Dear Guest, Thank you very much for your feedback. We always welcome and value the constructive feedback and suggestions from our guests as these will enable us to gain further insight into the needs and preferences of our guests so that we can adapt our services to meet your expectations. We put mineral water in the room of each client and the ice used for the drinks is also made of drinking water. We advise our guests to contact our Guest Experience to report any anomaly or to request any assistance during their stay and allow us the chance to change your perception about us immediately. We hope that we can persuade you to return and give us the chance to offer you our services once again in the near future. Kind regards,

Dear Maria,Thank you for your rating.For our entire team at Meliã Dunas, it is important to offer each guest an excellent holiday experience. We're really sorry we didn't do this for you.We will be happy to receive your suggestions for improvement.Yours sincerely,Meliã Dunas Beach Resort & Spa Management Team

Dear Julian,Thank you for having chosen Meliã Dunas Beach Resort & Spa for your holidays. It has been truly a pleasure having you as our guests and a pleasure to know that you have had a nice stay with us. We welcome each constructive feedback as they enable us to gain a clearer insight into how to adapt ourselves in order to meet the expectations and needs of our guests. We also thank you for the mention on the points that were not up to your standards, these will be taken into account for the continuous enhancement of our services.Thank you for your contribution, we are already looking forward to welcoming you as our guests again hopefully soon.Kind regards, Meliã Dunas Beach Resort & Spa Management Team

Cara Grazia,Grazie mille per aver condiviso una recensione così bella della tua recente vacanza al Melia Dunas.Siamo estremamente felici che tu abbia trascorso una vacanza meravigliosa e che tu abbia amato la nostra piccola, bellissima e adorabile Isola di Sal.Non speriamo altro che di darvi il benvenuto presto.Cortesemente,Team di gestione del Meliã Dunas Beach Resort & Spa

________________________________________Dear Sven,Thank you very much for sharing such lovely review about your recent holidays at Melia Dunas.We are extremely happy you had an amazing lovely in the beautiful (and windy) Sal Island.We wish nothing more than to welcome you back soon again.Kindly,Meliã Dunas Beach Resort & Spa Management Team

Dear Kevin,Thank you for having chosen Meliã Dunas Beach Resort & Spa for your holidays and for having set aside some of your time to review our hotel.Having read your review, we are glad to perceive that you have enjoyed your stay with us. We also thank you for the mention on the points that were not up to your standards, these have been noted and will be discussed with our team. It is not our intention to leave you with such an impression, quite the contrary we do our best to satisfy the needs and wants of our guests. We appreciate your feedback on points that you thought needed improvements, these will be taken into account for the continuous enhancement of our services as part of our commitment in ensuring the satisfaction of our guests.We thank you for your contribution and we will look forward to welcoming you as our guests again in the not so distant future. Kind regards,Meliã Dunas Beach Resort & Spa Management Team

Dear Daniela,We would like to thank you very much for selecting our hotel Meliã Dunas Beach Resort & Spa for your holiday. We are glad you enjoyed your Holidays in what we would love for you to call your second home: Melia Dunas Beach Resort & Spa.Only through the dedication, the motivation and the motivation of our employees do we achieve our goal - the absolute satisfaction of our guests. We hope that soon we will have the pleasure of welcoming you to your second home.Best regards,Meliã Dunas Beach Resort & Spa Management Team

Dear Carly, First and foremost, from the bottom of our hearts, a huge thank you for choosing Melia Dunas for your experience in the beautiful Sal Island. Thank you for sharing with us your feedback about some of our colleagues. To us, the main goal is our guests satisfaction and it is the reason why we strive for it everyday. For this main reason your comments were passed along to the corresponding depatments and a proper follow-up is in place. We truly regret that your experience was not as perfect as we planned it for you and should have been and we hope, in a future, you will give us another chance to welcome you and make you liver a proper Melia Experience. Kindly, Melia Dunas Hotel Management

Dear Virgil,Thank you very much for sharing this lovely feedback, about your recent holidays in Melia Dunas Beach Resort & Spa.We work hard on a daily basis to make sure our guests are taken care of and feel the Morabeza of this amazing Country.We look forward to welcoming you back again soon.Melia Dunas Hotel Management

