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Beoordelingen van The Normandy Hotel

3.5 out of 5
The Normandy Hotel
Inchinnan Road, Renfrew, Scotland

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 239 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 416 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 199 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 92 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 54 van 1000 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Constantijn

1 nacht verbleven in januari 2023
Reactie van karin op 4 feb 2023
thank you for you reviewwe hope to welcome you back again soon

4/10 – Matig

Dirk

1 nacht verbleven in augustus 2022
Reactie van karin op 16 aug 2022
thank you for your review did you have issue when you stayed with us

6/10 – Redelijk

Janice

Reisde met familie
An average hotel but wouldn’t stay again
1 nacht verbleven in maart 2024
Reactie van karin op 24 mrt 2024
we thank you for your review, we notice from your booking that you thought you booked a deluxe room! please contact expedia as the booked you a standard room. to help you we did move you to one of our recently refurbished rooms

8/10 – Goed

Ian

Positief: Netheid
The hotel needs a revamp but it was cheap and cheerful and a good breakfast. The staff were very pleasant and helpful
1 nacht verbleven in maart 2024
Reactie van karin op 21 mrt 2024
we thank you for your review. we are in the process of our 2nd phase of our bedroom refurb so hoping if you return you will notice the difference

4/10 – Matig

Asaf

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
1 nacht verbleven in februari 2024
Reactie van karin op 21 mrt 2024
we thank you for your review.we hope to restore your faith in us again so hope to welcome you back

10/10 – Uitstekend

Le

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed here a few time both for a shopping weekend or park and fly On all accounts we have never been disappointed with our stay in the Normandy Hotel Warm welcome at reception on arrival checked in very quickly Back again for park and fly On the 9th Feb
2 nachten verbleven in januari 2024
Reactie van karin op 15 jan 2024
thank you for your comments, we will ensure these are passed to the teamwe look forward to seeing you soon

8/10 – Goed

Jean

1 nacht verbleven in januari 2024
Reactie van karin op 15 jan 2024
we thank you for your review we will ensure these are passed to the teamwe hope to have the chance of welcoming you back again

10/10 – Uitstekend

Nathan

1 nacht verbleven in januari 2024
Reactie van karin op 15 jan 2024
we thank you for your review, we are delighted you enjoyed your stay and we hope to have the chance of welcoming you back again soon

4/10 – Matig

Ralph

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van karin op 15 jan 2024
we thank you for your review.we hope to have the chance of welcoming you back again

6/10 – Redelijk

Mohammed

Reisde met een groep, Reisde met familie
1 nacht verbleven in december 2023
Reactie van karin op 15 jan 2024
we thank you for your review. we hope we have the chance of welcoming you back again soon

10/10 – Uitstekend

Jack

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van karin op 15 jan 2024
we thank you for you review, we are delighted to see you enjoyed your staywe hope to have the chance to welcome you back again soon

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van karin op 21 dec 2023
we thank you for your review. we hope to welcome you back again

8/10 – Goed

G

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van karin op 21 dec 2023
we thank you for your review, we hope to welcome you back again

6/10 – Redelijk

Maureen

Positief: Personeel en service
I only stayed the 1 night and got there very late, so I don't have a lot of details. The front desk personnel were very nice - I just happened to arrive at a VERY BUSY time (Friday night, possibly some sports teams were there?). The room was acceptable - my bathroom had large water stains/damage on the wall between the sink and the toilet - and the large towel and tub both had curly hair(s) on it, so I did not take a shower. I didn't report this at the time as I was leaving to catch a plane. Overall, it was meh, but the price was also kinda meh, so it matched. If necessary, I would stay there again.
1 nacht verbleven in november 2023
Reactie van karin op 21 dec 2023
we thank you for your review, we can only apologise re this issue we hope we can have the chance to restore your faith in us again

8/10 – Goed

Susan

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in november 2023
Reactie van karin op 21 dec 2023
we thank you for your reviewwe hope to welcome you back again soon

6/10 – Redelijk

Bryan

1 nacht verbleven in oktober 2023
Reactie van karin op 20 okt 2023
we thank you for your review. we hope to welcome you back again in the future

10/10 – Uitstekend

Sheena

1 nacht verbleven in oktober 2023
Reactie van karin op 14 okt 2023
we thank you for your reviewwe are delighted to see you enjoyed your stay, we hope we have the chance of welcoming you back

