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Beoordelingen van Generator Rome

Generator Rome
Via Principe Amedeo 251, Rome, RM

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 152 van 363 beoordelingen" "
Gastenscore: 8 - Goed. 144 van 363 beoordelingen" "
Gastenscore: 6 - Redelijk. 43 van 363 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 363 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 363 beoordelingen" "

9,0/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Marco

Positief: Netheid
1 nacht verbleven in mei 2023
Reactie van The GenRome Team op 13 mei 2023
Thank you for your review, Marco. It is great to see that you enjoyed your time with us. Generator Rome

8/10 – Goed

Stijn

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeker aan te raden
Het was leuk verblijven. Niet in het toeristische centrum. Wel handig aan het centraal station van Rome. Vriendelijk personeel.
4 nachten verbleven in september 2022
Reactie van The GenRome Team op 17 sep 2022
Dear Guest,We're delighted your experience here with us was so wonderful! We strive to make all our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon!Regards,The GenRome Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2019
Reactie van Benedetta GenRome op 21 mei 2019
thanks for your feedback! see you soon,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Erg leuke inrichting en sfeer, zeer vriendelijk ontvangen en erg dicht bij Rome Termini. Ligging tussen Colloseum en Trevi fontein in.
1 nacht verbleven in maart 2019
Reactie van Benedetta GenRome op 19 mrt 2019
Hi, thanks for your feedback, glad you had such a nice time in our property and you enjoyed our location and helpfull staff! I hope to see you again soon,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het was een fijne verblijf, makkelijk te bereiken en het was netjes.
3 nachten verbleven in januari 2019
Reactie van Benedetta GenRome op 25 feb 2019
Ciao! thanks for your nice comment! I hope to see you again in our property :-)

4/10 – Matig

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Teleurstelling!
vorig jaar heb ik Kopenhagen bezocht en verbleef ik in de Generator aldaar. Een fantastische ervaring! Goede bedden, gezellig en bruisend... Dat alles heeft Rome en haar Generator duidelijk niet.. Kleine algemene ruimte die alles behalve bruist, klein en hard bed, hangende wastafel, een douch waar ik niet onder heb gepast... Kortom een flinke domper.... :(
3 nachten verbleven in maart 2018
Reactie van Almudena FO Supervisor op 13 mrt 2018
Hallo, bedankt voor je feedback. We hopen je snel weer te verwelkomen voor een betere ervaring :). vriendelijke groeten.

10/10 – Uitstekend

Mario

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Tutto bene, posizione ottimale vicino termini. Possibile migliorare indicazioni per l'ascensore.
1 nacht verbleven in februari 2024
Reactie van The GenRome Team op 27 feb 2024
Thank you for your review, Mario. It is great to see that you enjoyed your time with us. Generator Rome

8/10 – Goed

Marlene

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El lugar es bueno pero el area es insegura y solitaria de noche, no te incluyen las toallas [ me perdieron mi toalla personal de cabello] las camas son buenas pero los baños no tienen mantenimiento y la perilla se cayo en mi pie y no tienen con que cecar el piso, las literas son muy comodas en la parte de abajo pero xuando duerme alguien arriba se simbra toda la estructura.
4 nachten verbleven in februari 2024
Reactie van The GenRome Team op 19 feb 2024
Dear Guest,We’re sorry to hear that your stay with us was not as pleasant as you were expecting. Our prime location is situated near the Central station, which is multicultural but not unsafe at all. For the towel, we state on our website, that the towels are included just in the private rooms, so it does not come as a surprise to our guests. As for the handle, the issue could have been reported at the reception as our staff would be more than happy to assist you. We do hope for another chance to demonstrate the high-calibre service we're accustomed to sharing with our guests.

6/10 – Redelijk

Ayman

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van The GenRome Team op 27 feb 2024
Thank you for your review, Ayman. It is great to see that you enjoyed your time with us. Generator Rome

2/10 – Ontzettend slecht

Lisa

2 nachten verbleven in januari 2024

6/10 – Redelijk

Abdullah

1 nacht verbleven in december 2023
Reactie van The GenRome Team op 19 feb 2024
Thank you for staying with us recently and for taking the time to share your positive experience online. The team and I were thrilled to read that you had a comfortable visit and we hope to welcome you back for another visit soon.

