Bar met dakterras

Beoordelingen van Andaz Vienna Am Belvedere - a concept by Hyatt

5 out of 5
Andaz Vienna Am Belvedere - a concept by Hyatt
Arsenalstrasse 10, Vienna, Vienna

Beoordelingen

9,6

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 292 van 365 beoordelingen" "
Gastenscore: 8 - Goed. 59 van 365 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 365 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 365 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 365 beoordelingen" "

9,8/10

Netheid

9,6/10

Personeel en service

9,6/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Nick

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The rooms where very very clean. The location is also amazing, there is a supermarket nearby and a train station with almost all your needs. It is very quiet and there is literally nothing to complain about. The gym is also so much better than I expected.
3 nachten verbleven in februari 2024
Reactie van Michel Wittwer op 24 feb 2024
Dear Nick,Thank you for your feedback and for choosing our hotel! We're glad to hear that overall, your experience was very good.We hope to have the opportunity to welcome you back for an even better experience.All the best for you,Michel WittwerGeneral Manager

4/10 – Matig

ema de Fouw Borsboom

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid, comfort kamer
Andaz Vienna
The room looks beautiful but the beds were too hard and the shower was not working well. They tried solving the issues we had. But giving free room service is not a good solution. We will not come back.
3 nachten verbleven in november 2022
Reactie van Hotel Management op 18 dec 2022
Dear ena de Fouw Borsboom,thank you for taking the time to share your valued feedback. At Andaz Vienna Am Belvedere, we are always striving to exceed our guests’ expectations, and it sounds like this time we fell short. I want to apologize and assure you that your experience is not common, and I will do everything I can to make sure we do better in the future. We really want to make things right, and I hope you’ll give us another chance. Best regards from ViennaMichel WittwerGeneral Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great new accommodation with spacious rooms. Breakfast is a party for everyone. Also those who are vegan and in need of gluten free options.
4 nachten verbleven in juli 2021
Reactie van Andaz Vienna Am Belvedere op 4 aug 2021
Thanks a lot for the positive feedback and rating. We are glad you liked it and hope you will be back soon. Best regards from Andaz Vienna Am Belvedere

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in augustus 2019
Reactie van Michel Wittwer op 26 jul 2023
Thank you for your feedback! We're delighted to hear that everything was perfect during your stay.All the best for you,

10/10 – Uitstekend

Sarah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2019
Reactie van Michel Wittwer op 26 jul 2023
Dear Sarah,Thank you for your awesome review! We're thrilled to hear that you had a convenient and wonderful experience at our hotel in Vienna. Providing excellent service and a welcoming atmosphere is our priority.All the best from Vienna,

10/10 – Uitstekend

Azahel

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s near a metro station
4 nachten verbleven in maart 2024
Reactie van Michel Wittwer op 24 mrt 2024
Dear Azahel,Thank you for your awesome review! We're thrilled to hear that you had a convenient and wonderful experience at our hotel in Vienna. Providing excellent service and a welcoming atmosphere is our priority.Hopefully we can welcome you back again in the near future.Best regards,Michel WittwerGeneral Manager

10/10 – Uitstekend

Richard

Positief: Netheid
2 nachten verbleven in maart 2024
Reactie van Michel Wittwer op 24 mrt 2024
Dear Richard,Thank you so much for your nice rating. We hope you had a wonderful time with us and we can welcome you again in the near future. My warmest regards, Michel Wittwer General Manager

10/10 – Uitstekend

Theodore, Honolulu

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was a great property.Would stay there again
3 nachten verbleven in februari 2024
Reactie van Michel Wittwer op 27 feb 2024
Dear Theodore,Thank you very much for the great review of our Hotel! We are delighted to hear that you are satisfied with your stay at Andaz Vienna am Belvedere.We are looking forward to your next stay in Vienna! Kind regards, Michel WittwerGeneral Manager

