Great lakeside setting. However, waiter told us restaurant was closed, even though reception told us it would be open for 20 more minutes after we checked in. But when arrived with 15 mint to spare, the head water refused to seat us. We were forced either to skip lunch after a long trip from Zermatt or eat way over-priced, junk food (6,50 for a bottle of water; 17.50 CDH for a.”large” salad that was pretty small, etc) in the beer garden. Room was nicely appointed, but like being in attic room with no circulation (a floor fan was provided)For the 365 CDH room price, I was pretty disappointed. No one from management reached out to address our bad experience with the dining room staff, even though I reported it right away. The only question I was asked was what room I was in.