Deluxe kamer | 1 slaapkamer, luxe beddengoed, donzen dekbedden, pillowtop-bedden

Beoordelingen van The Anuva Hotel

2.5 out of 5
The Anuva Hotel
271 Ridge Road, Spring City, PA

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 33 van 129 beoordelingen" "
Gastenscore: 8 - Goed. 34 van 129 beoordelingen" "
Gastenscore: 6 - Redelijk. 23 van 129 beoordelingen" "
Gastenscore: 4 - Matig. 13 van 129 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 26 van 129 beoordelingen" "

7,2/10

Netheid

7,2/10

Personeel en service

5,0/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

5,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Guilherme

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Adria

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

4/10 – Matig

Shannon

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No dining at all about 10 rooms but Not my complaint biggest complaint was room was uncleanly toilet had blood and fecesall over it. I understand things happen when we ask kindly for it to be serviced it was cleaned poorly blood was still on the toilet. I asked nicely if he could finish cleaning or if I can take a cleaning product to finish the job. I service the whole room, cleaning, old, sticky dust all over the mini fridge and cabinets also the nightstands and tables. Everything was sticky and covered in dust He was slightly rude, but gave me some cleaning products never came to our room for service to give us any towels check up nothing our whole four day's nothing was provided. I bought a whole new bed set because the bed set provided had blood stains on multiple layers. They looked like they tried to wash them, but didn’t succeed so I went to Walmart to buy a mattress plastic cover a whole bed set that I left most of at the room in the end I don’t recommend staying at this hotel otherwise the area is nice convenient for tourist close to the Pennhurst asylum, but there has to be a better hotel somewhere in the area. Don’t recommend going to this one.
3 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

Raquel

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Dirty
Room was dirty. It smelled like smoke and cat pee. I think there was mold in the shower. The comforters smelled bad with cigarette holes in them and brown stains. The mattresses smelled bad. The shades on the windows were stained with what looked like human fluids, if you know what I mean. Not worth the price or risking bringing something home with you.
1 nacht verbleven in oktober 2023

8/10 – Goed

James

Positief: Netheid, personeel en service
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Christopher

1 nacht verbleven in juli 2023

4/10 – Matig

Brett

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
We booked a room with two beds. However, when we got there the guy at the desk said we had a reservation for a single bed. But then he said they didn't even have one of those available, and that the only room left had two beds, which we would have to pay extra for. On top of that, there is no breakfast, as advertised on both Expedia and on the hotel website.
1 nacht verbleven in juni 2023

8/10 – Goed

Raquel

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
As others have said this is a small motel. It’s well kept, clean and family owned. Stayed here for close accommodations to a local event and it was lovely. The staff was friendly and accommodating and gave a great recommendation for local restaurants. The room looked exactly like the pictures… and there were no issues with any of the amenities. I will definitely stay here again for this event next year!
2 nachten verbleven in mei 2023
Reactie van HD op 22 mei 2023
Thank you so much for your input, appreciate your time, we look forward to serving you.

2/10 – Ontzettend slecht

Allison

1 nacht verbleven in mei 2023

2/10 – Ontzettend slecht

MICHAEL, Sunbury

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I did not like anything about the property. Arrived after 6 and they didn't have my reservation. Its not a hotel, its a motel...the room wasn't ready and when we got in it it was dirty. The mattress is old, pillows even older and yellow the toilet seat was dirty. I left the room ASAP and booked a room at the Residence Inn. Which is where i will be staying next year when we come to the Pennhurst Paracon. What a bait and switch with pictures that are very misleading.
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Thornton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean room nice shower quiet place nice scenery
1 nacht verbleven in mei 2023
Reactie van HD op 22 mei 2023
Thank you so much for your input, appreciate your time, we will wait to serve you.

10/10 – Uitstekend

amber

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Older little property. We were only staying one night as we were doing an overnight ghost tour of pennhurst. Manager was very nice. Room was fairly clean, could use a good vacumming around floor board edges. Its located in the middle of beautiful country side. Bed was comfortable. Will be going back for another ghost tour so we will be staying here again.
1 nacht verbleven in mei 2023
Reactie van HD op 22 mei 2023
Thank you so much for your input, appreciate your time, we look forward to serving.

2/10 – Ontzettend slecht

Michael

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There were bugs in the bed and the sheets were covered In stains
1 nacht verbleven in december 2022

6/10 – Redelijk

Jeffrey, PITTSBURGH

1 nacht verbleven in november 2022

10/10 – Uitstekend

Nicole

1 nacht verbleven in november 2022

4/10 – Matig

Tiffany

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not so good
The beds had hair on them the cups had dust on them so I couldn’t use them there was white stuff on the red thing that goes at the end of the bed the shower was going every which way but on me
1 nacht verbleven in november 2022
Reactie van Management op 12 nov 2022
We will address.

10/10 – Uitstekend

Edward

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent hospitality!
Reactie van Harshad Desai op 7 nov 2022
Thanks & Appreciate for your review. Management look forward to serving you in the future.

