Op basis van 25 geverifieerde beoordelingen
4,1 Hygiëne kamer
4,1 Service & personeel
4,0 Comfort kamer
4,1 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Cute Little hotel
Geplaatst op 29 jan. 2023 op HotelsCute small hotel in the hearts in Gulmarg. Welcoming staff, satisfactory food, decent spa, nice and clean room
Opmerking van Hotelbeheer
23 jan. 2024 door ZAHIRHotelbeheer
Dear Guest,Thank you for taking the time to craft your excellent 5-star review of your experience at The Vintage Gulmarg!Many thanks for your kind words about our staff. They are indeed engaged and committed to delivering an excellent service and we are proud to have them as the face of our hotel.Our commitment is to provide you with impeccable standards and the greatest comfort possible. Each guest’s visit should be an unforgettable experience!We all look forward to welcoming you back soon for another wonderful experience.Best RegardsZahir Shah
door een geverifieerde reiziger
Geplaatst op 5 apr. 2018 op Hotels
Nice spacious rooms and great service.
Opmerking van Hotelbeheer
12 apr. 2018 door Team VintageHotelbeheer
Dear Hotels.com Guest,
We thank you for having made The Vintage Gulamrg your abode during your visit to Gulmarg, Kashmir and for sharing your candid feedback for the benefit of the Expedia guest.
It is heartening to learn you enjoyed your overall stay with us.
We look forward to hosting you again during your next visit to Gulmarg.
door een geverifieerde reiziger
Good place, high rates
Geplaatst op 25 mei 2017 op HotelsGood, clean property with good food and good service. But location is outside the 'official' Gulmarg area, which needs to be mentioned on the site. Ponywalas are a menace as soon as you step outside the hotel. One major disappointment was the rates provided online. We discovered that if we would have booked through a local person, we would have got the room at half the price with meals included! That did not leave us with a good feeling obviously!
Opmerking van Hotelbeheer
1 mrt. 2018 door Team VintageHotelbeheer
Dear Guest,
Thank you for an awesome review!
It makes me happy to see that you left with an overall positive impression of our hotel, enjoyed the hospitality and had a pleasant experience.
We look forward to welcoming you back soon.
Warm regards
door Manish uit Hong Kong
Excellent hotel in Gulmarg
Geplaatst op 5 jul. 2016 op HotelsExtremely comfortable. Highly recommended
Opmerking van Hotelbeheer
22 feb. 2018 door Guest Relation ManagerHotelbeheer
Dear Guest,
Thank you for sparing your valuable time to post this exhaustive review of our hotel. It means the world to us! We are humbled to learn that the hard work put in by the team is bearing fruition and we are thrilled that you were privy to such a wonderful experience – “Atithi Devo Bhava!”
We once again reiterate our commitment to ensure customer delight and look forward to having you stay with us during your future visits to Gulmarg.
With Warm Regards,
Team Vintage Gulmarg
door Varinder Singh uit Mombasa, Kenya
Wonderful time at Vintage
Geplaatst op 26 nov. 2015 op HotelsExcellent staff all around. Front desk is excellent for friendliness, courteous and forthcoming to assist in all aspects. The restaurant serves excellent meals. It is under utilized especially in the evening. Suggested that they have half-board offers with dinner included with traditional theme nights. This would encourage guests to stay in-doors during cold evenings.
Opmerking van Hotelbeheer
22 feb. 2018 door Guest Relation ManagerHotelbeheer
Dear Guest,
Thank you for sparing your valuable time to post this exhaustive review of our hotel. It means the world to us! We are humbled to learn that the hard work put in by the team is bearing fruition and we are thrilled that you were privy to such a wonderful experience – “Atithi Devo Bhava!”
We once again reiterate our commitment to ensure customer delight and look forward to having you stay with us during your future visits to Gulmarg.
With Warm Regards,
Team Vintage Gulmarg
door Rashed uit Saudi Arabia
excellent and comfortable
Geplaatst op 28 sep. 2015 op HotelsVery friendly smiling staff welcoming us all the time :)
Elegant rooms with beautiful decorations just wish if the TV was bigger.
beautiful view from the big windows.
Opmerking van Hotelbeheer
22 feb. 2018 door Guest Relation ManagerHotelbeheer
Dear Guest,
Thank you ever so much for this posting, it means a lot to us! We are thrilled to learn that you have appreciated our hotel product and services since a lot of effort has gone into sustaining these levels to ensure an unforgettable experience for the benefit of every guest.
We have also made a note of your suggestion and will train our staff to be more interactive and step on the pedal for speedier services
Regards,
Team Vintage Gulmarg
door Adnan uit Toronto
Amazing Hotel
Geplaatst op 22 feb. 2015 op HotelsSuperb stay
Opmerking van Hotelbeheer
22 feb. 2018 door Guest Relation ManagerHotelbeheer
Dear Guest,
Thank you for sparing your valuable time to post this exhaustive review of our hotel. It means the world to us! We are humbled to learn that the hard work put in by the team is bearing fruition and we are thrilled that you were privy to such a wonderful experience – “Atithi Devo Bhava!”
We once again reiterate our commitment to ensure customer delight and look forward to having you stay with us during your future visits to Gulmarg.
With Warm Regards,
Team Vintage Gulmarg
door een geverifieerde reiziger
Average
Geplaatst op 4 jan. 2015 op HotelsNothing what the website looks like ! Very very average ! Will not go back
Opmerking van Hotelbeheer
22 feb. 2018 door Guest Relation ManagerHotelbeheer
Dear Guest,
Greetings From The Vintage Gulmarg.
We appreciate your posting this candid feedback for our benefit and pointing out certain drawbacks in our operations for us to learn from.
I sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations. Critical feedback is an extremely motivating force for the hospitality business.
Regards,
Team Vintage Gulmarg
door anil kumar uit New Delhi
Tall Claims
Geplaatst op 24 nov. 2014 op HotelsWe stayed at this hotel on 21st November 2014 based on the reviews that we read. This hotel boasted of having central heating. It was indeed there, but SWITCHED OFF. Instead we were provided a room heater, which was completely inadequate as the evening (6.30 pm)temperature had dropped to minus 6 degrees C. The hotel staff when confronted why the central was not on, initially gave excuses that it was under repair, however had to switch it on our insistence. Cleverly it was switched off about 2 hours later. It was switched on again on our insistence, to be stealthily switched off an hour later. From about 11.00 pm onwards till next morning we had a horrible time in as we could not sleep with the room heater on as it was causing shortage of oxygen leading to breathlessness. For some time we even had to keep the corridor door open in the middle of the night to let fresh air in at the cost of cold. Eventually we spent the entire night without heating when the outside temperature would have been lower than minus 6 degress C.
We later discovered that the central heating was switched off as only 3 out of 28 rooms were booked that night.
Good food or courteous service are of no use if the hotel fails you at such critical times. Stay in this hotel at your risk.
door een geverifieerde reiziger
could not reach hotel
Geplaatst op 23 sep. 2014 op HotelsDue to the Kashmir floods the hotel was not accessible and could not provide any accomodation. They refused to refund the deposit paid even though they could not provide any service or rooms
Opmerking van Hotelbeheer
22 feb. 2018 door Guest Relation ManagerHotelbeheer
Dear Guest,
Greetings From The Vintage Gulmarg!!
We appreciate your posting this candid feedback for our benefit and pointing out certain drawbacks in our operations for us to learn from.
I sincerely apologize to you for the discomfort you have had to endure as a result of our being unable to deliver some of the basics and thereby not living up to your expectations.
Regards,
Team Vintage Gulmarg
