2 buitenzwembaden, ligstoelen bij het zwembad

Beoordelingen van Viva Tangerine by Wyndham, A Trademark All Inclusive

3.5 out of 5
Viva Tangerine by Wyndham, A Trademark All Inclusive
Carretera Sosua-cabarete, Cabarete, Puerto Plata

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 362 van 1013 beoordelingen" "
Gastenscore: 8 - Goed. 256 van 1013 beoordelingen" "
Gastenscore: 6 - Redelijk. 174 van 1013 beoordelingen" "
Gastenscore: 4 - Matig. 85 van 1013 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 136 van 1013 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

7,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Roman

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
zeer goede ontvangst door yoan en cinthia hotel is een aanrader voor iedereen die naar caberete gaat we komen zelfs al 16 jaar hier hotel en eten een aanrader personeel zeer vriendelijk
3 nachten verbleven in maart 2024
Reactie van Viva Tangerine by Wyndham op 7 mrt 2024
Dear Roman ,There is no greater compliment than to hear from our loyal return guests that their stays are exceptional time and time again.We are delighted to hear that you and your family had such a pleasant stay while enjoying our convenient location and entertaining activities. We look forward to your next stay with us and thank you for your positive review of the Viva Tangerine by WyndhamKind regards, Customer CareViva Tangerine by Wyndham

10/10 – Uitstekend

Roman

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
zeer goede resort een aanrader om hier heen te gaan 5 steren waard personeel zeer vriendelijk eten een dille 10
3 nachten verbleven in november 2022
Reactie van Viva Wyndham Tangerine op 12 jan 2023
Dear Customer,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Wyndham Tangerine

10/10 – Uitstekend

Roman

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
goede service en net hotel
3 nachten verbleven in juni 2022
Reactie van Viva Wyndham Tangerine op 28 jun 2022
Dear Roman, We sincerely appreciate your positive review about your vacation and thank you for choosing to stay at Viva Wyndham Tangerine Our goal is to provide all of our guests with enjoyable and happy vacation experiences. We are glad to know that we have achieved this. We look forward to welcoming you back soon at our Resort. Best regards, Customer Care Viva Wyndham Tangerine

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
zeer goede accomodatie wij komen hier al vanaf 2008
3 nachten verbleven in juli 2021

10/10 – Uitstekend

Alexey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Viva Tangerine is one of the best all inclusive hotels in the area and for shure the best at Cabarette beach. Spent one week there. Family friendly. Hotel size is just about right, not too big, not too small and that makes every guest special. Hotel has a big pool just in front of the ocean. Bar is good. All kind of drinks in there. Good buffet and three a la carte restorants. If you stay for a week you can pick each of them. We tried two: Fusion and Mexican and they were good. Very fast service. Usually I dont like a la carte because of waiting time, but its not this case. Seems like hotel managment makes work right. All staff is very friendly. Etertainment team just grait converting hotel routine into adventure. For thouse who like to play volleyboll, the net and ball is in there at the beach. Hotel has water sport activities like kayaks, paddleboards, sail boat, diving senter. While hotel located at one the famous kite beaches in the world and you want to try that, many kite scools arround and one of them just around the corner. Within 5-10 min short walk from outside of hotel you'll find everything you need like supermarket, pharmacy or car rental with very reasonable prices. So you can rent a car and explore the area wich is way more nature compare to other side of the island. Withis in 100-150 mi around you'll find everything from beutiful uncrowded beaches to caves, waterfalls, lagunas and underground lakes. Will definitely come back some day.
7 nachten verbleven in maart 2024
Reactie van Viva Tangerine by Wyndham op 28 mrt 2024
Dear Alexey,We would like to thank you for sharing your review with other travelers on Expedia. We truly appreciate you choosing Cabarete and especially our resort for your family vacation. We are thrilled to hear you had an excellent time with your family and hope that your detailed review will help other visitors to choose us.Your comments about the friendliness of our staff motivate us to provide an even better service to our customers. One more time, we would like to thank you for your preference and we hope to have the chance to welcome you back soon.Warm regards,Customer CareViva Tangerine by Wyndham

