Lobby

Beoordelingen van Menger Hotel

3.5 out of 5
Menger Hotel
204 Alamo Plaza, San Antonio, TX

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 1758 van 2768 beoordelingen" "
Gastenscore: 8 - Goed. 609 van 2768 beoordelingen" "
Gastenscore: 6 - Redelijk. 221 van 2768 beoordelingen" "
Gastenscore: 4 - Matig. 97 van 2768 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 83 van 2768 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Shannon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very cute place, comfy beds, clean, good service
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Emily

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
awesome history
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 18 apr 2024
Dear Emily,Thank you for taking the time to give us feedback from your recent stay. We are delighted to hear that you enjoyed the rich history our hotel has to offer. Should your travels bring you back to San Antonio, we would love to host you again!

10/10 – Uitstekend

Wayne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Perfect stay
2 nachten verbleven in april 2024

4/10 – Matig

Ezequiel

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were rude and very unwilling to cooperate. There was a foul odor in one of the elevators.
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 18 apr 2024
Dear Ezequiel,Thank you for taking the time to give us feedback from your stay. Providing excellent service and a comfortable environment for our guests is our top priority, and it's disheartening to hear that we fell short of your expectations. We take your feedback seriously and will address the issues you mentioned with our staff, to ensure that future guests do not encounter this issue. Thank you for bringing this to our attention and hope to have the opportunity to welcome you back for a much-improved experience!

10/10 – Uitstekend

Judy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk to waiters to house keeping were all amazing.
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 16 apr 2024
Hi Judy,Thank you for taking the time to leave us such positive feedback. We're delighted to hear that our team made your stay memorable! Providing exceptional service is always our top priority, and it's fantastic to know that everyone from our front desk to our housekeeping staff exceeded your exceptions. We'll be sure to pass along your kind words our hardworking team members. We would love to welcome you back for another enjoyable stay, should your travels bring you back to San Antonio!

10/10 – Uitstekend

Hope

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quaint. I love the history of the property
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 16 apr 2024
Dear Hope,Thank you for taking the time to leave us a review from your stay. We are thrilled that you enjoyed the historic charm of our hotel. We hope to welcome you back for another journey through time, in the near future.

10/10 – Uitstekend

Fernando

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This location was perfect due to proximity to Alamo & Riverwalk.
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 15 apr 2024
Hi Fernando,Thank you for taking the time to give us feedback from your stay. We're thrilled to hear our location was ideal for your visit! Being close to attractions like the Alamo and the Riverwalk is certainly a plus! We hope you had a memorable time exploring the area, and we'd love to welcome you back for another great stay!

10/10 – Uitstekend

Anna

Positief: Netheid
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 16 apr 2024
Hi Anna,Thank you for taking the time to leave us a wonderful rating from your most recent stay. Should your travels bring you back to San Antonio, we would love to host you again!

10/10 – Uitstekend

Jose

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The convenience and accessible to the area we visited was what we liked. It also had a great historical aspect that was unique and appealing to the area. The only negative thing was the construction around the area but it didn't interfere with our stay.
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 15 apr 2024
Hi Jose,Thank you for your great feedback from your stay with us! We're glad to hear that you appreciated the convenience and historical charm of the area. Though the construction was nearby, we are delighted to hear it didn't interfere with your stay and we too are excited for when they will be done, and our Alamo Plaza area will be enjoyable again! We look forward to hosting you again, should your travels bring you back to San Antonio!

10/10 – Uitstekend

Robin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Aloha, we enjoyed our stay at the Menger Hotel. Great bar too. Mahalo
1 nacht verbleven in april 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 14 apr 2024
Dear Robin,Thank you for taking the time to leave us a rating from your most recent stay. We are pleased to hear that you enjoyed the Historic features and bar of our Hotel. Should your travels bring you back to San Antonio, we would love to host you again!

8/10 – Goed

Dorothy

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Loved the historical part of the hotel. It was interesting and had a nice feel.
3 nachten verbleven in maart 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 14 apr 2024
Dear Dorothy,Thank you for taking the time to leave us a review from your most recent stay. We are pleased to hear that you enjoyed the Historic features of our Hotel. Should your travels bring you back to San Antonio, we would love to host you again!

