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Beoordelingen van Swissotel The Stamford, Singapore

5 out of 5
Swissotel The Stamford, Singapore
2 Stamford Road, Singapore

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 673 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 245 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 55 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 15 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 1003 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service
3 nachten verbleven in oktober 2019
Reactie van Hotel Manager op 11 okt 2019
Dear valued Swissôtel Guest, Thank you for sharing your rating. We regret to learn that your stay was less than satisfactory. We appreciate if you may share additional details with us as we continually strive to provide exceptional service to all our guests at Swissôtel The Stamford. Warm regards, Jacqueline Poey Hotel Manager

8/10 – Goed

Erik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel, great location, but way too expensive
Connected to Fairmont Convention Center. Great Facilities like tenniscourts, Spa, etc. Waling distance to Marina Bay and downtown
1 nacht verbleven in augustus 2019
Reactie van Jacqueline Poey op 22 aug 2019
Dear Erik, we are pleased you enjoyed our facilities and central city location and had a comfortably pleasant stay with us at Swissôtel The Stamford! With regards to your feedback on our prices, we wish to assure you that our pricing represents good value for money akin to hotels of international quality, hygiene standard and extensive service in the Marina Bay area of Singapore. We look forward to welcoming you back in the near future! Warm regards, Jacqueline Poey, Hotel Manager

10/10 – Uitstekend

Harini

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in maart 2024
Reactie van RS op 20 mrt 2024
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

Amy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff and service. Very impressed by the professionalism of all the staff we encountered during our stay. Highly recommend.
6 nachten verbleven in maart 2024
Reactie van RS op 15 mrt 2024
Thank you for staying with us at Swissotel The Stamford.We are delighted to read that our colleagues were professional and provided you with great service. Thank you for sharing this with us, and rest assured, we have shared this with the teams.We look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

Sachiko

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van RS op 7 mrt 2024
Thank you for staying at Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

luz aida

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Esta super bien ubicado y esta hermoso el hotel!!
3 nachten verbleven in februari 2024
Reactie van RS op 4 mrt 2024
Thank you for choosing Swissotel The Stamford.We are glad that you found our location of our hotel to your liking and we look forward to welcoming you back soon.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

Karen, Port Coquitlam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The habour views were spectacular from my room. You can't beat the location connected to a large mall and MRT. It provided the perfect location after our Asia cruise. We also enjoyed the hot tubs and steam room which were complimentary in the spa.
1 nacht verbleven in februari 2024
Reactie van RS op 1 mrt 2024
Thank you for choosing Swissotel The Stamford.We are pleased that you found the view from your room and the location of the hotel to your liking. We are happy that you enjoyed the use of our spa as well.We do look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

6/10 – Redelijk

Han-Lin

Reisde met familie
Positief: Personeel en service
老牌飯店,雖然設備有點舊,房價高了點,但飯店地點很讚,交通方便,樓下就有購物中心、美食街、超市。總體來說還不錯。
1 nacht verbleven in februari 2024
Reactie van RS op 22 feb 2024
Thank you for choosing Swissotel Teh Stamford.We are glad that you found the location of the hotel to your liking, and we hope that you enjoyed sightseeing and shopping during your stay with us.We look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

Bruce

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location! Friendly service.
2 nachten verbleven in januari 2024
Reactie van RS op 16 feb 2024
Thank you for choosing Swissotel The Stamford.We are delighted that you found the location of the hotel to your liking and we are pleased that our teams provided friendly service.We look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

6/10 – Redelijk

patrick

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Hotel room w/ nice view being tallest building in Singapore. Supposedly luxury hotel but bathroom toilet not impressive just looking like one in budget hotels, telephone operator not sure if rectangular box beside refrigerator might be a wine cooler but said it was not in use(so I don’t understand why leave it there?), perhaps old batteries in tv remote caused tv not to respond quickly. Most importantly, Hotel staff need to be more polite, helpful(including especially the suited usher guy in Stamford Brasserie last Feb 3 happy hour time), & improve their service. Delays at check-in w/ self-service machine, staff slow to assist & wasn’t able to allow at 1pm & we were told to come back at 3pm & after we did our request to be put on a room higher than the 36th level(out of more than a thousand room 70 story Hotel) was denied outright.
2 nachten verbleven in februari 2024
Reactie van RS op 9 feb 2024
Thank you for choosing Swissotel The Stamford.We are saddened to read about your stay experience with us. As this is not the level of service that we expect from our teams, we have shared this with them for their immediate review and improvement.We appreciate the time taken to share this with us, as we can only improve from feedback such as this.Warm regards,Robert StrasserHotel Manager

6/10 – Redelijk

Dean

Reisde met familie
Positief: Netheid, personeel en service
This is a great hotel in many aspects, I would give it a 5/5 except the pillows are incredibly uncomfortable which made it hard to sleep and at the end of the day that's the most important thing.
2 nachten verbleven in januari 2024
Reactie van RS op 8 feb 2024
Thank you for choosing Swissotel The Stamford.We are pleased that you found many great aspects of the hotel, however we are saddened to read about the pillow comfort. Should we have the privilege of welcoming you back, please do let us know your pillow preference, and we will do our utmost best to ensure that you get the pillow of your choice.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

