Dear Wim, Thank you for your kind words. We are glad you enjoied your stay. We greatly appreciate that you will recommend us. We look to forward to welcome you again soon Kind Regards Stefania Pesci Guest Relations BW Premier Royal Santina Roscioli Hotels Group – Roma

Dear Debbie,thank you very much for your feedback, it is very important to us.Hope to have you again as our guests in Rome.Regards

Dear Patrick,Thank you for your review. We are pleased to hear that you enjoyed your stay.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

thank you!

thank you!

thank you

Dear Byeong,Thank you for your feedback. We're glad to hear that you enjoyed our breakfast offerings. However, if there's anything specific you'd like to see added or improved upon, please feel free to let us know.We hope to welcome you back soon for another enjoyable stay.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Thelma,We are thrilled to hear that you had such a positive experience at our property! Your satisfaction is our top priority, and we're delighted to have exceeded your expectations. We can't wait to welcome you back for another fantastic stay.SincerelyStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Jamie,thank you for your feedback, it is very important for us.hope to have you again as our guest.Regards,Alessia

thank you!

thank you!

Dear Wook,Thank you for your feedback. We are delighted that you found our location to be very convenient.We look forward to welcoming you back.Kind regardsStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear John,Thank you for sharing your feedback on your short stay with us. We're delighted to hear that your experience was enjoyable. We look forward to welcoming you back for another pleasant stay.Best regards,Stefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Gunther,Thank you for taking the time to share your detailed and positive feedback. We are thrilled to hear that you found our location perfect and that our breakfast exceeded your expectations. We are pleased that you appreciated the prompt and courteous service from our staff, and that your room provided the comfort and amenities you needed.We are grateful for your kind words and are delighted to have contributed to your enjoyable trip. We look forward to welcoming you back in the future.Best regards,Stefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Masahiro,Thank you for your positive rating.We hope to see you again in the future.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Li,Thank you for your rating!We look forward to welcoming you back.SincerelyStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Li,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a good experience with us!We look forward to welcoming you back.SincerelyStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Thank you very much for your feedback!

Dear Kin Hang,We thank you for your feedback. We are delighted that you found spacious your room and enjoyed our location.We look forward to welcoming you back.SincerelyStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Cynthia,Thank you for your positive feedback. We are delighted that you enjoyed your stay and the proximity to the train station.We look forward to welcoming you back.SincerelyStefania PesciGuest Reviews ManagerBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Raina,Thank you for sharing your feedback with us. We are pleased to hear that you found our rooms spacious and clean, and that our staff was friendly and responsive to your needs.However, we apologize for any inconvenience you experienced with the air conditioning. Your comfort is important to us, and we regret that this aspect may have affected your stay.We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Lisa,Thank you for sharing your positive experience with us. We are thrilled to learn that you had a pleasant stay and that you would choose to stay with us again.We look forward to welcoming you back on your next visit to Rome.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Isamu,Thank you for your positive rating!We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear HooMin,Thank you for your positive rating!We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Isao,Thank you for taking the time to share your positive experience. Your appreciation means a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay. Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Paula,Thank you for your kind review. We are pleased to know that you enjoyed your stay overall. We look forward to welcoming you back.SincerelyStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

thank you so much for your feedback!

Thank you very much for your feedback!Hope to see you again in the future!Regards,

Estimado Marco Antonio,Les damos las gracias por sus comentarios y estamos muy agradecidos de que haya estado satisfecho con su estancia en nuestro hotel. Sentimos las dificultades tenida con la comunicación. Nuestros estándares prevén que el personal de recepción hable mínimo dos idiomas, entre ellos tenemos una recepcionista nativa de Ecuador y lamentamos que durante su estancia no pudo atenderla personalmente.Esperamos tener la oportunidad de recibirla otra vez en el Royal Santina.Saludos cordialesStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Leice,Thank you for your positive rating!We greatly appreciate it and hope to see you again soon.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Paulo,Thank you for sharing your feedback with us. We are thrilled to hear that you had an excellent stay and enjoyed our breakfast. We appreciate your kind words about our staff, especially Alex, and we will certainly pass on the compliments to him.We look forward to the pleasure of welcoming you back in the future. SincerelyStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Estimada Evelyn,Agradecemos sus comentarios. Es fantástico saber que su experiencia con nosotros ha resultado satisfactoria.Sería un placer volver a hospedarle. AtentamenteStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Steve,Thank you for taking the time to share your feedback with us, and we are sorry for the inconveniences you experienced during your stay. We apologize for the issue with the sink and faucet in your room. Your observation is valuable, and we will address this to ensure a more functional experience for our guests.We are concerned about the reported issue with the frame in the bathroom. Please be assured that we will investigate and rectify this promptly to maintain our high standard. We regret any inconvenience caused by the air conditioning issues. Our maintenance team thoroughly investigated the problem and found no malfunctions. We always encourage our guests to rely on our staff for any problems during their stay. On Expedia, the local tax is listed on the bill total, we are sorry it escaped your attention.We hope you will allow us to host you again in the future to give you a better experience.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Eunjung,Thank you for your rating.We hope to welcome you back in the future.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Wes,thank you for your positive rating, we greatly appreciate it!.We hope to see you again soon.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Lance,Thank you for your positive feedback! We are delighted to hear that you found our hotel very clean, and we're especially pleased that our staff was able to assist you effectively. We look forward to welcoming you back on your next visit!Best Regards,Stefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Dharam,Thank you for your positive feedback.We hope to see you again soon.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear K iyoshi,Thank you for your rating!We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Thank you very much!

thank you very much!

Thank you so much for your feedback!

Dear Wesley,Thank you for taking the time to leave such a positive review of your stay! We are thrilled to hear that you found our location convenient, and our staff friendly and attentive to your needs. Your satisfaction is our top priority, and we'll aim to make your next stay just as enjoyable as this one.We look forward to welcoming you back.SincerelyStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Jongwon,Thank you for taking the time to give your opinion about your stay with us.It is rewarding to know that you were satisfied with the cleanliness level. We have duly noted your remark concerning the noise in your room, and we will look into the matter.It would be a pleasure to welcome you back on your next visit to Rome.Best regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

thank you very much!

Dear Ron,Thank you for sharing your feedback with us. We are delighted to hear that you found our location excellent for accessing the train and hop-on bus, and that our staff was very nice and helpful. We appreciate your remark regarding the TV channels. We will consider this for future improvements to enhance guest experience.We hope to have the opportunity to make your next stay even more enjoyable. Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Leovic,Thank you for your kind review. We are happy that you were satisfied with your stay and would definitely return.We look forward to welcoming you back.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Estimado Rene Ivan,Agradecemos su reseña. Nos alegra que ha recibido una buena atención por parte de nuestro personal, especialmente de Yacub, y que ha encontrado las habitaciones limpias y modernas.Esperamos tener el placer de recibirle de nuevo en el futuro. Saludos cordialesStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Zhe Chun,Thank you for your rating.We hope to see you again soon.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma

Dear Diane,Thank you for sharing your experience with us. We are glad that you found your room comfortable and well-equipped, although the bathroom's glass wall presented some lighting challenges. Our goal is to provide a welcoming environment for our guests, and we are happy that our staff met your expectations.We look forward to the opportunity to host you again in the future.Kind regardsStefania PesciGuest ReviewsBW Premier Hotel Royal SantinaRoscioli Hotels Group – Roma