Exterieur

Beoordelingen van Ascott Raffles Place Singapore

Ascott Raffles Place Singapore
No 2 Finlayson Green, Singapore

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 203 van 349 beoordelingen" "
Gastenscore: 8 - Goed. 99 van 349 beoordelingen" "
Gastenscore: 6 - Redelijk. 37 van 349 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 349 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 349 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Arturo

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place and friendly staffs
3 nachten verbleven in februari 2024
Reactie van With Heartfelt Appreciation op 20 mrt 2024
Dear Arturo,Greetings from Ascott Raffles Place Singapore! --Thank you for choosing our strategically located serviced residence for your recent holiday in our city-state. -- We are delighted you and your lovely wife had an enjoyable and comfortable 3 nights stay with us. --We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members and we assure you we shall be thanking them for their dedicated service. Thank you for making our team members feel valued too! --It has truly been our great pleasure and privilege to have been of service to you and your lovely wife, and all of us hope Ascott Raffles Place remains as your choice accommodation whenever you are back in our city-state. --We earnestly look forward to welcoming you and your lovely wife back. --We are at your service, and we wish you well. --Kind regards, --The management of Ascott Raffles Place Singapore

8/10 – Goed

??

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
マリーナベイやセントーサ島など、色んな所へ移動しやすい立地でした。ラウパサも歩いて行けて快適でした。
4 nachten verbleven in maart 2024
Reactie van With Heartfelt Appreciation op 10 mrt 2024
Dear ??, --Greetings! The team at Ascott Raffles Place sincerely thanks you for taking the time to review your stay at our serviced residence and for letting us know you had an enjoyable and comfortable 4 nights stay with us. --We are heartened to learn yo found our residence’s location with proximity to the iconic Lau Pat Sat Food Center and nearby tourist attractions convenient. --It has truly been our great privilege and pleasure to have been of service to you and we earnestly look forward to welcoming you back. --We are at your service, and we wish you well. --Kind regards, --The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Eswara, Greenville

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was a good experience staying at the hotel. The front desk person, emorine helped us checkin early. The housekeeping staff were friendly. Van was very good and did a good job cleaning
2 nachten verbleven in maart 2024
Reactie van With Heartfelt Appreciation op 6 mrt 2024
Dear Eswara, --Greetings! Your friendly team at Ascott Raffles Place Singapore sincerely thank you for choosing our strategically located serviced residence and for reviewing your recent 2 nights stay with us. --All of us are delighted you had a great stay with us. --We sincerely thank you for your kind mention of our service, especially the service from Resident Service team member Ameryn and our housekeeping team members who were responsible for the upkeep of the 10th level one-bedroom Brown suite you stayed in. We are happy we were able to accord you with an early check-in as our occupancy situation allowed us to. Thank you for your kind mention and for making our team members feel valued! --With your recent stay experience at our serviced residence, we sincerely hope you will now make Ascott Raffles Place your choice lodging whenever your travels bring you back to our friendly shore, and you will also recommend us to your family and friends back home.---All of us have truly enjoyed being of service to you and we earnestly hope to welcome you back for more enjoyable and comfortable stays with us. We are at your service, and we wish you well. Thank you for your valued support.---Kind regards, --The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Daniel

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
condo hotel with spacious room and very clean
1 nacht verbleven in februari 2024
Reactie van With Heartfelt Appreciation op 29 feb 2024
Dear Daniel, --Greetings from Ascott Raffles Place Singapore! --We are delighted you had a wonderful stay with us and you like the spaciousness, cleanliness and ambiance of the fully equipped 10th level Cutler suite you stayed in. --It has truly been our great pleasure and privilege to have been of service to you and all of earnestly look forward to welcoming you back. --We are at your service, and we wish you well. --Kind regards, --The management of Ascott Raffles Place Singapore

8/10 – Goed

David

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van With Heartfelt Appreciation op 29 feb 2024
Dear David, --Greetings from Ascott raffles Place Singapore! --Thank you for choosing our serviced residence for your recent visit to our city-state. --All of us are delighted you had an enjoyable and comfortable stay with us. --It has been our great pleasure and privilege to have been of service to you and we look forward to welcoming you back. --We are at your service, and we wish you well. --Kind regards, --The management of Ascott Raffles Place Singapore

6/10 – Redelijk

Mary, Redwood City

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Altho my arrival was nice at this lovely property with friendly staff , sadly upper management had failed to provide Any info about open grocery stores or restaurants to lobby staff . I was directed to a grocery store that was closed as were all restaurants . While most of Singapore food sources were closed for days, there must have been a few stores that were open somewhere . The Absence of food services except for 7-11 & a dirty swamped hawker stand for 5 days is definitely a giant negative to me .
5 nachten verbleven in februari 2024
Reactie van With Sincere Apologies op 18 feb 2024
Dear Mary, --Greetings from Ascott Raffles Place Singapore. --Thank you for taking the time to share your valuable feedback about your 5 nights stay and experience with our team's service. --We sincerely apologise for the disappointment and inconvenience caused to you by our team's service with regard to information on nearby eateries and grocery stores on weekends. --Regrettably, as our serviced residence is located in the Central Business District, we humbly admit that most eateries and all grocery stores except for convenience stores are closed on weekends. --We sincerely apologise for our team member's lacking knowledge and erroneous information shared with you. --Following your feedback, we assure you we will investigate and counsel our team members concerned and engage the team members in more training. --Please allow us to share that our guests who stay with us during the weekend would usually take a one-stop MRT (subway) ride to Raffles City (City Hall MRT station) to dine and shop as this mall offers a plethora of dining options. --All of us sincerely hope this inopportune experience you had with our service will not deter you from staying with us again as we truly wish to create a better stay experience and recover your trust in our service. --We sincerely hope to welcome you back. --Kind regards,The management of Ascott Raffles Place Singapore