HIKARI

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
友達と2人でラウンジアクセス権のある部屋に滞在しました。ツインベッド希望のリクエストにも応じて頂けました。英語堪能な友人がホテルとのメールのやり取りをしてくれました。部屋は60階のリバービューで、マリーナベイサンズ屋上プールとフラットレベルでの素晴らしい眺望です。 ラウンジは65階です。朝食、夕食とても美味しく頂きました。バイキング形式で中華、アジアン、洋食が中心です。サラダのお野菜が新鮮で、ドレッシングの他にビネガーと何種類から選ぶオイルでオリジナルドレッシングも作れます。それがとても美味しいです。もちろん眺望最高です。朝はコーヒー、紅茶、ソフトドリンクが、夜は17時〜19時半までワイン、ビール、カクテル、コーヒー、紅茶、ソフトドリンクが頂けます。外のレストランでビールが11ドル程ですので、ラウンジアクセス付きのプランの嬉しいポイントです。 夜はマリーナベイサンズの光のショーを眺めながら頂けるので、優雅な気分が味わえます。 またシンガポールへ訪れる事があれば、リピートしたいホテルです。
3 nachten verbleven in januari 2024
Reactie van RS op 5 feb 2024
Thank you for choosing Swissotel The Stamford.We are delighted that you enjoyed your stay with us. We are pleased that you enjoyed breakfast in the lounge and we hope that you enjoyed cocktail hour as will.We look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

Pardeep

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location and great staff., very busy hotel but conveniently walkable and mall right inside to go multiple floors of shopping., breakfast buffet options were the absolute best! 3 restaurants to choose from and they were all excellent food choices and delicious good food.,
3 nachten verbleven in januari 2024
Reactie van RS op 5 feb 2024
Thank you for choosing Swissotel The Stamford.We are pleased that you found the location of the hotel to your liking and we are pleased that you enjoyed your breakfast options.We look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

Jan

1 nacht verbleven in februari 2024
Reactie van RS op 5 feb 2024
Thank you for staying at Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

8/10 – Goed

JUHYUN

2 nachten verbleven in januari 2024
Reactie van RS op 21 mrt 2024
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

Naoto

2 nachten verbleven in december 2023
Reactie van RS op 15 feb 2024
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

8/10 – Goed

JUNGNAM

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great to use mrt and to access to a variety of dinings
4 nachten verbleven in januari 2024
Reactie van RS op 15 jan 2024
Thank you for choosing Swissotel The Stamford.We are delighted that you found the location of the hotel to your liking and we hope that you enjoyed using the MRT and dining around the area.Thank you for sharing this with us, and we look forward to welcoming you back.Warm regards, Robert StrasserHotel Manager

10/10 – Uitstekend

Naoto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van RS op 23 jan 2024
Thank you for staying at Swissotel The Stamford and we look forward to seeing you again.Warm regards,Robert StrasserHotel Manager

4/10 – Matig

Danielle

Reisde met partner
Positief: Personeel en service
Negatief: Netheid
We chose this hotel as we were dinning at Jaan the restaurant and for its central location. Unfortunately our start was not good we had cockroaches in our room. The staff explained they had cleaned the room of cockroaches earlier so that did not fill me with confidence to stay in the room. When we raised it with the manager he was very apologetic and moved us, provided an upgrade, breakfast and a drink. The upgraded room was not as good a view as the previous room and looked well used, but it was clean, a bit larger and cockroach free. The hotel is well located to MRT train links and shopping areas though.
2 nachten verbleven in januari 2024
Reactie van RS op 15 jan 2024
Thank you for choosing Swissotel The Stamford.We are glad that you were able to join us at Jaan and found the experience to your liking.Please accept our sincere apologies with regards to the issues that you had experience and thank you for sharing this with us as we can only improve from feedback such as this.Once again, please accept our sincere apologies and we appreciate your kind understanding.Warm regards, Robert StrasserHotel Manager

10/10 – Uitstekend

Suzanne, Saint-Pierre

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Exceptionnel dans tout les sens… J’y reviens!!!
1 nacht verbleven in januari 2024
Reactie van RS op 9 jan 2024
Thank you for staying with us at Swissotel The Stamford.We are delighted that you enjoyed your stay with us and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

8/10 – Goed

Brian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great views over Singapore. Good location. Rooms have recently been refurbished so very nice. Big hotel which lacks any personal touch or recognition of a returning guest.
5 nachten verbleven in december 2023
Reactie van RS op 9 jan 2024
Thank you for choosing Swissotel The Stamford and for your continued support.We are pleased that you enjoyed the views and our location. We appreciate your feedback and rest assured; we have shared this with the respective departments for their review.We look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

6/10 – Redelijk

Takayuki

2 nachten verbleven in december 2023
Reactie van RS op 2 jan 2024
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

