Geplaatst op 28 mrt. 2024
House keeping is a recording and they never call you back. Sink was plugged up, Heater/Aircon did not work. Needed extra blankets, never got them, nothing was ever fixed or even addressed
Opmerking van Hotelbeheer
28 mrt. 2024 door GMHotelbeheer
Thank you for taking the time to share your experience with us. I am terribly sorry for the numerous issues you encountered during your stay. The lack of service you received is shocking and would be upsetting to anyone. Thank you for your very valuable feedback, we will work very hard to address your concerns. Please come back and give us an opportunity to redeem ourselves.Regards,John C. Kellites / General Manager