10/10 – Uitstekend

jessica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Michel Wittwer op 27 feb 2024
Dear Jessica,We sincerely appreciate your 5-star rating.We are delighted to know that we were able to meet your expectations and provide you with a satisfactory experience.We eagerly anticipate the opportunity to welcome you back in the near future.Warm regards,Michel WittwerGeneral Manager

10/10 – Uitstekend

Jurate, London

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An absolutely wonderful hotel. Great sauna and gym. Beautiful room with design touches. Highly recommended.
2 nachten verbleven in januari 2024
Reactie van Michel Wittwer op 20 jan 2024
Dear Jurate, Thank you for your feedback and for choosing our hotel! We're glad to hear that overall, your experience was very good. We hope to have the opportunity to welcome you back for an even better experience. All the best for you, Michel Wittwer General Manager

10/10 – Uitstekend

Brent

Reactie van Michel Wittwer op 8 feb 2024
Dear Brent,Thank you for your awesome review! We're thrilled to hear that you had a convenient and wonderful experience at our hotel in Vienna. Providing excellent service and a welcoming atmosphere is our priority.Hopefully we can welcome you back again in the near future.Best regards,Michel WittwerGeneral Manager

10/10 – Uitstekend

Lina, MIAMI

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Michel Wittwer op 11 jan 2024
Dear Lina, Thank you so much for your nice rating. We hope you had a wonderful time with us and we can welcome you again in the near future. My warmest regards, Michel Wittwer General Manager

10/10 – Uitstekend

Davide

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the design of the room. Breakfast was excellent. The staff was very professional and friendly.
3 nachten verbleven in januari 2024
Reactie van Michel Wittwer op 11 jan 2024
Dear Davide, Thank you for your feedback and for choosing our hotel! We're glad to hear that overall, your experience was very good. We hope to have the opportunity to welcome you back for an even better experience. All the best for you, Michel Wittwer General Manager

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pleasant, airy property with excellent staff. Good food. Close to tram affording a 10 minute ride into the centre of Vienna. Also handy for railway station.
4 nachten verbleven in december 2023
Reactie van Andaz Vienna, Michel Wittwer, General Manager op 5 jan 2024
Dear John,Thank you very much for your very positive review.We were very pleased that you enjoyed your stay with us! We hope we see you again soon!Best regards,Michel WittwerGeneral Manager

8/10 – Goed

Sin Mai Jodie

6 nachten verbleven in december 2023
Reactie van Andaz Vienna, Michel Wittwer, General Manager op 26 dec 2023
Dear Sin Mai Jodie,Thank you so much for your nice rating. We hope you had a wonderful time with us, and we can welcome you again in the near future. My warmest regards, Michel Wittwer General Manager

10/10 – Uitstekend

Hani

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The best hotel in Vienna
The best hotel in Vienna! Close to the train station - the roof top bar - the cleanliness of the rooms - comparable - 30 min walk from stephanplatz - the happy hour from 3-5- what can I say more…. A must visit and stay
2 nachten verbleven in december 2023
Reactie van Andaz Vienna, Michel Wittwer, General Manager op 26 dec 2023
Dear Hani,Thank you for your kind words! We're thrilled to hear that you had an excellent experience at our hotel and that you highly recommend it. We appreciate your recommendation and look forward to welcoming you back in the future for another wonderful stay!Best regards,Michel WittwerGeneral Manager

8/10 – Goed

Erdem

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Internet speed was very low. I asked the receptionist, and they said it was happening since the hotel was full, which is definitely not a good excuse. One of the waiters in the restaurant (older and acting like the manager there) was very rude and not welcoming.
5 nachten verbleven in december 2023
Reactie van Andaz Vienna, Michel Wittwer, General Manager op 26 dec 2023
Dear Erdem,Thank you for your feedback and for choosing our hotel! We're glad to hear that overall, your experience was very good, and we will share your feedback with our team right away.We hope to have the opportunity to welcome you back for an even better experience.All the best for you,Michel WittwerGeneral Manager

