Rooms are spacious, with big terrace. House keeping cleans every day and do that well. Excellent wifi connection. Food is diverse and good, luckily. Front desk very helpfull with trips, request, laundry etc. Every evening live entertainment, for ex burlesque dance or singer or magician.Rooms are very very very noisy. You can hear your neighbours loud and clear. Too busy with guests around the swimming pool. Lying next to each other very close.
Opmerking van Hotelbeheer
12 mrt. 2016 door Quality departmentHotelbeheer
Dear Olaf,
We appreciate your time for sharing your experience in our Dream Villa Tagoro with us on Expedia.
Thank you for highlighting the great location of the hotel. Dream Villa Tagoro is located on a small hill, which provide a quite area to our guests and is also close to many nice shops and a big supermarket. Furthermore, we offer a free shuttle bus to the beach and coastal area.
We are very glad that you liked your spacious room and that you could enjoy the sun at the big terrace.
Many thanks for appreciating the effort of our Housekeeping team who always do their best to keep the tidiness of the hotel to best levels.
It is wonderful that you were satisfied with quality of the Wi-Fi connection and that you enjoyed our varied gastronomic offer. In our restaurant, you can enjoy themed buffet, where every two days you will find Italian, Mexican, Canarian and Spanish specialties amongst other delights.
We love hearing that our staff goes all the way in order to please our guest’s expectations, we would like to thank you for mentioning it and assure you to pass on your kind words. ¡Muchas gracias!
We are happy that you enjoyed our entertainment programme, as our animation team is working hard so our guests feel well entertained and can have some fun during their stay.
Nevertheless, we would like to apologize for the inconvenience at your room caused by some acoustic disturbance and we are sorry that the main pool was somewhat busy while your stay. Please note that close to the mini golf we have another pool, which is quieter to may be better unwind and relax.
On behalf of the entire team of our Dream Villa Tagoro, thank you for your nice comment and we hope you will be back for another amazing holiday in Dreamplace Hotels & Resorts soon.