10/10 – Uitstekend

Lucas Vinicius

2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Merve

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
hergün oda ve havlular temizlendi. ortak kullanım alanında su ısıtıcı temiz değildi ve kokuyordu. bir tür gider kokusu vardı. temiz su doldurmak için kullanılan lavabo yine aynı şekilde temiz değildi. mikro dalga fırının olduğu alan aynı şekilde pisti ve kokuyordu.
4 nachten verbleven in november 2023
Reactie van The GenRome Team op 6 dec 2023
Dear Guest, We're delighted your experience here with us was so wonderful! We strive to make all our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon! The GenRome Team

8/10 – Goed

Timothy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location near terminii and walking to the colusium. Staff could use some info help re passes and tours though.
2 nachten verbleven in november 2023
Reactie van The GenRome Team op 25 nov 2023
Dear Timothy,Thank you for taking the time to share your feedback. We're delighted to hear that you found our location convenient for exploring Rome.We appreciate your suggestion regarding staff assistance with passes and tours. We'll certainly take this into consideration and work on providing more information to enhance our guests' experience.If you have any specific recommendations or details you'd like to share about your stay, feel free to reach out. We value your input and hope to welcome you back for an even better experience in the future.Safe travels,The GenRome Team

10/10 – Uitstekend

Noel

4 nachten verbleven in september 2023
Reactie van The GenRome Team op 16 okt 2023
Dear Noel,Thank you for staying with us and for the lovely review online. We were thrilled to read that you enjoyed your time with us, and we hope to welcome you back for another visit soon.

4/10 – Matig

Sascha

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
.
4 nachten verbleven in september 2023
Reactie van The GenRome Team op 28 sep 2023
Dear Guest,Thank you for taking the time to provide us with your feedback. We value all guest opinions and strive to continuously improve our services. If you have any specific comments or suggestions about your stay, please feel free to share them with us. Your input helps us enhance the guest experience.Best Regards,The GenRome Team

8/10 – Goed

Miladis

2 nachten verbleven in september 2023
Reactie van The GenRome Team op 28 sep 2023
Dear Guest,Thank you for your high rating! We appreciate your feedback and are delighted to know that you had a positive experience during your stay at GENERATOR ROME. If you have any specific comments or suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back in the future.Best Regards,The GenRome Team

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location close to Roma Termini. Nice and clean facilities.
2 nachten verbleven in september 2023
Reactie van The GenRome Team op 13 sep 2023
Dear Patrick,Thank you for staying with us recently and for taking the time to share your positive experience online. We are always enhancing our hotel standards, and we're glad you appreciate our efforts! We loved that you had a nice stay and enjoyed our clean accommodations, easy check-in process, and prime location, as it lets us know how amazing we're doing.

8/10 – Goed

Gus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van The GenRome Team op 28 sep 2023
Dear Guest,Thank you for your high rating! We appreciate your feedback and are delighted to know that you had a positive experience during your stay at GENERATOR ROME. If you have any specific comments or suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back in the future.Best Regards,The GenRome Team

8/10 – Goed

Kasper

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van The GenRome Team op 28 sep 2023
Dear Guest,Thank you for your high rating! We appreciate your feedback and are delighted to know that you had a positive experience during your stay at GENERATOR ROME. If you have any specific comments or suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back in the future.Best Regards,The GenRome Team

2/10 – Ontzettend slecht

Jun

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van The GenRome Team op 28 sep 2023
Dear Guest,Thank you for taking the time to provide us with your feedback. We value all guest opinions and strive to continuously improve our services. If you have any specific comments or suggestions about your stay, please feel free to share them with us. Your input helps us enhance the guest experience.Best Regards,The GenRome Team

10/10 – Uitstekend

Natalie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van The GenRome Team op 23 sep 2023
Dear Natalie,Thank you for staying with us and for the lovely review online. We were thrilled to read that you enjoyed your time with us, and we hope to welcome you back for another visit soon.The GenRome Team

8/10 – Goed

Gus

2 nachten verbleven in september 2023
Reactie van The GenRome Team op 28 sep 2023
Dear Guest,Thank you for your high rating! We appreciate your feedback and are delighted to know that you had a positive experience during your stay at GENERATOR ROME. If you have any specific comments or suggestions you'd like to share, please feel free to let us know. We look forward to welcoming you back in the future.Best Regards,The GenRome Team

