Executive Twin kamer, niet-roken, op de hoek (Executive, with Guest Lounge Access) | Luxe beddengoed, een minibar, een kluis op de kamer, een bureau

Beoordelingen van Hotel The Celestine Tokyo Shiba

4 out of 5
Hotel The Celestine Tokyo Shiba
3-23-1 Shiba, Minato-ku, Tokyo, Tokyo-to

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 688 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 253 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 39 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 1002 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid
1 nacht verbleven in november 2019
Reactie van Front Office Manager op 12 dec 2019
Thank you very much for your stay at Hotel the Celestine Tokyo Shiba. We also appreciate your rating. We hope to have the chance to welcome you back here when you visit next time to Tokyo. Sincerely, Front Office Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super vriendelijk en behulpzaam personeel. Mooie en schone kamers kortom. Top hotel.
6 nachten verbleven in juli 2019
Reactie van Front Office Manager op 26 nov 2019
Thank you very much for staying at The Celestine Tokyo Shiba for your trip to Tokyo and taking your time to write a lovely comment.We are very much looking forward to welcoming you back on your future travel to Tokyo. Sincerely, Front Office Manager

8/10 – Goed

Geverifieerde reiziger

4 nachten verbleven in mei 2019
Reactie van 宿泊支配人 op 12 mei 2019
この度はホテルザセレスティン東京芝にご宿泊賜り、誠にありがとうございます。次回のご来館をスタッフ一同、心よりお待ち申し上げております。 宿泊支配人

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2019
Reactie van Front Office Manager op 24 apr 2019
Thank you very much for staying at Hotel the Celestine Tokyo Shiba. We would like to express our gratitude regarding the very positive rate you gave to us. We are happy to know that you had a pleasant stay with us and were able to fully relax in our facility. It would be a pleasure if we could serve you again on your next trip to Tokyo. Sincerely, Front Office Manager Hotel the Celestine Tokyo Shiba

10/10 – Uitstekend

Nancy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was super helpful and accommodating, location was near a number of train stations within walking distance and the room itself was very clean and comfortable
3 nachten verbleven in maart 2024
Reactie van Front Office Manager op 26 mrt 2024
First of all, we would like to thank you very much for taking the time to review your recent stay at Hotel the Celestine Tokyo Shiba. We were happy to assist you during your stay. As you mentioned we have a good transportation access, since we have 45 metro lines near us. However still we are located in a very quiet area, so you can be relaxed in the night without any loud noises in this area. Again, all of us are so grateful to receive this very great comment from you, and we will put our effort to keep our high service quality continually.We look forward to the opportunity of welcoming you again.Sincerely,

10/10 – Uitstekend

Anita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent location and value.
3 nachten verbleven in maart 2024
Reactie van Front Office Manager op 26 mrt 2024
Thank you very much for having stayed at the Hotel the Celestine Tokyo Shiba and we express our gratitude for the feedback you gave us.The Celestine Tokyo Shiba is well located near the Tokyo Tower and in the heart of metropolitan area where historic attractions and sightseeing spots around.We look forward to welcoming you to The Celestine Tokyo Shiba in the near future.

10/10 – Uitstekend

Chee Weng

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet area, very friendly staff. Room was very spacious for my family and will stay here next time
7 nachten verbleven in maart 2024
Reactie van Front Office Manager op 15 mrt 2024
Thank you very much for choosing Hotel the Celestine Tokyo Shiba from a number of hotels. The words of pleasure from our guests are our encouragement every day. We are very delighted to hear your comment about the attentiveness of our staff. It is the best comment for us. We will keep dedicating ourselves to providing excellent memory for our guests.If there is an opportunity, we would like you to visit Hotel the Celestine Tokyo Shiba again for a moment of relaxation. We look forward to seeing you soon.Sincerely,

10/10 – Uitstekend

Andrew

Reisde met partner
What a fantastic hotel… great location and amazing staff who went out of their way for us at every opportunity The room was smaller than we expected but was not an issue but perfect for what we needed with great amenities Overall a lovely hotel 😻
4 nachten verbleven in februari 2024
Reactie van Front Office Manager op 10 mrt 2024
We wish to thank you for your kind comment regarding Hotel the Celestine Tokyo Shiba.We are very happy to hear that your stay here was satisfactory for you. As for location, we have easy access to 4 subway stations. We are pleased that you found our access helpful.Also, we were delighted to read your comment about the amenities. As you mentioned, convenient amenities are set in every room.If your travels bring you to Tokyo in the future we hope you stay with us again!Once again, thank you very much for having stayed at Celestine Hotel and also for your kind comment. Sincerely,