10/10 – Uitstekend

Ramiro

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice I would recommend it to anyone
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 15 apr 2024
Dear Ramiro,Thank you for taking the time to leave your fantastic review. We are thrilled to hear that you enjoyed your stay with and look forward to welcoming you back in the near future!

10/10 – Uitstekend

Lynn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our stay at the Menger Hotel. Check in staff were exceptional… very gracious and accommodating. We enjoyed staying in the older part of the hotel, our room was clean and well appointed. Hope to visit again!!
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 13 apr 2024
Hi Lynn,Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay and found our front desk staff to be exceptional! Here at the Menger we take great pride in our rich history, and we are delighted to hear you enjoyed the historic charm of the original section of the hotel. We can't wait to welcome you back for another wonderful stay!

10/10 – Uitstekend

kaye

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 14 apr 2024
Dear Kaye,Thank you for taking the time to leave us a rating from your most recent stay. We would love to host you again, should your travels bring you back to San Antonio!

8/10 – Goed

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 14 apr 2024
Dear Michael,Thank you for taking the time to leave us a rating from your most recent stay. We would love to host you again, should your travels bring you back to San Antonio!

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 13 apr 2024
Hi Amy,Thank you for taking the time to leave us an outstanding rating from your stay! We look forward to welcoming you back again, should your travels bring you back to San Antonio!

8/10 – Goed

Stephen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful old hotel, but major renovations outside in Alamo plaza interfere with the vibe.
3 nachten verbleven in april 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 12 apr 2024
Dear Stephen,Thank you for taking the time to leave us a review from your most recent stay. It's a shame when renovations disrupt the ambiance of a historic hotel. Hopefully, once completed, they'll enhance the area without overshadowing the hotel's charm.

10/10 – Uitstekend

Mika Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The building was historic and beautiful, and everything in the room was very comfortable. We did not get the breakfast because it was quite expensive and not included, but there are so many affiliated bars and restaurants nearby. The only downside was all the construction making walking around very confusing and sometimes taking a long time. Also, the entrance is through the valet, not the main doors, which was a bit annoying and confusing.
1 nacht verbleven in april 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 12 apr 2024
Dear Mika, Thank you for taking the time to leave us a review. We are very pleased to hear that you enjoyed the historic nature and comfort of our hotel. We are hopeful that the construction will be done with our Plaza by the end of 24'. Should your travels bring you back, we would love the chance to host again.

10/10 – Uitstekend

Jane

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful and unique property full of history. Amazing!
1 nacht verbleven in april 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 12 apr 2024
Dear Jane,Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed our unique property as well as the history. Should your travels bring you back to stay with us. We would love to host again.

8/10 – Goed

Dianne

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel itself is lovely and historic. The only thing that we didn't enjoy was the construction that we had to circumvent in order to get to the River Walk which is actually very close and the reason we chose it. Also the price was pretty extravagant. They probably raised it because of the Eclipse.
1 nacht verbleven in april 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 12 apr 2024
Dear Dianne,Thank you for taking the time to leave us a review. I do apologize for the inconvenience of the construction in front of our hotel. We are hopeful our Plaza area will be done by the end of 24'. Should your travels bring you back to our hotel. We would love the chance to host again.

8/10 – Goed

Dawn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a nice hotel with a lot of history.
1 nacht verbleven in februari 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 11 apr 2024
Dear Dawn,Thank you for your positive feedback! We're glad you enjoyed the charm of our historic hotel. Should your travels bring you back to San Antonio, we would love host you again!

10/10 – Uitstekend

stephen

Reisde met partner
This is an absolutely lovely hotel. Everything is perfect.
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 11 apr 2024
Hi Stephen,Thank you so much for your glowing review! We're delighted to hear that you had a perfect experience at our hotel. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. We look forward to having you back again soon for another wonderful stay!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was like a destination itself. Wonderful place to stay.
1 nacht verbleven in maart 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 11 apr 2024
Hi John,We greatly appreciate your kind words from your most recent stay. Providing a wonderful experience for our guests is what we strive for, and we're glad that we met your expectations. We hope to welcome you back soon for another memorable stay!

