Dear Sabine,Thank you for sharing your feedback. We're glad to hear that you found our location convenient and enjoyed the breakfast with plenty of choices.We apologize for any inconvenience caused by the continuous issues with the Wi-Fi system. Your comment is valuable, and we will investigate the matter to ensure a more reliable and consistent connection for our guests.We appreciate your understanding and hope to have the opportunity to welcome you back for an even more enjoyable stay.Best regards,Franck Ielaya vienna city center Front Office

Dear Esme,Thank you so much for taking the time to review our hotel. We're delighted to hear that you had a very nice experience during your stay with us in the center of Vienna.We take great pride in providing exceptional service, and it's wonderful to know that our staff's kindness left a positive impression on you. Our team is dedicated to ensuring that every guest feels welcome and well taken care of.Moreover, we're glad that you found our rooms to be clean. Maintaining a high standard of cleanliness is a top priority for us, and we appreciate your recognition of our efforts.We truly value your feedback and appreciate your kind words. Should your travels bring you back to Vienna, we would be honored to welcome you again and provide you with another enjoyable stay.Kinds Regards,Franck I.Amadeus Front Office

Dear Judith, Thank you very much for staying with us and for taking the time to provide your feedback. We are glad to hear that everything at our hotel was to your satisfaction. If there is anything we can do to make your next stay even more pleasant, please don't hesitate to let us know. Thank you very much again for your feedback, it would be a pleasure for us to welcome you again in the future. Best regards Your Arthotel Ana Amadeus Team

Dear valued Guest Thank you very much for your Feedback, we feel happy that you enjoyed the stay in our house, the location, the service and the staff. The well being of our guests is always our desire, your praise is our incentive. Very sorry about the construction works. Best greetings your Amadeus Team

Dear valued Guest Thank you very much for staying with us and for your Feedback. Your well being is our desire. Your critisism encourages us Best regards, Arthotel ANA Amadeus

Dear our guest, Thank you very much for staying with us and for taking the time to provide your feedback. We are glad to hear that everything at our hotel was to your satisfaction. If there is anything we can do to make your next stay even more pleasant, please don't hesitate to let us know. It would be a pleasure for us to welcome you again in the future. Best regards Arthotel Ana Amadeus Team

Dear Paul, Thank you for your lovely review, highlighting your overall satisfaction with your stay at our hotel. Making our guests feel both, special and comfortable is an important part of our hotel philosophy. Thank you for your kind comments about our staff and our service in the heart of Vienna! I very much hope to have you staying with us again and look forward to welcoming you back. Best regards Arthotel Ana Amadeus Team

Dear Jo, Thank you very much for staying with us and for taking the time to provide your feedback. We are glad to hear that everything about our hotel was to your satisfaction. If there is anything we can do to make your next stay more pleasant, please don't hesitate to let us know. Thank you very much again for your feedback, it would be a pleasure for us to welcome you again in the future. Best regards Arthotel Ana Amadeus Team

Thank You for choosing our hotel for your stay in Vienna. We appreciate your feedback and hope to welcome you again

Thank You for choosing our hotel for your stay in Vienna. We appreciate your feedback and hope to welcome you again.

Liebe Laureen,vielen Dank für Ihr Bewertun. Wir freuen uns, dass Ihnen unser leckeres Frühstück und die zentrale Lage unseres Hotels gefallen haben. Es tut uns jedoch leid zu hören, dass es im Zimmer einen unangenehmen Geruch gab. Bitte seien Sie versichert, dass wir Ihre Anmerkung ernst nehmen und entsprechende Maßnahmen ergreifen werden, um dies zu beheben.Wir hoffen dennoch, dass Sie Ihren Aufenthalt bei uns genossen haben und würden uns freuen, Sie in Zukunft erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Franck I. elaya Hotel Vienna city center Front Office

