Exterieur

Beoordelingen van Best Western Mountain View Inn

2.5 out of 5
Best Western Mountain View Inn
1455 N 1750 W, Springville, UT

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 290 van 812 beoordelingen" "
Gastenscore: 8 - Goed. 251 van 812 beoordelingen" "
Gastenscore: 6 - Redelijk. 147 van 812 beoordelingen" "
Gastenscore: 4 - Matig. 82 van 812 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 42 van 812 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Chelsea

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Personeel en service
Our room was nice and big which is awesome with a big family, but one of the beds was broken and sagging so that was frustrating Nd not comfortable. The breakfast was a nightmare. It was messy there was not enough food at all, there was no yogurts, muffins, bread eggs and sausage there was not enough to feed our family alone ,there was maybe 4 bagels. Pancake machine was acting up and took a a life time to even get 4 silver dollar sized pancakes the peanut butter was in a Tupperware like it was brought from home so shared with 100s of people. I also feel like they need to hold their staff to some hygiene standards... most looked like they walked in off the streets, clothes flithy hair greasey or unbrushed ect. Over all the roome was just meh but loved the space but probably would not stay again nor recommend to any friends...
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Nathan

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van ab op 7 mrt 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 – Goed

familia

Reisde met partner
Positief: Personeel en service, voorzieningen
They need to train their cleaning staff better. The blankets and sheets were itchy and the room was lacking basic toiletries. Overall the staff was very good to us.
2 nachten verbleven in februari 2024
Reactie van sam op 20 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 8014893641.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Mountain View Inn

10/10 – Uitstekend

Ronald

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pet friendly
1 nacht verbleven in februari 2024
Reactie van sam op 20 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 8014893641.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Mountain View Inn

10/10 – Uitstekend

Sandra

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Young man at counter was very helpful and polite. Let us do an early check-in!
1 nacht verbleven in januari 2024
Reactie van sam op 20 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 8014893641.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Mountain View Inn

4/10 – Matig

Jayce

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van sam op 20 feb 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 8014893641.Sincerely,General ManagerBest Western Mountain View Inn

8/10 – Goed

Fred

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van sam op 8 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 8014893641.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Raymond

2 nachten verbleven in januari 2024
Reactie van sam op 8 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 8014893641.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 – Uitstekend

Colette

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very easy to travel with our dog. Easy check in, accommodating!
1 nacht verbleven in december 2023
Reactie van sam op 20 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 8014893641.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Mountain View Inn

10/10 – Uitstekend

Jerry

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We enjoyed our stay, the staff was friendly and efficient. I would definitely stay here again
1 nacht verbleven in december 2023
Reactie van sam op 20 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 8014893641.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Mountain View Inn

2/10 – Ontzettend slecht

Tricia, Pendleton

Negatief: Voorzieningen
Bed bugs and not a lot of concern from the employee
1 nacht verbleven in december 2023
Reactie van Gee op 14 dec 2023
Good morning,I appreciate your concern, We conducted a thorough inspection, and fortunately, no bed bugs were found, However, we take these matters seriously and are committed to maintaining a pest-free environment, If you have any further questions or concerns, please feel free to reach out.Thank you.Respectfully,Gee

10/10 – Uitstekend

Jeanette

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easily accessible, good walking area for dogs, comfortable rooms. On our list of places to stay when traveling in that area.
Reactie van sam op 20 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 8014893641.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,General ManagerBest Western Mountain View Inn

6/10 – Redelijk

Jaida

Positief: Netheid, personeel en service
1 nacht verbleven in december 2023

10/10 – Uitstekend

Mark

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

John

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really great people
1 nacht verbleven in november 2023

10/10 – Uitstekend

Mandy

1 nacht verbleven in november 2023

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is very convenient to freeway access. Denny’s is across the road. No other food or coffee very near. Takes 5 minutes to drive South to nearest Chick-fil-A or In n Out. Don’t go to Orem for quick food, it’s a very busy town! Hotel is clean and has very good breakfast options. Loved the pancake machine and attendant was very friendly. There is a lot of water noises in hotel but it didn’t bother us. Might bother a light sleeper. It was a very convenient place to stay for competition at UCCU.
2 nachten verbleven in november 2023

10/10 – Uitstekend

michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everybody was very friendly hotel was nice it was my grandson's birthday and one of the staff members actually got him a birthday present thought that was way over and above would highly recommend for the next person
1 nacht verbleven in november 2023

10/10 – Uitstekend

Alicia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very professional staff, comfortable room.
1 nacht verbleven in november 2023

