Op basis van 101 geverifieerde beoordelingen
3,7 Hygiëne kamer
3,9 Service & personeel
3,7 Comfort kamer
3,4 Staat hotel
Geverifieerde beoordelingen van Expedia
door william
Geplaatst op 11 sep. 2017 op Hotels
door een geverifieerde reiziger
Geplaatst op 5 apr. 2024
Property and the hotel service good. What went terribly wrong was. Payment collected by Expedia on the 15 th March and again 22nd March and 26 th March. Upon submitting the
Opmerking van Hotelbeheer
8 apr. 2024 door BernadetteHotelbeheer
Dear Manel,Firstly, thank you for choosing to stay at the Holiday Inn & Suites. I have notice that you have mentioned about credit card transaction done by the hotel through Expedia. Please check with Expedia because the only transaction taken by the hotel is for your stay from 29th March to 3rd April.
door een geverifieerde reiziger
Geplaatst op 6 jan. 2024
Air con was not working. Was reported to staff but no bothered to check or swap our rooms, dissapointing
Opmerking van Hotelbeheer
10 jan. 2024 door BernadetteHotelbeheer
Dear Stephen ,Firstly, Thank you for choosing to stay at the Holiday Inn & Suites and we appreciate you taking the time to do the review. I do apologize that the service provided was not to your expectation. We guarantee you that this sort of service was not to our standard so we will improve the services to our guests. Once again, I do apologize for the inconvenience caused.
door een geverifieerde reiziger
Geplaatst op 31 okt. 2023
Staff was great!
Opmerking van Hotelbeheer
7 nov. 2023 door BernadetteHotelbeheer
Dear Mary,Firstly, thank you for choosing to stay at Holiday Inn & Suites, We appreciate you taking the time to do the review. Thank you for giving the hotel a good rating.
door een geverifieerde reiziger
Pleased always
Geplaatst op 21 okt. 2023 op HotelsWe love the Holiday Inn for it's family apartments, wonderful breakfasts, and of course, the pool! The one toilet didn't work when we first arrived, but maintenance came and got it functioning, though it continued to run. The housekeeping staff are always friendly.
Opmerking van Hotelbeheer
24 okt. 2023 door BernadetteHotelbeheer
Dear Rebecca,Firstly, Thank you for choosing to stay at the Holiday Inn and Suites. We appreciate you taking the time to do the review. Thank you also for the wonderful comments and we hope you return to Holiday Inn soon
door een geverifieerde reiziger
Poor Arrangements
Geplaatst op 29 sep. 2023 op HotelsPoor booking arragement
Prolonged payment refund more 3 month
Boring breakfast, no change breakfast menu
Opmerking van Hotelbeheer
2 okt. 2023 door BernadetteHotelbeheer
Dear Mr. Nagasaku,Firstly, Thank you for choosing to stay at the Holiday Inn & Suites. We appreciate you taking the time to the review. I apologize that the service provide is not to your expectation. We apologize that the refund was taking longer from the bank but we hope that we have fixed the issues. Once again, I do apologize for the inconvenience caused.
door een geverifieerde reiziger
Geplaatst op 2 apr. 2023
The service was great. Any request from the room was quickly attended to. problems with my laptop connection to the wifi was easily handled. Overall, the customer care was exceptional.
Downside - bathroom tap was leaky and often dripped through the night. Bathroom design was a little weird and had to almost side sideways on the toilet.
Opmerking van Hotelbeheer
12 apr. 2023 door BernadetteHotelbeheer
Dear Marlene,Firstly, Thank you for choosing to stay at Holiday Inn & Suites and also Thank you for taking the time to do the review. We apperciate your feedback as every guest feedback is important to us
door een geverifieerde reiziger
Geplaatst op 8 mrt. 2023
Opmerking van Hotelbeheer
12 apr. 2023 door BernadetteHotelbeheer
Dear Jorge,Firstly, thank you for choosing to stay at Holiday Inn & Suites and also Thank you for taking the time to do the review.
door een geverifieerde reiziger
Geplaatst op 26 jan. 2023 op Wotif
Nothing
Opmerking van Hotelbeheer
21 mrt. 2023 door BernadetteHotelbeheer
Hi Philip,Thank you for choosing to stay Holiday Inn Port Moresby. Thank you for taking the time to do the review. Could you please advise us on the bad experience you had since you have rated us 1 out of 5.
door een geverifieerde reiziger
Geplaatst op 13 dec. 2022 op Hotels
