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Beoordelingen van Lifestyle Crown Residence Suites - All Inclusive

3.5 out of 5
Lifestyle Crown Residence Suites - All Inclusive
Playa Cofresi #1, Puerto Plata, Puerto Plata

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 322 van 850 beoordelingen" "
Gastenscore: 8 - Goed. 236 van 850 beoordelingen" "
Gastenscore: 6 - Redelijk. 123 van 850 beoordelingen" "
Gastenscore: 4 - Matig. 65 van 850 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 104 van 850 beoordelingen" "

8,4/10

Netheid

8,0/10

Personeel en service

7,4/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Anna Cristina, La Vega

Positief: Netheid, comfort kamer
Negatief: Personeel en service
De stairs are the limit
Lifestyle hollidays is een groot complex, waarvan Crown onderdeel van uitmaakt. In tegenstelling tot de aanbieding hadden we buiten onze afdeling nergens toegang. En werden 2 van de 21 restaurants aangewezen ,deze waren niet te belopen en konden deze met het gratis vervoer bereiken. De bars, stranden elders op het "lifestyle" complex mochten we niet in vanwege de verkeerde kleur armbandje. Het "wellnes" gevoel staat hoog in 't vaandel van Lifestyle, maar zit 'm meer in de kleur van de armband en de "poppenkast" op zondag avond. Daar het hele complex op een berg ligt, is het de hele dag trapje op,trapje af, drempeltje over en helling op en af en dit op ieder 5 meter van het complex. Zonder conditie niet te belopen. Door de inspanning die je hier dagelijks moet leveren, ga je als je wat ouder bent kreupel naar huis. Aanrader voor "rolstoelers"

10/10 – Uitstekend

cornelis johannes jan

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service

10/10 – Uitstekend

Nathanael Mateo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Muy buena
3 nachten verbleven in april 2024
Reactie van Ecommerce op 23 apr 2024
Estimado huésped,Gracias por hospedarse con nosotros y por sus positivos comentarios los cuales apreciamos muchísimo. Nos agrada mucho saber que sus vacaciones fueron memorables y que disfrutó de nuestra propiedad, servicios y facilidades como así también del trato amable de nuestro personal. Esta es su casa y esperamos tenerle nuevamente con nosotros.Saludos Cordiales,

10/10 – Uitstekend

Sonia

Positief: Netheid, voorzieningen
So no one was going to tell me there’s peacocks living in the resort ? They were so beautiful and friendly. I had an amazing experience here, the people were kind. The shuttle was very convenient for commute. You can buy a SIM card at the pharmacy in the hotel for $15 usd. I wish they changed up the buffet menu every other day, tho there was a lot of options at the buffet, it becomes boring after like the 3rd day. Room was very modern with a beautiful bathroom. I was afraid it would be outdated as I read in the reviews but completely opposite. I will be coming back here again soon ❤️
5 nachten verbleven in april 2024
Reactie van Ecommerce op 23 apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

2/10 – Ontzettend slecht

carlos

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I think i should get some kind of credit.
7 nachten verbleven in april 2024
Reactie van Ecommerce op 23 apr 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

2/10 – Ontzettend slecht

josephine

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
We arrived at 4 AM and didn’t get a room until 6AM. My reservation was coming up as canceled and I had to pay for a room for that night. Then had to go back at 9AM to verify if my reservation was working again and to get my money back for the room I had to pay. They blamed Expedia. The food was disgusting. I’ve been back home almost a week and I’m still very sick from their food which I barely ate. The drinks will also make you sick and taste like rubbing alcohol. The staff was kind but the people trying to sell you things from the cigar shop and spa were always lurking and watching you to sell things to you even after you say no thank you. There was no entertainment or music.
3 nachten verbleven in april 2024
Reactie van Ecommerce op 23 apr 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 – Uitstekend

DeShawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Ecommerce op 23 apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 – Uitstekend

ANNEUDY

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great experience exelent resort.
5 nachten verbleven in april 2024
Reactie van Ecommerce op 16 apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 – Uitstekend

Roy

first time in DR and staying here makes me want to go back ASAP!
3 nachten verbleven in april 2024
Reactie van Ecommerce op 16 apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 – Uitstekend