4/10 – Matig

Myrna, Montrose

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Upon checking in, a man behind the counter, I assume to be the manager, was very loudly discussing some problem on the phone with someone. It was distracting trying to convey to the clerk my name for check in. Unprofessional, and the property is not at all the quality or cleanliness of other Best Westerns that we have stayed in. We will not stay here again.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Charles

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Has truck parking. The gentleman working the front desk, he may have been the General Manager was outstanding! Gee, came out and made sure I found a place to part my truck. He also made arrangements for me to have an early check in. He treated me like an old friend, not like a stranger here for 1 night. I spend about 10 days per month in a hotel. Without a doubt, Gee is the best at customer service. This will be my new stop whenever I’m in town!
1 nacht verbleven in november 2023

10/10 – Uitstekend

Gordon, Kelowna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice large modern room
1 nacht verbleven in oktober 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not bad for a weird location
Wonderful except for the huge pillows
1 nacht verbleven in oktober 2023

4/10 – Matig

Robert

Negatief: Netheid
THe shower was gross, mold in all the grout lines, you could smell the moldy musky in the bathroom.
1 nacht verbleven in oktober 2023

8/10 – Goed

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
it was nice
1 nacht verbleven in oktober 2023

6/10 – Redelijk

kimberly

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
When we arrived around 9pm there was no staff anywhere so we could check in. No signage anywhere stating they were on break or would be back soon. After about 10 minutes the maintenance man came to the desk and said the clerk would be a few minutes. 39 (I set a timer at this point) minutes later the front desk staff showed up. There was now a line up. Room was booked for 6 people there was only enough bedding for four. Had to go Back down to desk twice to secure enough bedding and towels. Nice facility but was extremely disappointed in the rigamarol to check in when tired from travelling with young children, because of this - i personally will never go back.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Lloyd

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was clean. TV kept cutting out and remote batteries were worn out. System stated to call front desk for a replacement remote. Clerk did not offer to bring one to room, as I was naked and tired, I didn't do as she suggested and come to front desk for a replacement. halls have a musty order. Grounds mostly clean, was area out back that was overgrown and needs maintained. Our stay was comfortable.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Peter

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Janice

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
So comfortable. Clean nice bathroom. Cozy beds for good night sleep. Wonderful amenities!
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Diana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Ken

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very accommodating, friendly staff. Nice breakfast. Comfortable, quality room. Good price.
1 nacht verbleven in oktober 2023

8/10 – Goed

Rob

Positief: Personeel en service
Great price for what you get and breakfast was amazing!
1 nacht verbleven in oktober 2023

4/10 – Matig

Sydney

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Jonathan

Zakenreiziger, Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good room and great staff
3 nachten verbleven in oktober 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

6/10 – Redelijk

John

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

8/10 – Goed

Tracey, Medicine Hat

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Codee

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Debra S

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool is gorgeous, room & hotel are gorgeous, comfy beds, too big of pillows for me. Close to interstate is good, truckstop across the street a little noisy.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Pamela

Positief: Netheid
Front desk was sharpe, confident & easy to work with! Great restaurant recommendation to Magledy’s!
1 nacht verbleven in september 2023

10/10 – Uitstekend

Heather

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I thought that this property had the best room service and the beds were super comfortable. My bad didn't hurt in the morning like at La Quinta.
4 nachten verbleven in augustus 2023

10/10 – Uitstekend

debbie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very close to the freeway, pleasant and large rooms, delightful staff!!!
1 nacht verbleven in september 2023

8/10 – Goed

Ellen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
New upgrade.
1 nacht verbleven in september 2023

10/10 – Uitstekend

G

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is comfortable, nice and very good ubication.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Rose

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

6/10 – Redelijk

Lucy

Reisde met een groep, Zakenreiziger
Positief: Netheid
Had to have our keys re-keyed everyday. Room next to use was very load with TV very late into the night.
3 nachten verbleven in september 2023

8/10 – Goed

Chris

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Helpful and all amenities in close area together
1 nacht verbleven in september 2023

10/10 – Uitstekend

Debbie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, convenientl the beds are extremely comfortable
1 nacht verbleven in september 2023

6/10 – Redelijk

Christine

Reisde met familie
Negatief: Netheid, voorzieningen
The bed was extremely comfortable but the walls and baseboards were extremely dirty They did have a chair to sit in but it was so old and brokendown.
1 nacht verbleven in september 2023

10/10 – Uitstekend

Susan, Stevensville

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Outside pool and deck were dirty. Our refrigerator didn’t work. Nice bed. Bathroom was small but functional. Nice walk in shower
1 nacht verbleven in september 2023