As we arrived at the hotel, we were immediately greeted at our car by efficient and friendly bellmen. As they parked our vehicle and gathered our bags, we checked in to the hotel with Alexandra. She made the process easy and walked us through the common areas / restaurant/ bar before finally escorting us to our suite. Our suite was beautifully decorated and full of cushy amenities- robes, slippers, an espresso machine, fruit, and most importantly a Sacher torte! We especially enjoyed the Blue Bar. It served creative drinks and great food. We've stayed at many fine hotels but this hotel is the definition of service and elegance.