Estimada Joana,Obrigado por ter escolhido Meliã Dunas Beach Resort & Spa para as suas férias.Foi um verdadeiro prazer tê-los como nossos convidados e um prazer saber que tiveram uma boa estadia connosco. Acolhemos com agrado cada feedback construtivo, uma vez que nos permitem obter uma visão mais clara sobre como nos adaptarmos de modo a satisfazer as expectativas e necessidades dos nossos convidados. Agradecemos também a menção aos pontos que não estavam à altura dos seus padrões, estes serão tidos em conta para a melhoria contínua dos nossos serviços.Obrigado pela vossa contribuição, aguardamos já com expectativa poder recebê-los novamente como nossos convidados, esperemos que em breve.Cordiais cumprimentos, Equipa de Gestão do Meliã Dunas Beach Resort & Spa

Cher Jean-Michel,Merci beaucoup d'avoir partagé ces charmants commentaires sur vos récentes vacances au Melia Dunas Beach Resort & Spa. Nous sommes extrêmement heureux que vous nous ayez choisis pour votre visite au Cap-Vert et du temps en famille - toujours très nécessaire.Nous espérons que c'était la première d'une série de visites dans ce magnifique archipel et dans notre complexe.Gentil,Meliá Dunas Beach Resort & Spa

Dear Franziska,Thank you for choosing our Resort for your holidays in Santa Maria, Sal Island.We are very happy we were your host in Cape Verde, for your recent Holidays.We hope this was the first of a series of visits and that you get to consider us your Home in the archipelago.Kindly,Melia Dunas Hotel Management

Dear Christina,Thank you for having chosen Meliã Dunas Beach Resort & Spa for your holidays and for having set aside some of your time to share your review with us.There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated.We hope that you will return for another visit, as we are already looking forward to welcoming you as our guest again hopefully soon.Kind regards, Meliã Dunas Beach Resort & Spa Management Team

Cher Alain,Merci d'avoir choisi Meliã Dunas Beach Resort & Spa pour vos vacances et d'avoir réservé un peu de votre temps pour partager votre avis avec nous.Nous sommes plus que ravis de lire votre merveilleuse opinion sur votre récent séjour dans notre hôtel.Merci encore pour votre contribution, nous attendons déjà avec impatience le plaisir de vous avoir à nouveau avec nous dans un avenir pas si lointain.Sincères amitiés,Équipe de direction du Meliã Dunas Beach Resort & Spa

Dear Herbert, Thank you for sharing you feedback about your recent experience at Melia Dunas Beach Resort & Spa. We are glad we were able to meet your expectation and satisfaction during your time with us. We hope we will be welcoming you again, very soon. Kindly, Melia Dunas Hotel Management

Dear Jaime,Thank you for having chosen Meliã Dunas Beach Resort & Spa for your holidays and for having set aside some of your time to share your review with us.We are more than delighted to read your wonderful opinion about your recent stay in our hotel. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated.Thank you once again for your contribution, we are already looking forward to the pleasure of having you with us again in the not so distant future. Kind regards, Meliã Dunas Beach Resort & Spa Management Team

Dear Caroline Marie, Thank you for sharing you feedback about your recent experience at Melia Dunas Beach Resort & Spa. We are glad we were able to meet your expectation and satisfaction during your time with us. We hope we will be welcoming you again, very soon. Kindly, Melia Dunas Hotel Management

Dear Karoliina, Thank you for sharing you feedback about your recent experience at Melia Dunas Beach Resort & Spa. We are glad we were able to meet your expectation and satisfaction during your time with us. We hope we will be welcoming you again, very soon. Kindly, Melia Dunas Hotel Management

Dear Ana, Thank you for sharing you feedback about your recent experience at Melia Dunas Beach Resort & Spa. We are glad we were able to meet your expectation and satisfaction during your time with us. We hope we will be welcoming you again, very soon. Kindly, Melia Dunas Hotel Management