10/10 – Uitstekend

Marinor

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is very clean, modern looking and great staff. The rooms are very clean, quiet and great amenities. They provide free pajamas and slippers for the guests!
2 nachten verbleven in maart 2024
Reactie van Front Office Manager op 10 mrt 2024
Firstly, we would like to express our gratitude for having stayed with us. All of the staff including myself are very glad to have your pleasant comment. Especially it is very gratifying to read that it seems you liked our staff and amenities.We will always strive to provide our guests with the best service. Hoping to see you in the near future, we thank you again for the positive review. Sincerely,

8/10 – Goed

Autumn

Good
5 nachten verbleven in maart 2024
Reactie van Front Office Manager op 10 mrt 2024
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and providing us with the high rating.We hope you had a wonderful stay with us, and made a lot of good memories in Tokyo.Once again, we appreciate your generous rating for us.Sincerely,

10/10 – Uitstekend

Armando, Chicago

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoy the bird sounds in the morning, and the always attentive staff.
6 nachten verbleven in februari 2024
Reactie van Front Office Manager op 5 mrt 2024
Thank you very much for choosing Hotel the Celestine Tokyo Shiba from a number of hotels. The words of pleasure from our guests are our encouragement every day. We are very delighted to hear your comment about the attentiveness of our staff. It is the best comment for us. We will keep dedicating ourselves to providing excellent memory for our guests.If there is an opportunity, we would like you to visit Hotel the Celestine Tokyo Shiba again for a moment of relaxation. We look forward to seeing you soon.Sincerely,

10/10 – Uitstekend

Colin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always a good place to stay and good prices for Tokyo. You cannot go wrong !
1 nacht verbleven in februari 2024
Reactie van Front Office Manager op 1 mrt 2024
Thank you for choosing Hotel The Celestine Tokyo Shiba and sharing your comments.We are very glad to know that you liked staying with us.We hope to welcome you back again.Hotel The Celestine Tokyo Shiba

10/10 – Uitstekend

tiahna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel is very clean and smells so good. Staff was kind, helpful and willing to answer all my questions. Didn’t have time to check out any of their extra amenities. Only a 5 min walk to the train station which was great
4 nachten verbleven in januari 2024
Reactie van Front Office Manager op 19 feb 2024
Thank you very much for staying at The Celestine Tokyo Shiba during your recent trip to Tokyo and taking your time to write a lovely comment. The Celestine Tokyo Shiba is committed to delivering excellent hospitality and we are very happy that you were satisfied with the hotel. We are very much looking forward to welcoming you back on your future travels to Tokyo.Sincerely,

10/10 – Uitstekend

MOE

1 nacht verbleven in februari 2024
Reactie van 宿泊支配人 op 21 mrt 2024
この度はホテル ザ セレスティン東京芝にご宿泊賜り誠にありがとうございます。またご滞在につきまして高い評価をいただけましたこと、心から御礼申し上げます。この度のご滞在がご期待に添えましたことをスタッフ一同安堵しております。今後も皆様にご満足いただき、再び訪れたいと感じていただける場所でいられますよう、努めて参ります。またお目にかかれます日を心よりお待ち申し上げております。

8/10 – Goed

RIYO

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ビジネス利用の為、特に観光はしませんでしたので周辺施設は不明です。
1 nacht verbleven in januari 2024
Reactie van 宿泊支配人 op 7 feb 2024
この度はホテル ザ セレスティン東京芝にご宿泊賜り誠にありがとうございます。またお忙しい中、ご感想も頂戴し重ねて御礼申し上げます。今後とも都心でのご予定の拠点として、ホテル ザ セレスティン東京芝をご利用いただきますよう宜しくお願い申し上げます。

10/10 – Uitstekend

William

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient from Haneda Airport and close to subway for a Tokyo adventure. Super comfortable and clean. The staff was excellent!
1 nacht verbleven in februari 2024
Reactie van Front Office Manager op 6 feb 2024
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and giving us the highest rating about your stay. We are very much delighted to hear that there was nothing that disappointed you. We will always try our best to keep our quality of service. Once again, thank you very much. Sincerely,

