Reception
Check availability

Reviews of Hotel Nena

3 out of 5
Hotel Nena
Klodfarer Cad. No: 8-10, Sultanahmet, Istanbul, Istanbul

Reviews

9.0

Wonderful

Rating 10 - Excellent. 380 out of 660 reviews" "
Rating 8 - Good. 223 out of 660 reviews" "
Rating 6 - Okay. 40 out of 660 reviews" "
Rating 4 - Poor. 9 out of 660 reviews" "
Rating 2 - Terrible. 8 out of 660 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thus hotel is in a wonderful location within a short walk to Sofia, the Palace, the Blue Mosque Hippodrome, and the Grand Bazaar, etc.The staff is outstanding and goes above and beyond to make the guests' stay enjoyable. Gokhan arranged all my tours and he did an excellent job! Every single staff member was friendly, helpful, and professional. One even went to the jeweler close by and picked up the ring that was being repaired. The breakfast was outstanding with lots of choices. The room was small but very nice and the bed very comfortable.
Stayed 7 nights in May 2024

8/10 Good

Bella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,clean property
Stayed 1 night in May 2024

8/10 Good

Raymond, any city

Travelled with family
Liked: Amenities, property conditions & facilities
Location was very good. Service was very good especially Aziz and the guy who works the day shift. Breakfast was so so. Be prepared to be offered excursions. Overall would return Istanbul is a very nice place to visit.
Stayed 6 nights in Apr 2024

10/10 Excellent

syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good staff was helpful.
Stayed 3 nights in Mar 2024

6/10 Okay

Afiah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the main reason we stayed here. It is very conveniently located from all the old city attractions. Everything else was decent but not extra ordinary. Beware of front desk staff they try to push you to buy tours and cruises etc. Just say no as Istanbul is full of scammers
Stayed 3 nights in Mar 2024

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smallish, but very comfortable room. Fantastic breakfast. Easy access to the old town part of Istanbul.
Stayed 4 nights in Mar 2024

10/10 Excellent

Rolando

Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Simardeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice highly recommend. Staff are wonderful and very helpful. Mehmed and other staff were so kind and went above and beyond expectations. Morning buffet breakfast was remarkable! Location is excellent everything is walking distance. They will also arrange private transfer to and from hotel (for fee). Thanks for making our stay so enjoyable. Also, it’s very clean and modern and newly updated.

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Nena is a great place to stay,The hotel is close to many famous landmarks like the Sultan Ahmed Mosque and Aya Sofia Mosque. It's also conveniently located near many shops and restaurants, as well as the Big Bazaar and the metro station definitely I recommend this hotel and I will stay there next time I'm in Istanbul.
Stayed 2 nights in Nov 2023

10/10 Excellent

Abrar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, Nice Stay, Renovated Hotel
The location of hotel is very good near Aya Sophia, blue mosque, Topkapi palace (walking) and grand bazar (by tram), and many shops around the area. The rooms was small, the cleaning was very good, Breakfast was super and includes variety of choices Moreover, the kitchen service was good and they do whatever you want for example, omelette,..etc. I just got a bad impression during the check-in. The employee who checked me in was a bit rude and said to me, “I can check you in to the hotel at noon and not now,” since I arrived in the morning. Just because I asked him to see the room before completing the check-in and do the payment. I have the right to see the condition of the rooms because sometimes the pictures on the websites differ from reality. But he was annoyed by that!!!
Superior Room
Superior Room
Entrance
Lobby
Stayed 3 nights in Oct 2023

8/10 Good

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was brilliant with so many attractions and restaurants within easy walking distance. The staff on Reception were extremely friendly and helpful. My only suggestion would be for the restaurant to purchase a more efficient toaster. Thank you for a wonderful stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

Phoebe

Stayed 1 night in Oct 2023

10/10 Excellent

Nana-Marie

Stayed 2 nights in Aug 2023

10/10 Excellent

Charlene

Stayed 1 night in Oct 2023

10/10 Excellent

AHMAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 3 nights in Sep 2023

10/10 Excellent

André

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking minutes for many touristic areas, close to the Tram station. Friendly staff and clean room
Stayed 3 nights in Sep 2023

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the old city. Hotel room was very small so with 2 suitcases it was hard to move around. Breakfast was lovely.
Stayed 2 nights in Sep 2023

10/10 Excellent

George

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so very helpful. The room, although small, was very clean and well maintained.
Stayed 3 nights in Aug 2023

10/10 Excellent

hyeon

Stayed 1 night in Aug 2023

10/10 Excellent

Bhamini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and efficient. Location is excellent to see the major sights in the Old City. A very vibrant area.
Stayed 3 nights in Aug 2023

10/10 Excellent

AHMAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 3 nights in Aug 2023

6/10 Okay

ellen

Travelled with family
Liked: Cleanliness
Good location
We had the best room in the hotel. It was room 501, the top floor with a balcony with a gorgeous view of the old city, specifically The Blue Mosque and Sofia Hagia. The location is excellent for being within walking distance of the major landmarks. ultimately it is still a 3 star hotel.
Stayed 2 nights in Jul 2023