8/10 – Goed

meng hsuan

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
overall good for stay.
5 nachten verbleven in januari 2024
Reactie van With Heartfelt Appreciation op 6 feb 2024
Dear Meng Hsuan, --Greetings! Thank you for taking the time to review your recent 5 nights stay at our serviced residence. We are heartened to learn you and your partner had a pleasant stay with us. –All of us sincerely thank you for giving us the great privilege and pleasure of having been of service to you and your partner, and we hope our serviced residence remains as your choice accommodation whenever you and your partner are back in our city-state. If there is anything we can do to assist you with your future stays, please do not hesitate to contact us as we would be most glad to be of assistance to you. --We earnestly look forward to welcoming you back. We are at your service, and we wish both of you well. Thank you. --Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Katsunori

Positief: Netheid
Shower was not working,I cannot use hot water. Their staff are very very kind,so I felt comfortable.
2 nachten verbleven in februari 2024
Reactie van With Heartfelt Appreciation op 4 feb 2024
Dear Katsunori, --Greetings from Ascott Raffles Place Singapore! --Thank you for taking the time to review your recent stay at our strategically serviced residence. We are delighted you had a wonderful stay with us. --We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking them for their dedicated service. Thank you for making our team members feel valued too! -–With regard to your feedback on the water heater, we are sorry for the discomfort caused to you. Please allow us to share as the water heating system at our serviced residence is that of a water heating storage tank, guests will need to turn on the switch of the water heater located in the wall at the entrance of the bathroom and wait for approximately 15 minutes for the water in the tank to be heated. We seek your kind understanding in this matter, and we apologise if our team had not informed you about this matter at the check-in process. --All of us sincerely thank you for giving us the great privilege and pleasure to have been of service to you and we earnestly look forward to welcoming you back. --We are at your service, and we wish you well. --Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Chelvy

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van With Heartfelt Appreciation op 9 jan 2024
Dear Chelvy, --Greetings! Thank you for taking the time to leave us a perfect rated review for your 5 nights stay experience at our strategically located serviced residence. We are thrilled you and your husband had an excellent stay with us. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! --With your recent stay with us, all of us earnestly hope our serviced residence will remain as your choice lodging in our city-state. We look forward to being of service to you and your husband again. We are at your service, and we wish both of you well. Thank you for your valued support. -----Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Richard, Covina

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very helpful, in particular, a woman who took charge of retrieving my lost baggage. When I told her that the airline had lost/misplaced my baggage, she took complete charge, contacting the airline several times. And I had my bag the following morning. I apologize for not getting her name so I could recognize her personally.
1 nacht verbleven in december 2023
Reactie van With Heartfelt Appreciation op 27 dec 2023
Dear Richard,Greetings from your friendly team at Ascott Raffles Place Singapore and Merry Christmas! Thank you for giving us the great privilege and pleasure to have been of service to you and your lovely partner at our serviced residence. --We sincerely thank you for your heartwarming compliment for our Guest Service team member Ameryn who attended to you at the check-in process and assisted you the recovery of your lost luggage. We are indeed proud to have Ameryn as part of our team as she has consistently shown us she goes the extra mile to ensure our guests are well taken care of during their stays, and we assure you we shall be sharing your compliment with Ameryn and thank her for her contribution in making your stay with us a success. ---With your experience staying with us, all of us sincerely hope you will now make our serviced residence your choice accommodation whenever your travels bring you and your lovely partner back to our city-state. If there is anything we can do to assist with your future stays at our serviced residence, please do not hesitate to let us know as we would be most glad to be of assistance to you. --We have truly enjoyed being of service to you and your partner, and we earnestly look forward to welcoming you back in the future. We are at your service, and we wish both of you well. Thank you for your valued support. --Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Lloyd

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
excellent room with good access to nearby attractions
5 nachten verbleven in december 2023
Reactie van With Heartfelt Appreciation op 20 dec 2023
Dear Lloyd,Greetings from Ascott Raffles Place Singapore! Thank you for reviewing your stay experience at our strategically located serviced residence. We are delighted your lovely wife and you had a wonderful 5 nights stay with us, and you like the ambiance and décor of the 75sqm fully equipped Brown suite you stayed in. --All of us are indeed heartened to learn you found our strategic location with proximity to many eateries, local attractions and public transport options convenient and to your liking. --With your experience staying at our serviced residence, we truly hope Ascott Raffles Place remains as your choice lodging whenever your travels bring you and your lovely wife back to Singapore, and you will also recommend us to your friends and family back home. --All of us sincerely thank you for giving us the great privilege and pleasure of hosting your lovely wife and you at our serviced residence and we earnestly look forward to welcoming you back. We are at your service, and we wish both of you well. Thank you. --Kind regards,The management of Ascott Raffles Place Singapore

6/10 – Redelijk

LiChiao

2 nachten verbleven in december 2023
Reactie van With Heartfelt Appreciation op 15 dec 2023
Dear LiChiao,Greetings! Thank you for taking the time to leave us a perfect rated review for your experience at our serviced residence. We are thrilled you and your husband had an excellent stay with us. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! --With your recent stay with us, all of us earnestly hope our serviced residence will remain as your choice lodging whenever your ravels bring you and your husband back to our city-state. We look forward to being of service to you and your husband again. We are at your service, and we wish both of you well. Thank you for your valued support. -----Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

William, Pueblo

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean, comfortable and really well appointed room. Excellent checkin and checkout experience. Very close to local food mall with lots of options.
1 nacht verbleven in december 2023
Reactie van With Heartfelt Appreciation op 9 dec 2023
Dear William,Greetings! Thank you for taking time to review your experience staying with us. We are delighted you an your lovely wife had a wholly enjoyable and comfirtable stay with us, and you like the ambiance and décor of the fully equipped 3rd level Cutler suite you stayed in. --All of us are heartened to learn you found our central location with proximity to the iconic food center Lau Pat Sat and nearby tourist attractions convenient and to your liking. --With your recent experience staying with us, all of us sincerely hope you will now make our serviced residence your choice lodging in Singapore. We have truly enjoyed being of service to you and your lovely wife, and we earnestly look forward to welcoming you back soon. We are at your service, and we wish both of you well. Thank you for your valued support. ---Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Jelena