4/10 – Matig

Sean

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
If you want to eat good go outside property
Reactie van Viva Tangerine by Wyndham op 27 mrt 2024
Dear Sean,Please accept a sincere apology for any inconvenience that you might have experienced during your recent stay in Cabarete. We appreciate the time you dedicated to write your remarks about your vacation. Your comments will assist us in our commitment to improve in all aspects of our operations.It is our priority to satisfy all of our clients and we can assure you that we work every day with great efforts to optimize our services.Thank you for the opportunity to serve you at our resort.Best regards,Customer CareViva Tangerine by Wyndham

4/10 – Matig

Mark

Reisde met een groep
Negatief: Netheid, voorzieningen
Room was moldy, which is not good for a person with lung cancer, such as myself. The food was mediocre at best. Other resorts / hotels in Dominican Republic have much better food. Staff not so friendly. Restaurants that needed reservations were understaffed and seemed to rush people through their meals.
7 nachten verbleven in maart 2024
Reactie van Viva Tangerine by Wyndham op 24 mrt 2024
Dear Mark,Thank you for taking the time to write your feedback regarding your stay in our property. We sincerely appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations.The incident that you mentioned has been brought to the attention of the involved department. We are sorry for any inconvenience or annoyance that you might have experienced during your last visit with us.We remain at your entire disposal.Kind regards,Customer CareViva Tangerine by Wyndham

8/10 – Goed

Jorge

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have a great time in family!!!great staff !!
4 nachten verbleven in maart 2024
Reactie van Viva Tangerine by Wyndham op 25 mrt 2024
Dear Jorge,Thank you very much for taking the time to post your commentary.We would like to express our gratitude for choosing our Resort. We are grateful for your remarks and especially we are happy to know that you had a great vacation at our resort.We would be honored to welcome you back in a near future.Kind regards,Customer Care

6/10 – Redelijk

Ravan, Brooklyn

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
During my recent stay at Viva Tangerine, I experienced a mix of positives and negatives that I believe potential guests should be aware of. One of the notable issues I encountered was the behavior of some male staff members. While most of the staff were professional and courteous, there were instances where certain male staff members were overly friendly, especially towards women traveling alone. This eagerness to push themselves on guests was off-putting and, at times, unsettling. Another aspect that left much to be desired was the quality of the buffet food. While there were one or two meals that were passable, the overall quality was disappointing. Many guests, myself included, found the variety and taste lacking. Additionally, the rooms themselves were outdated, echoing the sentiments of other guests who had stayed there previously. However, one of the hotel's strengths is its convenient location within the town. The entertainment was really good and It’s 20min from the airport, so if your flight is delayed no rush! It's great to have the option to step out and explore the local food scene, especially since the hotel is situated in an area with several dining options within walking distance. Nonetheless, it's frustrating to pay for food outside the hotel when it's supposed to be included in the all-inclusive package. This discrepancy between expectation and reality regarding food costs can be a significant downside for budget-conscious travelers.
7 nachten verbleven in maart 2024
Reactie van Viva Tangerine by Wyndham op 24 mrt 2024
Dear Ravan,We would like to thank you for visiting our resort during your recent vacation here. Thank you very much for taking the time and trouble to bring these points to our attention. Your insightful comments are highly appreciated. Your experience and the information you are providing will help us to continually improve our services.Thank you once again for your comments. It would be a pleasure to welcome you back to our resort in the near future and to show you our improvements.Best Regards,Customer CareViva Tangerine by Wyndham

10/10 – Uitstekend

Shyanne Angie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very friendly staff, definitely perfect for a family getaway. Many activities for children & adults!
6 nachten verbleven in maart 2024
Reactie van Viva Tangerine by Wyndham op 24 mrt 2024
Dear Shyanne,We are grateful for your remarks and especially we are happy to know that you had a memorable Stay at our Resort.Thank you for recommending Viva Tangerine by Wyndham and please do not forget that we will be pleased to welcome you back anytime.Best regards,Customer CareViva Tangerine by Wyndham