Dear Larissa, First and foremost, from the bottom of our hearts, a huge thank you for choosing Melia Dunas for your experience in the beautiful Sal Island. Thank to our dear guests we were able to reopen our doors after 17 long months of inactivity, due to COVID-19 pandemic. We are also very glad you shared your rating with us and we will work even harder to make sure the complete satisfaction of our guests is met. We regret we were not able to completely meet your expectation and we hope that, in a future, we will be able to welcome you back again and so make you live a different experience, the one you deserve. Again, thank you very much for choosing us. Kindly, Melia Dunas Hotel Management

Dear Lizete, First and foremost, from the bottom of our hearts, a huge thank you for choosing Melia Dunas for your experience in the beautiful Sal Island. Thank to our dear guests we were able to reopen our doors after 17 long months of inactivity, due to COVID-19 pandemic. Thank you for sharing with us your feedback about some of our colleagues. To us, the main goal is our guests satisfaction and it is the reason why we strive for it everyday. For this main reason your comments were passed along to the corresponding depatments and a proper follow-up is in place. We truly regret that your experience was not as perfect as we planned it for you and should have been and we hope, in a future, you will give us another chance to welcome you and make you liver a proper Melia Experience. Kindly, Melia Dunas Hotel Management

Dear Anonymous, First and foremost, from the bottom of our hearts, a huge thank you for choosing Melia Dunas for your experience in the beautiful Sal Island. Thank to our dear guests we were able to reopen our doors after 17 long months of inactivity, due to COVID-19 pandemic. We are also very glad you shared your feedback with us and we will work even harder to make sure the complete satisfaction of our guests is met. We have taken good note of your comments and have already shared with the corresponding department; the main goal for us is the complete satisfaction of our guests and we regret we were not able to achieve it, in your case. At the same time we are very glad you could find a different Hotel / Resort that suits your taste better and we truly hope you fel in love with the beautiful Sal Island and this was just the first of a series of Visits. Again, thank you very much for choosing us and we do hope we will have another opportunity to welcome you back in a nearby future. Kindly, Melia Dunas Hotel Management

Dear Anonymus, Thank you for rating your experience with us! We are glad your time with us was this special and we will be looking forward to welcoming you soon. Kindly, Melia Dunas Hotel Management

Dear Jean, First and foremost, from the bottom of our hearts, a huge thank you for choosing Melia Dunas for your experience in the beautiful Sal Island. Thank to our dear guests we were able to reopen our doors after 17 long months of inactivity, due to COVID-19 pandemic. We thank you for having shared with us your review as our main goal is our Guests satisfaction; we deeply regret we were not able to meet it in your case. Since your visit we have been working even harder to make sure a proper follow-up is made, also in the points mentioned by you, Jean. We hope in a nearby future you will give us another opportunity to welcome you at the Resort, and try and make you change your perspective on the Hotel and the Service offered. Kindly, Melia Dunas Hotel Management

Dear Alina, We would like to thank you very much for selecting our hotel for your holiday. At the same time, we would like to thank you for taking the time to evaluate us . We are already looking forward to welcoming you as our guest again hopefully soon. Best regards,

Dear Guest, We would like to thank you very much for selecting our hotel for your holiday. At the same time, we would like to thank you for taking the time to evaluate us . We are already looking forward to welcoming you as our guest again hopefully soon. Best regards,

Cher Anonymous, Merci d’avoir choisi notre hôtel pour vos vacances sur l’île de Sal et pour le temps consacré pour partager votre commentaire. Nous sommes ravis d’apprendre que vous avez passé un agréable séjour avec nous. Nous faisons de notre mieux pour assurer que nos clients se sentent bienvenus et comme chez eux, quand c’est le cas, cela est très satisfaisant et motivant. Nous vous remercions encore une fois pour votre contribution et nous espérons avoir le plaisir de vous accueillir à nouveau comme nos clients dans un proche avenir. Cordialement,

Dear Guest, We would like to thank you very much for your time, which you have taken to evaluate our hotel. The comments and evaluations of our guests are very important to us, even if these are not always positive for us. We would be very happy if you gave us a second chance as a guest and we can convince you that we can do it better. Best regards,

Dear Guest, We would like to thank you very much for selecting our hotel for your holiday. At the same time, we would like to thank you for taking the time to evaluate us . We are already looking forward to welcoming you as our guest again hopefully soon. Best regards,