8/10 – Goed

Erica

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a very nice stay at this hotel for a solo trip to Japan. It’s a great location with only a 5 min walk (2 mins if you’re a New Yorker) to the Shibakoen subway station and also easily walkable to the Mita station (~ 8-10 mins). My room didn’t have a view of Tokyo Tower but it’s a lovely 15 min stroll to that landmark which is super helpful if you are ever lost (just look for the Tower and you know you’re close). I booked the moderate queen room which felt a bit tight upon arrival but it’s apparently on par with room sizes in the area. It’s smartly designed so even if you are traveling with a suitcase, carry on and additional medium to large size bag, you’ll have the space you need. Amenities were great with complimentary snacks and (nonalcoholic) drinks served daily in the lounge next to the patio area. I took one star away because the wifi was quite weak in my room and floor but the lobby wifi however was flawless. A big highlight was the on-site dining offerings with very reasonable prices for breakfast lunch and dinner. All the staff were excellent and also the showers and toilets were great! Bed and bedding was very very comfy and the room temps were perfect. Great sunlight in the room and black out curtains that work wonderfully for a quiet and restful sleep. Would recommend as a top option for travelers staying in the Tokyo area.
Reactie van Front Office Manager op 3 feb 2024
Thank you very much for choosing Hotel the Celestine Tokyo Shiba from a number of hotels. The words of pleasure from you gave us a lot of encouragement.You mentioned so many good things of our hotel. We hope you made wonderful memories here.Regarding to the bad Wifi connection, we would like to apologize for the inconvenience. We knew there were some comments about the negative experience regarding to the Wifi, therefore we are preparing free rental router to prevent bad Wifi experience. Please tell us if it happens again next time, and we appreciate your constructive comments.Once again, we appreciate your detailed review of your recent stay with us. We look forward to welcoming you again. Sincerely,

10/10 – Uitstekend

Atsuhisa

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff
3 nachten verbleven in januari 2024
Reactie van Front Office Manager op 3 feb 2024
Thank you for having chosen Hotel the Celestine Tokyo Shiba as your accommodation in Tokyo. We are very glad to hear that our staff left you a good impression!Providing our guests with the best service and the best memories is what we always pursue. Again, we value your feedback, which will assist us improving the need of our guests. We look forward to welcoming you again in the near future.Sincerely,

6/10 – Redelijk

MUTSUMI

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
朝食が充実していて良かったです ラウンジが無料で利用できて便利でした
2 nachten verbleven in januari 2024
Reactie van ホテル ザ セレスティン東京芝 宿泊支配人 op 29 jan 2024
この度は数あるホテルの中からホテル ザ セレスティン東京芝をお選びいただき、誠にありがとうございます。ご朝食ならびにラウンジでお時間をお楽しみいただけましたご様子、大変嬉しく拝読いたしました。ラウンジでの無料ドリンク、スナックサービスはコロナ禍が落ち着き、再開いたしました。このようにお客様のご意見を直接お聞きすることができ、大変嬉しく存じます。次回も都心でのご予定の拠点として、ホテル ザ セレスティン東京芝へお迎えできますことをホテルスタッフ一同お待ち申し上げております。

10/10 – Uitstekend

Kazumi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
色々と素晴らしく関心しました
2 nachten verbleven in januari 2024
Reactie van ホテル ザ セレスティン東京芝 宿泊支配人 op 28 jan 2024
この度はホテル ザ セレスティン東京芝にご宿泊賜りましたこと、またクチコミに高い評価を賜りましたことに心より御礼申し上げます。 この度のご滞在がご期待に添えましたことを、大変光栄に存じます。クチコミの内容、大変嬉しく拝読させていただきました。お客様からの温かいお言葉が、私共の日々の励みでございます。 次回もホテル ザ セレスティン東京芝へお迎えできますことをホテルスタッフ一同お待ち申し上げております。

10/10 – Uitstekend

roger

1 nacht verbleven in januari 2024
Reactie van Front Office Manager op 28 jan 2024
Thank you very much for your stay at Hotel the Celestine Tokyo Shiba. We also appreciate your kind rating. We look forward to welcoming you to Hotel the Celestine Tokyo Shiba again in near future.Sincerely,

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Front Office Manager op 19 jan 2024
Thank you very much for your stay at The Celestine Tokyo Shiba. We also appreciate your kind rating.We look forward to welcoming you to The Celestine Tokyo Shiba again in near future.