8/10 – Goed

Amarjyot Singh, London

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The AC didnt work that well. The hostel itself is in good condition bit it is on the wrong side of the train station i.e. dirry inconvenient side.
1 nacht verbleven in augustus 2023
Reactie van The GenRome Team op 31 aug 2023
Dear Guest,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the air conditioning during your stay. Your comfort is important to us, and we'll look into this matter to ensure improvements in the future.We appreciate your perspective on our location. While we are aware that our proximity to the train station might not be ideal for everyone, we strive to offer easy access to transportation options for our guests. We're sorry if this aspect affected your overall experience.If you have any more insights or if there's anything else you'd like to share, please don't hesitate to reach out. Your feedback helps us continuously improve and provide a better experience for our guests.We hope you had other positive experiences during your stay and that we'll have the opportunity to welcome you back in the future.Best Regards,The GenRome Team

10/10 – Uitstekend

Xiao

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very clean and convenient, and the employees are also very good. I am very happy to live here
2 nachten verbleven in augustus 2023
Reactie van The GenRome Team op 27 aug 2023
Dear Guest,Thank you for sharing your positive experience with us. We're delighted to hear that you found our hostel very clean, convenient, and that our staff left a positive impression on you. Ensuring your comfort and satisfaction is our top priority.We're thrilled that you had a great stay, and we appreciate your kind words. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We would be more than happy to welcome you back for another wonderful stay in the future.Best Regards,The GenRome Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van The GenRome Team op 27 aug 2023
Dear [Guest's Name],Thank you for taking the time to share your feedback with us. We're delighted to hear about your positive experience during your stay. Our team works diligently to provide a comfortable and enjoyable environment for all our guests, and we're glad to know that we met your expectations.If you have any more insights or if there's anything else we can do to make your future stays even better, please feel free to let us know. We look forward to the opportunity to welcome you back and provide you with another excellent experience.Best Regards,The GenRome Team

8/10 – Goed

Lydia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Lovely and safe hostel. I stayed in a 4 bed female dorm and felt so comfortable and safe. The room was so clean and the area was very quiet. The hostel is close to the metro and train station so was convenient to get around Rome. There were also luggage lockers which were very affordable if you want to leave your bag there after checkout. The only downsides were the lack of self catering facilities and the rooftop was only open for breakfast and then 6pm-midnight.
3 nachten verbleven in augustus 2023
Reactie van The GenRome Team op 7 aug 2023
Ciao Lydia!It was a pleasure welcoming you here at the Generator Rome. We are thrilled to hear you enjoyed your time with us and that our staff and accommodations were able to impress you. Your recommendation to fellow travellers is the highest compliment we can hope for, and we appreciate you taking the time to reach out. If you ever find yourself headed back our way, we would be honoured to provide you with another fantastic stay!

10/10 – Uitstekend

Ravi, Waterloo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Generator Rome features an excellent location a short walk from Roma Termini and public transport. The room and facility was very clean and the staff very friendly. The rooftop breakfasts/bar was another excellent feature. The location is excellent for logistics but a more rundown part of the city.
4 nachten verbleven in juli 2023
Reactie van The GenRome Team op 30 jul 2023
Hi Ravi,thank you for sharing your opinion.We're please you have enjoyed your stay at Generator Rome.Hope to see you soon back.

8/10 – Goed

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the rooftop bar after a day of exploring, the staff were all welcoming and friendly. The location was great for transport.
5 nachten verbleven in juli 2023
Reactie van The GenRome Team op 30 jul 2023
Hi Paul,thank you for the time dedicated to share your comments.We're happy you pleased your stay here.Hope to welcome back soon in Rome.

10/10 – Uitstekend

Alberto

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van The GenRome Team op 18 jul 2023
Thank you for telling us about your stay at Generator Rome. We are glad to hear that you enjoyed your time with us and hope to see you again soon. If we can help with anything else please don’t hesitate to get in touch!

10/10 – Uitstekend

Jennifer

3 nachten verbleven in juni 2023
Reactie van The GenRome Team op 6 jul 2023
Ciao Jennifer,Thank you for telling us about your stay at Generator Rome. We are glad to hear that you enjoyed your time with us and hope to see you again soon. If we can help with anything else please don’t hesitate to get in touch!