2/10 – Ontzettend slecht

Christopher

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022

6/10 – Redelijk

James

Zakenreiziger
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
It is quiet and the room is nicely laid out. the two lights by the bed don't work and there is not instruction for how to use the TV. The staff person at front was very nice though he was told he needed to keep a paper copy of all my credit card information. I insisted that was not acceptable, so easy to steal. He understood. Currently I am wondering: When do they deliver the continental breakfast to your room? No sight of anyone.
1 nacht verbleven in september 2022
Reactie van manager op 13 nov 2022
we will address this issue

4/10 – Matig

Bruce

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Advertised queen was a comfortable double, slow drain in the sink, AC was extremely loud. These are things that would be tolerable if the price was less than $100, but they charged $150 . We got ripped off!
1 nacht verbleven in september 2022

6/10 – Redelijk

Amy

Positief: Netheid, personeel en service
This is not a hotel: it’s a very small motel with few rooms in a row. The room was cooled with a window AC unit that was very noisy & turned off and on throughout the night, making it impossible to sleep well. The room itself was clean and spacious. The host or owner seemed friendly. While I paid in full online, the host or owner took a written imprint of my credit card & driver’s license in case of incidentals; I’m now concerned I will be charged extra despite leaving the room clean & undamaged, and I’m very concerned the written credit card info won’t be shredded properly for fraud prevention. Everything in the description was elevated or padded to make the motel, room, and amenities seem better than they were. I chose this motel based on proximity to an event; the relatively low price; and the very short duration of stay. Even so, I would not choose this motel again.
1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

luis

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Outdated
Terrible condition .. it’s a low budget hotel.. place to stay if you are just trying to save money and not going to spend a lot of time in the room..
2 nachten verbleven in juli 2022

8/10 – Goed

nick

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was overall good and property owner was great about follow up and was very helpful. Had left item in room and property owner shipped it back to us.
2 nachten verbleven in juni 2022

8/10 – Goed

warren

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet and simple
The gentleman who checked me in, I assumed he was the the owner was very courteous and very polite. The location is rural and very tranquil. Room was simple but clean. Only downside was no ice machine on site.
1 nacht verbleven in juni 2022
Reactie van KD op 14 jun 2022
Thank you so much for your response,we will very happy to see you again.

4/10 – Matig

Kristi

Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
First, by definition, this is NOT a hotel. It is a motel. Old school motels can be very charming, so I booked two rooms at Anuva because it was very close to where my family was and there were no other places available. Once there, I felt it was very overpriced for the accommodations. Like other reviews, things were old and run down. The rooms did not smell fresh. I was uncomfortable that no receipt was given even when I asked for one. The owner told me Expedia would be billing me. All other hotels give a receipt even when booked by an online travel service. Another reason why no receipt was given was the owner was not sure how much the cost would be until we left in case of damages or theft. Unfortunately, I know that is a problem for owners, but it does not give confidence when someone has your credit card information and will not give you a basic receipt. I reminded the owner that one of the rooms already had broken tiles and repairs in progress not wanting to be charged for damage my family did not do. He said he was aware It was advertised that breakfast was included but it was not. Covid was the reason given but all other places I have stayed in the last month are serving breakfast without a problem. That is not such a big deal except it is included in the cost and there are no convenient places nearby. I had my grandchildren with me and could have planned better had I known. On a positive note, I was happily surprised to hear birds singing in the morning.
1 nacht verbleven in mei 2022

10/10 – Uitstekend

James

1 nacht verbleven in mei 2022

6/10 – Redelijk

dawn

Zakenreiziger, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
This establishment charged me a $150 deposit when I checked in ..nothing was mentioned when I reserved my room online. Yes I did get my deposit back but would have been nice to know ahead of time in case I didn't have the extra money.
1 nacht verbleven in april 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Personeel en service
Horrible people. Rude.
1 nacht verbleven in oktober 2021

2/10 – Ontzettend slecht

Fernando

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had many inconveniences, I don’t recommend to travelers who want to stay with their family, on the way or to stay. In the reservation I made, there were two beds and breakfast included, they gave me a single bed and without breakfast, he tried to help me in some way by giving me another room, that is, two rooms, I had no problem, but he asked me for a guarantee of $ 150 which was immediately debited from my card, they were going to return the money once I check out, a day has passed and they have not returned my money. Lots of insects, dirty sheets
1 nacht verbleven in oktober 2021
Reactie van kd op 13 okt 2021
sorry for any inconveniences , we will definitely address this issue

4/10 – Matig

Not

Reisde met partner
Positief: Personeel en service
I kinda feel bad leaving this review because I feel like the gentleman who helped us at the front desk was friendly and kind, and might run the hotel on his own. Let's get the bad out of the way: - this is a countryside hotel, not a motel - no inside-only locks on the doors - $250 deposit is completely unreasonable - non-refundable room charge is unreasonable - everything works but general state of disrepair - carpet coming up, parts of A/C unit fell off while there - neighbors noisy all hours of the night - no breakfast served (cited COVID-19, but not masking) - our room was only quickly cleaned - previous tenant's food was partially eaten, could not try The good: - we remained safe - our car and room were not broken into - the appliances do work, even if rusting etc - the bed was clean, no bugs - someone probably likes the rainwater shower Room rate was over $100 a night and I only got it because it was a bit of an emergency and closest to where we needed it. I would probably not stay here again unless the room rate were half the price and numerous things on the "bad" list were fixed.
2 nachten verbleven in oktober 2021

10/10 – Uitstekend

Aaron

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful hidden gem. Beds are not the best,but the shower makes up for it. $200 deposit on room, but worth it.
1 nacht verbleven in september 2021
Reactie van kd op 13 okt 2021
thank you for your response, we will look forward to serve you in future.