Positief: Netheid, comfort kamer
Ideal location
The hotel is EXCELLENT - the location is ideal to the business district and the Bay. Everything is walking distance. My only regret is that the windows do NOT OPEN to allow for fresh air.
5 nachten verbleven in november 2023
Reactie van With Heartfelt Appreciation op 5 dec 2023
Dear Jelena,Greetings and welcome back! Thank you for your valued support serviced residence. We are delighted you had a wholly enjoyable and comfortable 5 nights stay with us, and you find our central location with proximity to many eateries, tourist attractions and various public transport convenient and to your liking. –We sincerely apologise for the disappointment and any discomfort caused to you by the sealed windows of our suites. Please allow us to explain as Ascott Raffles Place is on the revered list of Singapore’s conserved and heritage buildings and the windows are from the original building built in the 1950s, we humbly admit the windows are sealed because we will not be able to replace the window and handles in the present days should these be damaged. We seek your kind understanding in this matter. –All of us sincerely hope this slight distraction during your stays with us will not deter you from staying with us again. –We sincerely thank you for giving us the great privilege and pleasure to have been of service to you and we earnestly look forward to welcoming you back. We are at your service, and we wish you well. Thank you. --Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Taro

1 nacht verbleven in november 2023
Reactie van With Heartfelt Appreciation op 11 dec 2023
Dear Taro,Greetings from Ascott Raffles Place Singapore! Thank you for choosing our strategically located serviced residence. We are delighted to learn you have awarded a perfect rating for your stay experience as it shows us you and your lovely wife had a great stay with us.--With your experience staying with us, we sincerely hope Ascott Raffles Place will be your choice serviced residence in Singapore and you will also recommend us to your family and friends. –All of us have truly enjoyed being of service to you, and we earnestly look forward to welcoming you and your lovely wife back soon. We are at your service, and we wish both of you well. Thank you. --Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

DAVID

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Ascott is centrally located for tourism or business with great access to the MRT system and convenient places for local foods. The apartment was spacious and well appointed. I would be delighted to return .
7 nachten verbleven in oktober 2023
Reactie van With Heartfelt Appreciation op 8 nov 2023
Dear David,---Greetings from Ascott Raffles Place Singapore!---We are so grateful you took the time to review your stay at our serviced residence and we are truly honored to have been of service to you during your recent visit to our city-state.---We are delighted your stay experience with us exceeded your expectations. All of us truly value our guest satisfaction as our top priority and we are committed to our guests. It is guests like you who make our job wonderful. Thank you! ---With your recent stay with us, all of us earnestly hope our serviced residence will remain as your choice lodging whenever your travels bring you back to our city-state and you will recommend us to your family and friends back home. ---Do let us know if you require any assistance with your stay in future as we would be most glad to be of service to you again. We are at your service, and we wish you well. Thank you for your valued support.---Kind Regards,The Management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Robyn

Positief: Netheid, staat van de accommodatie en faciliteiten
Lovely rooms. Very spacious. And lovely staff
4 nachten verbleven in oktober 2023
Reactie van With Heartfelt Appreciation op 24 okt 2023
Dear Robyn,Greetings from Ascott Raffles Place Singapore! Thank you for choosing our serviced residence and for letting us know you had a wholly enjoyable and comfortable 4 nights stay with us in our spacious and fully equipped 10th level Cutler suite. We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking them for their dedicated service. Thank you for making them feel valued too! --Thank you for giving us the great pleasure to have been of service to you and all of us earnestly look forward to welcoming you back. We are at your service, and we wish you well. ---Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Ingrid

Reisde met een groep, Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff couldn’t have been more accommodating and the suite was spectacular.
1 nacht verbleven in oktober 2023
Reactie van With Heartfelt Appreciation op 18 okt 2023
Dear Ingrid,Greetings! We are delighted you had a wonderful stay with us, and that you are impressed with the ambiance of the 108sqm Finlayson Suite assigned for your stay. --We sincerely thank you for your heartwarming compliment for our team’s service. Your compliment brings much cheer and motivation to our team members, and nothing motivates us more than knowing our service has been a main contribution to the success of your stay with us. Please be assured we will be sharing your heartwarming compliments with our team members, and we will thank them for their dedicated service. Thank you for making them feel valued too! –It has truly been our great pleasure and privilege to have been of service to you and all of us sincerely hope our serviced residence will remain as your choice lodging whenever your travels bring you back to our city-state. –We earnestly look forward to welcoming you back soon. We are at your service, and we wish you well. ---Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, comfort kamer
Caring customer service
All good. Very convenient location for city. Alma the housekeeping lady made lovely towel figures. Tested her and her colleague by asking for giraffe
4 nachten verbleven in oktober 2023
Reactie van With Heartfelt Appreciation op 10 okt 2023
Dear Christopher,Greetings! Thank you for choosing our centrally located serviced residence for your recent trip to Singapore. We are delighted you had a great 4 nights stay with us and you found our strategic location with proximity to many eateries, local attractions and public transport options convenient. –We are truly humbled by your heartwarming compliment for our team’s service, especially for our housekeeping team member Alma, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to Alma, and we assure you we shall be thanking Alma for her dedicated service. Thank you for making her feel valued too! –It has been our great privilege and pleasure to have been of service to you and all of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays at our serviced residence. We are at your service, and we wish you well. Thank you for your valued support. --Kind regards,The management of Ascott Raffles Place Singapore