Dear Guest, We would like to thank you very much for selecting our hotel for your holiday. At the same time, we would like to thank you for taking the time to evaluate us . We are already looking forward to welcoming you as our guest again hopefully soon. Best regards,

Dear Guest, We would like to thank you very much for selecting our hotel for your holiday. At the same time, we would like to thank you for taking the time to evaluate us . We are already looking forward to welcoming you as our guest again hopefully soon. Best regards,

Cher LAPIERRE, Merci d’avoir choisi notre hôtel pour vos vacances sur l’île de Sal et pour le temps consacré pour partager votre commentaire. Nous sommes ravis d’apprendre que vous avez passé un agréable séjour avec nous. Nous faisons de notre mieux pour assurer que nos clients se sentent bienvenus et comme chez eux, quand c’est le cas, cela est très satisfaisant et motivant. Nous vous remercions encore une fois pour votre contribution et nous espérons avoir le plaisir de vous accueillir à nouveau comme nos clients dans un proche avenir. Cordialement,

Dear Aino, We would like to thank you very much for selecting our hotel for your holiday. At the same time, we would like to thank you for taking the time to evaluate us . We are already looking forward to welcoming you as our guest again hopefully soon. Best regards,

Dear Anonymous, We would like to thank you very much for selecting our hotel for your holiday. At the same time, we would like to thank you for taking the time to evaluate us . We are already looking forward to welcoming you as our guest again hopefully soon. Best regards,

Dear Per, We would like to thank you very much for selecting our hotel for your holiday. At the same time, we would like to thank you for taking the time to evaluate us . We are already looking forward to welcoming you as our guest again hopefully soon. Best regards,

Dear Jenny, We would like to thank you very much for selecting our hotel for your holiday. At the same time, we would like to thank you for taking the time to evaluate us . We are already looking forward to welcoming you as our guest again hopefully soon. Best regards,

Dear Anonymous, Thank you for having chosen Meliã Dunas Beach Resort & Spa for your holidays. We always encourage our guests to share their opinion with us as they will enable us to gain more insight into how to further improve our services. Regarding the food, we try our best to cater to the different preferences of our guests, therefore we offer various themed restaurants so the guest has the choice where they would like to eat. We thank you once again for your contribution, we hope that you will return for another visit as we will look forward to welcoming you as our guests once again in the near future. Kind regards, Meliã Dunas Beach Resort & Spa Management Team

Dear Anonymous, We would like to thank you very much for selecting our hotel for your holiday. At the same time, we would like to thank you for taking the time to evaluate us . We are already looking forward to welcoming you as our guest again hopefully soon. Best regards,

Dear Eguono, Thank you for having chosen Meliã Dunas Beach Resort & Spa for your holidays and for having set aside some of your time to share your review with us. It has been truly a pleasure having you as our guests and we are very happy to know that you have had an enjoyable stay with us, as this is the aim towards which we strive for each day. Thank you for having recommended our hotel to prospective guests, we will look forward to the delight of welcoming you as our guests again hopefully soon. Kind regards,

Estimado Anonymous, Gostaríamos de agradecer-lhe por escolher nosso hotel para suas férias. Ao mesmo tempo, gostaríamos de agradecer por dedicar o seu tempo para nos avaliar. Já estamos ansiosos para recebê-lo como nosso convidado novamente em breve. Cumprimentos,

Estimado Sr. Mauro Edson Andreosi, Gostaríamos de agradecer-lhe por escolher nosso hotel para suas férias. Ao mesmo tempo, gostaríamos de agradecer por dedicar o seu tempo para nos avaliar. Já estamos ansiosos para recebê-lo como nosso convidado novamente em breve. Cumprimentos,

Estimada Regina, Gostaríamos de agradecer-lhe por escolher nosso hotel para suas férias. Ao mesmo tempo, gostaríamos de agradecer por dedicar o seu tempo para nos avaliar. Já estamos ansiosos para recebê-lo como nosso convidado novamente em breve. Cumprimentos,

Dear Anonymous, We would like to thank you very much for your time, which you have taken to evaluate our hotel. We hope that you will return for another visit and If we can make your next stay even better, please feel free to contact us at any time. Best regards,