10/10 – Uitstekend

Soun

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Front Office Manager op 18 jan 2024
We would like to warmly thank you for having stayed at The Celestine Tokyo Shiba. We also appreciate your feedback and kind rating.Sincerely,

10/10 – Uitstekend

Angel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view from the room was incredible. I love the location of the hotel and it is easy to transport to different areas of Tokyo from the hotel.
1 nacht verbleven in januari 2024
Reactie van Front Office Manager op 19 jan 2024
First of all, thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and providing us with nice comment. We are very delighted that you enjoyed your stay here at Hotel the Celestine Tokyo Shiba. Celestine Hotel has rooms from 14th floor to 17th floor, so if you like high floor and view from high floor, Hotel The Celestine Tokyo Shiba might be a wonderful choice. Also as you commented, we have good public transport access because there are 4 subway stations and 5 subway lines you can use. Again, we would like to express our gratitude for having stayed with us and leaving us a good comment. We would like to welcome you again in the near future. Sincerely,

10/10 – Uitstekend

HIDEYUKI, Saitama-city Kita-ku

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van 宿泊支配人 op 16 jan 2024
この度は数あるホテルの中からホテル ザ セレスティン東京芝をお選びいただき、誠にありがとうございます。クチコミに高い評価を賜りましたことに、大変ありがたく存じます。次回もホテル ザ セレスティン東京芝へお迎えできますことをスタッフ一同心よりお待ち申し上げております。

10/10 – Uitstekend

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Front Office Manager. op 11 jan 2024
Thank you very much for having stayed at The Celestine Tokyo Shiba and rating us kindly. We look forward to welcoming you to The Celestine Tokyo Shiba again in near future.

10/10 – Uitstekend

Jihae

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
청소가 조금 아쉬웠습니다만 만족스러운 여행이었습니다
3 nachten verbleven in december 2023
Reactie van Front Office Manager. op 8 jan 2024
Thank you very much for your stay at the Hotel The Celestine Tokyo Shiba and for taking the time to leave us your feedback. We are very happy to hear that you had a relaxing stay at our hotel. However we are very sorry to hear that you were not satisfied with the cleanliness of your room. We will share this with our cleaning staff so that they can clean the rooms more carefully. Thank you again for your valuable comments.We hope you will have another opportunity to visit our hotel.

10/10 – Uitstekend

orietta, Milano

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The sound of ambiance, the peace and the classic mood
4 nachten verbleven in december 2023
Reactie van Front Office Manager op 30 dec 2023
Thank you very much for staying at The Celestine Tokyo Shiba during your recent trip to Tokyo and taking your time to write a lovely comment. We express our gratitude for the feedback and we are also very pleased that you were impressed with our facilities. We look forward to welcoming you back to The Celestine Tokyo Shiba, hopefully soon in the near future.

10/10 – Uitstekend

Gimra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the common lounge area! Room was really small but had everything we needed including pajamas and the toiletries were really good which they refilled/restocked everyday. Theres just not much in the area altho a Family Mart was close by which was convenient.
11 nachten verbleven in oktober 2023
Reactie van Front Office Manager op 27 dec 2023
First of all, thank you very much for having chosen The Celestine Tokyo Shiba as your accommodation in Tokyo.We are very pleased that you enjoyed the 14th floor guest-only lounge, which provides a quiet place and free drinks such as coffee, tea, and juice. Also we are relieved to hear that you are satisfied with the in-room amenities.Once again, we sincerely appreciate the comment you gave us.We are very much looking forward to welcoming you back on your future travels to Tokyo.Sincerely,Front Office Manager

10/10 – Uitstekend

YAM

1 nacht verbleven in december 2023
Reactie van Front Office Manager op 26 dec 2023
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and giving us 10 points about your stay. We are very much delighted to hear that there was almost nothing that disappointed you. We will always try our best to keep our quality of service. Once again, thank you very much. Sincerely,

8/10 – Goed

NAMKU

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Front Office Manager op 25 dec 2023
Thank you very much for having chosen Hotel the Celestine Tokyo Shiba as your accommodation in Tokyo.We are very happy to receive 8 points from you. We constantly strive to serve our guests better. If you have any opinions or suggestions, please let us know anytime. Once again, thank you very much for having stayed at Hotel the Celestine Tokyo Shiba.Sincerely,

10/10 – Uitstekend

Mihaela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Third time staying here... I love it!
The hotel is excellent. The staff are polite and helpful. All was clean to perfection. Will stay again.
10 nachten verbleven in december 2023
Reactie van Front Office Manager op 23 dec 2023
Thank you for staying at Hotel The Celestine Tokyo Shiba and sharing your feedback.We are very honoured to receive your compliments on our staff.We are very looking forward to welcoming you next time.

