Geplaatst op 23 mrt. 2024
The hotel premises are amazing, you're basically staying in a botanical garden. Everyone gets their own cottage which is a very nice touch, it does feel isolated if you're staying by yourself. This is not a 4 star hotel as far as the rooms are concerned, the cleanliness leaves a lot to be desired. Could be amazing with more attention to detail and service.
Opmerking van Hotelbeheer
24 mrt. 2024 door fonddouxpHotelbeheer
Dear Roxana,Thank you for your feedback.We greatly appreciate all of your comments both positive and negative. We strive to continuously improve our standards and services and will use your feedback to improve in the areas where we may have fallen short of your expectations. It is never our intention to disappoint our guests in any way during their stay and we sincerely apologize. Best Regards,Eroline and Lyton Lamontagne