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 11 apr 2024
Hi Robert!Thank you for your taking the time to leave us a great rating from your stay! We look forward to welcoming you back, should your travels bring you to San Antonio!

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s a beautiful hotel that is located close to everything on the Riverwalk. The staff was super friendly and the room was gorgeous.
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 10 apr 2024
Hi Maria,Thank you for your wonderful review! We're thrilled to hear that you found our hotel beautiful and conveniently located near the Riverwalk. Providing friendly service and comfortable accommodations is our top priority and we are delighted that this was your experience. We hope to have the pleasure of welcoming you back for another wonderful stay in the near future!

6/10 – Redelijk

Morgan

Positief: Netheid
3 nachten verbleven in maart 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 10 apr 2024
Dear Morgan,Thank you for taking the time leave us a rating from your most recent stay. Should your travels bring you back to San Antonio, we would love to host you again!

10/10 – Uitstekend

pamela

Unfortunately because of a medical issue we were unable to stay at Menger Hotel. They were kind enough to refund our money. We will stay there in the future.
1 nacht verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 10 apr 2024
Dear Pamela,We're truly sorry to hear about the medical issue that prevented your stay with us. Our utmost priority is the well-being and comfort of our guests, and we're glad we could accommodate your situation with a full refund. We look forward to welcoming you back and providing you with a wonderful experience.

10/10 – Uitstekend

Suzanne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service. This hotel is beautiful and in an excellent location but above all I thought the service was outstanding.
1 nacht verbleven in maart 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 10 apr 2024
Dear Suzanne,Thank you so much for your glowing review!! We're delighted to hear that you had an excellent experience with us. Providing exceptional service is always our top priority, and we're thrilled that our team exceeded your expectations. Your satisfaction means the world to us, and we look forward to welcoming you back for another outstanding stay in the future!

10/10 – Uitstekend

Kim, Uvalde

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 10 apr 2024
Hi Kim,Thank you for taking the time to leave us a great rating from your most recent stay. Should your travels bring you back to San Antonio, we would love to host you again!

10/10 – Uitstekend

Janet, Bend

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful architecture & decor inside.
2 nachten verbleven in april 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 10 apr 2024
Hi Janet,Thank you for your kind words! We're thrilled to hear that you appreciated the architecture and decor of our hotel. Our team takes great pride in creating a welcoming and visually appealing atmosphere for our guests to enjoy. We hope to have the pleasure of welcoming you back again soon!

8/10 – Goed

Patricia, Spokane Valley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a unique place to visit and it colorful takes you back in time Historically! Beautiful garden to enjoy also pool area was good too
4 nachten verbleven in april 2024
Reactie van Front Office Manager, Alisen Garcia-Teniente op 6 apr 2024
Hi Patricia!Thank you for sharing your wonderful feedback with us! We're thrilled to hear that you enjoyed your visit to our hotel and found it to be a unique and historically rich experience. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another memorable stay in the future!

6/10 – Redelijk

patrick, Arlington

Zakenreiziger
Positief: Netheid, personeel en service
Pillows were lumpy, air conditioning vent blew air in my face all night, so I woke up with a sore throat and a cough, which I could’ve done without. very tiny room. Very over priced breakfast Buffay. For $25, I expect more than what I get free most other hotels. Great location, and very quaint for being a historic hotel. $45 for parking seems a bit excessive. I come to San Antonio a lot for business and this is my first time staying here. I probably won’t again.
2 nachten verbleven in april 2024
Reactie van Front Office Manager, Alisen Garcia-Teniente op 6 apr 2024
Dear Patrick,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. It is disheartening to learn that your stay did not meet your expectations. Rest assured; we will address these issues promptly! Your comments are invaluable to us as they help us identify areas for improvement to better serve our guests. We hope you will consider giving us another opportunity to exceed your expectations, should your travels bring you back to San Antonio!