6/10 – Redelijk

Shintaro, chuo-ku

5 nachten verbleven in september 2023
Reactie van With Sincere Apologies op 21 sep 2023
Dear Shintaro,Greetings. We deeply regret to learn you did not fully enjoy your stay at our serviced residence and we are truly sorry for the disappointment caused to you. --Please allow us to assure you our management is very concerned as it is always our sincere hope our guests enjoy their stays with us. Regrettably, as you have not provided us with any details regarding your stay experience and we truly want to improve in areas we lack, we would like to invite you to share with us some feedback on your stay to allow us to review our processes and service for improvements. --We sincerely hope to welcome you back, giving us an opportunity to create a better stay experience for you. We are at your service, and we wish you well. Thank you. --Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, comfort kamer
何もかも揃っているホテルです
F1開催に合わせ、半年前の予約でした。 最上階のお部屋で泊まりました。とても快適に過ごせました。 初日、疲れて到着したとき、対応してくれた受付の女性も大変親切でした。クローゼット、ハンガーの数も多く、アイロンやアイロン台まで部屋にありました。収納ま多く、何も困ることはありませんでした。部屋に洗濯機があるので、汗をかいた衣類をすぐに洗濯ができ、便利でした。
3 nachten verbleven in september 2023
Reactie van With Heartfelt Appreciation op 19 sep 2023
Dear Valued Guest,Greetings! Thank you for taking the time to review your experience at our centrally located serviced residence. We are thrilled you had a great stay with us and you like the spaciousness and ambiance of the fully equipped Cutler suite assigned for your stay. –We sincerely thank you for your kind mention of our team’s service and we are happy we were able to accord you with an early check-in as our occupancy situation allowed us to. –With your recent stay with us, all of us earnestly hope our serviced residence will remain as your choice lodging whenever you are back in our city-state. --All of us sincerely thank you for giving us the great pleasure and privilege of hosting you at our serviced residence. We look forward to welcoming you back and being of service to you again soon. We are at your service, and we wish you well. Thank you for your valued support. --Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Ronald

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I lived and worked in Singapore for 2 years, 2010 and 2011 residing in serviced apartments like the Ascott. Now retired and returning for an extended vacation the Ascott Raffles Place provided more value and services than a regular hotel. The location is perfect!
16 nachten verbleven in augustus 2023
Reactie van With Heartfelt Appreciation op 16 sep 2023
Dear Ronald,Greetings and welcome back to Singapore! Thank you for taking the time to review your 16 nights experience at our centrally located serviced residence. --All of us are delighted your lovely partner and you had a wholly enjoyable and comfortable stay with us, and you liked the ambiance of the 6th level fully equipped suite assigned for your stay. All of us are truly heartened to learn you found our strategic location with proximity to many eateries, local attractions and public transport convenient and to your liking. –With your recent stay with us, all of us earnestly hope our serviced residence will remain as your choice lodging whenever you and your lovely partner are back in our city-state. --All of us sincerely thank you for giving us the great pleasure and privilege of hosting you and your lovely partner at our serviced residence. We look forward to welcoming you back and being of service to you again soon. We are at your service, and we wish you well. –Last but not least, we wish you a fulfilling and well-deserved retirement! --Thank you for your valued support. --Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Andy

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is very clean and modern. They gave me the best service when I told them I was celebrating my anniversary. I was gifted a small bottle of and chocolates. Pretty romantic!
1 nacht verbleven in september 2023
Reactie van With Heartfelt Appreciation op 3 sep 2023
Dear Andy,Greetings from your friendly team at Ascott Raffles Place Singapore and Happy Anniversary! ---We are delighted your lovely wife and you had a fabulous stay with us, and you liked the ambiance and décor of the 8th level Cutler suite you stayed in and our facilities. ---We sincerely thank you for your compliment for our team’s service. Your heartwarming feedback for our service is very much appreciated as it inspires us to always strive to provide the best service in our industry and we assure you we shall definitely be sharing your lovely mention with every team member. Thank you for fuelling everyone’s passion to serve! ---With your recent experience at our serviced residence, all of us truly hope Ascott Raffles Place will be your choice accommodation whenever your travels bring you and your lovely wife back to our city-state. ---Thank you for giving us the great pleasure and privilege to have been of service to you and your wife. All of us earnestly look forward to welcoming you back. ---We are at your service, and we wish your wife and you Happy Anniversary and a lifetime of blissful anniversaries. ---Kind regards,The management of Ascott Raffles Place Singapore

8/10 – Goed

Lewis

Reisde met partner
Positief: Netheid
Nice hotel in convenient location. Wallpaper in room looked very old and needs to be updated.
1 nacht verbleven in augustus 2023
Reactie van With Heartfelt Appreciation op 29 aug 2023
Dear Lewis,Greetings! Thank you for taking time to review your stay experience at our serviced residence. All of us are delighted you had an enjoyable and comfortable stay with us, and you found our strategic location with easy accessibility to a plethora of eateries, public transport options and tourist attractions convenient and to your liking. ----We sincerely thank you for your valuable and candid feedback about the wallpaper in the 15th level Cutler suite you stayed in and we assure you we will be sharing your feedback with the relevant persons so they can review replacing the current wallpaper in our suites. ---Thank you for giving us the great pleasure to have been of service to you and all of us earnestly look forward to welcoming you back. We are at your service, and we you well. ----- Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Ranka

2 nachten verbleven in augustus 2023
Reactie van With Heartfelt Appreciation op 18 sep 2023
Dear Ranka,Greetings! Thank you for taking the time to leave us a perfect rated review for your experience at our centrally located serviced residence. We are thrilled to learn you had an excellent stay with us. --It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! -----With your recent stay with us, all of us earnestly hope Ascott Raffles Place will remain as your choice lodging whenever your travels bring you back to our city-state. We look forward to being of service to you again. We are at your service, and we wish you well. Thank you for your valued support. -------Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Mohammed, Blacksburg