10/10 – Uitstekend

Rhiannon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hostel I really nice. It is safe inside, clean, spacious, and has a nice common area (although no one really used it). The staff were okay but not the most helpful. This is a less social hostel than others with no daily activities. The rooftop bar was amazing and a great way to meet people. Good drink, good area, great view. The area around the hostel was my biggest concern. I didn’t feel unsafe at all (as a solo female traveller) but it is definitely a worse part of the city because it is so close to the train station. All the main attraction of Rome are around 2kms away.
5 nachten verbleven in juni 2023
Reactie van The GenRome Team op 23 jun 2023
Ciao Rhiannon, Thank you very much for staying with us recently and for sharing your detailed feedback online. We were happy to hear that you enjoyed your overall stay, and we certainly hope to see you back again in the future! The GenRome Team

2/10 – Ontzettend slecht

Brenda

3 nachten verbleven in juni 2023
Reactie van The GenRome Team op 6 jul 2023
Hi Brenda,I am sorry to see this was your experience at our hostel. This is most unusual. Please see our preceding reviews. Your feedback sounds very out of character, and we have the same facilities for the last few years with consistent high ratings and guests’ satisfaction.

4/10 – Matig

Steven

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The bed is really stiff and the elevator was bad. Neighborhood was dirtiest of all neighborhoods we visited. Otherwise, staff was helpful and coffee was good.
4 nachten verbleven in mei 2023
Reactie van The GenRome Team op 8 jun 2023
Dear Guest,We’re sorry to hear that your stay with us was not as pleasant as you were expecting. This is most unusual. Our prime location is situated near the Central station. We do hope for another chance to demonstrate the high-calibre service we're accustomed to sharing with our guests.Regards,The GenRome Team

8/10 – Goed

Jan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location. Friendly staff.
2 nachten verbleven in mei 2023
Reactie van The GenRome Team op 8 jun 2023
Dear Guest.We're delighted your experience here with us was so wonderful! We strive to make all our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon!Best Regards,The GenRome Team

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient, affordable stay in Rome
Generator Rome was a nice, affordable stay in Rome. It's conveniently located to the metro and the Colosseum. The room was nice and industrial style - nothing fancy (no mini fridge), but very nice for the price. The staff is friendly, the front desk is stocked with snacks, and the rooftop bar is cute.
3 nachten verbleven in mei 2023
Reactie van The GenRome Team op 8 jun 2023
Dear Guest,Thank you very much for staying with us recently and for sharing your detailed feedback online. We were happy to hear that you enjoyed your overall stay, and we certainly hope to see you back again in the future.Best Regards,The GenRome Team

10/10 – Uitstekend

Greg

1 nacht verbleven in mei 2023
Reactie van The GenRome Team op 6 jul 2023
Ciao Greg,Thank you for telling us about your stay at Generator Rome. We are glad to hear that you enjoyed your time with us and hope to see you again soon. If we can help with anything else please don’t hesitate to get in touch!

8/10 – Goed

Bjørn

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in mei 2023
Reactie van The GenRome Team op 6 jul 2023
Ciao Bioern,Thank you for telling us about your stay at Generator Rome. We are glad to hear that you enjoyed your time with us and hope to see you again soon. If we can help with anything else please don’t hesitate to get in touch!

6/10 – Redelijk

Luis Othon, New York

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
This property looks great in the images, but it is already quite torn. The carpet in the hallways is terribly dirty. The bedroom furniture is badly designed, a bad nonusable desk, two chairs that occupy much of the room but no place to put a suitcase. The place smells. It was an ok experience since the bed is good, but the room does not look very clean. The areas around the hotel are terrible, the area is the back of Termini Station obviously as in major cities this area is full of trash, with no good places, and no restaurants. not recommended. I had another booking later in the month and had to cancel, due to this bad experience.
1 nacht verbleven in mei 2023
Reactie van The GenRome Team op 20 mei 2023
Dear Guest,I was really disappointed to hear about your experience with us. Our housekeeping team does work hard to keep everything looking at its best for guests. Our policy is to monitor the rooms and clean any rubbish.If you require extra cleaning, you can always mention this to our team at reception. We would love for you to give us another chance next time.Best Regards,The GenRome Team

10/10 – Uitstekend

keith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The team at this location works all together to make the customer experience the best! 10/10 a revisit for sure!
2 nachten verbleven in mei 2023
Reactie van The GenRome Team op 16 mei 2023
Thank you for your review, keith. It is great to see that you enjoyed your time with us. Generator Rome

8/10 – Goed

Julio

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Creo que se debe mejorar en todos los aspectos.
3 nachten verbleven in maart 2023
Reactie van The GenRome Team op 13 mei 2023
Thank you for your review, Julio. It is great to see that you enjoyed your time with us. Generator Rome

8/10 – Goed

Ewald

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
8 nachten verbleven in april 2023
Reactie van The GenRome Team op 6 jul 2023
Ciao Ewald,Thank you for telling us about your stay at Generator Rome. We are glad to hear that you enjoyed your time with us and hope to see you again soon. If we can help with anything else please don’t hesitate to get in touch!