Angel, New York

2 nachten verbleven in april 2024
Reactie van Ecommerce op 6 apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 – Uitstekend

Glorimar

2 nachten verbleven in maart 2024
Reactie van Ecommerce op 23 apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 – Uitstekend

Walter

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2024
Reactie van Ecommerce op 6 apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

2/10 – Ontzettend slecht

Jannerys

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
By far the worse resort experience ever. Don’t go there do not recommend it. They treat people without the VIP really bad. Can’t even get an expresso there. Spend a little more money and go to a better normal place.
5 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 – Uitstekend

Jason

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Having access to numerous locations within the property for food, drinks, annd restrooms was great. The friendliness of the staff, I will always remember. One thing that i believe can be improved in the temperature of the meals at the buffets during breakfast, lunch, and dinner. I found the food to be borderline cold by the time i sat down. Other than that the resort was great.
4 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 – Uitstekend

nano

2 nachten verbleven in maart 2024
Reactie van Ecommerce op 13 apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

6/10 – Redelijk

Rassielle A

Reisde met familie en kleine kinderen
Positief: Personeel en service
Extremely big, you have to shuttle everywhere, the shuttle system is really good very consistent. Food was amazing a lot of variety. Staff is really nice place is clean well kept the shows were amazing! The place is very kid friendly there’s always activities going on.
3 nachten verbleven in maart 2024
Reactie van Ecommerce op 22 mrt 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 – Uitstekend

jannibel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

8/10 – Goed

Isary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Ecommerce op 19 mrt 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 – Uitstekend

Delaney Elizabeth

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My friend and I (2 college age girls) stayed here for 6 days/5 nights and had so much fun!! Place was very clean, staff were super friendly. The pools were super nice and had lots activities. The resort is huge so we walked a lot but they do have shuttles, although the walks weren’t more than 15ish minutes. We only ate at the buffets and they were great!! Pool bars were fun! Definitely not a party hot spot, so if you’re looking for that I wouldn’t recommend, but if you’re looking for a relaxing vacation I’d definitely recommend. There weren’t places to sit on the actual beach and a lot of the beach huts were for vacation members or VIP, but we still went down to the beach simply to swim. Great place, would definitely recommend!!
5 nachten verbleven in maart 2024
Reactie van Ecommerce op 11 mrt 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 – Uitstekend

Alicia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfy. Good beach. Good variet of fiid
6 nachten verbleven in februari 2024
Reactie van Ecommerce op 7 mrt 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

4/10 – Matig

Evelyn, Bronx

4 nachten verbleven in februari 2024
Reactie van Ecommerce op 5 mrt 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 – Uitstekend

Domingo

Reisde met familie
Cleanliness and profesionalism.
1 nacht verbleven in februari 2024
Reactie van Ecommerce op 5 mrt 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

2/10 – Ontzettend slecht

Tadeusz

Positief: Netheid, personeel en service
7 nachten verbleven in februari 2024
Reactie van Ecommerce op 5 mrt 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 – Goed

Christopher

Positief: Netheid, personeel en service
Overall, had a nice time. Staff were excellent.
2 nachten verbleven in februari 2024
Reactie van Ecommerce op 26 feb 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

6/10 – Redelijk

MARIA

Positief: Staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Clean
3 nachten verbleven in februari 2024
Reactie van Ecommerce op 26 feb 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

6/10 – Redelijk

Jose

Reisde met familie
Positief: Personeel en service, voorzieningen
Place is to old
2 nachten verbleven in december 2023
Reactie van Ecommerce op 5 feb 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