8/10 – Goed

Arjun

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van RS op 2 jan 2024
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in december 2023
Reactie van RS op 2 jan 2024
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

8/10 – Goed

Wendy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van RS op 29 dec 2023
Thank you for staying at Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van RS op 29 dec 2023
Thank you for staying at Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
Overall a very good experience. A little bit squeezy for the double beds and the air conditioner doesn't seems to follow your settings.
1 nacht verbleven in december 2023
Reactie van RS op 29 dec 2023
Thank you for choosing Swissotel The Stamford.We are glad to learn that you had a good stay experience with us. We have taken note of your feedback on the air conditioning, and have shared this with the respective teams for their review.We look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

4/10 – Matig

YUMA

4 nachten verbleven in december 2023
Reactie van RS op 16 jan 2024
Thank you for giving us your rating.Our teams believe in the importance of a memorable 5-star experience for our guests!As such, we appreciate your further feedback, as we continually provide excellent service!Warm regards, Robert StrasserHotel Manager

10/10 – Uitstekend

kimberly, Frederick

3 nachten verbleven in december 2023
Reactie van RS op 29 dec 2023
Thank you for staying at Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

Balamani

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Swissotel great location
2 nachten verbleven in november 2023
Reactie van RS op 26 dec 2023
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

Anne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Short stay. Wonderful location.
Wonderful location. Beautiful room and friendly staff.
1 nacht verbleven in december 2023
Reactie van RS op 26 dec 2023
Thank you for choosing Swissotel The Stamford.We are glad that you found the location of the hotel to your liking and we are happy that you liked the room.We are pleased that our teams were friendly as well. Thank you once again for sharing this with us, and we look forward to welcoming you back.Warm regards,Robert StrasserHotel ManagerWarm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

Hur

4 nachten verbleven in december 2023
Reactie van RS op 26 dec 2023
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

Darryl

2 nachten verbleven in december 2023
Reactie van RS op 11 jan 2024
Thank you for staying at Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

AJhourni

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel ever!
3 nachten verbleven in december 2023
Reactie van RS op 22 dec 2023
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

2/10 – Ontzettend slecht

Hanford

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
GREAT!
We have stayed at this Property several times over the years and will come back again!!
3 nachten verbleven in december 2023
Reactie van RS op 20 dec 2023
Thank you for choosing Swissotel The Stamford and for your continued support.We are saddened to read your ratings, and we would appreciate it if you could share more on how we can improve.We do look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van RS op 18 dec 2023
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

Thomas, Vancouver

Positief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van RS op 18 dec 2023
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
2 nachten verbleven in november 2023
Reactie van RS op 18 dec 2023
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

SUNGJA

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van RS op 13 dec 2023
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

4/10 – Matig

SING DIENG

4 nachten verbleven in december 2023
Reactie van RS op 12 dec 2023
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

2/10 – Ontzettend slecht

Julia

2 nachten verbleven in december 2023
Reactie van RS op 2 jan 2024
Thank you for choosing Swissotel The Stamford and for your rating.As we strive to improve, we would appreciate it if you could share more with us regarding your experience.Warm regards,Robert StrasserHotel Manager

8/10 – Goed

Tristan

Positief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van RS op 11 dec 2023
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

8/10 – Goed

Mao

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van RS op 11 dec 2023
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

guy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great food when club is open
Tidy modern rooms. Club is only open limited hours. Great food and service when the club is open.
3 nachten verbleven in november 2023
Reactie van RS op 11 dec 2023
Thank you for choosing Swissotel The Stamford.We are glad that you found the rooms to your liking and enjoyed your time at our club lounge. We do look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

Barbara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great!
We were given an early checkin into a spacious room with a fantastic view. Our stay was incredible!
4 nachten verbleven in november 2023
Reactie van RS op 11 dec 2023
Thank you for choosing Swissotel The Stamford.We are pleased that our teams were able to accord you and early check in, and that you enjoyed the view from your room.We are happy that you had an incredible stay with us and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

??

2 nachten verbleven in december 2023
Reactie van RS op 11 dec 2023
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

BINH

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van RS op 11 dec 2023
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

6/10 – Redelijk

Alvin

1 nacht verbleven in december 2023
Reactie van RS op 11 dec 2023
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

Constance

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room was spectacular, large, nicely appointed, and overlooking the harbor of Singapore. The hotel was convenient for sightseeing and the metro. A large mall is attached to the hotel with numerous restaurants, and there’s a grocery store on the bottom floor. Everything is readily available.
3 nachten verbleven in november 2023
Reactie van RS op 11 dec 2023
Thank you for choosing Swissotel The Stamford.We are happy that you found the room and the view to your liking.It is wonderful that you enjoyed the location of the hotel and we do hope that you were able to dine at one of our many restaurants.We look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van RS op 11 dec 2023
Thank you for choosing Swissotel The Stamford and we look forward to welcoming you back.Warm regards,Robert StrasserHotel Manager