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is in excellent condition and the room is clean, and well-maintained with lots of amenities. There are plenty of dining options around. There are also plenty of local shops. The Merlion park and Marina Bay are just 5 minutes walk. The area is safe and transportation is accessible. Staff are extremely friendly and helpful. The hotel is more suited for business travelers, couples and families. The MRT tram/train and bus station is just 3-5 minutes walk.
1 nacht verbleven in augustus 2023
Reactie van With Heartfelt Appreciation op 26 aug 2023
Dear Mohammed,Greetings from your friendly team at Ascott Raffles Place Raffles Place Singapore! Thank you for taking time to review your recent stay with us our restored 1950s heritage serviced residence, and for your valued support for The Ascott Limited’s properties. We are delighted you enjoyed all aspects of your stay with us, and you like the ambiance and décor of the fully equipped 5th level Cutler suite you stayed in and our facilities. ----All of us are thrilled to learn you find our central location with easy accessibility to many eateries, tourist attractions and Raffles Place MRT station convenient. --We are truly humbled and grateful for your lovely compliments for our team’s service, as it inspires us to always provide the highest level of service in our industry. Please be assured we shall be sharing your lovely compliment with our team members, and we are sure they shall be wearing big smiles upon learning of your compliment. Thank you for making them feel valued too!--With your recent experience staying with us, we sincerely hope you will now make our serviced residence your choice lodging whenever your travels bring you back to our city-state, and you will recommend us to your friends and family too. –We have enjoyed being of service to you and we earnestly hope to welcome you back soon. We are at your service, and we wish you well. Thank you for your valued support. ---Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Kenji

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staffs were very friendly and cared us very well. The property was clean enough and the washing machine was so helpful for a long stay especially in such a hot climate area. Thank you.
4 nachten verbleven in augustus 2023
Reactie van With Heartfelt Appreciation op 22 aug 2023
Dear Kenji,Greetings! Thank you for taking the time to review your experience at our centrally located serviced residence. All of us are delighted your lovely wife and you had a wholly enjoyable and comfortable stay with us, and you liked the ambiance of the 18th level fully equipped suite assigned for your stay especially with the in-room washer and dryer which came in handy during your stay. ---We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be sharing your compliment with them, and we will thank them for their dedicated service. Thank you for making them feel valued too! ---All of us are thrilled to note that you have another stay with us, and we sincerely thank you for your valued support. We will do all possible to ensure your stay will be as enjoyable and comfortable as your recent stay and be deserving of your trust. If there is anything we can assist with your stays at our serviced residence, we invite you to let us know as we would be most glad to be of assistance to you and your lovely wife. –We sincerely thank you for giving us the great pleasure and privilege to have been of service to you and your lovely wife. We look forward to welcoming you back and being of service to you again soon. We are at your service, and we wish both of you well. ---Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Riho

Positief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in augustus 2023
Reactie van With Heartfelt Appreciation op 16 aug 2023
Dear Riho,Greetings! Thank you for taking the time to leave us a perfect rated review for your experience at our centrally located serviced residence. We are thrilled you had an excellent stay with us. -----It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! -----With your recent stay with us, all of us earnestly hope our serviced residence will remain as your choice lodging in our city-state. We look forward to being of service to you again soon. We are at your service, and we wish you well. Thank you for your valued support. -------Kind regards,The management of Ascott Raffles Place Singapore

8/10 – Goed

Rodil, IRVINE

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The attractions we wanted to go to were all nearby and walkable. The evening walk along the river is a wonderful activity and is all very close to the hotel.
2 nachten verbleven in juli 2023
Reactie van With Heartfelt Appreciation op 10 aug 2023
Dear Rodil,Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for choosing our serviced residence for your recent visit to our city-state.. We are delighted your lovely wife and you had a pleasant 2 nights stay with us, and you found our location ideal and convenient due to our proximity to many eateries and local attractions.---With your experience at our serviced residence, all of us sincerely hope Ascott Raffles Place will be your choice lodging whenever your travels bring you back to our city-state and that you will also recommend us to your family and friends back home. Thank you for giving us the great privilege and pleasure to have been of service to you and your lovely wife. All of us earnestly look forward to welcoming you back and being of service to you again soon. We are at your service, and we wish both of you well.--Kind regards,The management of Ascott Raffles Place Singapore

4/10 – Matig

WAI CHU MIMI

Reisde met familie
Negatief: Netheid
Over-priced for a worn-out hotel
Our room is a 1-bedroom suite for 3 adults. The only good points are its convenient location and spaciousness. Sometimes we found small ants crawling on the pantry's countertop and the table. The lights inside the bedroom are broken and very dated, and so is the furniture. Overall it's dark to me. No soap nor hand towel was provided in the smaller toilet until I requested so, but still, the housekeeper can only give us soap but with no soap plate, hence the mess around the sink. On the departure morning, I called the front desk to help bring the pieces of luggage to the lobby. We waited for 10 mins but nobody came. We ended up taking them ourselves to the lobby, then I saw 2 front desk staff chatting with each other and there were no customers around! I reported to the lady staff about the absence of the luggage assistance, and only then she realized no helper showed up but still didn't initiate to help carry our luggage to the Hotel's lift which could access the pavement directly in order to save the trouble to carry them down to the sidewalk as there are many staircases from the lobby floor to the pavement. Overall, it is not worthwhile to pay an expensive rate for such a worn-out hotel. It needs renovation and better training of the staff.
6 nachten verbleven in juli 2023
Reactie van With Sincere Apologies op 9 aug 2023
Dear WAI CHU MIMI,Greetings. We deeply regret to learn you and your family did not enjoy your stay at our serviced residence and we are truly sorry for the disappointment and discomfort caused to you by our team’s inattention to your requests and the condition of the 18th level Finlayson suite assigned for your stay. ----We assure you our management is very concerned, and we are taking your feedback seriously because it is always our sincere hope our guests enjoy their stays with us. ------Please allow us to assure you our various management teams will investigate your feedback and counsel our team members. Additionally, we will also be sharing your feedback on the condition of the property with the relevant people so they can review improvement plans for this strategically located serviced residence. -----We sincerely hope to welcome you and your family back, giving us an opportunity to create a better stay experience for you. We wish all of you well. Thank you.---------Kind regards,The management of Ascott Raffles Place