10/10 – Uitstekend

Nathalie

Positief: Netheid, personeel en service
8 nachten verbleven in maart 2024
Reactie van Viva Tangerine by Wyndham op 22 mrt 2024
Dear Nathalie,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Tangerine by Wyndham

6/10 – Redelijk

Amy

Reisde met een groep
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
It wasn’t what I was expecting. From what we saw from pictures, it appeared like a more put together resort. The room had wallpaper peeling off the walls. One light worked in the room. We had to call maintenance to fix the issue. When the main light was being fixed, water poured out of the covering of the light and splatted on the floor. The ceiling paint was peeling and hanging from the ceiling due to the water damage of the AC. Definitely a more family friendly resort, if that’s not what you are looking for. Staff were very accommodating and were very intentive.
5 nachten verbleven in maart 2024
Reactie van Viva Tangerine by Wyndham op 19 mrt 2024
Dear Amy,We appreciate the time you dedicated to write your remarks about your vacation. Please accept a sincere apology for any inconvenience that you might have experienced. It is our priority to satisfy all of our clients and we can assure you that we work every day with great efforts to optimize our services, that’s why we have taken all the necessary actions in order to avoid this situation occurs again. Thank you again for your feedback. Kind regards, Customer CareViva Tangerine by Wyndham

10/10 – Uitstekend

Jessica A, Morrison

Reisde met familie en kleine kinderen
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Being able to walk to restaurants and shop in in the stires clpse by
5 nachten verbleven in januari 2024
Reactie van Viva Tangerine by Wyndham op 18 mrt 2024
Dear Jessica,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Tangerine by Wyndham

6/10 – Redelijk

thomas

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
It was good but not to many dining options
7 nachten verbleven in maart 2024
Reactie van Viva Tangerine by Wyndham op 18 mrt 2024
Dear Thomas,We appreciate the time you dedicated to write your remarks about your stay at Viva Tangerine by WyndhamThanks for your kind comments about our staff and service. We regret not having been able to fulfill your expectations. Thank you for choosing to stay with us.Kind regards,Customer CareViva Tangerine by Wyndham

4/10 – Matig

RAHSHAWN JAVON

Reisde met familie
Positief: Netheid, personeel en service
Before going to this property, I read the reviews and thought, it looks nice I think the reviewers were a little harsh, but I witnessed for myself that they weren’t. The best thing about this property is some of the staff. They were friendly and eager to help. The buffet can use an update. If you eat pork, you’ll be happy. I only eat chicken and fish, so breakfast was limited to carbs and fruits, lunch was ok, but if you were in line, staff members would cut the line in front of guests. Never have I seen that at ANY resort I’ve visited. The drinks were not well made , so if you’re a drinker, be prepared for long lines and small glasses lol. The doors are not properly sealed, so not only the light comes into the room from the hallway, but you can hear all the noise as well. No washcloth in my son’s room and when he called, it took them an hour to get them to him. Restaurants are very small, so getting a reservation is almost impossible because the people who have bought their version of timeshares, has priority over everyone else and they’re not embarrassed to say that to the guest either. If you’re a surfer or love water sports, this beach is for you. Water is very rough, so you can go in and get beat up by the water, or you can stay by the pool. Btw, no umbrellas at the pool. My opinion on this resort is that they cater only to the people that buy into their timeshare and not all there guests. I guess they don’t value the fact that we all paid to stay.
3 nachten verbleven in maart 2024
Reactie van Viva Tangerine By Wyndham op 16 mrt 2024
Dear RAHSHAWN JAVON,Thank you for taking the time to write your feedback regarding your stay in our property. We sincerely appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations.The incident that you mentioned has been brought to the attention of the involved department. We are sorry for any inconvenience or annoyance that you might have experienced during your last visit with us.We remain at your entire disposal.Kind regards,Customer CareViva Tangerine by Wyndham

10/10 – Uitstekend

robin james

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An overall great value
6 nachten verbleven in maart 2024
Reactie van Viva Tangerine by Wyndham op 10 mrt 2024
Dear Robin James,Thank you for your positive review.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Tangerine by Wyndham

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed the various entertainment options available
8 nachten verbleven in maart 2024
Reactie van Viva Tangerine by Wyndham op 13 mrt 2024
Dear David, Thank you for your comment, it's a pleasure to know that you enjoyed your last vacation at our resort Viva Tangerine by Windham. Best regards.

