Dear Anonymous, We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay in our hotel a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards. Ludgarda Schembri Manager – Online Reputation

Dear Liz, We take this opportunity to thank you for the review and feedback and regret we may not have fulfilled your expectations. Your feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests. Your information has been forwarded to the relevant department heads for due consideration and possible implementation. We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on the various social media platforms including our website. Sincere regards. Ludgarda Schembri Manager – Online Reputation

The Palace Management and staff would like to thank you for placing your positive comments about your recent stay with us at The Palace We look ahead to hosting you during future stays at The Palace Sincerely, Kevin Callus General Manager

The Palace Management and staff would like to thank you for placing your positive review about your recent stay with us at The Palace We look ahead to hosting you during future stays at The Palace Sincerely, Kevin Callus General Manager

When you stay at The Palace, your every wish is our command and nothing is too much for us. all you have to do is ask. Many thanks for submitting your positive review about your stay at The Palace. Looking forward to having you back. Sincerely, Kevin Callus General Manager

I am extremely concerned and disappointed in reading your review. I certainly understand your frustration and this is definitely not the level of service we are renowned for I sincerely hope that you will grant us with opportunity to restore your confidence in our hospitality by visiting our hotel again in the future. Sincerely, Kevin Callus General Manager

When you stay at The Palace, your every wish is our command and nothing is too much for us. all you have to do is ask. Many thanks for submitting your positive review about your stay at The Palace . Looking forward to having you back. Sincerely, Kevin Callus General Manager

It is most gratifying to know that your first stay at The Palace lived up to your expectations, so much so that you plan to come back for more pleasant stays. On behalf of all the staff I thank you for placing your positive comments Should you require any help with making reservations for your next visit, please do not hesitate to contact us. We will be only too happy to help you out. Sincerely, Kevin Callus General Manager

Many thanks for submitting your positive review about your stay at The Palace. Looking forward to having you back. Sincerely, Kevin Callus General Manager

Dear Anonymous , On behalf of all the staff I thank you for placing your positive comments. Please kindly note your comment regarding the TV channels are well received. All comments and suggestions made by our guests are discussed at Management level as this reflects what our guests enjoy and expect from us here at The Palace. We do hope to see you again in the not too distant future. Sincerely, Kevin Callus General Manager

Dear Anonymous, Thank you very much for leaving us this positive review. We are looking forward to host you again at the Palace hotel. Sincerely, Kevin Callus, General Manager

Dear Anonymous, Thank you very much for staying with us and taking a moment to share feedback on your stay with us. We are glad that you made use of our parking facilities. Also thank you for your kind words regarding the breakfast, location of the hotel and rooms. Whilst we hope that you managed to enjoy our Island, we will be happy to welcome you again in the future. Sincerely, Kevin Callus, General Manager

Dear Anonymous, Thank you very much for your positive feedback. Looking forward to host you again at AX the Place hotel. Sincerely, Kevin Callus General Manager

Dear Sabrina, Thank you very much for your recent stay at AX The Palace and for taking the time to leave your impression for the other travellers. We look forward to hosting you again. Sincerely, Kevin Callus General Manager

Dear Jelleke, On behalf of all the staff I thank you for placing your positive review on Expedia. Should you require any help with making reservations for your next visit, please do not hesitate to contact us. We will be only too happy to help you out. Sincerely, Kevin Callus General Manager

Dear Gerrit Jan, We are truly honoured to read your comments and we look forward to welcoming you back for further breaks at The Palace, be they long or short. Sincerely, Kevin Callus General Manager

Dear Maurice, We are so delighted to read that your experience at The Palace has been such a positive and pleasant one. Such comments surely entice our motivation to persevere in our quest in achieving the guest full satisfaction. We do hope to see you back at The Palace again soon. Sincerely, Kevin Callus General Manager

Dear Naninck, We are so delighted to read that your experience at The Palace has been such a positive and pleasant one. Such comments surely entice our motivation to persevere in our quest in achieving the guest full satisfaction. We do hope to see you back at The Palace again soon. Sincerely, Kevin Callus General Manager

Dear Marielle, Thank you for placing your comments about your stay at The Palace We always go through our guests' comments with considerable interest as your feedback keeps us informed regarding what our guests like or dislike. Looking forward to having you back at The Palace again soon. Sincerely, Kevin Callus General Manager

Dear Lara Lavinia,We wish to extend our thanks for the review.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear David Terrance,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind comment is greatly appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Olivier,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind comment is greatly appreciated.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Klaudia,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Susanna,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind comment is greatly appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

Dear Yann,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind comments are greatly appreciated.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Gill,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Lieber Jens,Wir möchten uns für die hervorragende Bewertung bedanken.Es ist eine Freude zu lesen, dass unsere Bemühungen dazu beigetragen haben, die meisten Ihrer Kriterien zu erfüllen, und möglicherweise sogar dazu beigetragen haben, Ihren Aufenthalt in unserem Hotel zu einem erfolgreichen und unvergesslichen Erlebnis zu machen.Wir freuen uns sehr über Ihre freundlichen Kommentare.Wir hoffen, dass Sie in Betracht ziehen, auch in einem unserer anderen 6 Hotels auf der Insel zu unserer Marke AX zurückzukehren. Sie können sich auch gerne an uns wenden, indem Sie auf die verschiedenen Social-Media-Plattformen einschließlich unserer Website verweisen.Bis dahin senden wir sonnige Grüße aus Malta.Ludgarda SchembriManager - Online-Reputation

