Op basis van 977 geverifieerde beoordelingen
4,7 Hygiëne kamer
4,6 Service & personeel
4,4 Comfort kamer
4,5 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 16 nov. 2023
Super nice hotel with the friendliest staff. The breakfast was very good, the room was clean and lovely. Only the hot water for the shower in the room took very long.
Opmerking van Hotelbeheer
22 nov. 2023 door Anna Trehubova Guest Relations Hotelbeheer
Dear Ronald,Thank you for taking the time to post a review of our property. We are so happy to hear that you enjoyed your time at NH Collection Prague Carlo IV. Our goal is always to exceed your expectations! If there’s anything we can help you with during your next visit, please don’t hesitate to let us know. We hope to see you soon!
door een geverifieerde reiziger
Great hotel
Geplaatst op 3 jan. 2023 op HotelsPrachtig hotel.
Enkel hadden wij 3 nachten betaald inclusief ontbijt. Maar de dag dat wij vertrokken om 6.30 uur was er buiten 1 crosant om geen etenswaren bij vertrek. Welke wel betaald zijn door ons.
Opmerking van Hotelbeheer
5 jan. 2023 door Jan Dlouhy, Front Office ManagerHotelbeheer
Dear Maarten,Thank you for your nice rating, I apologize for any inconvenience with the breakfast, I will check with the team what was the issue. I am sorry about that, have a nice start to 2023 and we hope to see you again.
door een geverifieerde reiziger uit Rotterdam
Geplaatst op 16 nov. 2021
Wat een fantastische beleving om hier te overnachten. Ik had een kleine kamer, maar ik had alle voorzieningen. Echt een tophotel waar ik graag weer terug kom.
Opmerking van Hotelbeheer
16 nov. 2021 door Jan Dlouhy, Front Desk ManagerHotelbeheer
Dear Dennis,
Thank you for choosing the NH Collection Prague Carlo IV for your stay. We are happy to hear that you enjoyed our hotel and we will look forward to your next visit.
door een geverifieerde reiziger
Top hotel
Geplaatst op 14 sep. 2021 op HotelsGeweldig! Super mooi hotel en super vriendelijk en behulpzaam personeel.
Opmerking van Hotelbeheer
5 nov. 2021 door Your NH Collection Prague Carlo IV teamHotelbeheer
Dear Lars,
Thank you for choosing our hotel for your trip. We are happy to hear that you like our property and staff. We hope to hosting you again in the future.
Jan Dlouhy, Front Desk Manager
door een geverifieerde reiziger
Geplaatst op 8 nov. 2020 op Hotels
Opmerking van Hotelbeheer
31 okt. 2022 door Carlo IV TeamHotelbeheer
Thank you for your rating.
door een geverifieerde reiziger
Mooi hotel met prima faciliteiten.
Geplaatst op 30 aug. 2020 op HotelsHet hotel is erg mooi en het zwembad met sauna zijn heerlijk om te ontspannen. De koffie en thee faciliteiten en gratis water werden erg gewaardeerd. Het hotel ligt vlakbij het station en biedt een eigen taxi service. Bij receptie en ontbijtbuffet was mondkapje verplicht.
Opmerking van Hotelbeheer
7 sep. 2020 door Kateřina Chocholoušová, Front Desk ManagerHotelbeheer
Dear Ella,
On behalf of the entire team of Carlo IV Prague, I would like to thank you for taking the time to evaluate our hotel. The team and I are delighted to see your ratings and comments; we are pleased that our efforts have made you feel welcome and well looked after.
Thank you for staying at the Carlo IV Prague Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Prague.
Sincerely,
door een geverifieerde reiziger uit Denhaag
Geplaatst op 17 aug. 2020
Great hotel nice service and good rooms! And the best brackfast
Opmerking van Hotelbeheer
7 sep. 2020 door Kateřina Chocholoušová, Front Desk ManagerHotelbeheer
Dear Stefan,
On behalf of the entire team of Carlo IV Prague, I would like to thank you for taking the time to evaluate our hotel. The team and I are delighted to see your ratings and comments; we are pleased that our efforts have made you feel welcome and well looked after.
Thank you for staying at the Carlo IV Prague Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Prague.
Sincerely,
door een geverifieerde reiziger
Not 5 star worthy
Geplaatst op 19 jul. 2020 op Hotelsvery overrated hotel. Nice building but it ends there. No doorman at the hotel?! No one to help lifting luggage up large stairs. Reception chaotic. Very
Opmerking van Hotelbeheer
7 sep. 2020 door Kateřina Chocholoušová, Front Desk ManagerHotelbeheer
Dear valued guest,
We highly appreciate all your feedback as it is a way for us how we can continuously monitor and improve our services. . I am very sorry that your experience with us, was less than you expected. I would like to thank you for bringing this to our attention. It will help us improve our operations and services. In case you have more details about your experience, I will be happy to have them. Please consider that during these unusual times the hotel is doing very best to keep up with hygiene standards and all procedures must have been changed.
We are very sorry that our property has not met your expectations but we do hope that whenever your travels bring you back to Prague you will give us another opportunity to welcome you back to enjoy a guest experience that truly reflects the service we provide.
Sincerely,
door een geverifieerde reiziger
Geplaatst op 10 mrt. 2020
We hebben genoten van het mooie zwembad en spa faciliteiten. Personeel is top.
Opmerking van Hotelbeheer
16 mrt. 2020 door Kateřina Chocholoušová Front Desk ManagerHotelbeheer
Dear Valued Guest,
On behalf of the entire team of Carlo IV Prague, I would like to thank you for taking the time to evaluate our hotel. The team and I are delighted to see your ratings and comments; we are pleased that our efforts have made you feel welcome and well looked after.
Thank you for staying at the Carlo IV Prague Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Prague.
Sincerely,
Kateřina Chocholoušová
Front Desk Manager
door een geverifieerde reiziger uit Alkmaar NH
Geplaatst op 27 nov. 2019
Prachtige accomodatie met fijne kamers en unieke Wellness faciliteiten. Zeer behulpzaam en uiterst vriendelijke staff. Uitstekende adviezen van de conciërge en behulpzaam personeel. Deze mensen willen jouw verblijf echt tot een feestje maken!
Opmerking van Hotelbeheer
11 jan. 2020 door Kateřina Chocholoušová Front Desk ManagerHotelbeheer
Dear Valued Guest,
On behalf of the entire team of Carlo IV Prague, I would like to thank you for taking the time to evaluate our hotel. The team and I are delighted to see your ratings and comments; we are pleased that our efforts have made you feel welcome and well looked after.
Thank you for staying at the Carlo IV Prague Hotel and we hope you choose to stay with us again whenever your travel needs bring you back to Prague.
Sincerely,
Kateřina Chocholoušová
Front Desk Manager