Liebe Nazali,vielen herzlichen Dank für Ihre freundliche Bewertung unseres Hotels! Es freut uns sehr zu hören, dass Sie unser Personal als besonders nett empfunden haben und unsere Einrichtung als total süß empfunden haben. Wir legen großen Wert darauf, unseren Gästen einen angenehmen Aufenthalt zu bieten, und es ist schön zu wissen, dass wir mit unserem Service und der Atmosphäre punkten konnten. Ihre Anerkennung für unsere Top-Lage ist ebenfalls sehr geschätzt.Es wäre uns eine Freude, Sie bei Ihrem nächsten Besuch in unserer Stadt erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Franck I.elaya Hotel Vienna city center Front Office

Dear Kimberly,Thank you for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our front desk staff. Providing friendly, helpful, and welcoming service is incredibly important to us, and we are delighted that our team member made such a positive impression on you and we appreciate your recognition of their efforts.We look forward to welcoming you back again soon in our elaya hotels!Warm regards from Vienna,Franck I. elaya Hotel Vienna city center Front Office

Dear Henrik,Thank you very much for staying with us and for sharing your review! I'm thrilled to hear that you enjoyed your stay and that I had the opportunity to chat with you about Danish Vikings and more. It was truly a pleasure to assist you during your time at our hotel.It was our pleasure to upgrade you to a room on the top floor and provide some extra treats to enhance your celebration.Thank your for your kind words about our staff and the hotel's location. We always strive to provide exceptional service and ensure our guests have a comfortable and memorable stay.We apologize for any inconvenience caused by the cleaning hiccups. Your feedback will be shared with our housekeeping team to ensure improvements are made.Thank you once again for choosing to stay with us. It was a pleasure hosting you, and I hope we have the opportunity to welcome you back in Vienna.Best regards,Franck I.elaya Hotel Vienna city center Front Office

Dear MIKA,Thank you for your positive review! We're delighted to hear that you found our staff to be very kind and that you enjoyed the convenient location in the heart of Vienna. It's great to know that you found supermarkets and dining options nearby, making your meals easily accessible. We appreciate your feedback and are pleased to have contributed to your enjoyable stay.We look forward to welcoming you back and appreciate your time in sharing your experience!Best regards,Franck I. elaya Hotel Vienna city center Front Office

Dear Ina,Thank you for sharing your review about your recent stay with us. We are glad to hear that our staff's hospitality and efficiency made a positive impression.It's great to know that you found the room spacious and comfortable, and we're pleased that the Nespresso machine added a nice touch to your stay. Our central location proximity to St. Stephen's is indeed one of our key highlights.We value your input and hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.Best regards,Franck I.elaya Hotel Vienna city center Front Office

Liebe Christel,vielen Dank für Ihre freundlichen Worte und Ihre positive Bewertung! Es freut uns sehr zu hören, dass Sie die zentrale Lage unseres Hotels sowie die schönen und gemütlichen Zimmer genossen haben.Besonders erfreulich ist für uns, dass Sie die Freundlichkeit unseres Rezeptionsteams hervorgehoben haben. Unser Personal setzt sich stets dafür ein, den Aufenthalt unserer Gäste so angenehm wie möglich zu gestalten, und es ist schön zu wissen, dass dies bei Ihnen gut angekommen ist.Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Wenn Sie weitere Anregungen oder Wünsche haben, lassen Sie es uns bitte wissen. Ihre Zufriedenheit liegt uns am Herzen.Herzliche Grüße,Franck I.elaya Hotel Vienna city center Front Office

Dear Michael,Thank you very much for your positive review of our hotel. We are delighted to hear that you had a pleasant stay with us and that our staff contributed to your positive experience.It is our utmost concern that our guests feel comfortable and we are proud that our staff is always friendly, helpful, and efficient.We hope that you will visit us again soon to experience more beautiful moments in Vienna.Sincerely,Franck I. elaya Hotel Vienna city center Front Office

Dear Liang,Thank you so much for your positive review! We're delighted to hear that you found our location perfect. If there's anything specific you enjoyed about the location or if you have any suggestions for improvement, please feel free to share. We value your feedback and are always looking for ways to enhance the overall experience for our guests.We look forward to welcoming you back in the future.Best regards,Franck I. elaya Hotel Vienna city center Front Office

