Een lelijk, ongezellig hotel in niet mooie buurt, ongeschikt voor kinderen. Geen gratis WIFI op kamer, min. €9,- per 24 uur.
Zwembad gesloten, stond niet op site.
Familie-suite is echt geen suite. Er stond een derde bed aan ons voeteneinde.
Het enige wat wel goed was, was het ontbijt. Verder alles zeer prijzig, prijs-kwaliteit verhouding slecht.
Kortom zeer teleurstellend
Opmerking van Hotelbeheer
10 mei 2016 door Sara Perone Acting Executive Office CoordinatorHotelbeheer
Dear Anonymous,
Thank you very much for you kind review. Feedback from our guests allows us to constantly improve our service.
Regarding your kind comment about the location please be informed that our honoured guests choose our hotel as for business as for our famous parkland, but also for who want to visit the Eternal City, that is easily reachable by our shuttle buses, and then desire to relax in our green spaces, terraces, etc. far away from the chaos of the city. We also would like to inform you that in a five minute’s walk you can reach “The Village” which offers restaurants, pizzerias, cinemas, penny arcades, a book shop, souvenirs, etc. A little bit further away you can find four very big shopping malls and if one wants we are close to the archaeological sites of Ostia Antica and the sites found in the centre of Rome.
With reference to your kind comment about the in room Wi-Fi please be informed that we are currently carrying out market surveys to see what our competitors are offering, in order to make the right decisions.
I wish to thank you for your kind words of appreciation about the breakfast that will help us to improve ourselves, as we understand that with effort and difficulty we succeed to satisfy the needs and the expectations of our honoured guests.
We very much look forward to welcome you back again to our premises for a warm welcome back.
Yours sincerely,
Sara Perone
Acting Executive Office Coordinator
Sheraton Parco de' Medici Rome Hotel
1081/16/SP