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Beoordelingen van Lifestyle Tropical Beach Resort & Spa All Inclusive

3 out of 5
Lifestyle Tropical Beach Resort & Spa All Inclusive
Cofresi Beach, Puerto Plata, Puerto Plata

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 291 van 1007 beoordelingen" "
Gastenscore: 8 - Goed. 212 van 1007 beoordelingen" "
Gastenscore: 6 - Redelijk. 154 van 1007 beoordelingen" "
Gastenscore: 4 - Matig. 125 van 1007 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 225 van 1007 beoordelingen" "

7,4/10

Netheid

7,4/10

Personeel en service

6,6/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2020

4/10 – Matig

Tae, Astoria

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The grounds are expansive, the staff are very helpful and kind, but that’s about the limit of good things I can note. If not for staff I would give 1 star. There was never hot water in the room, the WiFi in room never worked, the rooms are not superb and need updating. The bed was terribly uncomfortable. A nice guy came at 2am and added about 3 duvet covers and that helped. Like I said staff are great. I moved to an adjacent but connected resort, which is supposed to be lower quality, but was better in every way. Do your research. You will always have fun in DR even if your hotel choice falls flat!
2 nachten verbleven in april 2024

10/10 – Uitstekend

Mayelin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente todo muy lindo y muy bueno para ir en familia también hay pisina para niños . Excelente hotel
2 nachten verbleven in april 2024

6/10 – Redelijk

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
What I like about the Tropical is a Good resort, clean and quiet. What I did not like about it, it has limited entertainment and everything a little bit far apart.
4 nachten verbleven in april 2024

8/10 – Goed

Christian

Reisde met familie
Positief: Personeel en service, voorzieningen
Excellent staff & customer service. They make you feel welcome at all times. Although i witnessed the property being well maintained on the exterior, the rooms could use a little TLC. Overall, me and the family had a great time. I would recommend this vacation spot.
4 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Silverio

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Horrible
1 nacht verbleven in februari 2024

6/10 – Redelijk

James

Property was okay parking. If you have your own vehicle, just be warned is about a quarter mile away downhill very inconvenient. Now what I didn't like is the bed. It appeared to me that the box spring was there but there was no mattress. I kid you, not that bed was hard on my body and after a week I am sore. The staff in the restaurant are very nice and very quick. To bring you your drinks and anything else you would need. If you have problems with your knees and walking, I do not recommend this resort. Everything's on a slope I only made it down Almost to the beach one time. Pools looked nice People seem to have a good time. I could never find the theater with the entertainment in the evening. Mostly because the place is so big and I was told only owners get golf carts.
8 nachten verbleven in april 2024
Reactie van Ecommerce op 16 apr 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 – Goed

Chad Edward

Reisde met partner
Positief: Personeel en service
First off for the money it is great. What they do not put in the description is that depending on what color wrist bands you have verys the access to certain amenities and places allowed on the resort. You can also not upgrade. They will also try to sell and pressure you into a time share. With that said the property could use updating (which looks like it is slowly starting). Staff is friendly food is good. If you want to eat anything other than buffet you will need to make reservations. Make them when you get there because they fill up fast. The beach is not great. There are a lot of activities to do around Puerto plata. Rooms were ok.
5 nachten verbleven in april 2024
Reactie van Ecommerce op 16 apr 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 – Uitstekend

Ines

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Been going there for years. Rooms at tropical needs to get updated but everything was perfect
4 nachten verbleven in april 2024
Reactie van Ecommerce op 16 apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

8/10 – Goed

Alyssa

Positief: Netheid, staat van de accommodatie en faciliteiten
6 nachten verbleven in april 2024
Reactie van Ecommerce op 16 apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

8/10 – Goed

Ailin

I like
6 nachten verbleven in april 2024
Reactie van Ecommerce op 16 apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