Lieber Björn, Wir möchten uns für die hervorragende Bewertung und Bewertung bedanken.Wir freuen uns sehr über Ihren freundlichen Kommentar zu unserer Gruppe.Wir hoffen, dass Sie in Betracht ziehen, auch in einem unserer anderen 6 Hotels auf der Insel zu unserer Marke AX zurückzukehren. Sie können sich auch gerne an uns wenden, indem Sie auf die verschiedenen Social-Media-Plattformen einschließlich unserer Website verweisen.Bis dahin senden wir sonnige Grüße aus Malta.Ludgarda SchembriManager - Online-Reputation

Dear Dave,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

DearWe wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

Dear Anonymous,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

Liebe Viktoria,Wir möchten uns für die Bewertung bedanken.Es ist eine Freude zu lesen, dass unsere Bemühungen dazu beigetragen haben, die meisten Ihrer Kriterien zu erfüllen, und möglicherweise sogar dazu beigetragen haben, Ihren Aufenthalt in unserem Hotel zu einem erfolgreichen und unvergesslichen Erlebnis zu machen.Selbstverständlich nehmen wir Ihre Vorschläge zur Kenntnis und haben sie an die zuständigen Abteilungsleiter weitergeleitet, damit diese gebührend berücksichtigt und Maßnahmen ergriffen werden können.Wir hoffen, dass Sie in Betracht ziehen, auch in einem unserer anderen 6 Hotels auf der Insel zu unserer Marke AX zurückzukehren. Sie können sich auch gerne an uns wenden, indem Sie auf die verschiedenen Social-Media-Plattformen einschließlich unserer Website verweisen.Bis dahin senden wir sonnige Grüße aus Malta.Ludgarda SchembriManager - Online-Reputation

Dear Bruce,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about the service are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

Dear Ann,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

Lieber Christian,Wir danken Ihnen, dass Sie Ihre Erfahrungen mit uns teilen.Es ist eine Freude zu lesen, dass es verschiedene Aspekte gibt, die dazu beigetragen haben, dass Ihr Aufenthalt in unserem Hotel erfolgreich war. Wir möchten Ihnen auch versichern, dass alle Ihre Kommentare berücksichtigt werden und dass wir Ihre Erfahrungen einschließlich der weniger positiven Kommentare zur ordnungsgemäßen Untersuchung an die zuständigen Abteilungen weitergeleitet haben. Durch die Anleitung unserer Gäste können wir die bestmögliche Erfahrung für unsere Gäste formulieren.Wir bedanken uns für die konstruktiven Kommentare und prüfen die Möglichkeit, Ihre Vorschläge umzusetzen.Wir freuen uns auf Ihre Rückkehr in eine unserer 7 AX-Immobilien und erinnern Sie daran, dass wir jederzeit auf den verschiedenen Social-Media-Plattformen einschließlich unserer Website erreichbar sind, und senden Ihnen unsere Grüße.Ludgarda SchembriManager - Online-Reputation

Dear Carmel,We wish to extend our thanks for the excellent review.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Your kind comment is greatly appreciated.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Anonymous,We wish to extend our thanks for the feedback.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Of course, we are taking note of your suggestions and have forwarded them to the relevant department heads for their due consideration and action.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Salvatore,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Theo,A big MERCI for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We are glad you could enjoy the view over Valletta.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Swati,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about the facilities are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Antonello,We wish to extend our thanks for the excellent review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our best regards,Ludgarda Schembri Manager – Online Reputation

Dear Miansheng,We thank you for sharing your experience with us. It is a pleasure to read that there are aspects such as the breakfast which may have helped make your stay in our hotel a pleasant one. We would also like to assure you that all your comments are taken in consideration and that we have forwarded your experience including the less positive comments to the relevant departments for due investigation. It is through our guests’ guidance that we can formulate the best experience possible for our guests. We wish to thank you for the constructive comments and are looking into the possibility of implementing your suggestions.We look forward to your return in one of our 7 AX properties and remind you we can always be reached on the various social media platforms including our website and send our regards.Ludgarda Schembri Manager – Online Reputation

Dear Vincencia,A big MERCI for the excellent review.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Michele,We regret we may not have fulfilled your expectations.Guest feedback to us is very important, as it is only through our guests’ guidance that we can formulate the best experience possible for our guests.In your case, however there is no information. It is our preference to have the opportunity to talk to our guests while they are still in-house.We do hope that the island experience met your expectations and hope you will consider returning to one of our 7 AX Hotels. You may contact us on the various social media platforms including our website.Sincere regards.Ludgarda Schembri Manager – Online Reputation

Dear Jesper,We wish to extend our thanks for the feedback.It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about value for money are appreciated. Of course, we are taking note of all your comments and have forwarded them to the relevant department heads for their due consideration and action.We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Angela Bridget,We wish to extend our thanks for the excellent review as well as rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about the food and our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Soenke,We wish to extend our thanks for the encouraging rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear K,We wish to extend our thanks for the review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about the food and staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send our regards,Ludgarda Schembri Manager – Online Reputation

Dear Scott,We wish to extend our thanks for the excellent rating. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about the food are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation

Dear Simeon,We wish to extend our thanks for the encouraging review. It is a pleasure to read that our efforts have helped to tick most of your boxes and may have even helped to make your stay a successful and memorable one. Especially your comments about our staff are appreciated. We do hope you will consider returning to our AX brand as well, in one of our other 6 properties and various outlets on the island – you may feel free to contact us by referring to the various social media platforms including our website. Until then, we send sunny regards from Malta,Ludgarda Schembri Manager – Online Reputation