6/10 – Redelijk

Julia Ann

Reisde met familie
Positief: Netheid, personeel en service
Resort was very large & required a shuttle bus to get around. Extreme amount of steps. No place to sit ON beach, just bed huts to lay on. Even though they say there are a lot of restaurants, pools & beaches you’re only allowed at a few of them. The absolute worst part is high pressure sales to buy a membership-ended up being downright rude to make them leave us alone! Staff are absolutely wonderful! Friendly and very helpful. Food is delicious and plentiful.
9 nachten verbleven in januari 2024
Reactie van Ecommerce op 20 jan 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 – Goed

chad

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The food is amazing for an all inclusive. The resort is very large and you have to walk or take the shuttle bus around. The beach is ok. The beds by the sea are nice. If you want to eat anything other than buffets make your reservation when you arrive. The staff is great other than the ones trying to sell you time shares or houses. Also if you're not buying one you can't use all of the resort. The rooms were decent but they are remodeling them and should be better soon. All in all decent but not great.
4 nachten verbleven in januari 2024
Reactie van Ecommerce op 17 jan 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 – Goed

Jose

2 nachten verbleven in januari 2024
Reactie van Ecommerce op 17 jan 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 – Goed

Johnny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
After reading some reviews I had low expectations of the resort. The experience I had was quite the opposite. Food was great. Staff was great. Our room was comfortable and clean. Only downside for me was navigating the overall resort. It is a huge compound with a decent shuttle bus which did help. I would have preferred to walk had there been better directions throughout the compound.
3 nachten verbleven in januari 2024
Reactie van Ecommerce op 16 jan 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 – Uitstekend

LORISMEL

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing
1 nacht verbleven in januari 2024
Reactie van Ecommerce op 13 jan 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

8/10 – Goed

Betzaida

2 nachten verbleven in januari 2024
Reactie van Ecommerce op 13 jan 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

8/10 – Goed

Gina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Ecommerce op 13 jan 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

8/10 – Goed

Sarina

Positief: Netheid, personeel en service
La comida sin mucha variedad , no hay wifi gratis solo 1 hora y no tiene room service
2 nachten verbleven in december 2023
Reactie van Ecommerce op 13 jan 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 – Uitstekend

Yokasta

Reisde met familie
Excelentes habitaciones en Presidential Suites, y el mejor buffet lo tiene Casa Blanca en el Tropical.
2 nachten verbleven in december 2023
Reactie van Ecommerce op 13 jan 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

2/10 – Ontzettend slecht

laura

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The hotel staff and services overall are very deficient. The hotel had changed our reservation and gave us accomodation in another area of the resort that was way more noisy and common, compared to what we paid for that was more of a private and quiet experience. The experience was not good enough and the hotel staff did not know how to properly resolve the situation. I used to love this resort but after the last stay, I would NOT reccpommended to anybody.
2 nachten verbleven in december 2023
Reactie van Ecommerce op 13 jan 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 – Goed

Julio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Ecommerce op 13 jan 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

8/10 – Goed

Jessica

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Ecommerce op 13 jan 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

4/10 – Matig

ANTHONY, Jamaica

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Just wasnt good this time
2 nachten verbleven in december 2023
Reactie van Ecommerce op 13 jan 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Ecommerce op 15 feb 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

8/10 – Goed

louis

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Ecommerce op 8 feb 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 – Uitstekend

Man sze

Reactie van Ecommerce op 5 feb 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

6/10 – Redelijk

Becky

Reisde met een groep, Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Reactie van Ecommerce op 5 feb 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

6/10 – Redelijk

Ling wai

Reisde met familie
Reactie van Ecommerce op 5 feb 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

6/10 – Redelijk

XinMei

Reisde met partner
Reactie van Ecommerce op 5 feb 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

6/10 – Redelijk

Man sze

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Ecommerce op 5 feb 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 – Uitstekend

Moises

2 nachten verbleven in november 2023
Reactie van Ecommerce op 13 jan 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

2/10 – Ontzettend slecht

Mark

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property is showing its age front office staff is less then helpful. We would not comeback we had two bookings the front desk would not let us check into our room unless we gave up the nicer room that was paid for and then would not refund
1 nacht verbleven in november 2023
Reactie van Ecommerce op 1 dec 2023
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 – Uitstekend

Yadaw

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in november 2023
Reactie van Ecommerce op 1 dec 2023
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

2/10 – Ontzettend slecht

Apolinar

Zakenreiziger, Reisde met familie
The room has bedbugs in the mattresses
2 nachten verbleven in november 2023
Reactie van Ecommerce op 21 nov 2023
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,