Hi Mariam,Thank you for your positive review! We're delighted to hear that our location met your expectations. We appreciate your feedback and hope to welcome you back soon.Best regards from Vienna,Franck I.elaya Hotel Vienna city center Front Office

Dear Shirley Marie,Thank you for your kind words and for taking the time to share your positive experience with us! We are thrilled to hear that you felt special during your stay and that our staff members—Yulia, Messadi, Benedect, and Israel—contributed to making your visit memorable.It's fantastic that you found our hotel clean and our location perfect for exploring the Cathedral and shopping. We truly appreciate your recommendation, and we would be honored to welcome you back whenever you have another chance to visit. Your satisfaction is our priority, and we look forward to exceeding your expectations again in the future.If you have any further feedback or requests, please feel free to let us know. Thank you for choosing our hotel, and we can't wait to host you again.Warm regards,Franck I. elaya Hotel Vienna city center Front Office

Cher Patrick,Merci beaucoup pour votre avis positif ! Nous sommes ravis que vous ayez apprécié votre accueil chalereux. Nous espérons avoir le plaisir de vous accueillir à nouveau bientôt.Cordialement,Franck I elaya vienna city center Front Office

Sehr geehrter Gast,vielen Dank für Ihr Feedback und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen. Wir freuen uns, dass Ihnen unsere Toplage zusagt.Es tut uns leid zu hören, dass der Frühstücksraum nicht Ihren Erwartungen entsprochen hat. Wir nehmen Ihr Feedback ernst und werden es nutzen, um Verbesserungen vorzunehmen und sicherzustellen, dass unsere Gäste eine angenehme Umgebung zum Frühstücken vorfinden.Bezüglich der spärlichen Beleuchtung in Ihrem Zimmer bedauern wir eventuelle Unannehmlichkeiten. Wir werden dies überprüfen und sicherstellen, dass die Beleuchtung den Bedürfnissen unserer Gäste besser entspricht.Wir schätzen Ihr ehrliches Feedback und hoffen, dass wir bei Ihrem nächsten Besuch die Gelegenheit haben, Sie von unseren Weiterentwicklungen zu überzeugen.Vielen Dank für Ihre Aufmerksamkeit und für Ihren Aufenthalt in unserem Hotel.Mit freundlichen Grüßen,Franck I elaya vienna city center Front Office

Gentile Luciano,Grazie mille per la tua recensione positiva! Siamo felici che tu abbia apprezzato la nostra struttura centrale e l'ottima colazione. Il tuo feedback è molto importante per noi.Speriamo di darti nuovamente il benvenuto presto nel nostro hotel.Cordiali saluti,Franck I elaya vienna city center Front Office

Cher Eric,Un grand merci pour votre aimable commentaire ! Nous sommes ravis que votre séjour ait été très agréable et que vous recommandiez notre hôtel sans hésitation. C'est un plaisir d'apprendre que tout était parfait pour vous et que notre personnel a contribué à rendre votre expérience mémorable.Nous serions enchantés de vous accueillir de nouveau lors de votre prochaine visite à Vienne. N'hésitez pas à nous contacter si vous avez des préférences spécifiques pour votre prochain séjour.Au plaisir de vous revoir bientôt !Bien à vous,Franck I.elaya vienna city center Front Office

Dear Steven,Thank you so much for your fantastic review and recommendation! We're thrilled to hear that you had a wonderful experience at our hotel. It's great to know that you enjoyed our perfect central location, the quiet surroundings, and the beautiful, spotless room with all the amenities.We're especially pleased that our staff contributed to making your stay enjoyable, and that you found the bed very comfortable. Your kind words about the superb breakfast are truly appreciated.We look forward to welcoming you back on your next visit. If there's anything specific you loved about your stay or any preferences for your next visit, feel free to let us know.Thank you for choosing our hotel!Best regards,Franck Ielaya vienna city center Front Office

Dear Neelesh,Thank you for your positive review! We're thrilled to hear that you found our hotel great, with spacious rooms and a very central location. It's wonderful to know that our staff contributed to a friendly experience.We look forward to welcoming you back on your next visit.Best regards,Franck I. elaya Hotel Vienna city center Front Office