10/10 – Uitstekend

Josue

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Genial
Hotel genial. Localización perfecta.
3 nachten verbleven in december 2023
Reactie van Andaz Vienna, Michel Wittwer, General Manager op 11 dec 2023
Dear Josue,Thank you for your awesome review! We're thrilled to hear that you had a convenient and wonderful experience at our hotel in Vienna. Providing excellent service and a welcoming atmosphere is our priority.Hopefully we can welcome you back again in the near future.Best regards,Michel WittwerGeneral Manager

8/10 – Goed

ivan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Andaz Vienna, Michel Wittwer, General Manager op 11 dec 2023
Dear Ivan,Thank you so much for your nice rating.We hope you had a wonderful time with us, and we can welcome you again in the near future. My warmest regards, Michel Wittwer General Manager

10/10 – Uitstekend

Jassine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Andaz Vienna, Michel Wittwer, General Manager op 11 dec 2023
Dear Jassine,Thank you very much for the great review of our hotel!We are delighted to hear that you are satisfied with your stay at Andaz Vienna am Belvedere.We are looking forward to your next stay in Vienna! Kind regards, Michel WittwerGeneral Manager

10/10 – Uitstekend

hsiao hwei

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023
Reactie van Andaz Vienna, Michel Wittwer, General Manager op 11 dec 2023
Dear Hsiao Hwei,We sincerely appreciate your amazing rating.We are delighted to know that we were able to meet your expectations and provide you with a satisfactory experience.We eagerly anticipate the opportunity to welcome you back in the near future.Warm regards,Michel WittwerGeneral Manager

10/10 – Uitstekend

Boris

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel with comfortable rooms and attentive staff. Will be happy to visit again
1 nacht verbleven in november 2023
Reactie van Andaz Vienna, Michel Wittwer, General Manager op 13 nov 2023
Dear Boris,Thank you for your kind words and very nice review! We're thrilled to hear that you had an excellent experience at our hotel and that you highly recommend it. We appreciate your recommendation and look forward to welcoming you back in the future for another wonderful stay!Best regards,Michel WittwerGeneral Manager

10/10 – Uitstekend

Leon Leander

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wunderschöne Zimmer, toller Service und super nettes Personal - gerne wieder!
3 nachten verbleven in november 2023
Reactie van Andaz Vienna, Michel Wittwer, General Manager op 13 nov 2023
Lieber Leon Leander,Vielen Dank für Ihre fantastische Bewertung! Wir freuen uns sehr zu hören, dass Sie eine angenehme und wunderbare Erfahrung in unserem Hotel in Wien hatten. Exzellenten Service und eine herzliche Atmosphäre zu bieten, stehen für uns an erster Stelle.Hoffentlich dürfen wir Sie in naher Zukunft wieder bei uns begrüßen.Ganz liebe Grüße aus Wien,Michel WittwerGeneral Manager

10/10 – Uitstekend

Lorena

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Andaz Vienna, Michel Wittwer, General Manager op 2 nov 2023
Dear Lorena,Thank you for your awesome review! We're thrilled to hear that you had a convenient and wonderful experience at our hotel in Vienna. Providing excellent service and a welcoming atmosphere is our priority.Hopefully we can welcome you back again in the near future.Best regards,Michel WittwerGeneral Manager

10/10 – Uitstekend

Péter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic hotel,very clean,beautiful,comfortable
Fantastic hotel, very clean, beautiful, comfortable, the staff is very kind. I highly recommend the high floor room, which offers a wonderful view of the city. The rooftop bar on the top floor is the coolest rooftop bar in vienna, in my opinion.
1 nacht verbleven in oktober 2023
Reactie van Andaz Vienna, Michel Wittwer, General Manager op 30 okt 2023
Dear Péter,Thank you for your kind words! We're thrilled to hear that you had an excellent experience at our hotel and that you highly recommend it. We appreciate your recommendation and look forward to welcoming you back in the future for another wonderful stay!Best regards,Michel WittwerGeneral Manager

