Een sauna, een stoombad, lichaamsbehandelingen, hotstone-massages

Beoordelingen van The Amauris Vienna - Relais & Châteaux

5 out of 5
The Amauris Vienna - Relais & Châteaux
Kaerntner Ring 8, Vienna, Vienna

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 26 van 30 beoordelingen" "
Gastenscore: 8 - Goed. 4 van 30 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 30 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 30 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 30 beoordelingen" "

9,6/10

Netheid

9,8/10

Personeel en service

9,8/10

Voorzieningen

10/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Susie

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Hotel
3 nachten verbleven in maart 2024
Reactie van Nicole Zandt - General Manager op 15 mrt 2024
Dear Mrs. Susie,Thank you for choosing The Amauris Vienna and for taking the time to leave a positive review following your recent stay with us. It was truly an honor to welcome you at our property. I am very happy that you enjoyed the hotel and grateful for your amazing feedback on the property. It would be out pleasure to welcome you back in the near future. Sincerely, Nicole Zandt General Manager

10/10 – Uitstekend

Ernesta Tiziana

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great service
3 nachten verbleven in maart 2024
Reactie van Nicole Zandt - General Manager op 14 mrt 2024
Dear Mrs. Tiziana,thank you very much for your kind words and for taking the time to share your experience with us at The Amauris Vienna.I am glad to hear that you enjoyed everything and that we were able to accommodate you and make your stay as perfect as possible. I am looking forward to share your feedback with the team.I truly hope to be able to welcome you back very soon with us. Sincerely,

10/10 – Uitstekend

Allison, Atlanta

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Felt like my every need was anticipated from the moment I walked into the door. Luggage & car swiftly accommodated, water & treats arrived in our room immediately, a 15 minute late checkout accommodated. Breakfast swift & the food included outstanding Austrian style dishes suitable for any tastes in delightful rooms facing the street. Very convenient to trains, shopping, historic sights, yet super quiet & safe. Danke
2 nachten verbleven in maart 2024
Reactie van Nicole Zandt - General Manager op 7 mrt 2024
Dear Mrs. Allison,Thank you for choosing The Amauris Vienna for your recent stay and for taking your generous time to review us. I would like to take this opportunity to personally thank you for your kind words towards our property. I am looking forward to share your feedback with the team.It was truly an honor to host you during your time in the city. We already look forward to hopefully welcome you back in the near future. Sincerely,

10/10 – Uitstekend

Christian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Even as a local, I was impressed with the view from the room. The spa and especially the design was very modern and state of the art.
1 nacht verbleven in maart 2024
Reactie van Nicole Zandt - General Manager op 3 mrt 2024
Dear Mr. Christian,I want to thank you for taking the time to share your experience at The Amauris Vienna with us. I am so glad that you had an amazing time here and that we were able to fulfill all your expectations.I really hope to be able to welcome you back very soon with us.Sincerely,

10/10 – Uitstekend

CLAUDIO

Reactie van Nicole Zandt - General Manager op 1 feb 2024
Dear Mr. Antelo,Thank you for taking the time to share your feedback following your recent stay at The Amauris Vienna. I am delighted to hear that the team was able to create a memorable experience for you, as this is what we are trying to achieve everyday. You kind feedback about your time with us are very appreciated. It would be my honor to welcome you back in the near future. Sincerely,

10/10 – Uitstekend

CLAUDIO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel deserves all the praise it gets, a hotel made up of people who go out of their way to always be available, attentive and that makes a lot of difference. Everything is very new, the kitchen is excellent, the chef is very talented, the rooms are excellent, the bathrooms are very well equipped with amenities, the shower is excellent, in short, it's a great choice for accommodation in Vienna. Excellent reception staff, very attentive and competent general manager Mrs. Nicole.
1 nacht verbleven in januari 2024
Reactie van Nicole Zandt, General Manager op 19 jan 2024
Dear Mr. Claudio,thank you for choosing The Amauris Vienna for your recent stay at the capital of Austria and most importantly for taking the time to review us. I am delighted to read that you had a wonderful stay with us. I am truly glad that your experience with the rooms, the staff and our cuisine made your stay enjoyable and memorable.It would be my utmost pleasure to have the opportunity to personally welcome you again in the near future. Sincerely,

