4/10 – Matig
Filomena
Reisde met partner
19 mrt 2024
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property is the worst place we have ever stayed. The room had not been cleaned prior to our check-in. The property is in need of a major renovation. The microwave & the cooking elements on the stove are old & very worn. Counter top is very old & worn. Some of the electrical outlets did not work. The bath tub drain backed up when we showered (~2-3 inches of standing water) & took a long time to drain out. The Cable TV was not working. We were told by other guests that there had been a storm that knocked out the cable & the management had been telling them for the last 4 days that it was being repaired. The TV was back in working order on the 2nd night of our stay. We needed to check out on Sunday just after 7am. When we got to the office door, there was a typed paper sign taped to the door saying that checkout was now 9am, even though there was a permanent sign beside the office door saying that check-out was 7am. We had to put our room key cards through the mail slot in the door. We booked this property to attend our granddaughter's volleyball tournament. The hotel that her team was staying in was totally booked & this property was just around the corner from their hotel. The difference in the 2 properties is unbelievable. We will never stay in another Extended Stay America again.
Filomena
2 nachten verbleven in maart 2024