Op basis van 77 geverifieerde beoordelingen
4,7 Hygiëne kamer
4,6 Service & personeel
4,6 Comfort kamer
4,6 Staat hotel
Geverifieerde beoordelingen van Expedia
door een geverifieerde reiziger
Geplaatst op 30 mrt. 2024
Opmerking van Hotelbeheer
31 mrt. 2024 door Borders Lodge TeamHotelbeheer
Hi Jeffrey— Thank you for your review & for staying with us. Please come see us again when your travels bring you back to the mountains.
door een geverifieerde reiziger
Geplaatst op 29 mrt. 2024
Location was amazing with the Elk lift directly behind the condo. Staff was amazing and the slope side view we had was wonderful! Our actual condo unit was old and outdated though. I could smell someone else’s perfume on the sheets that I slept in letting me know they weren’t cleaned. The extra blankets in the closet were dirty and stained, the pillows are all the size for a child’s head and very flat, some pillowcases smelled like a lady’s perfume all the blinds were broken, bathtub didn’t drain properly and the tub had constant dripping water. The washer and dryer were extremely small and the dryer took 3 hours to dry anything. I had higher hopes for the actual unit, especially for the price. We go to beaver creek every year and will definitely be back to the town again but we will book a different condo.
Opmerking van Hotelbeheer
2 apr. 2024 door East West Hospitality Hotelbeheer
Hi Brandon & thank you for staying & sharing your experience. We apologize for not meeting some of your expectations and for the concerns you had with the overall condition of the unit. We have shared your comments with the appropriate teams to ensure this is not repeated. We wish these concerns were brought to the attention of the Front Desk so we could have addressed them before your departure. Our reservations team is available to assist with booking the right unit for your needs. We do understand your frustration and are grateful for your stay with us. On a positive note, we are glad you liked our ideal location and amazing staff. We hope you will return so we can provide you with the hospitality you deserve.
door een geverifieerde reiziger
Geplaatst op 23 feb. 2024
Staff is great and very helpful. The only negative is that the ski in / out depends on the lift and run being open. But there is still a very convenient shuttle bus.
Opmerking van Hotelbeheer
24 feb. 2024 door East West Hospitality Hotelbeheer
Hi Peter & thanks for your review. We’re delighted you had a great stay & that our team took good care of you. Please come see us again sometime!
door een geverifieerde reiziger
Geplaatst op 8 feb. 2024
Near ski area
Opmerking van Hotelbeheer
11 feb. 2024 door East West Hospitality Hotelbeheer
Thank you for your review & for staying with us. We hope to welcome you back again soon.
door een geverifieerde reiziger
Geplaatst op 28 dec. 2023 op Hotels
Opmerking van Hotelbeheer
29 dec. 2023 door Borders Hotelbeheer
Hello. Thank you for sharing your experiences. We are disappointed that your stay did not meet expectations. Please let our team know how we can improve as we are always looking to learn and grow.
door een geverifieerde reiziger
Geplaatst op 26 feb. 2022
Opmerking van Hotelbeheer
4 dec. 2023 door East West Hospitality Hotelbeheer
Thanks for the 5/5 review, Tiffany & thanks for choosing The Borders Lodge.
door een geverifieerde reiziger
Geplaatst op 7 feb. 2021
Opmerking van Hotelbeheer
4 dec. 2023 door East West Hospitality Hotelbeheer
Hello! We are disappointed to see your 3/5 review & hope to connect with you to learn about your experiences.
door een geverifieerde reiziger uit Broomfield Colorado
Geplaatst op 18 jan. 2021
Loved the ski in/ski out, so convenient. The lockers were well located. Nice lobby and the unit was very nice, clean and inviting. Had a great time at the pool and hot tub.
Opmerking van Hotelbeheer
4 dec. 2023 door East West Hospitality Hotelbeheer
Thanks for taking the time to share your experiences, Cecilia & thanks for choosing The Borders Lodge. Please come see us again sometime, it would be our pleasure to welcome you back.
door een geverifieerde reiziger
Geplaatst op 30 dec. 2020
Opmerking van Hotelbeheer
4 dec. 2023 door East West Hospitality Hotelbeheer
5/5 -- we could not ask for more! Thanks for staying with us, Mitch & we hope to see you when the snow flies.
door een geverifieerde reiziger
Geplaatst op 17 mrt. 2020
We loved the location! Beaver Creek Village is a 5 minute walk with all of the ski lifts, restaurants, shops, ice skating rink, etc.. The Village is absolutely beautiful. We rented our skis at Christy Sports and the Borders has ski lockers downstairs for storage. There is a lift right outside the door. The condo was updated and super clean with views of the mountains. We will definitely stay at the Borders again. The only suggestion I would make is to get groceries in Avon on the way in. The only store is the Beaver Creek Market and you will pay a premium for bread, milk, etc.. Other than that GO and you will have the time of your life!
Opmerking van Hotelbeheer
4 dec. 2023 door East West Hospitality Hotelbeheer
Hello & thank you for your fabulous & thorough review! We're thrilled you enjoyed the location, amenities & residence & we sincerely look forward to welcoming you back.