8/10 – Goed

CLAUDIO

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
New hotel, great size rooms, comfortable junior suite, excellent bedding and amenities. Excellent reception service, especially Mr. Nikola. General Manager Mrs. Nicole very competent and attentive. The weak point is breakfast. Very difficult to be efficient as it's a la carte, few options. Poor service from employee David, not qualified to work in a five-star hotel in Vienna. It was against the brand and the hotel itself. However, considering the cost-benefit ratio, this is a hotel that could soon reach the pinnacle of quality and service and become one of the best in Vienna.
Reactie van Nicole Zandt, General Manager op 19 jan 2024
Dear Mr. Claudio,thank you very much for choosing The Amauris Vienna for your recent stay and for taking your time to review us. I want to express my sincere appreciation for your kind words regarding our property and the service provided by our dedicated team. It was a true privilege to have you as our guest, and I am thrilled to hear that our team contributed to making your stay as comfortable as possible. However, I would like to apologize for any inconvenience you may have experienced during the breakfast. Your feedback is valuable and as discussed in person we will address this issue with the team and take the necessary measures to avoid situations like that in the future.We hope to have the opportunity of welcoming you back in the future. Sincerely,

8/10 – Goed

CLAUDIO

5 nachten verbleven in december 2023
Reactie van Nicole Zandt - General Manager op 26 jan 2024
Dear Mr. Claudio,I would like to express my sincere gratitude for dedicating your valuable time to share your recent experience at The Amauris Vienna and for selecting us for your trip. It was a true pleasure to have you as our guest. I am thrilled to hear that you had a good stay with us and appreciate the feedback. We already look forward to having the opportunity to welcome you back. Sincerely,

10/10 – Uitstekend

Ari

3 nachten verbleven in december 2023
Reactie van Nicole Zandt - General Manager op 18 dec 2023
Dear Mr. Ari,Thank you for choosing The Amauris Vienna for your recent stay in the city, and for taking the time to share your experience with us.I am delighted to read that you had a marvelous stay with us, and I already look forward to the opportunity to welcome you back again.Sincerely,Nicole ZandtGeneral Manager

10/10 – Uitstekend

Barbara

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is amazing (Oana, Nikola, Iva, Laura- thank you!), the rooms are clean and well designed serving both form and function. The hotel size makes it feel very intimate. The lobby and bar area small so for those looking for a buzzy 'scene" this is not for you. It's for people looking for an elegant, special place place that is beautifully appointed, and takes care of guests with grace, ease and pleasure.
5 nachten verbleven in november 2023
Reactie van Nicole Zandt - General Manager op 7 dec 2023
Dear Ms. Barbara,Thank you for having chosen The Amauris Vienna for your recent stay. I truly appreciate you taking the time to share your experience with us.I am thrilled to learn that your stay and our services made your stay a marvelous one. Your generous compliments are truly appreciated and it would be my utmost pleasure to share your kind words with the team.Thank you once again, and we eagerly anticipate the opportunity to welcome you back in the future.Best regards,Nicole ZandtGeneral Manager

10/10 – Uitstekend

Max

2 nachten verbleven in november 2023
Reactie van Nicole Zandt - General Manager op 7 dec 2023
Sehr geehrter Herr Max,vielen lieben Dank, dass Sie sich für Ihren letzten Wienaufenthalt für das The Amauris Vienna entschieden und sich Zeit für diese phänomenale Bewertung genommen haben.Es erfüllt mich mit Freude zu erfahren, dass es uns gelungen ist, Ihnen einen herausragenden und unvergesslichen Aufenthalt zu bereiten. Ich freue mich, Sie bald erneut bei uns begrüßen zu dürfen.Hochachtungsvoll,Nicole ZandtGeneral Manager

10/10 – Uitstekend

Bob

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
All very good.
2 nachten verbleven in november 2023
Reactie van Nicole Zandt - General Manager op 28 nov 2023
Dear Mr. Bob,Thank your for choosing us for your recent stay and for taking the time to share your recent experience at The Amauris Vienna.I am delighted to read that you had a marvelous time with us. It was truly a pleasure to host you. We already eagerly anticipate the opportunity to welcome you back in the future.Best regards,Nicole ZandtGeneral Manager

10/10 – Uitstekend

Sami

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent service, and comfortable room!
2 nachten verbleven in november 2023
Reactie van Nicole Zandt - General Manager op 19 nov 2023
Dear Mr. Sami,Thank your for taking the time to share your recent experience at The Amauris Vienna. We already eagerly anticipate the opportunity to welcome you back in the future.Best regards,Nicole ZandtGeneral Manager

10/10 – Uitstekend

ainara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Nicole Zandt - General Manager op 2 nov 2023
Dear Ms. Ainara, Thank you very much for your kind and positive feedback and for choosing The Amauris Vienna for your previous stay. We are always striving to provide exceptional guest experiences and I am delighted that you chose our property for your recent vacation. I am already very much looking forward to welcoming you again at The Amauris Vienna! Yours Sincerely,Nicole ZandtGeneral Manager