10/10 – Uitstekend

Bong suk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Front Office Manager op 25 dec 2023
Thank you very much for your stay at Hotel the Celestine Tokyo Shiba. We also appreciate your kind rating. We look forward to welcoming you to Hotel the Celestine Tokyo Shiba again in near future.Sincerely,

10/10 – Uitstekend

somin

2 nachten verbleven in december 2023
Reactie van Front Office Manager op 23 dec 2023
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and providing us with the highest rating.We hope you had a wonderful stay with us, and made a lot of good memories in Tokyo.Once again, we appreciate your generous rating for us.Sincerely,

10/10 – Uitstekend

Jia Wei

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Front Office Manager op 20 dec 2023
Thank you for staying at Hotel The Celestine Tokyo Shiba and aharing your review.We hope to welcome you back again.

10/10 – Uitstekend

JU YEON

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Front Office Manager op 20 dec 2023
Thank you for staying at Hotel The Celestine Tokyo Shiba and aharing your review.We hope to welcome you back again.

8/10 – Goed

Vitoria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Front Office Manager op 19 dec 2023
We would like to warmly thank you for having stayed at The Celestine Tokyo Shiba. We also appreciate your feedback and kind rating.Sincerely,

8/10 – Goed

Mudita

3 nachten verbleven in september 2023
Reactie van Front Office Manager op 19 dec 2023
Thank you very much for having stayed at The Celestine Tokyo Shiba and rating us kindly. We look forward to welcoming you to The Celestine Tokyo Shiba again in near future.Sincerely,

8/10 – Goed

Reinaldo, San Francisco

2 nachten verbleven in december 2023
Reactie van Front Office Manager op 17 dec 2023
Thank you very much for having stayed at The Celestine Tokyo Shiba and rating us kindly. We look forward to welcoming you to The Celestine Tokyo Shiba again in near future. Singerly,

8/10 – Goed

Yamin

5 nachten verbleven in december 2023
Reactie van Front Office Manager op 17 dec 2023
Thank you very much for your stay at Hotel the Celestine Tokyo Shiba. We also appreciate your kind rating.We look forward to welcoming you to Hotel the Celestine Tokyo Shiba again in near future.Sincerely,

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Front Office Manager op 7 feb 2024
Thank you very much for choosing Hotel the Celestine Tokyo Shiba from a number of hotels. The words of pleasure from our customers are our encouragement every day. If there is an opportunity, we would like you to visit us again for a moment of relaxation. We look forward to seeing you soon.

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Parresa
Vi reste som par i sena 30 åren utan barnen. Vi tyckte området Minato som hotellet ligger i var alldeles perfekt, vi gillar att gå och strosa. Att gå till Roppongi, Shibuya och Aqua City var några ställen vi gick till. Hotellet har en superb foajé med trevlig och snäll personal som gör sig förstådd på engelska. Rummet hade det mesta på en liten yta. Var alltifrån kylskåp, badrum, badrockar och att det dagligen fylldes på med ”gratis artiklar” såsom tofflor, badsalt, tandborste m.m. På eftermiddagarna kunde man nyttja 14:e våningens lounge för små tilltugg och vin & öl, free of charge. Det är rent, otroligt rent på hotellet som i övrigt i Japan. Restauranger, 7-eleven finns det i överflöd i gatorna runt om hotellet. Ett tips är att använda Wallet på IPhone för att köpa Pasmo som man betalar merparten av tågen. Vi gick via IPhones kart app och tryckte in destination och kunde därefter lägga till Pasmo. Kan varmt rekommendera hotellet !
Utsikt från rummet mot Mt Fuji
Hotellets fasad
5 nachten verbleven in december 2023
Reactie van Front Office Manager op 13 dec 2023
Thank you for choosing us for your stay this time and sharing your feedback.We are very happy to know that you are satisfied with our staff, room and hotel facilities etc.We are located in the heart of Tokyo, just a minute's walk from a subway station, providing convenient access to a variety of locations.We look forward to welcoming you back to our hotel on your next visit to Tokyo. Sincerely,