10/10 – Uitstekend

Boris, CHICAGO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Andaz Vienna, Michel Wittwer, General Manager op 30 okt 2023
Dear Boris,Thank you very much for the great review of our hotel! We are delighted to hear that you are satisfied with your stay at Andaz Vienna am Belvedere.We are looking forward to your next stay in Vienna! Kind regards, Michel WittwerGeneral Manager

8/10 – Goed

Chi-Wen

1 nacht verbleven in oktober 2023
Reactie van Andaz Vienna, Michel Wittwer, General Manager op 25 okt 2023
Dear Chi-Wen,Thank you very much for your very positive review.We were very pleased that you enjoyed your stay with us! We hope we see you again soon!Best regards,Michel WittwerGeneral Manager

10/10 – Uitstekend

Wai Sze

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in oktober 2023
Reactie van Andaz Vienna, Michel Wittwer, General Manager op 22 okt 2023
Dear Wai Sze,thank you so much for your amazing rating. We are happy to see, that we met your expectations, and you are satisfied.Hopefully we can welcome you back very soon.My warmest regards,Michel WittwerGeneral Manager

10/10 – Uitstekend

HUNGLUNG

2 nachten verbleven in oktober 2023
Reactie van Andaz Vienna, Michel Wittwer, General Manager op 22 okt 2023
Dear HUNGLUNG,Thank you for your awesome review! We're thrilled to hear that you had a convenient and wonderful experience at our hotel in Vienna. Providing excellent service and a welcoming atmosphere is our priority.Hopefully we can welcome you back again in the near future.Best regards,Michel WittwerGeneral Manager

10/10 – Uitstekend

Yuichiro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was so nice and clean.
1 nacht verbleven in oktober 2023
Reactie van Andaz Vienna, Michel Wittwer, General Manager op 19 okt 2023
Dear Yuichiro,Thank you so much for your amazing rating. We are happy to see, that we met your expectations, and you are satisfied.Hopefully we can welcome you back very soon.My warmest regards,Michel WittwerGeneral Manager

8/10 – Goed

Kwok Ying Josephine

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice hotel, Marilena at the front desk is very helpful and friendly. Housekeeping is not very impressive though.
3 nachten verbleven in oktober 2023
Reactie van Michel Wittwer, General Manager op 10 okt 2023
Dear Kwok, Thank you for your feedback and for choosing our hotel! We're glad to hear that overall, your experience was very good. We hope to have the opportunity to welcome you back for an even better experience. All the best, Michel Wittwer General Manager

10/10 – Uitstekend

Hans-jörg

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfekt!!!!
Alles Top !!!!!!!!
2 nachten verbleven in oktober 2023
Reactie van Michel Wittwer, General Manager op 10 okt 2023
Lieber Hans-jörg, Vielen herzlichen Dank für die ausgezeichnete Bewertung unseres Hotels! Es freut uns sehr zu hören, dass Sie mit Ihrem Aufenthalt im Andaz Vienna am Belvedere zufrieden waren. Wir freuen uns auf Ihren nächsten Aufenthalt in Wien! Mit freundlichen Grüßen, Michel Wittwer General Manager

10/10 – Uitstekend

juan carlos

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The people at the hotelnare just amazing, make you feelbwelcome. Great gym
8 nachten verbleven in september 2023
Reactie van Michel Wittwer, General Manager op 10 okt 2023
Dear Juan, Thank you so much for your nice rating. We hope you had a wonderful time with us and we can welcome you again in the near future. My warmest regards, Michel Wittwer General Manager

10/10 – Uitstekend

José Guillermo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Un servicio extraordinario y unas instalaciones hermosas
2 nachten verbleven in oktober 2023
Reactie van Michel Wittwer, General Manager op 10 okt 2023
Dear José, Thank you so much for your nice rating. We hope you had a wonderful time with us and we can welcome you again in the near future. My warmest regards, Michel Wittwer General Manager