Dear Sepehr,Thank you for your kind words! We're delighted to hear that you enjoyed the great location and had a very comfortable stay. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable experience.Best regards, Franck I.elaya Hotel Vienna city center Front Office

Dear Meher,Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing time at our elaya Hotel Vienna city center. It's fantastic that you found our staff super helpful, enjoyed the upgraded room, and appreciated the beautiful view. We're delighted to have provided you with a luxurious experience right in the heart of vienna.We look forward to welcoming you back for another fantastic stay.Best regards,Franck I.elaya Hotel Vienna city center Front Office

Dear Emma,Thank you for staying at our elaya Hotel Vienna city center and for taking the time to share your positive feedback with us. We are delighted to hear that you found our hotel very well situated, our staff helpful, and the overall experience clean and comfortable.Our team takes great pride in providing exceptional service, and it's truly rewarding to know that we contributed to a positive stay for you.We appreciate your kind words and look forward to welcoming you back on your next visit. Warm regards from Vienna,Franck I. elaya Hotel Vienna city center Front Office

Dear Avi,Thank you for sharing your feedback with us. We are delighted to hear that you appreciated our great location.However, we sincerely apologize if the breakfast did not meet your expectations. Rest assured, we are constantly inproving the variety, taste, and overall quality of our breakfast to ensure a more satisfying experience for all our guests.Regarding the VIP treatment, we sincerely regret any oversight. We are dedicated to providing our VIP guests with exceptional service, and we will investigate the matter further to ensure that we meet and exceed expectations in the future.Your feedback is crucial to our improvement, and we appreciate your understanding. Should you have any additional details or preferences you'd like to share, please feel free to reach out to us directly.We look forward to the opportunity to welcome you back and offer you an enhanced experience.Best regards,Franck I.elaya Hotel Vienna city center Front Office

Cher Frédéric,Nous vous adressons nos sincères remerciements pour votre avis bienveillant. Nous sommes comblés d'apprendre que notre équipe attentionnée et l'emplacement privilégié de notre établissement ont pleinement répondu à vos attentes lors de votre séjour.Nous espérons vivement avoir le privilège de vous accueillir à nouveau lors de votre prochaine visite à Vienne. Notre équipe sera enchantée de vous offrir une nouvelle expérience mémorable.Cordialement,Franck I.elaya Hotel Vienna city center Front Office

Dear May,Thank you for your wonderful and detailed review! We're delighted to hear that you loved the overall vibe of our hotel and that you found our amenities, including toiletries, space, and the Nespresso machine, to your satisfaction.We appreciate your kind words about our 24/7 reception service and complimentary coffee and tea – it's our pleasure to ensure our guests feel well taken care of. Luggage storage is indeed a convenient service, and we're glad you found it useful.We apologize for any confusion regarding the housekeeping services, even when you required them. We will thoroughly review our signage to enhance clarity, and we genuinely appreciate your understanding.Your recommendation means a lot to us, and we're grateful for your high praise. Once again Thank you for choosing our hotel, and we look forward to hosting you again!Best regards,Franck I. elaya Hotel Vienna city center Front Office

Dear Enrique,Thank you very much for your review of our hotel, and we're glad to hear you appreciate the good value for the service provided. We are dedicated to offering our guests an exceptional experience at a fair price. We look forward to having you as our guest again in the future. Thank you for choosing us!Warm regards,Franck I. elaya Hotel Vienna city center Front Office

Dear Reyna,Thank you for taking the time to share your positive review! We're thrilled to hear that you enjoyed your stay at our hotel and that you found our location convenient for shopping, dining, and accessing the metro. Safety is a top priority for us, and we're delighted to know that you felt secure walking in the area at night.Your recommendation means a lot to us, and we look forward to welcoming you back in the future.We value your input as it helps us continue to provide great service.Once again, thank you for choosing our hotel, and we hope to host you again on your next Vienna visit!Best regards,Franck I.elaya Hotel Vienna city center Front Office