Alles was uitstekend ! Ook de ligging is super.
De enige opmerking die we hebben betreft de (gratis) fietsen. De remmen van één van deze fietsen werkten niet en de andere fiets had geen lichten wat zeer gevaarlijk was.
Opmerking van Hotelbeheer
8 nov. 2021 door LouisHotelbeheer
Dear Antoine,
First of all, thank you for choosing Petit Palace Plaza de la Reina, it certainly was a pleasure having you as our guests.
We are very pleased to hear that overall everything has met and exceeded all your needs, and we couldn't be happier to know that the hotel location has met your expectations.
On the other hand, we are truly sorry to hear that the bikes weren't working proper on the day you have used them. We have them checked every other day and usually everything should be working, we have contacted the maintenance and all has been fixed. Our most sincere apologies.
Thank you ever so much for sharing your experience with us and for your evaluation.
We hope to see you again soon in the near future...!!
Our warmest regards,
Louis Martins.
Guest Service Agent
Petit Palace Plaza de la Reina