10/10 – Uitstekend

Hyoung Ju

3 nachten verbleven in oktober 2023
Reactie van Michel Wittwer, General Manager op 10 okt 2023
Dear Hyoung, Thank you so much for your 5-Star rating.We are happy to see, that we met your expectations, and you are satisfied. Hopefully we can welcome you back very soon. My warmest regards, Michel Wittwer General Manager

10/10 – Uitstekend

Jarmo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great luxury close to railway station
Great luxury hotel close to the Main Railway Station. Great views & beautiful and well-equipped rooms. The rooftop bar is very nice! This was our second stay, and will definitely come back when in Vienna again!
2 nachten verbleven in september 2023
Reactie van Michel Wittwer op 4 okt 2023
Dear XXX,Thank you for your awesome review! We're thrilled to hear that you had a convenient and wonderful experience at our hotel in Vienna. Providing excellent service and a welcoming atmosphere is our priority.Hopefully we can welcome you back again in the near future.All the best from Vienna.

10/10 – Uitstekend

Federico

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
👌
3 nachten verbleven in september 2023
Reactie van Michel Wittwer, General Manager op 2 okt 2023
Dear Federico,Thank you for your awesome review! We're thrilled to hear that you had a convenient and wonderful experience at our hotel in Vienna. Providing excellent service and a welcoming atmosphere is our priority.Hopefully we can welcome you back again in the near future.Best regards,Michel WittwerGeneral Manager

8/10 – Goed

JONGHO

1 nacht verbleven in september 2023
Reactie van Michel Wittwer, General Manager op 2 okt 2023
Dear Jongho,Thank you for your feedback and for choosing our hotel! We're glad to hear that overall, your experience was very good.We hope to have the opportunity to welcome you back for an even better experience.All the best for you,Michel WittwerGeneral Manager

10/10 – Uitstekend

Marjut

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Michel Wittwer, General Manager op 2 okt 2023
Dear Marjut,Thank you for your awesome review! We're thrilled to hear that you had a convenient and wonderful experience at our hotel in Vienna. Providing excellent service and a welcoming atmosphere is our priority.Hopefully we can welcome you back again in the near future.Best regards,Michel WittwerGeneral Manager

10/10 – Uitstekend

Anenicke

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very helpful and professional.
5 nachten verbleven in september 2023
Reactie van Michel Wittwer op 22 sep 2023
Dear Anenicke, thank you so much for your nice rating. We hope you had a wonderful time with us and we can welcome you again in the near future. My warmest regards.

10/10 – Uitstekend

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Michel Wittwer op 22 sep 2023
Dear John,Thank you for your awesome review! We're thrilled to hear that you had a convenient and wonderful experience at our hotel in Vienna. Providing excellent service and a welcoming atmosphere is our priority.Hopefully we can welcome you back again in the near future.Best regards-

10/10 – Uitstekend

Christian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect as always
I am a regular in this Hotel cause it’s my favorite in Vienna. Great staff, great room , comfy bed , great roof top bar
2 nachten verbleven in september 2023
Reactie van Michel Wittwer op 20 sep 2023
Dear Christian, thank you so much for your nice rating. We hope you had a wonderful time with us and we can welcome you again in the near future.

8/10 – Goed

Reynold, Thornton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place. Clean. More for business travelers. Only upscale dining on site. In a busy part of town.
1 nacht verbleven in september 2023
Reactie van Michel Wittwer op 20 sep 2023
Dear Reynold,Thank you for your kind words! We're thrilled to hear that you had an excellent experience at our hotel and that you highly recommend it. We appreciate your recommendation and look forward to welcoming you back in the future for another wonderful stay!

8/10 – Goed

Alberto

1 nacht verbleven in september 2023
Reactie van Michel Wittwer op 20 sep 2023
Dear Alberto,thank you so much for your 4-Star rating. We are happy to see, that we met your expectations, and you are satisfied.Hopefully we can welcome you back very soon.

