Op basis van 343 geverifieerde beoordelingen
2,4 Hygiëne kamer
2,6 Service & personeel
2,3 Comfort kamer
2,1 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Attention to details will pay off!!
Geplaatst op 27 jul. 2021 op HotelsI spoke to the owners about my thoughts, they were respectful and receptive which I appreciated. The rooms are clean, private, and large. They resemble a studio apartment. The beds are comfortable with a pillow top mattress. The problems they have are superficial and if I had to guess come from a financial beating they took because of covid like every other small business. There was no toilet paper roll holder, no floor mat for the outside of the shower. I was a single person staying one night and I was given one towel and it was the cheapest scratchiest towel in the catalog. The hotel could use paint in some areas, some concrete crack repairs, and just a general decorating spruce up or modernization. Just a little love and money put back in to it. The service was great and I would stay there again without hesitation.
Opmerking van Hotelbeheer
27 jul. 2021 door ManagerHotelbeheer
Thank you for taking the time to share. We appreciate your feedback regarding our service and also our pillow. We hope you'll return to see how we continue to improve our service and hospitality.
door een geverifieerde reiziger
Geplaatst op 25 jul. 2021
Opmerking van Hotelbeheer
25 okt. 2021 door ManagerHotelbeheer
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
door een geverifieerde reiziger
Geplaatst op 25 jul. 2021
Opmerking van Hotelbeheer
25 okt. 2021 door ManagerHotelbeheer
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
door een geverifieerde reiziger
Geplaatst op 3 jul. 2021
Dirtiest, nastiest, hotel i have ever seen. I cant believe its even in business. Walked in, and walked right back out. Told desk i wanted a refund, they told me to contact expedia. Expedia told me to talk to the hotel. So no refund, no resolution from either party. Room smells, stains and cigarette burns in bedding, large dark blood-like stain on mattress, drug residue and burns on night stand, half the light bulbs in room were burned out. I thought this level of nasty hotels only existed in movies. Shame on you expedia for offering rooms to this trash, and shame on the property owner for running an establishment like this. Disgusting.
Opmerking van Hotelbeheer
5 jul. 2021 door ManagerHotelbeheer
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.
door een geverifieerde reiziger
Geplaatst op 29 jun. 2021
Worst place I’ve ever stayed at, not only was it filthy but also charged miscellaneously which I paid for just so my son and I could get some rest
Opmerking van Hotelbeheer
30 jun. 2021 door ManagerHotelbeheer
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuing improvements.
door een geverifieerde reiziger
Geplaatst op 10 jun. 2021 op Hotels
Opmerking van Hotelbeheer
12 jun. 2021 door ManagerHotelbeheer
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
door een geverifieerde reiziger
Won't stay here
Geplaatst op 6 jun. 2021 op HotelsThey over booked and I didn't get to stay and have to work to get my money back
Opmerking van Hotelbeheer
8 jun. 2021 door ManagerHotelbeheer
I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
door een geverifieerde reiziger
Geplaatst op 6 jun. 2021 op Hotels
Opmerking van Hotelbeheer
8 jun. 2021 door ManagerHotelbeheer
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.
door een geverifieerde reiziger
Geplaatst op 5 jun. 2021 op Hotels
Opmerking van Hotelbeheer
6 jun. 2021 door ManagerHotelbeheer
We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,
door een geverifieerde reiziger
Geplaatst op 30 mei 2021
My room just happen to be above the coffee area. Had coffee smell all night. No big deal thiugh
Opmerking van Hotelbeheer
31 mei 2021 door ManagerHotelbeheer
Thank you for sharing this experience with us. We truly value you feedback with regards to our area as well as our room. Through guest feedback like yours we are better able to enhance guest experience; so thank you.