10/10 – Uitstekend

Debra, ROCKPORT

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Amauris was an absolutely lovely and delightful facility. It is conveniently located for shopping, culture and concerts. The staff -- every one of them -- could not be more friendly and helpful. The hotel itself is gorgeous -- contemporary, elegant and classy. The lounge and breakfasts were great. We cannot say enough wonderful things about our stay. We were there for 6 nights.
6 nachten verbleven in oktober 2023
Reactie van Nicole Zandt - General Manager op 2 nov 2023
Dear Ms. Debra,We sincerely appreciate you dedicating your time to share your recent experience with us at The Amauris Vienna.It brings us immense joy to learn that we were able to fulfill your expectations to the fullest and that you were able to enjoy the facilities and the location of our property. Your feedback will be shared with our entire team, who will surely be encouraged by your kind words.I already look forward to welcoming you back in the near future.Sincerely,Nicole ZandtGeneral Manager

10/10 – Uitstekend

Beverley

2 nachten verbleven in oktober 2023
Reactie van Nicole Zandt - General Manager op 19 nov 2023
Dear Ms. Beverley,thank you very much for choosing The Amauris Vienna and for taking the time to let us know about your stay.I am so happy that you enjoyed everything and that the team was able to fulfill all your wishes and expectations.I truly hope to be able to welcome you back very soon.Sincerely,Nicole Zandt,General Manager

10/10 – Uitstekend

Matteo De

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great, amazing hotel with really new and luxury design details. Special mention to Patrick at the front desk, top level service and useful recommendations!
Reactie van Nicole Zandt - General Manager op 28 okt 2023
Dear Mr. Matteo DeWe sincerely appreciate you dedicating your time to share your recent experience with us at The Amauris Vienna.It brings us immense joy to learn that we were able to fulfill your expectations to the fullest. Your feedback will be shared with our entire team, especially with Patrick, who will surely be encouraged by your kind words.I already look forward to welcoming you back in the near future.Sincerely,Nicole ZandtGeneral Manager

10/10 – Uitstekend

Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Nicole Zandt - General Manager op 16 okt 2023
Dear Jan,Thank you for choosing The Amauris Vienna for your recent stay and for taking the time to share your kind words. It pleases me to read that we were able to fully satisfy you during your time with us. Creating guest memories is our highest priority and reading that we have just created another one is filling the team and me with joy. I really hope that I get the chance welcoming you back as our guest in the near future!Sincerely,

8/10 – Goed

steve, miami

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
2 nachten verbleven in oktober 2023
Reactie van Nicole Zandt - General Manager op 16 okt 2023
Dear steve,Thank you for choosing The Amauris Vienna for your recent stay and for taking the time to share your kind words. I am truly delighted to read that you had a marvelous time with us and that our facilities fulfilled your expectations. I am happy to share your feedback with the team.It was truly an honor to have you staying with us. It would be our pleasure to have the opportunity to welcome you back in the near future. Sincerely,

10/10 – Uitstekend

rochelle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Nicole Zandt General Manager op 9 okt 2023
Dear Mr./Mrs. rochelle, thank you very much for your kind and positive feedback and for choosing The Amauris Vienna for your previous stay. We are always striving to provide exceptional guest experiences and I am delighted that you chose our property for you recent vacation. I am already very much looking forward to welcoming you again at The Amauris Vienna! Yours Sincerely,

10/10 – Uitstekend

Salah, SAFAT

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is beyond my expectations.
1 nacht verbleven in september 2023
Reactie van Nicole Zandt, General Manager op 29 sep 2023
Dear Mr./Mrs. Salah,I extend my heartfelt gratitude for selecting The Amauris Vienna for your recent stay in the beautiful city of Vienna. I would like you thank you for taking the time to share your valuable feedback with us. I am so glad that the team was able to fulfill all your wishes and make this trip memorable for you.Once again, thank you for staying with us and I already look forward to the pleasure of hopefully welcoming you back in the near future. Sincerely,

10/10 – Uitstekend

Hans-Dieter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extraordinary Hotel, great staff, perfect location
1 nacht verbleven in september 2023
Reactie van Nicole Zandt - General Manager op 23 sep 2023
Dear Mr. Hans-Dieter,Thank you for choosing The Amauris Vienna for your recent stay and for taking your generous time to review us. I would like to take this opportunity to personally thank you for your kind words towards our dedicated team, our property and its central location. It was truly an honor to host you during your time in the cityWe already look forward to hopefully welcome you back in the near future. Sincerely,Nicole ZandtGeneral Manager

10/10 – Uitstekend

DI Eduard

1 nacht verbleven in september 2023
Reactie van Nicole Zandt, General Manager op 22 sep 2023
Sehr geehrter Herr Wünscher,vielen herzlichen Dank, dass Sie bei uns im The Amauris Vienna waren und dass Sie sich die Zeit genommen haben mit uns zu teilen, dass Sie Ihren Aufenthalt genossen haben.Es ist schön zu wissen, dass alles zu Ihrer Zufriedenheit war und Ihre Wünsche und Erwartungen vollends erfüllt wurden. Noch einmal, vielen Dank für Ihre freundliche Bewertung.Ich freue mich, Sie bei Ihrem nächsten Besuch in The Amauris Vienna begrüßen zu dürfen. Hochachtungsvoll,

