Cleaner was parked outside my room for 5 days making a non-stop racket and slamming the door repeatedly. Window cleaners for 2 days and then they double charged me for one of the nights and claimed they couldn’t correct it at the front desk sending me off to a 1-800 number to dispute. Takes 15 minutes just to get through the automated garbage at the beginning. All really frustrating, not a great stay
Opmerking van Hotelbeheer
13 apr. 2024 door Wall Centre ReservationsHotelbeheer
Thank you very much for the feedback. We pride ourselves on delivering a friendly uncomplicated hotel experience during your time with us, we have unfortunately fallen short of our goal during your recent stay. Rest assured, that your comments have been shared with the team in an effort to improve our level of services. Furthermore, we have notified our management team. Thank you again for staying at the Wall Centre and hope to see you again soon!