10/10 – Uitstekend

Lisa

Reisde met familie
If you want to stay in an historic hotel right next to river walk and the Alamo, this is the spot for you. Our suite was very nice and I appreciate the architecture and details. Love the Menger Bar!!!
1 nacht verbleven in april 2024
Reactie van Xylina Hernandez - Assistant Front Office Manager op 5 apr 2024
Dear Lisa,Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed the historic charm and great location of the hotel near the River Walk and the Alamo. Your positive experience with the suite and appreciation for the architecture and details highlights the unique appeal of staying there. The Menger Bar sounds like a delightful addition, offering a memorable experience during your stay.

10/10 – Uitstekend

Mark Joseph

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A wonderful Historic Hotel in a prime location.
4 nachten verbleven in maart 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 4 apr 2024
Dear Mark Joseph,Thank you for taking the time to leave us a rating from your most recent stay. We are pleased to hear that you enjoyed the Historic features of our hotel. Should your travels bring you back to San Antonio, we would love to host you again!

2/10 – Ontzettend slecht

Taryn

2 nachten verbleven in maart 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 4 apr 2024
Dear Taryn,Thank you for taking the time to leave us a rating from your most recent stay. We would love to host you again, should your travels bring you back to San Antonio!

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 4 apr 2024
Dear Edward,Thank you for taking the time to leave us a rating from your most recent stay. We would love to host you again, should your travels bring you back to San Antonio!

6/10 – Redelijk

Brandy

Reisde met een groep
Positief: Netheid, voorzieningen
Our room had a straw from a previous guest in the floor. The plugs in the lamps between the bed did not work. Liked the double room with patio a And pool access. Great location for walking to everything.
3 nachten verbleven in maart 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 4 apr 2024
Hi Brandy,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your room and the convenience of the location for exploring the area. We sincerely apologize for the oversight regarding the cleanliness of your room and the malfunctioning in the lamps. This falls short of the standards we strive to uphold, and we have addressed these issues with our housekeeping and maintenance teams. Should your travels bring you back to San Antonio, we hope to welcome you back for a more seamless experience in the future.

10/10 – Uitstekend

Diana

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved it!
1 nacht verbleven in maart 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 4 apr 2024
Dear Diana,Thank you for taking the time to leave us a review from your most recent stay. We would love to host you again, should your travels bring you back to San Antonio!

10/10 – Uitstekend

Valerie

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Loved the history of the hotel!!! And the location.
5 nachten verbleven in maart 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 4 apr 2024
Dear Valerie,Thank you for taking the time to give us such wonderful feedback from your stay. We're delighted to hear that you appreciated the rich history of our hotel and enjoyed its prime location. Preserving and sharing the heritage of our establishment is something we take great pride in. Thank you for choosing to stay with us and for taking the time to share your positive experience! We look forward to welcoming you back in the near future!

10/10 – Uitstekend

Darlene

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Th e staff was excellent! Loved the history about the hotel
1 nacht verbleven in maart 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 4 apr 2024
Dear Darlene,Thank you for taking the time to leave us a rating from your most recent stay. Our staff is pleased to hear that you enjoyed the Historic features of our Hotel. Should your travels bring you back to San Antonio, we would love to host you again!

10/10 – Uitstekend

Vicki

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place has to have the friendliest staff in Texas. Everyone from the front desk, valet, housekeeping, and bar staff were amazing and helpful. The room was clean and the pool is beautiful. I will definitely be back!
Reactie van Alisen Garcia-Teniente, Front Office Manager op 4 apr 2024
Dear Vicki,Thank you so much for your glowing review! We're delighted to hear that you found our staff to be the friendliest in Texas. Providing exceptional service is our top priority, and we're thrilled that everyone from our front desk to our housekeeping, valet and bar staff exceeded your expectations. Your kind words mean a lot to us, and we're excited to welcome you back for another wonderful stay in the future. If there's anything specific, you'd like us to arrange for your next visit, please don't hesitate to let us know. Until then, safe travels, and we can't wait to host you again!