2/10 – Ontzettend slecht

Milquialis D

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
GO SOMEWHERE ELSE, DON'T WASTE YOUR MONEY HERE....Worst resort EVER. For starters, you have to pay $$ for WiFi, which is the worst. We were there for 7 days, and we could only eat at the buffet because you had to make reservations for ALL of the restaurants and we were not able to reserve at any of them because they were booked every time we went. The only thing we liked was the VIP Beach. The pool water looked dirty. Showers were dirty (moldy). The staff is not the best, but some of them were nice. I could keep going but I don't have the time to do so.
7 nachten verbleven in maart 2024
Reactie van Ecommerce op 13 apr 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 – Uitstekend

Juan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My second time staying and have to say the only thing that i did not like was that there was no hot water
5 nachten verbleven in maart 2024
Reactie van Ecommerce op 13 apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

4/10 – Matig

Nadeesha

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
We stayed at this hotel for 4 days and in the room it had so much roaches !!!!! I kept killing me when we turn off the light at night an turn it back come it’s a bunch of them scarring I went to the bathroom and seen one on the toilet and running on the sink area !! I was just over it didn’t make sense changing the room because it seem like all the rooms are the same
4 nachten verbleven in april 2024
Reactie van Ecommerce op 13 apr 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

2/10 – Ontzettend slecht

JUAN

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This this Resort is the worst experience a person can have. First of all, they don't let you enter the property before the check-up time arrives, you have to stay outside the property. There is no hot water, there is no air conditioning, the people are classist and treat you badly when you ask for a beer or some service in the all-inclusive the all-inclusive is terrible because they treat you badly when you ask for something. Don't go to that hotel, they are racist, they only serve white people and they only smile at them.
3 nachten verbleven in maart 2024
Reactie van Ecommerce op 8 apr 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

4/10 – Matig

Federico, Nanuet

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
What I purchase was not what I was given. They have several hotel with different category. I purchase one hotel with a king bed and the provided 2 full beds. When I requested the room change they gave me a room with a broken toilet and no hot water. After they could not fix the hot water they gave us another room. I went for a limited amount of day and wasting several hours in all the changes was very inconvenient. Afterwards getting things sorted, we had a great time.
4 nachten verbleven in april 2024
Reactie van Ecommerce op 8 apr 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

2/10 – Ontzettend slecht

alfredito

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stay 5 days with no AC
4 nachten verbleven in april 2024
Reactie van Ecommerce op 6 apr 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 – Uitstekend

Anand

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Ecommerce op 8 apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

8/10 – Goed

Rodolfo Alejandro

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Some Areas they were very attentive to the customer. The VIP pool great. Lifestyle Beach seems as they was nobody. But good place. Great experience
4 nachten verbleven in april 2024
Reactie van Ecommerce op 6 apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 – Uitstekend

sofiya

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good!!!!
10 nachten verbleven in maart 2024
Reactie van Ecommerce op 6 apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

2/10 – Ontzettend slecht

Foram

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not hot water pressure low Too long of wait for issues to be fixed Cockroaches in room Given a very small room
Reactie van Ecommerce op 1 apr 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 – Uitstekend

Arielle

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I've gone to this resort 8 times in the last 10 years, that should say a lot.
4 nachten verbleven in februari 2024
Reactie van Ecommerce op 1 apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

8/10 – Goed

James Daniel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a amazing time! Property was beautiful and staff was great! Bring your walking shoes the property is huge! The room was okay, maid service was perfect! Everone we met was friendly.. We cant wait to go back! We did uograde to vip witch is the way to go if you can
7 nachten verbleven in maart 2024
Reactie van Ecommerce op 1 apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

6/10 – Redelijk

Maria

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
The air conditioner didn’t work. The bedroom furniture were damaged and they had a broken glass in the bathroom
5 nachten verbleven in maart 2024
Reactie van Ecommerce op 1 apr 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