8/10 – Goed

Melanie

6 nachten verbleven in maart 2024

6/10 – Redelijk

Saoud

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The staff at the resort the was good. They were incredibly helpful, friendly, and made our stay enjoyable. The pool and beach area were perfect for relaxing and felt safe. The availability of food and drinks was convenient and refreshing. However, I did encounter a few issues with my room. The ceiling light was not working, and there was no hot water in either of the rooms. Additionally, we had to reset the door cards for both rooms as they were not functioning properly. They had to change the battery in one of the door system at midnight becuase the card wasn't working. Furthermore, the air conditioning in my room didn't work until 1am on my last night. The room became unbearably hot, and I was sweating excessively. I reported this issue multiple times since my arrival, but they were not resolved until midnight on my last night. It was frustrating to deal with the lack of cold air, especially considering I had made numerous reports. Finally, after sending someone to fix it, I was able to enjoy some much-needed cool air. Despite these issues, I found the overall ambiance of the place to be nice and relaxing.
2 nachten verbleven in maart 2024
Reactie van Viva Tangerine by Wyndham op 8 mrt 2024
Dear Saoud ,Thank you for publishing your positive review on Expedia.We are glad to know that this was your second time visiting us and that was even better than the first one.Our continuous commitment is to provide a quality service to all off our guests, please be sure that your comments will be taken into consideration as they will assist us to continue improving. Please do not forget that we will be pleased to welcome you back at Viva Tangerine by WyndhamBest regards,Customer CareViva Tangerine by Wyndham

6/10 – Redelijk

sabal

Reisde met familie
The food At breakfast was very good, lunch & dinner is mediocre…salad was good , some veggy dishes were good but the meat dishes is horrible.The beef chewy,the fish not fresh, the chicken pieces were small and cannot be easily recognized as chicken.The lunch food was also repeated for dinner , all at the same day(3/5/24)
3 nachten verbleven in maart 2024
Reactie van Viva Tangerine by Wyndham op 7 mrt 2024
Dear guest,We would like to thank you for sharing your review with other travelers on Expedia. We truly appreciate you have chosen Cabarete and especially our resort for your recent vacation. We are thrilled to hear you had an excellent time and hope that your detailed review will help other visitors to choose us.Rest assure that your suggestion have been taken into account for improving the quality of our services.Please do not forget that we will be pleased to welcome you back at Viva Tangerine by WyndhamBest regards,Customer CareViva Tangerine by Wyndham

2/10 – Ontzettend slecht

Jessica

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van Viva Tangerine by Wyndham op 7 mrt 2024
Dear Jessica,Thank you for sharing your rating with us on your recent vacation at the Hotel.We apologize for any inconvenience that you might have experienced during your stay.Again thank you for choosing to stay with us.Kind regards,Customer CareViva Tangerine by Wyndham

10/10 – Uitstekend

selenia

Reisde met partner
good stay so far.
3 nachten verbleven in maart 2024
Reactie van Viva Tangerine by Wyndham op 6 mrt 2024
Dear Selenia,Thank you for giving us the opportunity to serve you at Viva Tangerine by Wyndham. We are pleased to know that you had the opportunity to enjoy your vacation at our resort.It is a pleasure to know that our services and facilities met your expectations, the satisfactory comments of our guests are our best reward.Do not forget that we will be honored to receive you on your next visit to Cabarete.Sincerely,Customer CareViva Tangerine by Wyndham

