Op basis van 2.185 geverifieerde beoordelingen
4,1 Hygiëne kamer
4,0 Service & personeel
4,1 Comfort kamer
3,9 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
Of course the location is beautiful and restful to the eye. My only complain is that I felt almost $500 for one night was a bit rich when a breakfast wasn't even provided.
Opmerking van Hotelbeheer
16 apr. 2024 door Sean ClancyHotelbeheer
Hi Daniel, thank you for taking the time to leave a review. We are pleased to hear that you enjoyed the property's beautiful location and had an excellent stay. We understand your frustration and will be taking this feedback into consideration for the future. It was a pleasure to have you as a guest and we look forward to welcoming you back to San Diego soon.
door een geverifieerde reiziger
Geplaatst op 15 apr. 2024
Nice views of the marina, close to airport but quiet
Opmerking van Hotelbeheer
15 apr. 2024 door Sean ClancyHotelbeheer
Hi Erin, thank you for taking the time to leave a review. We are thrilled to hear that you enjoyed the property's stunning views of the Marina and close proximity to the airport. It was a pleasure to have you as a guest and we look forward to welcoming you back again soon.
door een geverifieerde reiziger uit Concord
Geplaatst op 15 apr. 2024
Great
Opmerking van Hotelbeheer
15 apr. 2024 door Sean ClancyHotelbeheer
Hi Junchen, thank you for taking the time to leave a review. We are delighted to hear that you had an excellent stay and look forward to welcoming you back to San Diego in the future.
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
Excellent ribeye steak dinner. Servers were fantastic. Bar was under stocked. Hotel was pricy but worth it.
Opmerking van Hotelbeheer
15 apr. 2024 door Sean ClancyHotelbeheer
Hi Andrew, thank you for taking the time to leave a review. We are pleased to hear that you enjoyed the hotel's newly renovated restaurant and greatly appreciate your feedback. It was a pleasure to host you and we look forward to welcoming you back to San Diego soon.
door een geverifieerde reiziger
Geplaatst op 14 apr. 2024
Nothing unique about the property. The check-in area looks run down and is not the best first impression. The check-in person was the best part of the stay. The bed was so tall it should have come with steps. I never thought toilet seats could be uncomfortable, but Sheraton definitely found them. The check-out person should give out the card needed to get out of the parking lot instead of making guests walk all the way back. Poor service.
Opmerking van Hotelbeheer
15 apr. 2024 door Sean ClancyHotelbeheer
Hi Christine, thank you for taking the time to leave a review. We are disappointed to hear that your stay did not exceed your expectations and will be taking this feedback into consideration. The property is currently undergoing a major renovation and we would be delighted to welcome you back soon to see the completed transformation.
door een geverifieerde reiziger
Geplaatst op 13 apr. 2024
Property was great, construction not so much.
Opmerking van Hotelbeheer
13 apr. 2024 door Iris ChenHotelbeheer
Thank you, Kevin, for your feedback! We're glad you enjoyed your stay overall. We apologize for any inconvenience caused by the construction. Your satisfaction is important to us, and we appreciate your understanding. We hope to welcome you back for an even better experience in the future.
door een geverifieerde reiziger
Geplaatst op 12 apr. 2024
The Restaurant at the bay tower was sub par.
Opmerking van Hotelbeheer
12 apr. 2024 door Sean ClancyHotelbeheer
Hi Dan, thank you for taking the time to leave a review. We are disappointed to hear that your stay did not exceed your expectations and will be taking this feedback into consideration for the future. We hope to welcome you back to San Diego soon to see the completed transformation of the property.
door een geverifieerde reiziger
Geplaatst op 12 apr. 2024
I was treated so well!!! Kindness, and professional service rolled into one. This hotel helped me feel there is still awesome customer service in this world!!! A FAR difference with the last “5” star hotel I was at!!
Thank You!!!
Deb
Opmerking van Hotelbeheer
12 apr. 2024 door Sean ClancyHotelbeheer
Hi Deb, thank you for taking the time to leave a review. We are pleased to hear that your stay exceeded your expectations and that you experienced excellent guest service. It was a pleasure to have you as a guest and we look forward to welcoming you back again soon.
door een geverifieerde reiziger uit San Jose
Geplaatst op 11 apr. 2024
It was ok for the price but under construction and it was not mentioned beforehand. Pool is not available either.
Opmerking van Hotelbeheer
11 apr. 2024 door Sean ClancyHotelbeheer
Hi Lori, thank you for taking the time to leave a review. We understand your frustration and will be taking this feedback into consideration. We hope to welcome you back to San Diego soon to see the completed transformation of the property.
door een geverifieerde reiziger
Geplaatst op 11 apr. 2024
all good
Opmerking van Hotelbeheer
11 apr. 2024 door Sean ClancyHotelbeheer
Hi Ushangi, thank you for taking the time to leave a review. We are delighted to hear that you had an excellent visit and look forward to your next stay with us.