8/10 – Goed

Misty

Reisde met familie
Positief: Netheid, voorzieningen
Great location and great history. It’s a bit dated but that may also be a bit of the motif however our drapes had small tears, the shower temperature fluctuates between hot and scalding hot and the wait staff by the pool is hit or miss. The pool are is nice as is the gym but it is small. I think it’s fair for the price.
7 nachten verbleven in maart 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 4 apr 2024
Dear Misty, Thank you for your detailed feedback. We're glad to hear that you appreciated our hotel's great location and rich history. Your comments about the condition of certain aspects of the room, have been duly noted, and we apologize for the inconvenience this may have caused during your stay. While we strive to maintain a balance of preserving our historical charm and providing modern comforts, we understand that there may be areas for improvement. Your feedback is invaluable in helping us make necessary adjustments. We hope to have the opportunity to welcome you back for an improved experience in the future!

10/10 – Uitstekend

Theota

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to Riverwalk and everything
1 nacht verbleven in maart 2024
Reactie van Alisen Garcia-Teniente, Front Office Manager op 4 apr 2024
Dear Theota,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the convenience of our location, and you enjoyed your stay! Should your travels bring you back to San Antonio, we would love to host you again!

10/10 – Uitstekend

Susana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 4 apr 2024
Dear Susana,Thank you for taking the time to leave us a rating from your most recent stay. We are pleased to hear that you enjoyed the Historic features of our Hotel. Should your travels bring you back to San Antonio, we would love to host you again!

10/10 – Uitstekend

chunhong

4 nachten verbleven in maart 2024

10/10 – Uitstekend

Angelica

3 nachten verbleven in maart 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 18 apr 2024
Dear Angelica,Thank you for taking the time to leave a rating from your most recent stay. Should your travels bring you back to San Antonio. We would love to host you again.

8/10 – Goed

Larry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice area & staff.
1 nacht verbleven in maart 2024
Reactie van Xylina Hernandez, Assistant Front Office Manager. op 29 mrt 2024
Dear Larry,Thank you for taking the time to leave us a review. We are pleased to hear that you enjoyed our area and staff. Should your travels bring you back to San Antonio. We would love to host you again.

10/10 – Uitstekend

Kenn, Rochester

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful hotel with fabulous history and great, modern rooms. Staff is friendly and professional; amenities are also superb. We always stay here when in San Antonio.
1 nacht verbleven in maart 2024
Reactie van Front Office Manager, Alisen Garcia-Teniente op 28 mrt 2024
Dear Kenn,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel and appreciate your loyalty as a returning guest. Your compliments about our staff and amenities mean a lot to us, and we look forward to welcoming you back on your next visit to San Antonio!

8/10 – Goed

David

Positief: Netheid, personeel en service
The contruction in front without being told was very annoying. The hotel was very amazing
4 nachten verbleven in maart 2024
Reactie van Front Office Manager, Alisen Garcia-Teniente op 27 mrt 2024
Dear David,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel amazing, however, we sincerely apologize for the inconvenience caused by the construction nearby. We understand how frustrating unexpected disruptions can be. Your feedback is valuable to us! We hope to have the opportunity to welcome you back and provide you with a more seamless experience!

10/10 – Uitstekend

Erin

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location of this beautiful hotel is perfect for enjoying everything downtown San Antonio has to offer. Everything is within a five minute walk away. Extremely spacious rooms with very personable front desk, housekeeping, and valet employees!
2 nachten verbleven in maart 2024
Reactie van Front Office Manager, Alisen Garcia-Teniente op 27 mrt 2024
Hi Erin,Thank you for sharing your glowing review! We're thrilled to hear that you enjoyed the perfection location of our beautiful hotel and that it allowed you to easily explore downtown. It's fantastic to know that our spacious rooms and dedicated team, from the front desk to housekeeping and valet, contributed to making your stay memorable. Providing exceptional service and comfort is our top priority, and we're delighted to hear that we met your expectations. We can't wait to welcome you back for another enjoyable stay!