10/10 – Uitstekend

Ronan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property, staff, and beach were amazing and exceeded expectations. The food at the buffet was also great with a wide selection for each meal. The only complaint in these reviews that is legit is there is often not hot water. Wish I could have stayed longer.
3 nachten verbleven in maart 2024
Reactie van Viva Tangerine by Wyndham op 5 mrt 2024
Dear Ronan,Thank you for choosing Viva Resorts by Wyndham for your stay.Reading your positive review is a real reward for the entire team here at Viva Resorts by Wyndham and we are very happy to know that we have achieved our goal of offering you a memorable stay at our Viva Tangerine by Wyndham Resort. Your kind remarks regarding our staff will be passed on to them.We look forward to offering you a second unforgettable holiday at one of our properties in Mexico, The Bahamas or the Dominican Republic.Kind regards,Customer CareViva Tangerine by Wyndham

6/10 – Redelijk

Gabrielle

4 nachten verbleven in februari 2024
Reactie van Viva Tangerine by Wyndham op 25 mrt 2024
Dear Gabrielle,Thank you for sharing your rating with us on your recent vacation at the Hotel.We apologize for any inconvenience that you might have experienced during your stay.Again thank you for choosing to stay with us.Kind regards,Customer CareViva Tangerine by Wyndham

4/10 – Matig

Reynold

Reisde met familie
Positief: Netheid, voorzieningen
The place globally looks great and lovely, dinning and its area is somewhat fair. But room has NO working phone for all days stayed. Shower time to time stop watering while taking shower. It takes two before someone even came to open a safe. Internet service or wi-fi is 4 on 10. Personally my staying was not satisfactory.
1 nacht verbleven in februari 2024
Reactie van Viva Tangerine by Wyndham op 4 mrt 2024
Dear Reynold,Thank you for sharing your comments with us on your recent vacation at the north coast of the Dominican Republic. We regret the inconveniences that you might have experienced during your recent vacation at our resort. We take our guest’s opinions very serious and therefore rest assured that your comments will be taken as valid points that will assist us in our commitment to continue improving the quality of our services for our future guest.Thank you for the opportunity to serve you at our resort.Kind regards,Customer CareViva Tangerine by Wyndham

8/10 – Goed

Sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in februari 2024
Reactie van Viva Tangerine by Wyndham op 2 mrt 2024
Dear Sarah,We are grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Tangerine by Wyndham

10/10 – Uitstekend

sergio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing Place to go with a family! the food is ok. the environment is great.
4 nachten verbleven in februari 2024
Reactie van Viva Tangerine by Wyndham op 28 feb 2024
Dear sergio,Thank you for choosingour Viva Tangerine by Wyndham to stay in.It's an honor for us to read reviews from our guest and to see that we have met our commitment of providing excellent services and facilities. We will be glad to serve you again.Best Regards,Customer Care

2/10 – Ontzettend slecht

joselyn

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
We had no hot water, tv was very limited could not access children channel. Had a blood stain pillow case. I reported every single thing plus was charged $120 extra adult fee
3 nachten verbleven in februari 2024
Reactie van Viva Tangerine by Wyndham op 27 feb 2024
Dear Joselyn,Thank you for the review regarding your recent stay at Viva Tangerine by WyndhamWe are sorry your experience did not meet your expectations. Your comments will help us evaluate our amenities and services. Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit the Viva Tangerine by Wyndham.Kind regards,Customer CareViva Tangerine by Wyndham

10/10 – Uitstekend

Yahaira

Reisde met partner
Positief: Voorzieningen
Me sentí segura, tranquila muy buen servicio y atenciones. Los show fueron excelentes, pero pienso que deben mostrar un poco de cultura Dominicana
Reactie van Viva Tangerine by Wyndham op 27 feb 2024
Estimada Yahaira,Gracias por publicar sus comentarios sobre su estadía en Viva Tangerine by WyndhamValoramos las observaciones hechas en referencia a nuestros servicios y le aseguramos que serán tomadas en cuenta con el fin de mejorar.Esperamos recibirle nuevamente en nuestras instalaciones.Atentamente,Servicio al Huésped del hotelViva Tangerine by Wyndham

