Op basis van 159 geverifieerde beoordelingen
4,2 Hygiëne kamer
4,2 Service & personeel
3,7 Comfort kamer
3,9 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 8 apr. 2024
This property has so much potential. The grounds are absolutely beautiful. Gorgeous views and lush gardens. Pool is nice and large.
The service is really lacking. It takes forever if you order off the a la carte menu (1 hr for a snapper fillet with french fries!) The bedroom and bathroom are really dated. You can tell nothing has been done in a long while to improve the place and it's a real shame. We won't be coming back.
Opmerking van Hotelbeheer
8 apr. 2024 door Jamaica Palace Hotelbeheer
Valued guest,We must apologize for the inconvenience you experienced on your stay with us. We would like to assure you that the delay experienced is not a consistent occurrence and hope you will give us the opportunity to serve you again with more efficiency.
door een geverifieerde reiziger
Geplaatst op 6 apr. 2024
Good
Opmerking van Hotelbeheer
8 apr. 2024 door Jamaica Palace Hotelbeheer
Valued guest, Thank you for your review. We look forward to serving you again.
door een geverifieerde reiziger
Geplaatst op 8 mrt. 2024
The property is breathtaking, scenery beautiful.definitely will return..
Opmerking van Hotelbeheer
9 mrt. 2024 door Jamaica Palace HotelHotelbeheer
Valued guest,Thank you for your review. We look forward to serving you again.
door een geverifieerde reiziger
Geplaatst op 5 mrt. 2024
The cleanliness of the property, how well kept and updated the property is and how polite and helpful the staff is.
Opmerking van Hotelbeheer
6 mrt. 2024 door Jamaica Palace Hotelbeheer
Valued guest,Thank you for your kind review. We look forward to serving you again.
door een geverifieerde reiziger
Geplaatst op 3 mrt. 2024
Opmerking van Hotelbeheer
6 mrt. 2024 door Jamaica Palace Hotelbeheer
Valued guestWe are sorry that you were not satisfied with your stay. We hope to serve you again to better accommodate your needs.
door een geverifieerde reiziger
Geplaatst op 29 feb. 2024
The Jamaican breakfast was excellent and Christine and Yanique provided the best service you could have possibly asked for. The staff at Jamaica Palace took care of me and the family. We could not have asked for a better place to stay.
Opmerking van Hotelbeheer
4 mrt. 2024 door Jamaica Palace Hotelbeheer
Valued guest,We appreciate your kind review. We look forward to serving you once more and thank you again for your stay with us.
door een geverifieerde reiziger
Geplaatst op 25 feb. 2024
Our family had a wonderful stay at the Jamaica Palace in Portland. While the property is spectacular the gems of Jamaica Palace are the staff. Simone, Christine, Yanique and all the others whose names I did not get. You are all the benchmark of great service. Thank you for the experience.
Opmerking van Hotelbeheer
9 mrt. 2024 door Jamaica Palace HotelHotelbeheer
Valued guest,We appreciate your kind review. We look forward to serving you again soon.
door een geverifieerde reiziger
Geplaatst op 22 feb. 2024
Love the property the staffs was welcoming we love it there and will me going back
Opmerking van Hotelbeheer
25 feb. 2024 door Jamaica PalaceHotelbeheer
Valued guest,Thank you for your review. We look forward to serving you again. Simone and the team
door een geverifieerde reiziger
Geplaatst op 19 feb. 2024
Opmerking van Hotelbeheer
4 mrt. 2024 door Jamaica PalaceHotelbeheer
Valued guestThank you for your review. We appreciate you choosing us for your getaway.
door een geverifieerde reiziger
Geplaatst op 12 feb. 2024
The room was unique (56), it was evident much thought was placed into the design and layout.
The lobby area was absolutely beautiful with all the art.
Opmerking van Hotelbeheer
25 feb. 2024 door Jamaica PalaceHotelbeheer
Valued guest,We appreciate your feedback and we look forward to serving you again. Simone and team