2/10 – Ontzettend slecht

Patria

Negatief: Netheid
2 nachten verbleven in maart 2024
Reactie van Ecommerce op 1 apr 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 – Goed

Edward

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Birn
2 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

6/10 – Redelijk

jonathan

Reisde met familie
From 1 to 10 my rate for this resort will be a 4 the place to assert extent is OK, I feel like they’re entertainment should be better Also, the recruiting crew are really press about you becoming a member they are constantly harassing you about taking a tour that ends at the headquarters for you to become a member. I feel like when you are on vacation it’s for you to relax. Therefore, if you’re constantly getting harassed to take a tour for you to become member it’s a little annoying.
5 nachten verbleven in februari 2024
Reactie van Ecommerce op 28 mrt 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

2/10 – Ontzettend slecht

Janey

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Voorzieningen
Negatief: Netheid, personeel en service
I would not recommend this resort. The food was very limited and not good at all.
2 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 – Uitstekend

Norberto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me gusto el servicio
2 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Estimado huésped,Gracias por hospedarse con nosotros y por sus positivos comentarios los cuales apreciamos muchísimo. Nos agrada mucho saber que sus vacaciones fueron memorables y que disfrutó de nuestra propiedad, servicios y facilidades como así también del trato amable de nuestro personal. Esta es su casa y esperamos tenerle nuevamente con nosotros.Saludos Cordiales,

10/10 – Uitstekend

Dianicy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente trato me encantó
6 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Estimado huésped,Gracias por hospedarse con nosotros y por sus positivos comentarios los cuales apreciamos muchísimo. Nos agrada mucho saber que sus vacaciones fueron memorables y que disfrutó de nuestra propiedad, servicios y facilidades como así también del trato amable de nuestro personal. Esta es su casa y esperamos tenerle nuevamente con nosotros.Saludos Cordiales,

10/10 – Uitstekend

Elizabeth Rodriguez

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Me encantó
6 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Estimado huésped,Gracias por hospedarse con nosotros y por sus positivos comentarios los cuales apreciamos muchísimo. Nos agrada mucho saber que sus vacaciones fueron memorables y que disfrutó de nuestra propiedad, servicios y facilidades como así también del trato amable de nuestro personal. Esta es su casa y esperamos tenerle nuevamente con nosotros.Saludos Cordiales,

10/10 – Uitstekend

Patricia

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the food and the pleasant atmosphere of the area. The rooms were clean and well-maintained, however, the only issue I encountered was the hardness of the bed. I wanted to sleep in it so badly, but my body ached at night, possibly because I am used to a softer mattress. The service at the restaurant was great, with some waiters being especially friendly and accommodating. I’m coming back!
4 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

6/10 – Redelijk

Marlenys

3 nachten verbleven in maart 2024
Reactie van Ecommerce op 16 apr 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

4/10 – Matig

Wendy

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No hot wate,I found a cockroach in the room and the bed was so uncomfortable bathroom old
2 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 – Goed

JOSE

Reisde met partner
Positief: Voorzieningen
Todo bien pero dure 7 día y nunca tuve agua caliente, y del personal buen trato, Yaquelin reyes en el restaurante casa blanca muy amable y profesional Y Catalina la chica de la limpieza muy profesional
7 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Estimado huésped,Gracias por hospedarse con nosotros y por sus positivos comentarios los cuales apreciamos muchísimo. Nos agrada mucho saber que sus vacaciones fueron memorables y que disfrutó de nuestra propiedad, servicios y facilidades como así también del trato amable de nuestro personal. Esta es su casa y esperamos tenerle nuevamente con nosotros.Saludos Cordiales,

8/10 – Goed

Layda

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The property was nice and clean, the stuff was super friendly and helpful. The food was okay but I am picky so I can’t say, they did have a variety of food.
3 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