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
7 nachten verbleven in februari 2024
Reactie van Viva Tangerine by Wyndham op 25 feb 2024
Dear Joseph,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Tangerine by Wyndham

10/10 – Uitstekend

Andreas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
overall great value. Food selection limited could be improved
7 nachten verbleven in februari 2024
Reactie van Viva Tangerine by Wyndham op 24 feb 2024
Dear Andreas,We really appreciate your review published. We are grateful for your remarks and especially we are happy to know that you had a memorable Stay at our Resort.Thank you for recommending Viva Tangerine by Wyndham and please do not forget that we will be pleased to welcome you back anytime.Best regards,

2/10 – Ontzettend slecht

Olivia

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The elevator was broken during the entire stay; No access to Wi-Fi. The room balcony only can hold one person. The bathroom had multiple leaks: the sink and behind the toilet. Not to mention lukewarm water in the shower. If your woman is staying alone, be careful. Staff members follow you around continuously, asking what room you're in and trying to sell excursions on the side. Made it known there are cameras only in certain areas. Do not purchase hotel round-trip transportation. It was triple the price, and they never picked us up upon arrival.
5 nachten verbleven in februari 2024
Reactie van Viva Tangerine by Wyndham op 24 feb 2024
Dear Olivia,Thank you for sharing your comments with us on your recent vacation at the north coast of the Dominican Republic. We regret the inconveniences that you might have experienced during your recent vacation at our resort. We take our guest’s opinions very serious and therefore rest assured that your comments will be taken as valid points that will assist us in our commitment to continue improving the quality of our services for our future guest.Thank you for the opportunity to serve you at our resort.Kind regards,

6/10 – Redelijk

Eliana, RIDGEWOOD

Reisde met familie
Positief: Personeel en service
Viva Tangerine was smaller than advertised I feel…only one bar for the entire hotel and lines formed at the bar at times. The pool is small and seemed a bit dirty at times (with leaves and sand). Food was average; not much diversity and meat/chicken items went fast. Had to make sure to be there early to get more variety of items. The Italian restaurant was good also, although some of the seafood items tasted a bit old/defrosted. The staff was super inviting and entertaining; they really went out of their way to make you feel welcomed. Ok for a quick weekend getaway, if you’re looking something upscale, this might not be to your liking.
2 nachten verbleven in februari 2024
Reactie van Viva Tangerine by Wyndham op 29 feb 2024
Dear Eliana,Please accept a sincere apology for any inconvenience that you might have experienced during your recent stay in Cabarete. We appreciate the time you dedicated to write your remarks about your vacation. Your comments will assist us in our commitment to improve in all aspects of our operations.It is our priority to satisfy all of our clients and we can assure you that we work every day with great efforts to optimize our services.Thank you for the opportunity to serve you at our resort.Best regards,Customer CareViva Tangerine by Wyndham

4/10 – Matig

Amedeo

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property is outdated. Friendly staff however in desperate need of training. Food options very limited, poor quality and poor presentation. Not enough shade around pool or property. In terms of the rooms, one day no towels, another no soap and another day no water. Beautiful beach without any infrastructure. Horse and animal poop on the sand every day. Advertised pictures are not current.
7 nachten verbleven in februari 2024
Reactie van Viva Tangerine By Wyndham op 23 feb 2024
Dear Amedeo,Thank you for choosing our Resort as the destination for your recent vacations. We appreciate your comments about our services.We apologize for the inconvenience that you might have experienced.Please do not forget that we will be pleased to welcome you back at CabareteKind regards,Customer CareViva Tangerine by Wyndham