10/10 – Uitstekend

NAHOKO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Michel Wittwer op 20 sep 2023
Dear Nahoko, thank you very much for the great review of our Hotel! We are delighted to hear that you are satisfied with your stay at Andaz Vienna am Belvedere.We are looking forward to your next stay in Vienna!

10/10 – Uitstekend

Jesse

1 nacht verbleven in augustus 2023
Reactie van Michel Wittwer op 20 sep 2023
Dear Jesse,Thank you very much for your very positive review.We were very pleased that you enjoyed your stay with us! We hope we see you again soon!

10/10 – Uitstekend

Hatsuko

Positief: Netheid
2 nachten verbleven in augustus 2023
Reactie van Milos op 22 aug 2023
Thank you so much for your kind words and for taking the time to leave us a glowing 5-star review! We're thrilled to hear that you enjoyed your stay with us. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future

8/10 – Goed

Sadaf, Toronto

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I have a fairly mixed review of this hotel. It is a short ride out of the main downtown area which is nice if you don't want to be in crazy of it all. PROS AND CONS: The hotel is a classic Andaz with the tacky colours and music and tv screens playing in the elevator. The rooms are very nice. The staff are nice. The lobby is a little bit of a miss as it feels more like an airport terminal. They serve complimentary coffee and tea in the lobby but they don't maintain it enough so it looks quiet messy/or half the time the coffee has run out. The breakfast is well done. The spa and amenities are very nice and we really enjoyed using it. Complimentary water in the hotel is a nice touch. The rooftop is really nice and fun! Overall a good hotel but I wouldn't necessarily stay here next time or recommend it to others.
3 nachten verbleven in augustus 2023
Reactie van Milos op 22 aug 2023
Thank you for sharing your detailed impressions of your stay with us. We're glad to hear that you had mixed experiences, particularly noting the location outside the bustling city center, the distinctive Andaz style with its unique ambiance, and the quality of the rooms and service.We apologize for any inconveniences in the lobby area and with the coffee and tea service. Your feedback is valuable, and we'll consider your comments to enhance the overall guest experience.We're pleased you enjoyed the breakfast, spa area, and our amenities. Your mention of the complimentary water is appreciated – we believe in providing these thoughtful touches to enhance your stay.Your statement about not necessarily staying here again or recommending it to others is taken seriously. We continuously strive to improve our offerings and provide the best experience possible for our guests. We hope you'll consider giving us another chance to exceed your expectations in the future.Thank you for choosing our hotel and sharing your feedback with us.

10/10 – Uitstekend

Christian

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great as always
Best 5 star deal in Vienna Great room, best service, clean , good roof top bar , will be back
1 nacht verbleven in augustus 2023
Reactie van Milos op 22 aug 2023
We're thrilled to receive your wonderful feedback! It's fantastic to know that you found our hotel to be the best 5-star deal in Vienna. We're delighted that you enjoyed the great room, top-notch service, cleanliness, and the enjoyable Aurora Bar. We can't wait to welcome you back for another exceptional experience. Thank you for choosing us, and we look forward to your return!

10/10 – Uitstekend

Christian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr freundliches Personal, geschmackvoll eingerichtete Zimmer, Getränke der Minibar kostenfrei, Reichhaltiges Frühstück mit frisch gepresstem Orangensaft in großen Gläsern ( kein 0,1)
4 nachten verbleven in augustus 2023
Reactie van Milos op 22 aug 2023
Vielen Dank für Ihre begeisterte Bewertung! Es freut uns, dass Sie unser freundliches Personal, die geschmackvoll eingerichteten Zimmer und die großzügige Minibar zu schätzen wissen. Und wer könnte das reichhaltige Frühstück und den frisch gepressten Orangensaft in "großartigen" Gläsern übersehen? Wir freuen uns darauf, Sie erneut bei uns begrüßen zu dürfen, um mehr fröhliche Momente und frische Säfte zu teilen!