Only problem right now was the single functioning elevator