4/10 – Matig

Edward

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen
Very small property with limited options for food. This is the first resort that calls Johnnie Walker red label, “top shelf”. The concierge service just wants to sell you a timeshare right when you arrive. I traveled with my family of 5 and had better luck paying to eat at surrounding restaurants by the beach. And yes, the other reviews are true, no hot water, constant septic smell when you shower. Last but not least, if you’re European or from the States, the staff is so nice, but the second they know you’re latino/Hispanic, they could care less about you. Most of the attention goes towards them, and the worst part is, the don’t even tip well. But hey, save yourself the trip and find better accommodations elsewhere if any of this makes sense.
Reactie van Viva Tangerine by Wyndham op 23 feb 2024
Dear Edward,Thank you for sharing your comments with us on your recent vacation.We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities.We apologize for any inconvenience that you might have experienced during your stay.Again thank you for choosing to stay with us.Kind regards,Customer CareViva Tangerine by Wyndham

4/10 – Matig

Kaitlyn

Positief: Netheid, staat van de accommodatie en faciliteiten
Reactie van Viva Tangerine by Wyndham op 22 feb 2024
Dear Kaitlyn,We appreciate your ranking on Expedia.We are sorry your experience did not meet your expectations. We hope to have the opportunity of regaining your trust the next time you visit Cabarete.Kind regards,

4/10 – Matig

Nadine

Reisde met een groep
Positief: Netheid
The pool side and the beach was the highlight of my trip..the food was terrible they didn't make much if an effort with the food, the drinks was water down with cheap liquor that you couldn't taste. We were given a single room,when we paid for a double queen room. Didn't get our room until 3pm the next day, so basically we paid for 3 days and only got 2 days out of ouout of our package
3 nachten verbleven in februari 2024
Reactie van Viva Tangerine By Wyndham op 22 feb 2024
Dear Nadine,We appreciate the time you dedicated to write your remarks about your stay. Your review will assist us in our commitment to improve in all aspects of our operations.We regret not having been able to fulfill your expectations.Thank you for the opportunity to serve you at our resort.Kind regards,Customer CareViva Tangerine by Wyndham

8/10 – Goed

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
7 nachten verbleven in februari 2024
Reactie van Viva Tangerine by Wyndham op 25 feb 2024
Dear Brian,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Tangerine by Wyndham

8/10 – Goed

Dale

Positief: Netheid, personeel en service
9 nachten verbleven in februari 2024
Reactie van Customer Care op 17 feb 2024
Dear Dale,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Tangerine by Wyndham

10/10 – Uitstekend

Pamela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Viva Tangerine By Wyndham op 22 feb 2024
Dear Pamela,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Tangerine by Wyndham

6/10 – Redelijk

Walter

Positief: Netheid, personeel en service
1. No hot water in shower. I understand the reasons, but you should have some. 2. one of the onsite vendors photo was always begging for money Im at an all-inclusive not some flop house. The Viva Dominican staff was excellent.
7 nachten verbleven in februari 2024
Reactie van Customer Care op 13 feb 2024
Dear Walter ,Thank you for publishing your positive review on Expedia.Our continuous commitment is to provide a quality service to all of our guests. Therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property, but regret that not everything was perfect. We assure you that the involved departments were informed about these incidents and we will do our utmost to improve the quality of our services. Please do not forget that we will be pleased to welcome you back at Viva Tangerine by WyndhamBest regards,Customer CareViva Tangerine by Wyndham

8/10 – Goed

Doug

Reisde met familie
Positief: Netheid, personeel en service
I liked the restaurants that can be used instead of the buffet. i did not like the equipment for activities. The table tennis paddles were in very poor shape, the tennis racket and balls were terrible and I did not have access to any of the water sports equipment. If you're the type of person that likes to be active on a vacation, the overall equipment and access was poor.
7 nachten verbleven in februari 2024
Reactie van Customer Care op 14 feb 2024
Dear Doug,Thank you for publishing your review on Expedia.Our continuous commitment is to provide a quality service to all of our guests. Therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property, but regret that not everything has meet your expectations.We assure you that your suggestion have been taken into account for improving the quality of our services.Please do not forget that we will be pleased to welcome you back at Viva Tangerine by WyndhamBest regards,Customer CareViva Tangerine by Wyndham

