Geplaatst op 9 feb. 2024
check in... less than professional, no friendly face or hello. it was like i was doing them a favor checking in. Room was not clean, rug was dirty. and furniture pieces broken. I checked out after one night and forfeited my second night to move to another hotel. I would not go there
Opmerking van Hotelbeheer
12 feb. 2024 door DujuanHotelbeheer
Richard,I wanted to take a moment to express our sincere gratitude for taking the time to provide us with your valuable feedback during your stay at our hotel. Your insights are of great importance to us, as they allow us to continually improve and enhance the experience we offer to our valued guest. Richard, I want to assure you that we take this matter very seriously. Our team is dedicated to providing exceptional service and ensuring that ever guest enjoys a comfortable and memorable stay.