10/10 – Uitstekend

Edwin

Reactie van Front Office Manager op 6 feb 2024
We would like to take this opportunity to express our gratitude for having stayed with us.Your kind rating encourages us very much.If you have another chance to visit Tokyo, please give us a visit again.Once again, thank you very much for your rating.Sincerely,

8/10 – Goed

Kevin, Grove City

Positief: Netheid, personeel en service
3 nachten verbleven in december 2023
Reactie van Front Office Manager op 12 dec 2023
Thank you very much for your stay at The Celestine Tokyo Shiba. We will continue our effort to provide the best service for our guests. Look forward to welcoming you to The Celestine Tokyo Shiba again in near future. Sincerely

10/10 – Uitstekend

Iliana

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
it was Good experience!
2 nachten verbleven in december 2023
Reactie van Front Office Manager. op 8 dec 2023
Thank you very much for having chosen Hotel the Celestine Tokyo Shiba. It is our pleasure to provide our guests with amazing memories during their stay at Hotel the Celestine Tokyo Shiba. We are truly delighted to hear that you had wonderful time here. We will be very happy to have you here again in the near future. Again, thank you so much for having chosen Hotel the Celestine Tokyo Shiba. Sincerely, Front Office Manager.

10/10 – Uitstekend

Kam Ho

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location. Thank you very much for housekeeping staff for daily cleaning the room at a very high standard. Front office staff also professional and provide excellent service.
4 nachten verbleven in december 2023
Reactie van Front Office Manager. op 8 dec 2023
Thank you very much for your wonderful comment and we are very glad that you enjoyed having stayed at Hotel the Celestine Tokyo Shiba. We are committed to delivering excellence in hospitality and we are very happy that you were able to leave with the good impression. Providing excellent service for our guests is our staffs’ great pleasure. We would like to welcome you at Celestine Hotel in near future.Sincerely, Front Office Manager.

10/10 – Uitstekend

Cherie, Hong Kong

3 nachten verbleven in december 2023
Reactie van Front Office Manager op 26 dec 2023
Thank you very much for having stayed at Hotel the Celestine Tokyo Shiba and giving us 5 points about your stay. We are very much delighted to hear that there was almost nothing that disappointed you. We will always try our best to keep our quality of service. Once again, thank you very much. Sincerely,

10/10 – Uitstekend

ANNA

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
お部屋は狭め。 ラウンジサービスがもう少し遅くまであったら直良し。
1 nacht verbleven in december 2023
Reactie van 宿泊支配人 op 5 dec 2023
この度は、ホテル ザ セレスティン東京芝にご宿泊くださり、誠にありがとうございます。またお忙しい中貴重なお時間を頂きましてご感想をお寄せいただき厚くお礼申し上げます。都心にありながらもその喧噪を忘れることのできる宿泊者専用ラウンジでの静かなコーヒータイムや、緑影に優しく包み込まれるパティオでのお寛ぎは、多くのお客様から大変ご好評をいただいております。また、頂きましてご意見は今後の改善点として検討して参ります。今後は出来る限りそれぞれのお客様のご希望にお応え出来る努力を、真摯に行って参ります。またお目にかかれます日を、心よりお待ち申し上げております。宿泊支配人

8/10 – Goed

ryuma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van 宿泊支配人 op 6 dec 2023
この度は、ホテルザセレスティン東京芝にご宿泊賜り、誠にありがとうございます。また高い評価を賜りましたことに心より御礼申し上げます。 この度のご滞在がご期待に添えましたことを、大変光栄に存じます。ご来館くださる皆様にご満足いただき、再び訪れたいと感じていただける場所でいられますよう、これからもスタッフ一同努めて参ります。またお目にかかれます日を、心よりお待ち申し上げております。

6/10 – Redelijk

Yuhan

Positief: Netheid, personeel en service en comfort kamer
Okay but not good
Small room, location is not good, hard to find restaurants nearby.
10 nachten verbleven in november 2023
Reactie van Front Office Manager op 5 dec 2023
Thank you for having stayed with us and taking the time to share your feedback. We are regret to say that our room and the price did not meet your expectation. We understand your disappointment, and apologize for the negative experience. Once again, thank you very much for having taken your time to provide us the feedback. We are looking forward to having you again as our guest. Sincerely, Front Office Manager