6/10 – Redelijk

Malaki

Positief: Netheid, personeel en service
3 nachten verbleven in februari 2024
Reactie van Customer Care op 14 feb 2024
Dear Malaki,Thank you for sharing your rating with us on your recent vacation at the Hotel.We apologize for any inconvenience that you might have experienced during your stay.Again thank you for choosing to stay with us.Kind regards,Customer CareViva Tangerine by Wyndham

6/10 – Redelijk

Lorenzio

2 nachten verbleven in februari 2024
Reactie van Viva Tangerine by Wyndham op 20 mrt 2024
Dear Lorenzio,We are grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Tangerine by Wyndham

6/10 – Redelijk

Melissa

Negatief: Netheid, personeel en service
the food choices aren’t that great for the price your paying
2 nachten verbleven in januari 2024
Reactie van Customer Care op 5 feb 2024
Dear Melissa ,Thank you for publishing your positive review on Expedia.Our continuous commitment is to provide a quality service to all of our guests. Therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property, but regret that not everything was perfect. We assure you that the involved departments were informed about these incidents and we will do our utmost to improve the quality of our services. Please do not forget that we will be pleased to welcome you back at Viva Tangerine by WyndhamBest regards,Customer CareViva Tangerine by Wyndham

8/10 – Goed

Félix Antonio Vinas, New York

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank you all for the smile and be so kind
1 nacht verbleven in februari 2024
Reactie van Customer Care op 3 feb 2024
Dear Félix Antonio Vinas,We really appreciate your review published on Expedia. We are grateful for your remarks and especially we are happy to know that you had a memorable Stay at our Resort.Thank you for recommending Viva Tangerine by Wyndham and please do not forget that we will be pleased to welcome you back anytime.Best regards,Customer CareViva Tangerine by Wyndham

6/10 – Redelijk

Donald

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff! Good food.Very clean
5 nachten verbleven in januari 2024
Reactie van Customer Care op 3 feb 2024
Dear Donald,Thank you very much for taking the time to post your rating.Your score means that you had a regular stay at our beautiful resort and we would like to express our gratitude for choosing our Resort. We regret not having been able to fulfill your expectations.We apologize for the inconvenience that you might have experienced.We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Tangerine by Wyndham

6/10 – Redelijk

Judon

Good
4 nachten verbleven in januari 2024
Reactie van Customer Care op 3 feb 2024
Dear Judon, Thank you for your kind review. We are glad that your overall appreciation of our Resort, its services and facilities was positive, but regret that not everything was perfect. Thank you once more for your constructive feedback and we hope that we will be able to welcome you back to Viva Tangerine by Wyndham in the near future.Best regards,Customer CareViva Tangerine by Wyndham

8/10 – Goed

Jaroslav

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in januari 2024
Reactie van Customer Care op 3 feb 2024
Dear Jaroslav,We are so grateful for the score that you've given us.Do not forget that we will be pleased to welcome you back anytime.Customer CareViva Tangerine by Wyndham

10/10 – Uitstekend

Olga

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
we had an absolutely perfect vacation. The staff are very friendly, accommodating and always ready to help and to make you smile. Room service was exceptional: bedding and towels were changed on a daily basis; everything is clean and fresh. Clean and well-maintained property. Food is not great, but a good variety, so nobody will starve. Nice, clean beach with plenty space to stay on a sun or hide under the palms. Very annoying salespeople :-))))) We have experienced a lot of winds and waves, however, 10 minute's walk on a beach and you can find a place with almost no waves. The only thing that was really upsetting was kite-boarding lessons. In a description of sports it was announced FREE kite-boarding lessons, however, they are not free at all.
6 nachten verbleven in januari 2024
Reactie van Customer Care op 25 jan 2024
Dear Olga ,Thank you very much for taking the time to write a review about the Viva Tangerine by Wyndham on Expedia.We are so glad to hear that you thoroughly enjoyed your stay with us and that the Viva Tangerine by Wyndham contributed in making your vacation a fantastic experience! Once again thank you very much for sharing your experiences. We would be delighted to welcome you back in the near future.Kind regards, Customer CareViva Tangerine by Wyndham