10/10 – Uitstekend

Roberto

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not our first time staying at this property and it's always on the top of our list still. Very economical, lots to do, close to Ocean World, can go to resort beside and eat included or even lounge by their pool/s. Cons: Ocean is very rough at this location, rooms are very basic,
7 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

6/10 – Redelijk

Anilza

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
You get what you pay for……. The rooms are outdated and run down, AC in rooms suck, there were like 5 lizards staying in the room with us (free of charge) but we made the best of our trip. There is a lot of entertainment which was great. Restaurant reservations are super hard to get. WiFi was garbage! (Which is an additional charge per day) If you are forced to wear the blue VIP band they are going to harass you to attend this timeshare event which they tell you it’s a regular tour of the property but it’s not. The staff was nice and helpful. Overall I would go to puerto plata again but not to sure if I would stay here again.
4 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 – Uitstekend

Patricia

Positief: Personeel en service
2 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

2/10 – Ontzettend slecht

Jessica

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They lie about how the rooms look…my room had a terrible smell … they refused to i upgradey room … they have sales people always trying to get you to do the spa will never go back
4 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 – Goed

Shelly Ann, Templeton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great very friendly welcoming
4 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

4/10 – Matig

Erik

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Leider viele Amerikaner dort für einen saufurlaub, man hat keine Ruhe und weiß gar nicht wo man mit seinem Armband rein darf. Es gibt sehr viele verschiedene Bereiche und Armbänder. Sodass man nicht alles nutzen kann
3 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 – Uitstekend

francisco

V nice
3 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

6/10 – Redelijk

Natalie

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
It could have been so much better the drinks were extremely watered down
3 nachten verbleven in maart 2024
Reactie van Ecommerce op 28 mrt 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

2/10 – Ontzettend slecht

Saymon

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Toilets don’t flush, rooms smells cigarettes no hot water
3 nachten verbleven in maart 2024
Reactie van Ecommerce op 22 mrt 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

8/10 – Goed

francis

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property was easy to get around Buffet was ok Restaurants were difficult to get times even when we were 1st in-line at times we were told to be there to sign up and all restaurants were not open every night Our room was great other than no hot water in our room Cabanas by the ocean we’re awesome Bars in VIP area were great the pools were good and nightly entertainment was ok Communication was tough however I only speak English and had a hard time understanding the employees All in all I’d rate it at 3.5 stars out of 5 and would consider going back
6 nachten verbleven in maart 2024
Reactie van Ecommerce op 22 mrt 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

2/10 – Ontzettend slecht

Derick

6 nachten verbleven in maart 2024
Reactie van Ecommerce op 13 apr 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

10/10 – Uitstekend

yolanda, newark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
THE STAFF SERVICES
5 nachten verbleven in maart 2024
Reactie van Ecommerce op 20 mrt 2024
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay, your comments encourage us to continue improving our services.Thank you for staying with us and we look forward to be able to welcome you back.Warmest Regards

2/10 – Ontzettend slecht

Kathleen

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I paid for a reservation at Lifestyle Tropical and was given a substandard room at the Confresi Palm. .Alex at Guest Services refused to provide an explanation but offered an upgrade if I paid an additional fee. There were periodical black outs, intermittent hot water and my TV did not work. The concierge hijacked half my day on a tour of what I could have if I joined their vacation club.
3 nachten verbleven in maart 2024
Reactie van Ecommerce op 20 mrt 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,

4/10 – Matig

Yvonne Latisha

Negatief: Staat van de accommodatie en faciliteiten
Wi-fi not good. Not a lot of choices to eat and restaurants did not stay open late. Very hilly and no disco.
4 nachten verbleven in maart 2024
Reactie van Ecommerce op 20 mrt 2024
Dear guest, We appreciate your feedback, as this is the best way to address and find solutions to discrepancies. We would like to apologize for any inconvenience you may have experienced, we will be checking with the Departments involved to see how we can improve our operation. We sincerely regret that on this occasion we have not been able to fully meet your expectations. With best regards,