10/10 – Uitstekend

Stuart

3 nachten verbleven in oktober 2023
Reactie van karin op 14 okt 2023
we thank you for your review, we are delighted to see you enjoyed your stay. we hope to have the chance of welcoming you back again

2/10 – Ontzettend slecht

BRIAN

1 nacht verbleven in oktober 2023
Reactie van karin op 30 okt 2023
thank you for your review. as we can not see why you did not enjoy if i may can i ask you contact hotel direct and we could discuss further

10/10 – Uitstekend

Hao

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice
1 nacht verbleven in oktober 2023
Reactie van karin op 12 okt 2023
we thank you for your review.we hope to welcome you back again soon

10/10 – Uitstekend

Tony

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very clean and nice smelling hotel. Welcoming. Convenient for airport
1 nacht verbleven in september 2023
Reactie van karin op 12 okt 2023
we thank you for your reviewwe hope to welcome you back again very soon

8/10 – Goed

Mari

1 nacht verbleven in september 2023
Reactie van karin op 15 sep 2023
thank you for your review

8/10 – Goed

Mari

1 nacht verbleven in september 2023
Reactie van karin op 15 sep 2023
thank you for your review

6/10 – Redelijk

Cliff

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van karin op 15 sep 2023
thank you for your review

4/10 – Matig

James

Negatief: Staat van de accommodatie en faciliteiten
Not worth the money
Room was dated, very small tv, water marks on furniture, chewing gum stain on carpet, carpet also had a rip in it. The bathroom mirror which had a fitted light didn't work
2 nachten verbleven in augustus 2023
Reactie van karin op 15 sep 2023
we thank you for your review, if you had said i am sure we could have moved you, i can only apologise for this issues

10/10 – Uitstekend

AJAY, London

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Last minute booking due to cancelled BA flight at 9pm. Lucky I got a last minute booking at Normandy Hotel for the night which was a lifesaver. Could tell staff had been rushed off their feet due to flight disruptions but handled it really well - great venue and friendly staff, would recommend if you need to stay 10 mins from the airport.
1 nacht verbleven in augustus 2023
Reactie van karin op 15 sep 2023
thank you kindly for your review we will ensure this is passed to the teamwe hope to welcome you back again

6/10 – Redelijk

O D

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Torn sheet
Small, old fashioned room.
2 nachten verbleven in augustus 2023
Reactie van karin op 15 sep 2023
we thank you for your review. we have since completed the 1st phase of our bedroom refurbishment and next phase starts in a few months.we hope if you come back you get the chance to see our new rooms

10/10 – Uitstekend

David

1 nacht verbleven in augustus 2023
Reactie van karin op 15 sep 2023
thank you for your review we will ensure this is passed to the team

6/10 – Redelijk

Jillian

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Convenient place to stay while being close to the airport. Staff were great! The room was small and mediocre for the price, the walls are thin so the noise from the hallway was loud. The restaurant/bar were very nice.
1 nacht verbleven in augustus 2023
Reactie van karin op 15 sep 2023
we thank you for your review we will ensure this is passed to the teamwe hope to welcome you back again

8/10 – Goed

Susan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely
Comfortable bed, nice breakfast, helpful staff,
3 nachten verbleven in augustus 2023
Reactie van karin op 15 sep 2023
we thank you for your comments and will ensure these are passed to the team. we hope to get the chance of welcoming you back

2/10 – Ontzettend slecht

Andrew

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
If you want a nice quiet sleep don’t stay here especially at the weekend. It was like a mixture of a party and a war zone on my floor. Even after being told to reduce the noise it was just as bad.
2 nachten verbleven in augustus 2023
Reactie van karin op 15 sep 2023
we can only apologise for this inconvenience

6/10 – Redelijk

Olusola

2 nachten verbleven in augustus 2023
Reactie van karin op 15 sep 2023
thank you for your review

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Was ok as a stop off for the airport the next morning
1 nacht verbleven in augustus 2023
Reactie van karin op 17 aug 2023
thank you for your reviewwe hope to welcome you back again

4/10 – Matig

David

1 nacht verbleven in augustus 2023
Reactie van karin op 15 sep 2023
thank you for your review

2/10 – Ontzettend slecht

Sherry

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van karin op 17 aug 2023
thank you for your review.

