Wat een waardeloze kamer voor veel te veel geld .
Een extra luxe kamer geboekt en krijgen we echt een mini lawaaierig klote kamertje .
Opmerking van Hotelbeheer
24 mrt. 2024 door NH Centre UtrechtHotelbeheer
Dear Mr./Ms. Marnix Van Houte,We are grateful to receive the rating for your stay on this website. However, we realize that we did not meet your expectations. We understand from your review that size and quality of the room were disappointing for you. Thank you for bringing the situation to our attention. I would like to offer my apologies for these unfortunate experiences, we are sorry that your stay with us has left a negative impression on you. We do understand that this apology cannot change the experience you have had in our hotel anymore.Would it be possible for you to reach out to us so we can look into what should have been done differently? We hope to hear from you and should you be willing to give us another chance, we will personally look after your reservation.With kind regards,EkaterinaFront Office