Op basis van 1.031 geverifieerde beoordelingen
4,2 Hygiëne kamer
4,2 Service & personeel
4,0 Comfort kamer
4,1 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 4 okt. 2023
Nice location with nearby Starbucks. Close to MCAS Miramar, convenient for the air show weekend.
Opmerking van Hotelbeheer
4 okt. 2023 door Marriott La Jolla General Manager Hotelbeheer
We are delighted to know that you enjoyed your stay with us and we already look forward to being of service to you again. Thank you for your review and for staying with us. Richard
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
The property is located in a good area; it is accessible to the beach front, shopping and the freeway. The breakfast deal is well worth it. The staff in the cafe are wonderful. The parking is expensive but the access is easy for the self-park option.
The front desk staff is less than desirable. Check-in was mediocre and unfriendly. We had to follow-up in the room regarding wifi access and other information. While unloading our luggage, an unidentified man was trying to open our door - aggressively because it wasn't opening. We were terrified only to find out that it was maintenance delivering a mini-fridge but we did not receive notice from the front desk or anyone else. The elevators were of great concern because they were not operating correctly - there were many comments from other guests while riding about our safety. After one stopped, dropped and then sat motionless and then suddenly shot up, we didn't ride them again. When we advised the front desk we received the same uninterested, lackadaisical attention - that elevator remained in use even though we suggested they shut it down.
Opmerking van Hotelbeheer
17 apr. 2024 door Marriott La Jolla General ManagerHotelbeheer
Thank you for taking the time to share your rating with us. We are disappointed to know that we were not able to meet your expectations. Our goal is to always provide great service that will make you want to return again and again. We hope that you will give us another try and let us prove this to you during your next visit. Richard
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
Opmerking van Hotelbeheer
17 apr. 2024 door Marriott La Jolla General ManagerHotelbeheer
Thank you very much for your review. We are happy to know that you enjoyed your stay with us and we also look forward to welcoming you back during your next trip to the La Jolla area. Richard
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
Opmerking van Hotelbeheer
17 apr. 2024 door Marriott La Jolla General ManagerHotelbeheer
Thank you very much for your review. We are happy to know that you enjoyed your stay with us and we also look forward to welcoming you back during your next trip to the La Jolla area. Richard
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
I liked the fact that it was close to the college. The employees were amazing as was for the dinner that we had at the bar area. It was wonderful.
Opmerking van Hotelbeheer
16 apr. 2024 door Marriott La Jolla General ManagerHotelbeheer
We are honored to know that you enjoyed your stay with us, thank you for sharing your review. We are always at your service and we look forward to welcoming you back soon! Richard Uribe
door een geverifieerde reiziger
Geplaatst op 16 apr. 2024
The staff were all very nice
Opmerking van Hotelbeheer
16 apr. 2024 door Marriott La Jolla General ManagerHotelbeheer
Thank you very much for your review and high marks. We remain at your service and we look forward to welcoming you back soon. Richard
door een geverifieerde reiziger
Geplaatst op 15 apr. 2024
Marriott told us that Expedia over sold and we have no room with double bed and we must go somewhere else.
It was a mistake booking with Expedia.
We also booked with Expedia when we went to Paris and we did not get the room we wanted and we had to stay somewhere else and expedia has not yet refunded our $1200.
Opmerking van Hotelbeheer
16 apr. 2024 door Marriott La Jolla General ManagerHotelbeheer
Thank you very much for sharing your review, we are sorry for not meeting and exceeding your service expectations. We hope to have the opportunity to welcome you back for a better experience during your next trip to La Jolla. In the meantime, we remain at your service. Richard Uribe, GM.
door een geverifieerde reiziger uit San Francisco
Geplaatst op 15 apr. 2024
Opmerking van Hotelbeheer
16 apr. 2024 door Marriott La Jolla General ManagerHotelbeheer
Thank you for your review and high marks. We look forward to welcoming you back during your next visit to La Jolla. Richard Uribe.
door een geverifieerde reiziger
Geplaatst op 15 apr. 2024
Opmerking van Hotelbeheer
16 apr. 2024 door Marriott La Jolla General ManagerHotelbeheer
Thank you very much for your review, we are glad to know that you enjoyed your stay with us and we also look forward to welcoming you back soon. Richard
door een geverifieerde reiziger uit Pleasanton
Geplaatst op 14 apr. 2024
Excellent location!!
Opmerking van Hotelbeheer
15 apr. 2024 door Marriott La Jolla General Manager Hotelbeheer
We are glad to know that our location is convenient to your needs, thank you so much for sharing your review. We look forward to being of service to you again soon. Richard Uribe, GM.
