Very bad, never again
Geplaatst op 17 mrt. 2019 op Hotels
Unbelievable that there is no WIFI in the rooms, only downstairs in the lobby!
The beds and the pillows are really bed. Also the blanket is so thin and the heater not working at night, getting is very cold when you sleep. Also the windows don't close very good, so leakage of cold wind into the room.
We had a 4-person room, which actually should have be a 2-person room as there is almost no space to put 4 people in the room.
Don't understand why the kitchen is closed. If you want to use it, you have to go to the reception to get the key.
Opmerking van Hotelbeheer
23 mrt. 2019 door TerezaHotelbeheer
Thank you for your feedback, Vijay! We are sorry to hear about these troubles, you should have told reception during your stay. Now, we can do nothing about that. Heaters are working, they are just sometimes turned off. Regarding kitchen, you can use it anytime, you just have to get the key and place deposit. All of it is mentioned in rules of the hostels which you can read when making a reservation. It is all due to security purposes. Moreover, please, bear in mind that you booked a stay in hostel and not a five star hotel. Thank you for your review anyway, we appreciate it!