10/10 – Uitstekend

Søren

5 nachten verbleven in september 2023
Reactie van Nicole Zandt, General Manager op 20 sep 2023
Dear Mr. Soren, Thank you very much for choosing The Amauris Vienna for your recent stay and for taking your time to review us. I want to express my sincere appreciation for your kind rating.Creating guest memories is our highest priority and reading that we have accomplished this during your stay, makes me very happy. I really hope that I get the chance welcoming you back as our guest in the near future! Sincerely,

10/10 – Uitstekend

Renato

2 nachten verbleven in september 2023
Reactie van Nicole Zandt - General Manager op 17 sep 2023
Dear Mr. Renato, Thank you for choosing The Amauris Vienna for your recent stay in beautiful Vienna and for taking the time to review us.It was an honor to have you staying with us. We strive to create a comfortable and inviting atmosphere for all of our guests, and we are happy to see that we were successful in doing so for your stay.It would be our pleasure to welcome you back in the near future. Sincerely, Nicole Zandt

10/10 – Uitstekend

Mohamed

3 nachten verbleven in augustus 2023
Reactie van Nicole Zandt - General Manager op 13 aug 2023
Dear Mr. Mohamed,Thank you very much for choosing The Amauris Vienna and for taking the time to leave a review.It was an honor to host you and I am delighted to see that you had a marvelous time with us.I look forward to welcoming you back in the near future.Sincerely,Nicole ZandtGeneral Manager

10/10 – Uitstekend

Niels

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly appreciated short stay in this amasing hotel. Wonderfull staff and high standards regarding tjek in and car parking. The breakfast was wonderfull.
3 nachten verbleven in juli 2023
Reactie van Nicole Zandt - General Manager op 31 jul 2023
Dear Mr Niels,Thank you for choosing The Amauris Vienna to host your recent vacation and for taking the time to share your experience with us. I am thrilled to read that you had a wonderful stay with us. Maintaining high standards is one of our top priorities, and it brings me immense joy to hear that we could make your visit memorable.Your kind words are highly appreciated, and I hope to welcome you back in the future for another exceptional stay.Sincerely,Nicole ZandtGeneral Manager

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
8 nachten verbleven in juni 2023
Reactie van Nicole Zandt - General Manager op 15 jun 2023
Dear Mr. Andrew,Thank you for choosing The Amauris Vienna for your recent that in the capital of Austria and for taking the time to review us.It was an honor to have you staying with us. We strive to create a comfortable and inviting atmosphere for all of our guests, and we are happy to see that we were successful in doing so for your stay.It would be our pleasure to welcome you back in the near future. Sincerely,Nicole ZandtGeneral Manager

10/10 – Uitstekend

Katherine

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, Great staff
Newly renovated hotel in the perfect area to explore the 1st district of Vienna. Everyone was very nice and helpful our entire stay. The spa is not big but is a very relaxing space. The hydrotherapy pool was a great way to end the day. We did not use the gym but peeked in. Everything was new and it was well equipped. The shower can flood the bathroom a little if you like full pressure on the water. We just laid a towel down and it was fine. Beds were very comfortable, windows let in tons of beautiful nature light. I would recommend this hotel to everyone.
5 nachten verbleven in april 2023
Reactie van Nicole Zandt op 5 mei 2023
Dear Ms. Katherine, Thank you for taking the time to share your feedback following your recent stay at The Amauris Vienna.I am delighted to hear that you were well looked after by our team and that you enjoyed your time in Vienna. It was truly a pleasure to host you and to have succeeded in making your stay a memorable and relaxing one.It would be my honor to welcome you back in the near future. Sincerely, Nicole Zandt General Manager

8/10 – Goed

Philippe

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Chambres design en parfait etat. Très bon petit déjeuner servi à table. Malheureusement vue sur une cour intérieure et non sur la ville comme annoncé sur le site.
3 nachten verbleven in april 2023
Reactie van Nicole Zandt op 15 apr 2023
Dear Mr. Outin,Thank you very much for having chosen The Amauris Vienna for your previous stay in the capital of Austria and for having taken the time to share your experience with us.I am very glad to hear, that you enjoyed your time with us. The whole team is striving to provide excellent service by creating guest experiences. Therefore, your feedback is more than valued.Please accept my sincerest apology for the missing view, but our Superior Rooms are either facing to the inner court or the the side street. This is also written on our official website. We have already contacted Expedia to clarify the issue regarding the information shown on their website. Thank you very much for bringing that information to our attention.I am very much looking forward to welcoming you again at The Amauris Vienna!Yours Sincerely,Nicole ZandtGeneral Manager