Great location and very good service.
Geplaatst op 21 nov. 2021 op Hotels
Centrale located hotel, only one block from San Marco square. Very friendly staff. Spacious rooms. Some minor repairs are needed, but nothin essential. The breakfast was extraordinary good, although at the last day there were so many guests that some of the food was not available anymore, but still sufficient choice. One disappointing thing is that no green pass check is done at all, so at breakfast the person at the table next to you can be a super spreader.
Opmerking van Hotelbeheer
22 nov. 2021 door Francesco - Guest RelationsHotelbeheer
Dear Guest, thank you very much for sharing such a beautiful feedback with us. It is a real credit to read that you have enjoyed your experience at the Bauer Palazzo. We are striving to create memorable moments for every guests and to know that we have managed to deliver a world class service, yet very genuine and friendly in these hard times it is the best recognition we can receive. We have taken into consideration your remark regarding the status of the hotel and the green pass policy at breakfast. Regarding that, please note that Italian law does not require a green pass for hotel guests to access to the room and the breakfast area. Anyway, we assure you that we are very careful to take all the measures to make the hotel as safe and clean as possible.
On behalf of the entire Team, we are truly looking forward to welcoming you back very soon.
Most cordially,