8/10 Good

Monica, Centreville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great if you want to stay in the center. The breakfast staff was super, very attentive and very helpful.
Stayed 4 nights in Jul 2023

6/10 Okay

Aruna

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room I paid for was meant to be 2 single beds, instead got put into a small room with a double bed. When I had arrived at reception, they advised I had to pay more because I paid the child rate for my teenager, eventhough at time of booking and paying in full the cost included a child of up to 17 years old…So not very happy about that. I requested an iron in the room when the hotel staff text me a few days before arriving, it was not in the room when we arrived. I then went to reception the next day to request an iron again and the man at reception said he would get an iron sent to the room. This never happened during our stay. The breakfast was good, plenty of options to choose from. The staff were pleasant….but again the rooms are very small so may be suitable for a single occupancy only. The hotel is very close to all the main historical sites and the tram which is a bonus.
Stayed 7 nights in Jul 2023

10/10 Excellent

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Amna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Friendly Staff, highly recommend
This is a fantastic location for sightseeing in Istanbul. The Blue Mosque, Aya Sofia, Basilica Cistern, and many more things are within walking range. The tram station is close by in case you want to venture further out. The free breakfast was great every morning, and the staff was friendly and helpful. I highly recommend staying here. I'd definetely come back in the future.
Stayed 6 nights in Feb 2023

10/10 Excellent

Hussein, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
They guys are the reception we’re very helpful
Stayed 2 nights in Jul 2023

10/10 Excellent

Wei Leong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is small but conveniently located. The service level is superb. We will certainly choose this hotel again when we return to Turkey!
Stayed 3 nights in Jun 2023

10/10 Excellent

Jane

Stayed 2 nights in Jun 2023

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and comfortable room for exploring Istanbul. Lovely check in, delicious breakfast and appreciated the VIP upgrade to a superior room.
Stayed 2 nights in Jun 2023

10/10 Excellent

Carolina, White plains

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Yaicara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and staff
Beautiful hotel, staff very friendly and always helpful, there room was excellent also de location! Near every important landmarks in Istanbul! I wish I can remember every name to mention, Ismail, and Olguchan were very helpful. I recommend this hotel, I’ll be back!
Stayed 2 nights in May 2023

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic views. Accommodating staff. Good breakfast buffet.
Stayed 2 nights in Apr 2023

10/10 Excellent

Veena Kaur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Apr 2023

8/10 Good

Lama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, delicious breakfast and nice rooms.
Stayed 2 nights in Apr 2023

6/10 Okay

Ammar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in a great location, but the price is really way too high while the room size is very small. The value doesn't quite match up.
Stayed 4 nights in Apr 2023

10/10 Excellent

Lucia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a modern and nice design. Our room was very comfortable. Breakfast was good.
Stayed 1 night in Apr 2023

10/10 Excellent

lizandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love ❤️
Excellent hotel, beautiful, excellent location
Stayed 2 nights in Mar 2023

10/10 Excellent

Kandice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was amazing. The staff was very helpful and the rooms were clean and spacious
Stayed 3 nights in Mar 2023

10/10 Excellent

Mazen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff.
Stayed 4 nights in Mar 2023

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and the staff is very friendly, location is at its best
Stayed 3 nights in Mar 2023

10/10 Excellent

Nasheela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and staff were really helpful.
Stayed 3 nights in Feb 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location, helpful staff
I stayed for two days on a layover from the US to India. Breakfast was included and was a buffet with a large selection of hot and cold items. The room has bottled water and a tea pot and several different flavors of teas (and maybe coffee, but I do not drink coffee, so I did not retain the details). The gentlemen on the front desk was extremely helpful -- offering luggage storage after checking out, ordering a taxi, and printing a short document that I emailed to him. I find the room size perfectly fine, but if you are accustomed to very large, spacious rooms, you may find it a bit tight. There was plentiful hot water, both in flow and duration. The location was great, as it is walking distance to many places. I would happily stay here again.
Stayed 2 nights in Feb 2023

10/10 Excellent

HANA

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This property was super clean, breakfast was amazing, and many main attractions were walking distance (super close to the main tram station too). The only slight downside was the people in the room next to us were smoking so some of the smell came through (but this is probably for all hotels). Would stay here again - so clean and new!!!

10/10 Excellent

Tatheer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff. Clean rooms, close to everything touristy and the hotel’s interior is very new too. PLUS THEY HAVE A HUGE
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly. The rooms a very small.
Stayed 3 nights in Dec 2022

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic hotel, right in the heart of Sultanahmet. From the moment I arrived at Hotel Nena, the staff were fantastic, doing everything they could to make my experience memorable, thank you! Apart from the great staff, the hotel itself is also excellent, with the rooms being recently renovated to very high standard, this made for an even better stay. Located within easy walking distance to all the key sites in the district, this was the perfect location to explore from. Again though, the staff without exception were incredibly friendly, helpful and provided excellent recommendations to make my sightseeing goals as easy as possible and my overall stay at Nena Hotel one to remember.

2/10 Terrible

Mir

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was unique . Rate was a way high compared to other hotels around .tiny room . No space to walk . No soap sufficient given . No wifi connection. Not recommend any one