10/10 – Uitstekend

NAKAMURA

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I recently had the immense pleasure of staying at Ascott Raffles Place Singapore, It was a super convenient location e.g. 10 mins walk to marina bay and shopping malls. I must say, it exceeded all my expectations in every way. Thank you!
3 nachten verbleven in juni 2023
Reactie van With Heartfelt Appreciation op 13 jun 2023
Dear NAKAMURA,Greetings! We are so grateful you took the time to review your stay at our serviced residence and we are truly honoured to have been of service to you during your recent visit to our city-state.-----We are delighted your stay experience with us exceeded your expectations. ----All of us truly value our guest satisfaction as our top priority and we are committed to our guests. It is guests like you who make our job wonderful. Thank you! -----With your recent stay with us, all of us earnestly hope our serviced residence will remain as your choice lodging whenever your travels bring you back to our city-state and you will recommend us to your family and friends back home. Do let us know if you require any assistance with your stay as we would be most glad to be of service to you. We are at your service, and we wish you well. Thank you for your valued support. -----Kind regards,The management of Ascott Raffles Place Singapore

4/10 – Matig

YU TAT JACKY

1 nacht verbleven in mei 2023
Reactie van With Heartfelt Appreciation op 3 jun 2023
Dear YU TAT JACKY,Greetings! Thank you for choosing our centrally located serviced residence and for letting us know you had a pleasant stay with us. All of us sincerely thank you for giving us the great privilege and pleasure to have been of service to you and we earnestly look forward to welcoming you back. We are at your service, and we wish you well. Thank you.Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Emah

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023
Reactie van With Heartfelt Appreciation op 14 mei 2023
Dear Emah,Thank you for reviewing your experience at our serviced residence with a perfect rating! It is our pleasure to provide the best possible service and facilities for our guests, and we are thrilled this commitment was reflected in your stay. All of us earnestly look forward to the next time we can be of service to you again. Till we meet, we wish you and your partner well, Thank you for your valued support. Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Patrick, New York

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van With Heartfelt Appreciation op 1 mei 2023
Dear Patrick,Thank you for reviewing your experience at our centrally located serviced residence with a perfect rating! It is our always our goal to provide the best possible service and facilities for our guests, and we are thrilled this commitment was reflected in your stay. -----With your experience staying with us, we sincerely hope our serviced residence will be your choice accommodation in Singapore, and you will also recommend us to your family and friends. If there is anything we may assist with your stays, we invite you to contact us as we would be most glad to be of assistance. ----Thank you for giving us the great pleasure and privilege of hosting you at our serviced residence. ----We are at your service, and we wish you well.-----Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Fumie

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2023
Reactie van With Heartfelt Appreciation op 27 apr 2023
Dear Fumie,Greetings from your friendly team at Ascott Raffles Place Singapore and thank you for reviewing your stay at our strategically located serviced residence We are delighted to learn you have awarded a perfect rating for your stay experience as it shows us you and your lovely daughter had a great stay with us.----With your recent experience staying with us, we sincerely hope Ascott Raffles Place will be your choice serviced residence in Singapore, and you will recommend us to your family and friends. It has been our great pleasure being of service to you and your daughter, and we earnestly look forward to welcoming you back. We are at your service, and we wish both of you well. Thank you. ---Kind regards, The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Nicolas

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location for business, very friendly and professional employees and excellent amenities Very large rooms which is unusual in Singapore
4 nachten verbleven in april 2023
Reactie van With Heartfelt Appreciation op 7 apr 2023
Dear Nicholas,Greetings from Ascott Raffles Place Singapore! Thank you for choosing our serviced residence and for letting us know you had a wholly enjoyable and comfortable 4 nights stay with us. We are heartened to learn you like the ambiance and décor of the 6th level fully equipped Cutler Suite you stayed in and found our central location in the Central Business District of Singapore convenient for your business trip here. ---We are truly humbled and appreciative of your heartwarming compliment for our team’s service ,and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking them for their dedicated service. Thank you for making them feel valued too!–Thank you for giving us the great pleasure to have been of service to you and all of us earnestly look forward to welcoming you back. We are at your service, and we wish you well. ---Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in februari 2023
Reactie van With Heartfelt Appreciation op 26 feb 2023
Dear Valued Guest,Greetings from Ascott Raffles Place Singapore! Thank you for choosing our serviced residence and for awarding a perfect rating for your experience staying with us. We are delighted you and your travel companion had a wholly enjoyable and comfortable stay with us, and you like the ambiance and décor of our apartments and facilities. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you!–--With your recent experience staying with us, all of us sincerely hope you will now make our serviced residence your choice lodging whenever your travels bring you back to our city-state. We have truly enjoyed being of service to you and your friend. We earnestly look forward to welcoming you back soon. We are at your service, and we wish both of you well. Thank you for your valued support. ---Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Jasen

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Exceeded expectations. The staff were always extremely helpful and friendly. The room was clean and always cleaned quickly and discreetly. Wonderful to come back to an immaculately clean room each day. On arrival we had a pleasant gift for our anniversary, which was a huge surprise thanks. Room was large with great view and had all you need to prepare meals absolutely would return. Thanks kindly to all the staff.
Reactie van With Heartfelt Appreciation op 7 jan 2023
Dear Jasen,Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for choosing our centrally located serviced residence as part of your itinerary for your holiday in Singapore and your anniversary celebration. We are delighted your stay with us exceeded your expectations and you like the ambiance and décor of the 13th level Cutler suite you stayed in.---We sincerely thank you for your compliment for our team’s service. Your heartwarming feedback for our service is very much appreciated as it inspires us to always strive to provide the best service in our industry and we assure you we shall definitely be sharing your lovely mention with every team member.---It has truly been our great privilege and pleasure to have been of service to your lovely wife and you. All of us sincerely hope to welcome you back and be of service to you again in the future. We are at your service, and we wish your lovely wife and you Happy Anniversary and a lifetime of blissful anniversaries. Thank you.---Kind regards,The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Chris