2/10 – Ontzettend slecht

ROSE, california

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was absolutely disgusting! The bedding had stains (brought my own bedding) and the furnishings were old and broken. The toilet was filthy with “hair” and urine residue that my husband had to clean for us to use. We barely slept and ended up leaving at 3am. I had read previous reviews and thought this would be a good choice with other hotels full due to local floods. Don’t even take a chance with this nastiness!!
1 nacht verbleven in september 2021

8/10 – Goed

Francis

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Surprisingly Decent.
I was surprised at the quality when I first arrived. You can tell it's been a family owned inn/motel for a long time. A main house with the check-in lobby nicely built in and a strip of units. Service was very friendly; very "family owned" feel. The clientele did seem a little shady. I was there because everything was of course booked that Friday and prices were inflated, this place was in budget. Rennovated bathrooms, very nice overhead shower head, had a great shower. Nice bed. They need black-out shades though. The mini FRG & microwave worked. Some of the furniture was damaged; the aforementioned shady clientele. I'd probably bring your own sheets to this one...probably most hotels for that matter. Located in beautiful rural PA, it also has a big field facing the strip of units. If you have a portable grill or kids.
1 nacht verbleven in september 2021
Reactie van kd op 14 sep 2021
thank you so much for your feed back we will address the issues

10/10 – Uitstekend

Karina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awesome place !
Our stay was great! Checked in late and the owner was very nice and accommodating. Wasn’t sure what to expect, walked in the room and it was beautiful. Very modern. Bed was super comfy. Very good lighting. Bathroom was the best part ! Awesome shower! It’s also very quiet with a nice view. It’s the first place I’d check for vacancy if I’m ever in the area again . Would deff recommend.
1 nacht verbleven in augustus 2021
Reactie van kd op 16 sep 2021
thank you for your feedback,we really appreciate your time .

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Full recommended.
It was so comfortable, it can be a more clean but was ok. Really peaceful
1 nacht verbleven in augustus 2021
Reactie van kd op 23 aug 2021
thanks for your business and appreciate your feed back.

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Quite
1 nacht verbleven in mei 2021

8/10 – Goed

Matthew

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quaint and Simple
A simple room for a simple one-night stay. Quiet area.
1 nacht verbleven in april 2021
Reactie van kd op 1 mei 2021
thank you so much please come again.

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in september 2020

2/10 – Ontzettend slecht

Geverifieerde reiziger

2 nachten verbleven in augustus 2020

2/10 – Ontzettend slecht

Nobody, Here

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's was the worse experience in my entire life of renting anything blood stained sheets with urine stains unclean bathroom.. absolutely no service or towels or sheets no vending machines ..total crook. Got a refund right away but it was a doozy. DO NOT GO HERE.
1 nacht verbleven in augustus 2020

2/10 – Ontzettend slecht

David

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020

4/10 – Matig

Weverton

Negatief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in november 2019

10/10 – Uitstekend

Nathan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great
It was a great stay for a very good price
1 nacht verbleven in november 2019
Reactie van kd op 4 nov 2019
thank you for your good review,you can recommend to your friends and family.

6/10 – Redelijk

Crystal

Positief: Comfort kamer
1 nacht verbleven in oktober 2019
Reactie van kd op 2 nov 2019
thank you for your good review.

2/10 – Ontzettend slecht

M.C.G., Pottstown

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My father had a medical emergency, wasn't able to make my stay, wasn't able to get a refund. So literally out $90
1 nacht verbleven in september 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice little place, affordable, and in a good location out in the country.
2 nachten verbleven in september 2019
Reactie van kd op 2 nov 2019
thank you you enjoyed the stay.

8/10 – Goed

Javier

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and comfortable
3 nachten verbleven in augustus 2019
Reactie van kd op 4 sep 2019
thank you so much for your reviews,appreciate..

8/10 – Goed

Alan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This place from the outside looks nothing like the inside of the rooms. Outside looks like a bargain motel but the rooms are contemporary and very clean with great fixtures and the bed was extremely comfortable. A wonderful surprise after going into the room.
1 nacht verbleven in juli 2019
Reactie van kd op 3 aug 2019
appriciate , for your good review.we lookforward to see you in future. thanks again.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
I showed up after driving 2 hours . I went to the check in door which was locked and rang doorbell 5 times. No one answered there was no information in the window as to how to check in or how to contact someone to check in. I had to find another hotel to stay. This is a small country roadside motel not a hotel. After all this the hotel would not offer me a refund.
1 nacht verbleven in juli 2019
Reactie van kd op 3 aug 2019
we are open 24/7, there is always frontdesk attendent sorry you felt inconvince..