6/10 – Redelijk

SIU LING

Positief: Netheid, personeel en service
It’s a bit pricey. The hotel’s surrounding doesn’t feel safe at all.
1 nacht verbleven in april 2023
Reactie van The GenRome Team op 19 apr 2023
Dear Siu,We’re sorry to hear that your stay with us was not as pleasant as you were expecting. This is most unusual. Our prime location is situated near the Central station, which is multicultural but not unsafe at all.We hope you can give us another chance soon, so we can help create a much better experience than your last. Until then, stay healthy and safe!Best Regards,The GenRome Team

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
4 nachten verbleven in april 2023
Reactie van The GenRome Team op 24 apr 2023
Dear Guest,Thank you for leaving us a high rating! We are really glad that you had an enjoyable stay and we hope to see you here again some other time.Regards,The GenRome Team

8/10 – Goed

stefania

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
everithing excellent except a pair of books desappear, but, I know that this could be happen. Is a pity. Very beautiful place, not easy to find it cause the different system of numbers in the street, easy with app.
2 nachten verbleven in april 2023
Reactie van The GenRome Team op 24 apr 2023
Dear guest,Thank you for staying with us recently and for taking the time to share your positive experience online. The team and I were thrilled to read that you had a comfortable visit and we hope to welcome you back for many future visits.Best Regards,The GenRome Team

8/10 – Goed

Luis

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Habitación sin total oscuridad y la ventana daba a patio de maquinas
1 nacht verbleven in april 2023
Reactie van The GenRome Team op 16 apr 2023
Dear Guest,We were disappointed to learn that the condition of our hotel did not meet your expectations, and that you stay with us wasn't as relaxing as we would have hoped. All of are rooms are bright enough and on top of that are the single LED lights for each beds. We do hope you give us another opportunity to share a more positive experience with you soon.Best Regards,The GenRome Team

10/10 – Uitstekend

Erica

1 nacht verbleven in maart 2023
Reactie van The GenRome Team op 9 apr 2023
Dear Erica,It was a pleasure welcoming you here at the Generator Rome. We are thrilled to hear you enjoyed your time with us and that our incredible staff and excellent accommodations were able to impress you. Your recommendation to fellow travellers is the highest compliment we can hope for, and we appreciate you taking the time to reach out. If you ever find yourself headed back our way, we would be honoured to provide you with another fantastic stay!The GenRome Team

10/10 – Uitstekend

lilla

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great value and friendly staff
2 nachten verbleven in maart 2023
Reactie van The GenRome Team op 20 mrt 2023
Dear Guest,We're delighted your experience here with us was so wonderful! We strive to make all our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon!Best Regards,The GenRome Team

6/10 – Redelijk

Charlotte

Negatief: Comfort kamer
Vraiment dommage...
L'hotel en lui même est très bien, proche de la gare et l'équipe est adorable. Malheureusement, je suis arrivée en même temps qu'un groupe scolaire et les nuits étaient infernales : jusqu'a 3h du matin des cris, des courses dans les couloirs, des disputes... Impossible de fermer l'oeil. le personnel de l'hotel ne pouvait rien faire. Vraiment dommage.
5 nachten verbleven in februari 2023
Reactie van The GenRome Team op 20 mrt 2023
Dear Guest,We were happy to read that our staff made you feel right at home, and we certainly appreciate the kind words. It's disheartening to hear that you had such challenges during your time with us. All our guests sign our 'House Rules' that include a Mutual Respect Policy along with a No Party Policy, like the one presented to you at check-in. Despite all the measures we create to ensure a fun and safe environment, some guests still take it upon themselves to break the rules. We apologize this impacted a sound sleep, like we had anticipated for you. We do hope for the chance to demonstrate the high-calibre service we're accustomed to sharing with our guests.Best Regards,The GenRome Team

6/10 – Redelijk

Gulseren

2 nachten verbleven in januari 2023
Reactie van GenRome Staff op 17 jan 2023
Hello,thank you for taking the time to share your comments with us.I see you have scored us with 6 on 10, that is far from our standard so I suppose there was something you dislike during your stay. If you could share more details about it we could use it to improve our operations.Thank you very much.