4 nachten verbleven in december 2022
Reactie van With Heartfelt Appreciation op 6 jan 2023
Dear Chris,Greetings from Citadines Raffles Place Singapore! Thank you for choosing our centrally located serviced residence and for letting us know your lovely wife and you had a wholly enjoyable and comfortable stay with us. All of us sincerely thank you for giving us the great privilege and pleasure of hosting you and your wife at our serviced residence, and we earnestly hope to welcome you back. We are at your service, and we wish both of you well. Thank you.Kind regards,The management of Ascott Raffles Place Singapore

8/10 – Goed

YUEN TING PHYLLIS

Reisde met familie en kleine kinderen
Positief: Netheid, staat van de accommodatie en faciliteiten
Spacious suite, friendly staff and great for family. Only thing is furniture a bit old and sofa is a bit smelly
Reactie van With Heartfelt Appreciation op 28 dec 2022
Dear YUEN TING PHYLLIS,Greetings and Merry Christmas! Your friendly team at Ascott Raffles Place Singapore truly appreciates your valued support for our serviced residence and for your valuable feedback on your 5-nights stay experience with us. All of us are heartened to learn your lovely family and you had a pleasant stay with us, and you found the fully equipped 75sqm one-bedroom Brown suite comfortable ad ideal for your family’s stay requirements. ---We sincerely thank you for your valuable feedback on the sofa in the 20th level Brown suite you stayed in and we sincerely apologise for any discomfort and disappointment caused to your family and you. Please be assured we have taken note of your feedback and our housekeeping team shall be deep cleaning this sofa. ---All of us sincerely hope this distraction in your stay will not deter you from staying with us again. It has been our great pleasure to have been of service to you and your family. We earnestly look forward to welcoming you back, giving us the opportunity to create a wholly enjoyable and comfortable stay for you. We are at your service, and we wish all of you well. Thank you.---The management of Ascott Raffles Place Singapore

8/10 – Goed

SWAPNA

2 nachten verbleven in september 2022
Reactie van With Heartfelt Appreciation op 4 okt 2022
Dear SWAPNA,Greetings from Ascott Raffles Place Singapore. Thank you for reviewing your 2-nights stay experience at our centrally located serviced residence and for letting us know you had an enjoyable and comfortable stay with us. All of us sincerely thank you for giving us the great privilege and pleasure of hosting you at our serviced residence and we earnestly look forward to welcoming you back. We are at your service, and we wish you well. Thank you.--Kind regards,The management of Ascott Raffles Place Singapore

6/10 – Redelijk

Jack

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Very nice location. Friendly staff. But overall it is old and need major renovation.
3 nachten verbleven in augustus 2022
Reactie van With Sincere Apologies op 5 sep 2022
Dear Jack,Greetings from your friendly team at Riverside Hotel Robertson Quay! Thank you for choosing our hotel and for taking time to review your 2-nights stay experience at our hotel. We are heartened to learn you found our central location convenient and ideal for your holiday in our city-state. ---We sincerely thank you for your valuable feedback on the condition of this centrally located property and we apologise for any disappointment caused to you. We are glad to share that our management is currently engaged in discussions for improvement plans, and we are confident our guests will find much value in their stays with us when the improvement works have been completed. ---All of us sincerely thank you for giving us the great privilege and pleasure of hosting you at our hotel and we earnestly hope to welcome you back. We are at your service, and we wish you well. Thank you. --Kind regards,The management of Riverside Hotel Robertson Quay

10/10 – Uitstekend

James

Positief: Netheid, comfort kamer
Staff was very polite, but were sometimes very slow in response (several hours to get extra towels for example)
5 nachten verbleven in juli 2022
Reactie van With Heartfelt Appreciation op 4 aug 2022
Dear James, Greetings from Ascott Raffles Place Singaore! Thank you for choosing our strategically located hotel and for letting us know you enjoyed your 5-nights stay with us. We sincerely apologise for the disappointment and inconvenience caused to you by our tardy service when you requested for towels. Please be assured our various management teams shall be investigating and counselling our team member concerned, in addition to reviewing our processes for improvements. We truly appreciate your valuable feedback on the service extended by our team as it is essential in educating our staff about good and bad service, and we shall ensure your feedback will be given to all. – Despite this detraction in your recent stay with us, we are truly appreciative of your graciousness as we note you have awarded a perfect rating for your stay with us, and we sincerely thank you for your kindness. All of us truly hope the shortfalls in our service will not prevent you from returning to stay with us again as we truly wish to create a faultlessly enjoyable and comfortable stay experience for you in the future. Thank you for giving us the great pleasure and privilege to have been of service to you and we earnestly look forward to welcoming you back. We are at your service, and we wish you well. Thank you. ----- Kind regards, The management of Ascott Raffles Place Singapore

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Huge and clean room, unique pool
huge room with kitchen and washing machine. bathroom is my fav part, shower area was spacious and got bathtub attached. But if room can have some nice view will be perfect. Swimming pool very unique but a little bit small.
1 nacht verbleven in januari 2022
Reactie van With Heartfelt Appreciation op 17 jan 2022
Dear Valued Guest, Greetings! Thank you for choosing Ascott Raffles Place Singapore and for letting us know you had an overall enjoyable and comfortable stay with us. All of us are heartened to learn you like the décor and spaciousness of our fully equipped Cutler suites and found our 19th level infinity pool unique.We deeply regret to learn the only detraction of your stay with us was our team’s inability to assign you a suite with a view and we sincerely apologise for the disappointment caused to you. Regrettably, as we were facing a high occupancy situation during the school holidays and festive season, our team was unable to assign you with a suite with a view and we assure you we would have definitely tried to accede to your request if our occupancy situation allowed us to. We seek your kind understanding over this matter. It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back in the near future. We are at your service. Thank you. Kind regards, The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Brendon