8/10 – Goed

r

Positief: Netheid, personeel en service
Room was clean an in good shape. Shuttle driver and bar staff were excellent. One of the front desk staff was excellent but another should not be working with people - she didn't want to answer questions and came across as hostile & rude both times I interacted with her. Drills and hammers heard in evening up to 10pm from floor below. I really like the location and services offered here. Staff in the past as well as all but but one person this time were excellent. Given the poor front desk person and inexplicable evening construction noise, will look at other places next time before booking here. Have liked the place in the past but am unsure it's direction now.
2 nachten verbleven in juli 2023
Reactie van karin op 17 aug 2023
we thank you for your review. we can only apologise for this issue and this will be passed to the team manager.we are unsure what the construction noise but we will look into this

4/10 – Matig

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
Don't bother booking.
The room was extremely run down. Wallpaper was peeling off the wall. The tables were all chipped. The light switches didnt all have covers on them. There was a hole in the bathroom wall. The bath wasnt clean. We borrowed the Iron, which was covered in sticky muck. The walls was very thin - you really could here everything. We wont be staying again.
1 nacht verbleven in juli 2023
Reactie van karin op 17 aug 2023
we thank you for your review. we can only apologise for this inconvenience. if you had mentioned to the team at the time then i am sure we could have certainly moved you.

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was great and staff where outstanding, would I return to this Hotel…. That’s a Yes Yes.
1 nacht verbleven in juli 2023
Reactie van karin op 17 aug 2023
we thank you for your review. we will ensure all these comments are passed to our team members.we hope we have the chance to welcome you back again

8/10 – Goed

Ann

1 nacht verbleven in juli 2023
Reactie van karin op 25 jul 2023
we thank you for your review we hope to welcome you back again

8/10 – Goed

Barney

Positief: Netheid, personeel en service
1 nacht verbleven in juni 2023
Reactie van karin op 25 jul 2023
we are delighted to see you enjoyed your staywe look forward to welcoming you back

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Just newly refurbished room. Lovely big bed
1 nacht verbleven in juni 2023
Reactie van karin op 29 jun 2023
thank you for your review we will ensure this is passed to the team

6/10 – Redelijk

Bob

2 nachten verbleven in juni 2023
Reactie van karin op 25 jul 2023
we thank you for review. we are delighted to see you enjoyed

10/10 – Uitstekend

Mary Lee

1 nacht verbleven in juni 2023
Reactie van karin op 29 jun 2023
we thank you for your review. we are delighted to hear you enjoyed your staywe hope to welcome you back again soon

2/10 – Ontzettend slecht

Sagar

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Don't choose this property if you are traveling with family
Reactie van karin op 6 jun 2023
thank you for reaching. please can i ask what the issues where during your stay

8/10 – Goed

V Ann

Positief: Netheid, personeel en service en comfort kamer
This was a fun hotel. They host huge dinners and parties for the community. You might think these would be a bother for travelers, but they are handled well so were not a problem for us. The sink in our bathroom didn't drain well. It's a very old building. We stayed there two nights, however, and were comfortable. This hotel is close to the Riverside Museum, a great museum of transport which we recommend.
2 nachten verbleven in mei 2023
Reactie van karin op 6 jun 2023
thank you for your review.we are delighted to hear you enjoyed your stay.we hope to welcome you back again

10/10 – Uitstekend

Thomas

1 nacht verbleven in mei 2023
Reactie van karin op 22 mei 2023
we thank you for your review. we are delighted to see you enjoyed your staywe hope to welcome you back again soon

8/10 – Goed

philip

1 nacht verbleven in mei 2023
Reactie van karin op 18 mei 2023
we thank you for your review we hope we have the pleasure of welcoming you back again very soon

2/10 – Ontzettend slecht

ANTHONY

1 nacht verbleven in mei 2023
Reactie van karin op 20 mei 2023
we notice you did not enjoy your stay.we can only apologise. please contact hotel direct if we can help with anything

4/10 – Matig

Paul

Negatief: Netheid, staat van de accommodatie en faciliteiten
Really dated roomss with damaged furniture. No plug for the bath.
1 nacht verbleven in april 2023
Reactie van karin op 4 mei 2023
we thank you for your review. If you had noticed this on arrival we could have certainly have moved you to a different room, we can only apologise for this inconvenience.

4/10 – Matig

Ann Marie

Reisde met een groep
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Rooms were dated, mold on tiles, carpet bar in middle of room. Booked executive twin room, definitely not executive! Brown furnishings walls, scared to use electricity sockets as the fittings were loose. Down stairs was lovely furnished, food waa delicious
1 nacht verbleven in april 2023
Reactie van karin op 4 mei 2023
thank you for your review/comments. i can only apologise for issues that have occurred. i am sure if you had spoken to our team we would have certainly moved you.thanks