1 nacht verbleven in januari 2022
Reactie van With Heartfelt Appreciation op 13 jan 2022
Dear Brandon, Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for choosing our serviced residence and for taking time to review your stay with us. We are delighted to note you have awarded a perfect rating for your stay with us as it shows us our service, facilities and products met your expectations, and you had a wholly enjoyable and comfortable stay with us. With your recent experience at Ascott Raffles Place, we sincerely hope our serviced residence will now be your choice lodging in Singapore. It has been our great pleasure and privilege to have been of service to you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us. We are at your service. Thank you. Kind regards, The management of Raffles Place Singapore

10/10 – Uitstekend

HELEN

Positief: Netheid, comfort kamer
An amazing stay in Ascot Raffles Place
The check in process is efficient and simple. Staff are helpful and polite. The hotel room is nice, comfortable and clean. I will not hesitate to recommend to friends to book with Ascot Raffles Place. I will be back again anytime this year.
1 nacht verbleven in januari 2022
Reactie van With Heartfelt Appreciation op 7 jan 2022
Dear HELEN, Greetings from Ascott Raffles Place Singapore! Thank you for choosing our serviced residence and for taking time to review your recent stay with us. We are delighted you had an amazing stay with us, and you love the décor and ambiance of our suites and facilities. It brings us much joy to learn you shall be returning to stay with us and recommending our serviced residence, and we are truly grateful for your valued support and trust. We invite you to let us know if there is anything we may assist with your future stays as it would be our great pleasure and privilege to be of assistance to you. All of us have truly enjoyed being of service to you and we earnestly look forward to welcoming you back in the near future. We are at your service. Thank you. Kind regards, The management of Ascott Raffles Place Singapore

6/10 – Redelijk

KODAI

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
立地だけはいい
古めの内装だが綺麗に掃除されている。ただし家具や絵から香水のような匂いや汚物のような独特の匂いがしているので入居数日は苦しかった。花が慣れた後も咳が出たり寝るのに苦労させられた。窓が開けられないし、キッチンの換気扇くらいしか利用できないので空気は死んでそう。また、壁が薄いので隣の声が丸聞こえな時がある。快適なバカンスを過ごしたいならお勧めしない。
5 nachten verbleven in november 2021
Reactie van With Sincere Apologies op 18 nov 2021
Dear KODAI, Greetings. We deeply regret to learn you did not enjoy your stay at our serviced residence and we sincerely apologise for the disappointment caused to you. We truly appreciate your valuable feedback and following your feedback, we would like to assure you we shall be reviewing our processes and service, and we shall definitely focus our efforts in the areas we lack. All of us truly hope you will us an opportunity to recover your lackluster stay experience and allow us to change your impression of our service and residence. It is our earnest wish you to welcome you back, giving us the opportunity to create a better stay experience for you. We are at your service. Thank you. Kind regards, The management of Ascott Raffles Place

10/10 – Uitstekend

Whitety

Positief: Netheid, comfort kamer
Perfect getaway
The staffs were welcoming and it makes our stay very pleasant. Only regret is not to stay longer, wish we had more time to explore the area and enjoy the infinity pool and other facilities.,
1 nacht verbleven in oktober 2021
Reactie van With Heartfelt Appreciation op 7 nov 2021
Dear Whitety, Greetings from Ascott Raffles Place Singapore! Thank you for choosing our serviced residence and for reviewing your recent stay with us. We are delighted you had a wholly enjoyable and comfortable stay with us. --- We are truly humbled and appreciative of your heartwarming compliment for our team’s service, and we sincerely thank you for your inspiring mention. Your compliment has brought much cheer and motivation to our team members, and we assure you we shall be thanking our team for their dedicated service. Thank you! --- All of us earnestly look forward to welcoming you back soon, perhaps for a longer stay so you can explore the nearby areas and spend time at our 19th level infinity pool. Thank you for giving us the great privilege and pleasure to be of service to you and all of us wish you well. We are at your service. Thank you for your valued support.---- Kind regards, The management of Ascott Raffles Place Singapore

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in juli 2021
Reactie van With Heartfelt Appreciation op 16 jul 2021
Dear Valued Guest, Greetings! Thank you for choosing Ascott Raffles Place Singapore and for taking time to rate your recent stay with us. We are heartened to learn you had an enjoyable and comfortable stay with us at our centrally located serviced residence. It has truly been our great pleasure and privilege to have been of service to you and all of us earnestly look forward to welcoming you back in the near future. We are at your service. Thank you. Kind regards, The management of Ascott Raffles Place Singapore

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in mei 2021
Reactie van With Heartfelt Appreciation op 27 mei 2021
Dear Valued Guest, Greetings from your friendly team at Ascott Raffles Place Singapore! Thank you for reviewing your stay at our centrally located serviced residence and for taking time to rate your stay with us. We are delighted to note you have awarded a perfect rating for your stay with us as it shows us you had a wholly enjoyable and comfortable stay with us. It is definitely a boost every time we receive positive reviews like this as it truly inspires all of us to constantly strive for excellence and provide the best services, facilities and products in our industry. Thank you! It has been our great pleasure and privilege to have been of service to you. All of us earnestly look forward to welcoming you back for more enjoyable and comfortable stays with us and we invite you to contact us if there is anything we may assist with your future stays with us. We are at your service. Thank you. Kind regards, The management of Ascott Raffles Place Singapore